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Glazed Over is the newest offering from the Contemporary Ceramic Studio Association. Own a ceramic studio and want to amplify your reach? Thinking of opening a contemporary ceramic art space but don’t know where to start? The CCSA has gathered experts, trade secrets, suppliers and more for your business to flourish, whether you’re a veteran studio owner or just joining the ranks. Listen in and subscribe for episode alerts so you don’t miss a beat.
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ACA Connects

American Cable Association

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Today’s communications issues and policies in Washington, D.C., are more complicated than ever – privacy, broadband deployment, “open internet” or “net neutrality,” over-the-top video, “Big Tech” and the media giants, and many more. “ACA Connects” is a podcast about the people, companies, advocates, regulators and lawmakers who are the thought leaders on these issues helping us to better understand our interconnected broadband world. “ACA Connects” is a production of America's Communications ...
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Ever wonder what it really takes to run a paint-your-own pottery studio? In this episode, we sit down with Felicity Gunter and Kaelyn Bucy—two powerhouse studio managers—to talk about how they stepped into leadership, the systems they’ve built, and what it’s like balancing people, tasks, and chaos daily. They open up about:✨ Navigating call-outs an…
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In this episode of Glazed Over, we’re joined by business coach and podcaster Wendy Batten, who shares her insight on goal-setting, marketing strategies, and creating a customer journey that actually works for both your business and your life. We talk about planning with purpose, balancing profits with joy, and the power of aligning your goals with …
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This week, we’re joined by HR consultant Katie Magoon for a practical (and surprisingly fun!) conversation about all things employee handbooks and studio policies. Katie breaks down what every small business should include in their handbook—from attendance and hygiene to termination procedures—while making sure it all reflects your company’s values…
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In this special bonus episode, we officially welcome our new co-host, Jessica Cowan! From her early days slinging spicy chicken sandwiches at Chick-fil-A to running pottery studios and yogurt shops, Jessica’s journey is full of leadership lessons, creative pivots, and a whole lot of heart. We talk about what she learned from fast food, entrepreneur…
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We’re sitting down with the queens of large-scale events—Gail and Jackie Burrow from All Fired Up in Nevada. They share how to find the right contacts, run smooth and successful big events, and keep those valuable partnerships strong. Gail and Jackie have this down to a science, and this episode is just a peek at what they know. Catch them at CCSA’…
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In this episode, we chat with Samantha Irwin—a former teacher and boutique hotel owner—about what she’s learned from leading teams and creating standout customer experiences. With years in the hospitality industry under her belt, Samantha shares practical advice on staff training, building a positive work culture, and making every customer feel see…
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Today on the podcast, we’re joined by Julie and Robin Cates from On the Pot in Salina, Kansas. With 23 years of experience under their belts, these two have figured out not just how to hire great team members—but how to keep them. They share what they look for in a new hire, how they run interviews, their training strategies, and why giving young p…
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We’re back with Bill Shipley from Constant Contact, and this time we’re talking way more than just email. Bill gives us the scoop on all the new tools Constant Contact has rolled out—from SMS marketing to social media scheduling to seamless ad integrations. If you thought it was just an email platform, think again. These updates are designed to mak…
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Today we’re joined by Anna Scott from Cutters For Clay and Debi DelaCruz of De La Designs for a conversation all about clay cutters. We cover how to store and clean them, tips for getting started, and best sellers. Whether you’re just beginning with clay cutters and stamps or looking to add to your setup, there’s something here for you. Check out t…
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In this episode, we are joined by Steve and Erin Racioppi to talk all about finding and designing the perfect studio space. We cover what to look for (and what to avoid) when touring potential locations, how to set up your space for the best creative flow, and what really matters. Plus, Steve drops a hot tip about one deal breaker of his when searc…
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Today we chat with Michaela "MJ" Jaskowiak of As You Wish Pottery about the importance of Influencer Marketing. MJ takes us through what it is, how to reach out to influencers, and why you should be prioritizing this marketing strategy in 2025. This is an episode you'll come back to again and again! Bisque Imports has partnered with 4-H, America's …
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Nobody wants a bad review, but it happens—even to the best studios. In this episode, we're joined by Maddie Riegel, owner of Glazed Expressions, who has mastered the art of responding to negative feedback with grace and professionalism. Maddie walks us through her approach to handling tough reviews on Google, Facebook, and Yelp—without losing your …
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We are so excited to have the King of Kilns himself, Jim Skutt, on the podcast this week! Jim talks to us about kilns types, best practices for loading, how easy repairs can be, and more. He even answers some very specific "hypotheticals" from Christine and Ammie. This will be an episode many of us come back to over and over again, we just know it!…
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In this episode of Glazed Over, Ammie and Jessica are joined by Stacey and Caren to talk all things 4/20 events! We’re covering how to host your own, collaborate with dispensaries, price your pieces and events, and best glazing practices for ceramic bongs and pipes. We cover disclaimers and language for these events- especially if cannabis is not l…
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Today we chat with display queens Nacy Tuel of Your Art's Desire and Wendy Pettys from The Pottery Patch. This episode is full of inspiration from starting with displays, tips on lighting, how to plan and schedule new displays, storing props, and more. You'll leave this episode excited and brimming with ideas for window displays, speedbumps, and sh…
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We have Jaryn Conway back on the podcast this week to discuss Grants. She tells us about how to find grants, what the application process looks like, and what to expect. Jaryn also walks us through the THRIVE program from the Small Business Administration, a robust and exciting acceleration program for small businesses across the US. Learn more abo…
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This week we chat with Aksh Gupta of Occasion about what's trending in technology. We discuss where AI is going, how omni channels are the future, and what PYOP can do to stay up to date with the changing tides. Aksh is a wealth of information and makes a potentially intimidating topic really accessible. He even offers a special discount for CCSA m…
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We have PYOP legend Lori Neff of As You Wish Pottery on the podcast today to discuss how to trust your staff when you can't (or don't want to!) be in the studio. Spoiler alert: it takes an excellent training program and clear policies and systems. We know you'll be inspired to beef up your training program after hearing from Lori!…
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This week we're chatting with the incredible Ferne Benson about her recent breast cancer journey and how that impacted her studio, Mr. Toad's Pottery. Learn how putting systems in place can help you step away and trust your staff to take over in emergencies. Find the CCSA Business Continuity Guide in the resources on ccsaonline.com…
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This week we welcome back resident bookworm, Julia McNair, to discuss Jon Acuff's book All It Takes Is A Goal. We get into the main takeaways from the book and how we can apply goal setting to our businesses. You don't need to have read the book before listening, but we bet after this episode you'll want to pick it up!…
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Looking to start an After School Program in your studio? We think you should! Listen to long time studio owner and authority on After School Programs, Tracy Shultz, talk through what it takes to start and maintain a thriving program. Find more resources for starting an After School Program in your membership resources on ccsaonline.com!…
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On this week's episode, we chat with co-host Christine Steele of Steele's Brushes and Ceramics, about how she created Connections Club, a weekly meet up for adults of all abilities to craft and engage with others. She talks through project ideas and ways to get your community involved. You don't want to miss this one!…
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Join us for a chat with long time entrepreneur and life coach, Jenn Meyer, where we discuss the importance of taking care of our mental health as small business owners. Jenn discusses burnout, self care, and how crucial a positive mindset is when it comes to running a business. Jenn walks us through boundary setting and learning to communicate thes…
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Welcome to "Firing Line: Navigating Uncomfortable Exits," the podcast that tackles the tough topic of letting people go. We get into the nitty-gritty of firing employees, sharing real stories, practical tips, and expert advice. Whether you're a manager or in HR, we'll help you handle these difficult conversations with care and confidence. Tune in f…
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Join us as Aylin from SimpleTexting shares valuable insights on effectively delivering business updates directly to your customers' phones. Discover the best strategies for using text messaging in advertising and learn how SimpleTexting can simplify this process for you. SimpleTexting SimpleTexting Youtube Channel5 hidden features in ST3 levers of …
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Sam Schwartz is the VP of Business Development at The Donors Fund, a revolution Donor Advised Fund that empowers donors of every size with breakthrough financial tools, granting formats, and self-service technologies. We sat down together to discuss the concept of a DAF and what the Donors Fund is doing differently.…
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Get to know Gare's in-house sculptor, Robert Sharpe and learn about his ceramics journey from the stable to the table! Robert talks about inspirations, process, and his international journey that landed him at Gare in Massachusetts. To learn more about Gare Ceramics and to see Robert's incredible art, check out Gare.com. Learn more about the CCSA a…
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Nell Cisar Wertz, the owner of All Fired Up Akron and For Art Sake Stickers, talks about her art journey, diversifying her portfolio, and her integrated design business offering not only stickers, but logo design and more. Check her out at ForArtSakeStickers.com, or order her wares on Faire. You can also meet Nell at the upcoming CCSA Convention in…
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Michele Muzones joins the mods to help take your customers from " I can't paint that" to "I can't wait to paint that!" With Art Rave's elevated design styles and innovative subscription plan, you can plan your classes on canvas, ceramics and more. Learn more at ArtRaveStudios.com. To learn more about the CCSA, check out CCSAOnline.com.…
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Join us for a chat with Kathy Cano-Murillo, THE Crafty Chica. Learn about why she loves PYOP, what it's like living life as a hyper-creative, and why being authentically you sets your business apart. Follow her @craftychica on all platforms or at craftychica.com . To learn more about the CCSA, go to CCSAOnline.com…
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Tiferet Sprung and Sarah Silvestri are the Founders of Executive Arm, a full-service management outsourcing firm for nonprofit organizations. Their mission is to help non-profit organizations achieve greater heights through internal capacity development, executive coaching, and strategic program design. In this episode, we chat about why their star…
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In this episode, Uri Jaskiel and I dive into the ins ands outs of building a community of support around your nonprofit organization. First, we have a very special conversation Mayer Freedman, a proud Renewal kidney donor. Mayer gives us his firsthand experience of what it means to him to be part of Renewal’s community.…
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Join Ammie as she chats with Olivia August about the importance of branding, smart design choices, and, of course, Taylor Swift. Taylor, if you're reading this, just know how much Christmas Tree Farm inspires us. ✨️Follow Olivia on Insta @bold.august.design, or check out her website at BoldAugust.com . Learn more about the CCSA at CCSAonline.com…
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