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Customer Service is Culture - with Heather Withrow - CampHacker #212
Manage episode 474924081 series 3013824
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Find full show notes and links at: https://camphacker.tv/podcast/2025/culture-customer
Mastering Camp Culture: From Disney Magic to Tea-Kettle Secrets!
Dive into the latest episode of the CampHacker Podcast, where Travis Allison, Chris Hudson, and Heather Withrow unravel the secrets behind creating a vibrant and intentional camp culture. From the enchanting influences of Disney to the practical magic of a 'nurse mobile' during check-ins, this episode is packed with quirky insights and savvy advice. Learn why first impressions matter, how to win over new campers and their parents, and why serving tea might just be the ultimate camp hack. Plus, discover how to ensure your camp's invisible culture is always visible to those who matter most.
Join the conversation and take your camp's customer service game to the next level!
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Tool of the Week - Make Yourself a Better Camp Director
- Travis - Best personality test based on science https://www.tiktok.com/@idiotic_shrimp/photo/7474823467444210990?is_from_webapp=1&sender_device=pc&web_id=7446923457428456965
- Chris - List of LGBTQ camps! https://riverhuntervooris.com/lgbtq-summer-camps/
- Heather - Raving Fans - Ken Blanchard
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Your Hosts
- Travis Allison, Summer Camp Consultant - Go Camp Pro
- Chris Hudson, Camp Consultant and Director - Camp Highlight
- Heather Withrow, President & CEO - Jumonville
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Thanks to our sponsors!
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