Unlocking AI in SaaS: Brian Chess on the transformation of NetSuite

Techzine Talks on Tour

AI is rapidly transforming SaaS solutions. We talked to Brian Chess, the AI lead at NetSuite, about leveraging AI technology to improve the NetSuite platform. We discussed creating models, using RAG, prompting and the challenges of using AI models. We talk about the AI features they have developed and the challenges they encoured.
In this episode of Techzine Talks on Tour we talk to Brian Chess, SVP Technology and AI at Oracle NetSuite, who went through a remarkable journey from a software developer in 1999 to leading AI initiatives today. Brian shares his firsthand experiences and insights into the advancements in AI and how NetSuite is developing AI features for its customers. He talks about multilingual capabilities, customer-specific models, Math in AI and much more. This episode promises to uncover the intricate challenges and incredible opportunities of integrating AI into financial products, making it a must-listen for AI enthusiasts and developers alike.
We explore NetSuite's current AI projects, including text, image, and chart generation, as well as anomaly detection in financial reports. Exciting developments in agentic AI, Prompt Studio, and SuiteScript AI are also on the horizon. Plus, discover how NetSuite's platform, powered by a diverse customer base of 40,000, fosters unprecedented creativity and innovation. This episode is packed with valuable insights that you won't want to miss!

Chapters

1. AI Development in SaaS Solutions (00:00:00)

2. Testing and Development of AI Solutions (00:12:05)

3. Innovation in NetSuite Platform (00:16:38)