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Innovation Tales explores the human side of digital transformation. Hosted by Alexandre Nevski, a seasoned expert in enterprise tech and innovation, each episode features candid conversations with leaders tackling real-world challenges—from leveraging AI to rethinking workflows. Packed with actionable insights and lessons learned, this podcast is perfect for senior managers, team leads, and executives seeking to drive meaningful change. Subscribe now and visit innovation-tales.com to explore ...
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Redefining Business Processes: The Power of AI Agents with Konrad Jeleń
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Everyone’s talking about AI agents—few have actually built them. Even fewer have made them work. So, what does it really take to move from hype to execution? In this episode of Innovation Tales, Alexandre Nevski sits down with Konrad Jeleń—Executive CTO at PMR, VP of Data Science & AI at Kolomolo, and Director for Technical Solutions at AI4Process.…
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AI and Leading Change in Business Operations with Nicole Hilgenkamp
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26:48
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Why does AI make digital transformation both easier—and infinitely harder? New technology promises efficiency, automation, and smarter decision-making, but the real challenge isn’t the tools—it’s getting people to embrace them. In this episode of Innovation Tales, transformation expert Nicole Hilgenkamp unpacks why adoption often stalls, how leader…
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Empowering Non-Techies: A Guide to Leveraging AI with Justin Simpson
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AI news moves faster than you can keep up—so why even try? If you've ever felt overwhelmed by the nonstop flood of AI breakthroughs, you're not alone. In this episode of Innovation Tales, Alexandre Nevski chats with Justin Simpson, co-founder of Here.Now.AI, about the growing AI divide—why some are thriving while others feel left behind. Justin bre…
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AI and Consumer Trends: Shaping the Future of Personalization with Shahar Boyayan
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Is AI making us more connected—or just more lonely? As smart devices anticipate our every move and hyper-personalization reshapes business, we’re becoming more isolated than ever. In this episode of Innovation Tales, Alexandre Nevski and AI expert Shahar Boyayan dive into the paradox of AI-driven convenience: How do businesses use automation withou…
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How an Emmy-Winning Filmmaker is Hacking Creativity with AI
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An Emmy-winning filmmaker just hacked his creative process with AI—could the same tools transform your business? 🚀 In this episode of Innovation Tales, Erich Archer shares his journey from traditional video production to pioneering AI-powered storytelling. From crafting his first AI-generated short film to building custom GPTs that streamline creat…
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The Realities of AI in Sensitive Sectors: Insights from Sam Gobrail
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🚀 Can generative AI be trusted in fields where precision is non-negotiable? From law to finance to healthcare, the difference between 95 percent accuracy and 100 can make or break careers. In this episode of Innovation Tales, host Alexandre Nevski sits down with digital expert Sam Gobrail to explore the real-world challenges of deploying AI in risk…
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The State of AI Agents in Business with Naveen Krishnan
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Could AI agents become your next star employees? In the latest episode of Innovation Tales, Microsoft AI Architect Naveen Krishnan explores the transformative potential of agentic AI—autonomous systems that don’t just answer questions but take decisive action. These cutting-edge AI agents are more than chatbots—they can streamline operations, colla…
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How AI is Redefining HR with Scott Morris
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"I need someone like Bob"—sound familiar? HR teams and managers often struggle with vague job designs, but today’s guest on Innovation Tales has a game-changing solution. Scott Morris, CEO of Propulsion AI, shares how artificial intelligence is transforming HR from an administrative function into a strategic powerhouse. Drawing from 25 years of HR …
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Agile Contracts: The Secret Weapon For High-Stakes Projects
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Are your project contracts setting you up for success—or holding you back? In this episode of Innovation Tales, we dive into how the fine print can make or break a digital transformation. You’ll hear two contrasting stories: one where rigid agreements lead to setbacks and frustrations, and another where agile contracts open the door to faster, smar…
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Transforming The Contact Center: The Untold Story Behind Every Customer Call
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For most people, making a customer call is an extremely frustrating experience. It is often plagued with disconnected transfers, loss of context, or poor agent response. Why do these things keep on happening? Alexandre Nevski offers the truth about these customer calls by offering a glimpse of what is really happening behind the scenes of contact c…
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From Post-Its® To AI: The Value Of Flexibility
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Struggling to balance automation with the need for flexibility? In this episode of Innovation Tales, host Alexandre Nevski shares a story from his own experience, highlighting how dynamic case management technology gave one organization the best of both worlds. By focusing on real-time collaboration and data-driven insights, they improved customer …
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Focusing On Outcomes, Speed And Communication With Sourav Chakraborty
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A significant number of digital transformation projects fail not due to a lack of resources but simply because of wrong prioritization. Sourav Chakraborty of Crescere Analytics is here to discuss how digital leaders can increase their likelihood of success by prioritizing outcomes, executing with speed, and communicating proactively. Sharing two re…
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X-Ray Vision For Business: Brian Kelleher On Process And Task Mining
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Monitoring and analyzing how work is actually done in your organization can be an overwhelming task to accomplish. Brian Kelleher, Senior Director of Product at Pegasystems, goes beyond the traditional performance tracking approaches against a predefined set of indicators through process and task mining. Joining Alexandre Nevski, he explores how so…
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Staying Ahead: Diane Smith-Knowles On Keeping Skills Current
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The digital world is evolving fast and is not expected to slow down even one bit. Therefore, those involved in technological innovations and software development must keep their technical skills current at all times. Diane Smith-Knowles, a Partner Success Technical Lead at Pegasystems, explains how leaders can keep their teams up-to-date with the l…
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Design Thinking At Pega With Baruch Sachs
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Have you ever had a feeling that a new technology solution was not addressing the actual challenges faced by your organization? Why do project teams regularly commit to a solution before getting a chance to validate its relevance? Alexandre Nevski sits down with Baruch Sachs, Vice President of Global Client Innovation at Pegasystems, to explore the…
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The Art Of Experience Design With Glen Finch
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Digital innovations are more than just faster delivery time or better software interface. Above anything else, experience design must be taken into account for these solutions to be truly impactful. In this episode, Alexandre Nevski chats with Glen Finch about what it takes to deliver human-centered innovation in an era of rapid technological chang…
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Unlocking Creativity And Productivity: Damien Helleboid On Trust And Collaboration
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Does your organization rely on external partners located offshore? Or perhaps they are closer to you but have been working remotely since the pandemic? What factors influence their creativity and productivity? Today, we explore these questions and more with Damien Helleboid. Damien is the Director of Prarion Limited. He brings a rich combination of…
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Tech Innovation And Organizational Change With Filipe Lopes
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The interplay between technological innovation and organizational change can be both fascinating and multi-faceted. To understand how to get the most out of automated processes and make them highly efficient, Alexandre Nevski sits down with Filipe Lopes, Enterprise Architect Director at Capgemini. He explains the importance of test automation in th…
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Pega AI, An Extended Conversation With Ian Johnston
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Continuing his conversation with Ian Johnston of AI4Process, Alexandre Nevski explores the artificial intelligence capabilities of Pega. Together, they cover its use cases and the right approaches to mitigating its potential risks. Ian explains why considering the people aspect of digital transformation must never be set aside, emphasizing the need…
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Succeeding With Pega®: Speed, Funding, And Expertise With Ian Johnston
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It is quite fascinating that we always fight to keep our digital transformations from becoming overly huge implementations. It is advisable to stick to iterative approaches, but it seems most people find it hard to do so. Alexandre Nevski explores this issue with Ian Johnston of AI4Process. Together, they explore how overcoming the challenges relat…
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Unlocking The High Impact Of Low-Code With Riadh Ziri
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Can low-code approach help you build better software? Riadh Ziri says yes. In this episode, he shares his knowledge about delivering enterprise applications using low-code for almost two decades. Joining Alexandre Nevski, he explains how to unlock the best-of-both-world impact of low-code approach. He talks about what it means for the progress of b…
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Human Relationships and Digital Transformation with Sergey Gladkikh
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Welcome to another episode of Innovation Tales! Today, we delve into the often-overlooked human element of digital transformation with Sergey Gladkikh, a technology consultant with over 15 years of experience. We'll explore how trust and relationships can make or break even the most technically sound projects. Have you ever witnessed a project on t…
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Outsourcing Innovation: An Effective Strategy?
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Today we dive into the art of outsourcing innovation, a strategy that can propel companies forward when executed effectively, in this inaugural episode of "Innovation Tales," the show exploring the human stories behind digital transformations. Discover, through a captivating narrative, how one insurance company navigated the challenges and triumphs…
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