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Hostile Client or Customer Calls: Diffusion & Resolution • BEP 124

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Manage episode 471970427 series 3391417
Content provided by Energetic English. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Energetic English or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

⭐️ Book a 1 to 1 English Session with Rob: https://www.energeticenglish.com/coaching

📺 Watch: https://youtu.be/pormH0Hssjs

🔗Blog: https://www.thebusinessenglishpodcast.com/blog-ep124

📥 Newsletter: https://www.energeticenglish.com/3MM

Tense client call got you sweating? This episode equips non-native professionals with polite, firm language to diffuse anger, resolve conflicts, and stay in control - featuring Charlie’s real-life turnaround. Unlock practical phrases, dodge common pitfalls, and bridge the gap to confidence. Level up with BEP Premium for exclusive advanced tips.

==============

🚀 Need more ADVANCED English, faster learning and more impressive speech?

⭐️ Check out The Business English Podcast Premium subscription here.

==============

🎙️ Professional Fluency Problems? Download our FREE eBook:

📖 Huge Fluency Improvements For Professionals

==============

💡 The Business English Podcast

DM: Instagram

Website: www.energeticenglish.com

Podcast: www.thebusinessenglishpodcast.com

Youtube Page

  continue reading

142 episodes

Artwork
iconShare
 
Manage episode 471970427 series 3391417
Content provided by Energetic English. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Energetic English or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

⭐️ Book a 1 to 1 English Session with Rob: https://www.energeticenglish.com/coaching

📺 Watch: https://youtu.be/pormH0Hssjs

🔗Blog: https://www.thebusinessenglishpodcast.com/blog-ep124

📥 Newsletter: https://www.energeticenglish.com/3MM

Tense client call got you sweating? This episode equips non-native professionals with polite, firm language to diffuse anger, resolve conflicts, and stay in control - featuring Charlie’s real-life turnaround. Unlock practical phrases, dodge common pitfalls, and bridge the gap to confidence. Level up with BEP Premium for exclusive advanced tips.

==============

🚀 Need more ADVANCED English, faster learning and more impressive speech?

⭐️ Check out The Business English Podcast Premium subscription here.

==============

🎙️ Professional Fluency Problems? Download our FREE eBook:

📖 Huge Fluency Improvements For Professionals

==============

💡 The Business English Podcast

DM: Instagram

Website: www.energeticenglish.com

Podcast: www.thebusinessenglishpodcast.com

Youtube Page

  continue reading

142 episodes

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