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Want a Winning Team? Stop Calling Them Goals, Call Them...

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Manage episode 491161504 series 3012896
Content provided by ServiStar Consulting. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiStar Consulting or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Get tactical advice for credit union leaders. In this episode we answer questions from listeners where we show how to align team efforts with the organization's mission, managing minimum performance expectations vs. goals, and effective conflict resolution.

In this episode we talk about and answer these questions:

  • "When delivering the why behind the change, how do I communicate the why if I do not fully understand the reason for the change?"
  • "When encouraging employees to resolve conflict themselves, what do you do when the employee is too afraid to confront their teammate?"
  • "How do I get my team to shift from a goal mindset to minimum expectation mindset?"
  • CU or No CU - gametime where we share some of the craziest or interesting credit union names we have heard.

Click Here to Submit Your Questions

Links from show:

Attend Defusing Irate Members

Attend one of our Monthly Service Excellence Workshops!

Subscribe to ServiStar Leadership Podcast on your favorite streaming service

  continue reading

137 episodes

Artwork
iconShare
 
Manage episode 491161504 series 3012896
Content provided by ServiStar Consulting. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ServiStar Consulting or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Get tactical advice for credit union leaders. In this episode we answer questions from listeners where we show how to align team efforts with the organization's mission, managing minimum performance expectations vs. goals, and effective conflict resolution.

In this episode we talk about and answer these questions:

  • "When delivering the why behind the change, how do I communicate the why if I do not fully understand the reason for the change?"
  • "When encouraging employees to resolve conflict themselves, what do you do when the employee is too afraid to confront their teammate?"
  • "How do I get my team to shift from a goal mindset to minimum expectation mindset?"
  • CU or No CU - gametime where we share some of the craziest or interesting credit union names we have heard.

Click Here to Submit Your Questions

Links from show:

Attend Defusing Irate Members

Attend one of our Monthly Service Excellence Workshops!

Subscribe to ServiStar Leadership Podcast on your favorite streaming service

  continue reading

137 episodes

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