Aalok Y Shukla - How to Implement AI E197

DENTOLOGY - The Business of Dentistry

In this episode of Dentology Andy and Chris sit down with atrue pioneer at the intersection of dentistry and technology – Aalok Y Shukla,CEO of Implement AI.

Aalok looks back at his early years and tells Chris and Andyabout qualifying from King’s in 2003, and then how he spent over a decade inclinical practice, including more than seven years running Alkali DentalStudios – where his interest in using digital tools to elevate the patientexperience began to take form.

He talks about the launch of Instant Dentist inOctober 2019, a digital dental wellness platform providing remote screeningsand consultations, and his currently role heading up ‘Implement AI’ – guidingbusinesses, including dental practices, on how to embrace AI solutions inpractical, meaningful ways.

He answers a series of rapid-fire questions about AI and explainsclearly how he believes AI can genuinely improve care, streamline systems, andwhy it might also raise patient expectations.

Topics:

· Tell us about your early years, includingqualifying from Kings in 2003 and being a practice owner until 2016.

· Were you always interested in leveraging thedigital side of dentistry to enhance the patient experience?

· Explain more about Instant Dentist – a digitaldental wellness platform which enabled remote screening & consultations.

· Is it true that AI can think and feel just likea human?

· Will AI eventually replace all human jobs and wewill have mass unemployment?

· Is AI inherently biased and dangerous, no matterhow it is built?

· Can anyone build an AI that could beworld-changing – is it a bit like the wild west?

· Does more data always make an AI system smarter?

· What do we need and what’s the start point inassessing where AI can truly add value and not be a trendy bolt-on?

· What are the opportunities for dentists toimprove care?

· Is AI leading to increased patient expectations?