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Content provided by Carol Schultz. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Carol Schultz or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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From Avoidance to Accountability: Difficult Workplace Conversations Demystified

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Manage episode 492365839 series 2907646
Content provided by Carol Schultz. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Carol Schultz or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this conversation, Carol Schultz and Bill Benjamin discuss the challenges of having difficult conversations in the workplace, emphasizing the importance of emotional intelligence and creating a culture of feedback.

They explore the concept of the 'last 8%'—the unspoken words in tough discussions—and how to foster an environment where employees feel safe to express themselves. The discussion also touches on the impact of toxic leadership, the necessity of assessing emotional intelligence, and the role of organizational culture in driving performance.

Bill shares insights from his experience at the Institute for Health and Human Potential, highlighting the need for courage and connection in building a high-performing culture.

Connect With Host Carol Schultz

Find more information about our host Carol Schultz and her company at Vertical Elevation, LinkedIn, and Instagram.

Want to be our next guest expert? Email [email protected] with your information.

And of course, click "follow" to stay up-to-date on new episodes and leave an honest review/rating letting us know what you thought!

  continue reading

177 episodes

Artwork
iconShare
 
Manage episode 492365839 series 2907646
Content provided by Carol Schultz. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Carol Schultz or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this conversation, Carol Schultz and Bill Benjamin discuss the challenges of having difficult conversations in the workplace, emphasizing the importance of emotional intelligence and creating a culture of feedback.

They explore the concept of the 'last 8%'—the unspoken words in tough discussions—and how to foster an environment where employees feel safe to express themselves. The discussion also touches on the impact of toxic leadership, the necessity of assessing emotional intelligence, and the role of organizational culture in driving performance.

Bill shares insights from his experience at the Institute for Health and Human Potential, highlighting the need for courage and connection in building a high-performing culture.

Connect With Host Carol Schultz

Find more information about our host Carol Schultz and her company at Vertical Elevation, LinkedIn, and Instagram.

Want to be our next guest expert? Email [email protected] with your information.

And of course, click "follow" to stay up-to-date on new episodes and leave an honest review/rating letting us know what you thought!

  continue reading

177 episodes

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