Sunoh.ai Increases Productivity and Reduces Burn-Out at Central Virginia Health Services

Healthcare IT Today Interviews

Central Virginia Health Services knows how crucial it is to automate tasks at scale. According to Kimberly Ferguson, Director of Clinical Operations, their community health centers treat one-third of all Virginia residents, some 46,000 users per year. In this video, Ferguson describes how the Sunoh.ai medical scribe helps their physicians become more productive, form more patient relationships, and reduce burn-out.

One of the most interesting things Ferguson did when implementing Sunoh.ai was to leverage an after hours work report from their eClinicalWorks EHR. This report more commonly known as the "pajama time" report showed when clinicians were working and what they were working on. After-hours use ("pajama time") was very high when they began, and most of this overtime was spent entering documentation. Ferguson and the team leveraged this report to identify who could benefit the most from Sunoh.ai. Plus, they used it to track how after hours work changed after implementing Sunoh.ai.

Learn more about Central Virginia Health Services: https://www.cvhsinc.org/

Learn more about eClinicalWorks: https://www.eclinicalworks.com/

Learn more about Sunoh.ai: https://sunoh.ai/

Healthcare IT Community: https://www.healthcareittoday.com/