⌚ Swatch: The $40 Watch That Saved Switerzland

24:10

Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

The Best Idea Yet « »
⌚ Swatch: The $40 Watch that Saved Switerzland | 12

about a year ago 45:45

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When you hear the name Swatch, you may picture an affordable wristwatch with neon bands, a pop-art face, and an invite to the Middle School dance. But this humble plastic timepiece played a huge role in geopolitics: the Swatch saved the entire Swiss watch industry from something called the “Quartz Crisis.” Rolex is only thriving today as a luxury product because Swatch pulled off a James Bond-level rescue operation. Thanks to the big strategic bet of a consultant named Nicolas Hayek, Swatch became the best-selling new brand in the history of business, reaching $10B in revenue annually. But does the “S” in Swatch stand for “Swiss” or “Second”?” (We’ll save it for the pod). Find out why Swatch is the best idea yet.

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41 episodes

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The Best Idea Yet

⌚ Swatch: The $40 Watch that Saved Switerzland | 12

The Best Idea Yet

128 subscribers

published about a year ago

MP3•Episode home

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41 episodes

#Business #Wonderys

All episodes

The Best Idea Yet

1
🥏Frisbee: A Pie in the Sky Idea (literally) | 39 38:49

2 days ago38:49

38:49

What do you do for fun if you’re a bored college kid? For students across New England in the early 1900s, the answer was simple: toss around empty pie tins (obviously). Soon, shouts of “Frisbee!” echoed across campus quads — and a local recreational sensation was born. But it took a WWII pilot with an eye for aerodynamics and a beachside side hustle to give the Frisbee its wings — and a toy company with a nose for viral hits (think: Hula Hoop) to send it sky-high. After a redesign by a deep-sea welder named “Steady Ed,” the Frisbee went from novelty toy to launching pad for at least five sports (including Ultimate and Disc Golf). Find out how the Frisbee lost its wobble, became a counterculture icon (and even an airborne urn), and why the Frisbee is the best idea yet. Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletter Follow The Best Idea Yet on the Wondery App or wherever you get your podcasts. You can listen to new episodes early and ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by visiting www.wondery.com/links/the-best-idea-yet/ now. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

The Best Idea Yet

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🎭 Hamilton: From Founding Father To Broadway Star | 38 42:30

9 days ago42:30

42:30

In 2008, Lin-Manuel Miranda badly needed a vacation. He’d just won the Tony for his musical “In The Heights,” he’d been going nonstop. So he took a break, bringing a book with him for poolside lounging: the 800-page biography of America’s first treasury secretary, Alexander Hamilton. But what started as a light beach read soon became an obsession. Lin HAD to bring this man’s incredible life to the stage. Thus began an epic journey: from the White House, to Lincoln Center, to (eventually) Broadway. “Hamilton” became a massive success, scoring a record 16 Tony noms, the Pulitzer Prize, and $1B+ in revenue. But along the way, Lin and his team had to reckon with a problem: when your show about democracy becomes too exclusive, how do you bring it back to the people? Find out how Ham4Ham broke the B’way mold, how a streaming deal with Disney+ set the stage for Taylor Swift, and why “Hamilton” is the best idea yet. Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletter Follow The Best Idea Yet on the Wondery App or wherever you get your podcasts. You can listen to new episodes early and ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by visiting www.wondery.com/links/the-best-idea-yet/ now. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

The Best Idea Yet

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🥤Dr Pepper: The Mystery & Magic of America’s #2 Soda | 37 40:43

16 days ago40:43

40:43

Born in a sweltering Texas drugstore in 1885 - this indescribable, 23 (secret) ingredient concoction broke the first rule of marketing: never sell something you can't explain. Behind this mystery brew was Charles Alderton, a flavor-obsessed pharmacist who sold his recipe and walked away, and a big-footed CEO who turned Dr Pepper's greatest weakness into its ultimate strength by making "different" feel rebellious. From dodging regulations to outsmarting Coca-Cola's distribution contracts, Dr Pepper became the Switzerland of sodas — neutral in the Cola Wars but somehow winning them anyway. It survived Coke's knockoff attempts (hello, Mr. Pibb), turned frenemies into business partners, and in 2023 finally overtook Pepsi to become America's #2 soda. Find out how being impossible to describe can be the perfect marketing strategy, the importance of a home-turf advantage, and why Dr Pepper is the best idea yet. Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletter Follow The Best Idea Yet on the Wondery App or wherever you get your podcasts. You can listen to new episodes early and ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by visiting www.wondery.com/links/the-best-idea-yet/ now. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

The Best Idea Yet

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Listen Now: Liberty Lost 5:55

17 days ago5:55

5:55

In Evangelical homes across the United States, sex outside of marriage is a sin against God. So, when Abbi becomes pregnant at 16, her devout parents hide her away at the Liberty Godparent Home, a little-known facility for pregnant teens on the campus of Liberty University. The Home says it helps girls decide what comes next – whether that’s parenting their babies or placing them for adoption. But inside the facility, the girls hear a different message: God wants their babies to go to more “deserving” Christian couples. Some girls will find the strength to fight back. Others will have no choice but to give in. And some, like Abbi, will turn their grief into resistance – and take a stand against the system before more mothers lose their children to adoptions they never wanted. From Wondery, host and reporter T. J. Raphael tells a startling true story of young love, coercion, and defiance – and the dangerous resurgence of maternity homes in post-Roe America. Listen to Liberty Lost: Wondery.fm/LibertyLost_ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

The Best Idea Yet

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🏎️ Ferrari: The Racing Machine Even A Child Could Draw | 36 41:42

23 days ago41:42

41:42

Enzo Ferrari was 10 years old when he fell in love with racing… and soon, he would make it his life’s mission. After almost dying in an infirmary during WWI, Enzo schmoozed his way into the driving world. He built an unstoppable racing team for Alfa Romeo… until he got fired, and had to strike out on his own. But thanks to his grit, stubbornness, and engineering instincts, he created a legendary brand that would rise to the top of Formula One racing *and* the luxury car market. Enzo mastered the art of strategic scarcity that underpins the entire luxury sector, but Ferrari’s journey to becoming the winningest team in F1 history—and the most valuable car business in Europe—is marked by contradictions and tragedy (our deadliest yet). Spoiler alert, this episode will make sure you always wear your seatbelt. Here’s why Ferrari is the best idea yet. One last thing, check out our live podcast recording for The Best One Yet, our daily podcast, in Chicago! Tickets are on sale now, grab 'em while you still can: Wondery.fm/TBOYLive Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletter Follow The Best Idea Yet on the Wondery App or wherever you get your podcasts. You can listen to new episodes early and ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by visiting www.wondery.com/links/the-best-idea-yet/ now. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

The Best Idea Yet

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🧸 Beanie Babies: The Cutest Boom, Bubble & Bust | 35 40:09

30 days ago40:09

40:09

Beanie Babies — the unassuming critters with birthdates and bios — are designed to tug on your heartstrings (and your wallet). But for a moment in the late-90s, they burst out of gift shops and into investment portfolios as America went crazy over Legs the Frog, Pinchers the Lobster, and the rest of the plushie pals.Behind this bean-stuffed market bubble hid a mysterious salesman with a chip on his shoulder named Ty Warner (the P.T. Barnum of Plush), who masterminded limited drops, direct-to-retail strategies, and internet virality before any of those things had names. With plastic pellets and perceived scarcity, Ty built an empire worth billions that stands to this day. But there wasn't such a happy ending for most speculators when the market turned from ( Snort the) bull to ( Brownie the) bear, wiping out millions. Find out how Beanie Babies helped launch eBay, why you should never trade your Bucky the Beaver for a cupcake, and why Beanie Babies is the best idea yet. One last thing, check out our live podcast recording for The Best One Yet, our daily podcast, in Chicago! Tickets are on sale now, grab 'em while you still can: Wondery.fm/TBOYLive Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletter Follow The Best Idea Yet on the Wondery App or wherever you get your podcasts. You can listen to new episodes early and ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by visiting www.wondery.com/links/the-best-idea-yet/ now See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

The Best Idea Yet

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🏖️ Tommy Bahama's Beach Chair: Fake Dude, Real Billions | 34 40:53

5 weeks ago40:53

40:53

Tommy Bahama (spoiler) wasn’t founded by a man named Thomas with a Caribbean address. Rather, this classic lifestyle brand began with two longtime friends and coworkers at a failing apparel company. Facing unemployment at age 50, they channeled their inner Hemingways to invent a fictional hero of the leisure class: Tommy Bahama, purveyor of roomy, flowered silk shirts—and a series of surprisingly good restaurants. Weathering mistakes and misfires, they built Tommy B into a global branding empire worth close to $2B. But Tommy’s greatest magic trick wasn’t getting adult men to embrace hibiscus prints, but to create the ultimate beach chair that now commands 75% of the premium market… and sells all year round (not just during spring break). How did Tommy Bahama create the perfect four-season beach throne? Pull up a backpack chair, throw a couple cold ones in the cooler pouch, and find out why the Tommy Bahama Beach Chair is the best idea yet. Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletter Follow The Best Idea Yet on the Wondery App or wherever you get your podcasts. You can listen to new episodes early and ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by visiting www.wondery.com/links/the-best-idea-yet/ now. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

The Best Idea Yet

1
🍅 Heinz Ketchup: The King of Condiments | 33 42:16

6 weeks ago42:16

42:16

When entrepreneur Henry J. Heinz went bankrupt after his first venture, he nearly lost it all—his farmland, his parents' home, and his own reputation. But then, he launched a stunning comeback that changed everything about the meaning of the name “Heinz.” This Master of Tomatoes built a condiment empire on super fresh produce and, by pioneering food safety standards decades before regulations existed. (Hint: it involved unleashing a team called the Poison Squad… and no, that name isn’t metaphorical.) Heinz battled exploding bottles and cheaper competitors to build a $35B empire that endures today. Learn why Heinz is in 97% of American homes, the strange origins of that number 57, and what Teddy Roosevelt had to do with America's favorite tomato topping. Here's why Heinz Ketchup is the best idea yet. Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletter Follow The Best Idea Yet on the Wondery App or wherever you get your podcasts. You can listen to new episodes early and ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by visiting www.wondery.com/links/the-best-idea-yet/ now. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

The Best Idea Yet

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💧 LaCroix: The Cinderella of Seltzers | 32 42:25

7 weeks ago42:25

42:25

This sexy seltzer started out more than 40 years ago as a Wisconsin brewery’s quiet, nonalcoholic spinoff. Throughout the 80s and early 90s, LaCroix remained the low-key, low-cal fave of Midwestern Little League coaches and soccer moms. But then, LaCroix hit its stride—and its second act, reborn as the trendy choice of Hollywood writers, Instagram influencers, and diet gurus. So, what caused this gobsmacking glow-up? Would you believe it was all thanks to a quirky former construction worker and his obsession with ‘chaos cursive’? Find out how LaCroix disrupted the beverage scene and kicked off a $30B global sparkling-water Renaissance… plus, our quest to find the proper pronunciation of “pamplemousse.” Here’s why LaCroix is the best idea yet. Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletter Follow The Best Idea Yet on the Wondery App or wherever you get your podcasts. You can listen to new episodes early and ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by visiting www.wondery.com/links/the-best-idea-yet/ now. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

The Best Idea Yet

1
🌎 Google Maps: The Actual ‘Everything App’ | 31 42:32

8 weeks ago42:32

42:32

When out-of-work coder Jens Rasmussen couldn’t find directions to a cafe in Copenhagen, he wound up changing navigation forever. Alongside his brother Lars (also an out-of-work coder), Jens developed a radical vision—not just for a faster map, but a vibrant, multi-dimensional platform to help plan your entire life. With maxed-out credit cards, these Danish brothers built a prototype that caught Google co-founder Larry Page's eye—but faced HUGE technical issues to get it over the line. From CIA-funded satellites, to a ""Mad Max"" desert race, the road to Google Maps was a journey in itself that created an $11 billion revenue generator powering everything from Uber to Airbnb. Discover why you should never correct your customers when they make a wrong turn, the power of an SNL name check, and why Google Maps is the best idea yet. Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletter Follow The Best Idea Yet on the Wondery App or wherever you get your podcasts. You can listen to new episodes early and ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by visiting www.wondery.com/links/the-best-idea-yet/ now. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

The Best Idea Yet

1
🍑 Juicy Couture Tracksuit: How Cozy-Core Went Viral | 30 43:55

9 weeks ago43:55

43:55

In a high-end boutique between Hollywood and Beverly Hills, Pamela Skaist-Levy and Gela Nash-Taylor met as fashion-obsessed shopgirls with dreams of entrepreneurship. But they had no obvious path to get there… until Gela became pregnant – with nothing to wear. What came next was a history-making business venture started with only $200 and a pile of smelly used denim. From a successful maternity jeans line, to soft fitted T-shirts embraced by the characters on “Friends,” Juicy Couture rose as a sassy, saucy clothing line at an ‘affordable splurge’ price point. But it was their signature product, the Juicy Tracksuit, that would break the Internet, flood the tabloids, and transform casual luxury as we know it. Learn how J.Lo’s savvy costume choices helped kickstart a multi-million dollar brand, how the most important muscle to tone is the ‘Second-Time Founder Muscle,' and why the Juicy Tracksuit is the best idea yet. Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletter Follow The Best Idea Yet on the Wondery App or wherever you get your podcasts. You can listen to new episodes early and ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by visiting www.wondery.com/links/the-best-idea-yet/ now. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

The Best Idea Yet

1
🥤Frappuccino: The Billion-Dollar Brainfreeze Starbucks Nearly Killed | 29 41:15

10 weeks ago41:15

41:15

The cream-topped, dome-lidded Frappuccino is the caffeinated crown jewel of the Starbucks empire. It helped the company break out from regional coffee chain to global lifestyle brand, made cold drinks into 75% of Starbucks’ beverage sales, and created a whole new language of filibuster-length orders (“Can I get a grande vanilla bean frappe, in a venti cup, extra whip on top and a mocha drizzle?”). But the original Frappuccino was actually created at a boutique Boston coffee shop in the early ’90s to survive the summer sales slump. Then a stand-up comic in Santa Monica took a blender and a big idea to make a version for Starbucks…only for CEO Howard Schultz to dismiss it as a low-brow slushie (Sir, this is a Starbucks, not a 7-Eleven). Find out how a frozen coffee shake went from indie experiment to global juggernaut, why innovation doesn't always mean inventing something new, and how the Frappuccino became the best idea yet. Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletter Follow The Best Idea Yet on the Wondery App or wherever you get your podcasts. You can listen to new episodes early and ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by visiting www.wondery.com/links/the-best-idea-yet/ now. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

The Best Idea Yet

1
🐢Teenage Mutant Ninja Turtles: The “Dumbest” Best Idea Yet | 28 41:49

11 weeks ago41:49

41:49

Kevin Eastman and Peter Laird were just trying to get work. These two broke illustrators were scraping by on side hustles and instant ramen… until, one fateful night, Kevin drew a doodle to get Peter to laugh: a nunchuck-wielding turtle in a ninja mask. But this one “dumb” drawing would launch the most successful self-published, creator-owned comic in history. The Teenage Mutant Ninja Turtles— crime-fighting reptiles named for Renaissance painters— have taken on many forms, from gritty comic to kiddie cartoon to box-office sensation. They were also the third-bestselling action figure of all time, right behind GI Joe and Star Wars. Learn how Kevin and Peter turned a “yes-and” improv game into a multi-billion-dollar franchise, and why the Remix Effect helps you go viral. (Also, we have the goods on how these Turtles came to love pizza.) Here’s why the Teenage Mutant Ninja Turtles are the best idea yet. Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletter Follow The Best Idea Yet on the Wondery App or wherever you get your podcasts. You can listen to new episodes early and ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by visiting www.wondery.com/links/the-best-idea-yet/ now. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

The Best Idea Yet

1
🔫Super Soaker: Invented by a Rocket Scientist (Literally) | 27 40:59

12 weeks ago40:59

40:59

Lonnie Johnson was already a brilliant Air Force engineer working on cutting edge, planet-saving inventions…when a surprise bathroom discovery (we’ve all been there) sparked an idea that changed water fights forever. This nuclear scientist's side hustle—a game-changing water gun prototype—would go on to reshape backyard battles and launch a billion-dollar toy sensation. But just like Lonnie when beat the odds as a Black student in Alabama’s segregated school system, his entrepreneurial era put him to the test. Hear how Lonnie had to navigate flaky investors—and go head-to-head with a corporate giant—on his way to splashy success. Along the way, we’ll get the secret sauce for turning side hustles into realities, learn a valuable business lesson from hockey legend Wayne Gretzky... and find out why the Super Soaker is the best idea yet. Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletter Follow The Best Idea Yet on the Wondery App or wherever you get your podcasts. You can listen to new episodes early and ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by visiting www.wondery.com/links/the-best-idea-yet/ now. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

The Best Idea Yet

1
🐣 Peeps: A Backroom Marshmallow Mystery | 26 40:44

13 weeks ago40:44