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The Three ‘F’s of Loyalty at Air New Zealand (#651)
Manage episode 471102016 series 2949245
Kate O' Brien has been the General Manager of Loyalty at Air New Zealand for the past five years.
Kate leads and holds responsibility for the Loyalty business including strategy development and execution, partner relationships and negotiations, airline loyalty tiers and benefits, data and analytics and P&L ownership.
Hosted by Carly Neubauer
Show notes:
3) Air Points
4) Dare to Lead: Brave Work. Tough Conversations. Whole Hearts. - Brené Brown
668 episodes
Manage episode 471102016 series 2949245
Kate O' Brien has been the General Manager of Loyalty at Air New Zealand for the past five years.
Kate leads and holds responsibility for the Loyalty business including strategy development and execution, partner relationships and negotiations, airline loyalty tiers and benefits, data and analytics and P&L ownership.
Hosted by Carly Neubauer
Show notes:
3) Air Points
4) Dare to Lead: Brave Work. Tough Conversations. Whole Hearts. - Brené Brown
668 episodes
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