))
From Click to Client: How Luxury Brands Are Turning Online Browsers into In-Store Buyers
Manage episode 481206451 series 3550465
Content provided by BSPK. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BSPK or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Luxury retail is changing—and it starts long before the client walks into the store.
In this episode of Clienteling Unveiled, host Katie Tame sits down with clienteling strategist Alexis to explore one of 2025’s hottest trends: Client-to-Store Commerce. Discover how leading luxury brands are using digital behavior, AI segmentation, and CRM intelligence to turn online browsers into high-value, in-person clients.
🔍 What you’ll learn in under 3 minutes:
- How online data is powering personalized boutique invitations
- Real examples of clienteling in action (yes, a Birkin may be waiting for you)
- The ROI of reaching out before the client enters the store
Whether you're a luxury retailer, boutique owner, or retail strategist, this episode is your blueprint for turning data into high-touch service—and revenue.
👉 Read the full blog: https://www.bspk.com/post/client-to-store-commerce-in-luxury-retail-bridging-online-discovery-with-in-boutique-experiences
#LuxuryRetail #Clienteling #UnifiedCommerce #RetailInnovation #BoutiqueExperience #LuxuryMarketing #ClientToStore #AIinRetail #CustomerExperience
BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.
Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101
BSPK.com
Contact us: [email protected]
79 episodes
Share
