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Meeting Expectations of Today’s Renters While Future Proofing Operations
Manage episode 444525036 series 3568421
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore how today’s renters have higher expectations than ever before. From cutting-edge technology to exceptional customer service, modern renters seek a living experience that seamlessly integrates convenience, comfort, and community.
In this episode, Kerry and Jimmy guide listeners through an insightful discussion on the critical factors driving these heightened expectations among renters and how property managers can reshape the rental experience by leveraging a mix of automated and self-service options. This podcast takes a deep dive into how multifamily operators can reduce costs while keeping residents satisfied by adopting scalable and adaptable technology strategies.
Kerry and Jimmy’s Words of Wisdom: “To thrive in today’s competitive market, understanding renter preferences is essential. But it’s not just about adopting the latest tech trends. It's about strategically integrating solutions that enhance operations, optimize staff productivity, and ultimately improve retention rates. The challenge lies in balancing the needs of today's renters with the long-term sustainability of your operational framework.”
Resources: Empowering managers and renters to thrive in an AI-driven world.
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