Player FM - Internet Radio Done Right
0-10 subscribers
Checked 5M ago
Added six years ago
Content provided by Ron “AAlgar” Watt and Maggie Rowbotham. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ron “AAlgar” Watt and Maggie Rowbotham or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!
Go offline with the Player FM app!
Podcasts Worth a Listen
SPONSORED
T
The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX


1 #697: Building the total experience for customers with AJ Joplin, Forrester 24:10
24:10
Play Later
Play Later
Lists
Like
Liked24:10
Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
S01E03 - “Kutch Ado About Nothing”
Manage episode 232473536 series 2488647
Content provided by Ron “AAlgar” Watt and Maggie Rowbotham. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ron “AAlgar” Watt and Maggie Rowbotham or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
The Endeavor crew enjoys a few days of leave on Nimbus station, but Kutch's vacation is cut short by impending peril.
…
continue reading
33 episodes
Manage episode 232473536 series 2488647
Content provided by Ron “AAlgar” Watt and Maggie Rowbotham. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ron “AAlgar” Watt and Maggie Rowbotham or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
The Endeavor crew enjoys a few days of leave on Nimbus station, but Kutch's vacation is cut short by impending peril.
…
continue reading
33 episodes
All episodes
×Commentary on our final abridged season.
Our final collection of short stories set in the Endeavor universe.
Series finale. An unexpected loss devastates the crew.
When T'ox returns to cause further chaos, Dal decides she's ready to start dating again.
The Endeavor crew deal with the extended absence of Kutch, and Naomi makes a potentially major discovery.
Series creators Maggie Rowbotham and Ron AAlgar Watt break down season two.
A further collection of short stories set in the Endeavor universe. Featuring stories by Ron AAlgar Watt, Maggie Rowbotham, Gav Brown, Devlin Grimm, Jason Wallace and Chris Page.
Nimbus braces itself for a long-overdue confrontation with Macaria.
Kutch investigates a plot involving one of his subordinates.
An important personnel announcement.
The only thing standing between Endeavor and a deadly infestation is Doc Shang.
Daimon Pok may still be alive, as well as... someone else.
A day in the life of Naomi Wildman.
Doc Shang thaws her stasis-preserved patient; dramatic events begin to unfold on Macaria.
Dal ends her relationship with Myra, resulting in particularly dire consequences.
Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.