Redefining AI is the 2024 New York Digital Award winning tech podcast! Discover a whole new take on Artificial Intelligence in joining host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and ...
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Content provided by Pioneers of AI. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Pioneers of AI or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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How agentic AI will save customer service, with Bret Taylor
Manage episode 451095084 series 3603261
Content provided by Pioneers of AI. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Pioneers of AI or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
To deliver excellent customer service, you need excellent service reps — agents who can meet a customer’s needs and accurately answer their questions, all while representing and elevating the company's brand. Bret Taylor thinks that AI agents are the answer. As the co-founder of Sierra, Taylor is partnering with companies like Weight Watchers, Sonos, and SiriusXM to build AI agents that uniquely represent a brand’s mission and voice. As tech industry innovator and leader for two decades, and current Chairman of the Board of OpenAI, Taylor also talks about the future of AI and jobs, AI safety, and how AI can best benefit humanity.
Pioneers of AI is made possible with support from Inflection AI.
Learn more about Pioneers of AI: http://pioneersof.ai/
Follow Pioneers of AI on all channels: https://linktr.ee/pioneersofai
At the center of AI is people, so we want to hear from you! Share your experiences with AI — or ask us a burning question — by leaving a voicemail at 601-633-2424. Your voice could be featured in a future episode!
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
44 episodes
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Manage episode 451095084 series 3603261
Content provided by Pioneers of AI. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Pioneers of AI or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
To deliver excellent customer service, you need excellent service reps — agents who can meet a customer’s needs and accurately answer their questions, all while representing and elevating the company's brand. Bret Taylor thinks that AI agents are the answer. As the co-founder of Sierra, Taylor is partnering with companies like Weight Watchers, Sonos, and SiriusXM to build AI agents that uniquely represent a brand’s mission and voice. As tech industry innovator and leader for two decades, and current Chairman of the Board of OpenAI, Taylor also talks about the future of AI and jobs, AI safety, and how AI can best benefit humanity.
Pioneers of AI is made possible with support from Inflection AI.
Learn more about Pioneers of AI: http://pioneersof.ai/
Follow Pioneers of AI on all channels: https://linktr.ee/pioneersofai
At the center of AI is people, so we want to hear from you! Share your experiences with AI — or ask us a burning question — by leaving a voicemail at 601-633-2424. Your voice could be featured in a future episode!
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
44 episodes
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Similar to Pioneers of AI
Redefining AI is the 2024 New York Digital Award winning tech podcast! Discover a whole new take on Artificial Intelligence in joining host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and ...
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The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
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continue reading
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Defensive Security is a weekly information security podcast which reviews recent high profile cyber security breaches, data breaches, malware infections and intrusions to identify lessons that we can learn and apply to the organizations we protect.
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Every Friday and Sunday, Slate’s popular daily news podcast What Next brings you TBD, a clear-eyed look into the future. From fake news to fake meat, algorithms to augmented reality, Lizzie O’Leary is your guide to the tech industry and the world it’s creating for us to live in.
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