This podcast, brought to you by Procare Solutions, is all about giving child care, preschool, daycare, afterschool and other early education professionals a fun and upbeat way to learn about strategies and inspiration they can use to thrive. You’ll hear from a variety of child care thought leaders, including educators, owners and industry experts, on ways to innovate to meet the needs of the children you serve. From practical tips for managing operations to uplifting stories of transformatio ...
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Season 5, Episode 7: The Six Professional Pillars of Child Care, with Heather White
46:30
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46:30Heather White is a multi-site owner who is part of The PREP Schools franchise, and she’s a licensed director and speaker. Finding ways to help fellow child care leaders find joy in their jobs and lives is a huge passion of hers. In this podcast, Heather shares her six professional pillars of child care success and delves into how each matters in be…
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Season 5, Episode 6: How to Create a Family Handbook for Your Child Care Center, with Kelly Matthews and Paula Drew
49:30
49:30
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49:30In this episode, Kelly Matthews and Paula Drew of the Wisconsin Early Childhood Association describe how to create a family handbook for your child care center. This handbook is key to your bottom line, your reputation and ultimately, your business. They give the following writing tips: Use a consistent font and formatting throughout. Review carefu…
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Season 5, Episode 5: Mr. Ty Answers Your Child Care Business Questions
53:25
53:25
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53:25Mr. Ty, the Childcare Whisperer, has the answers to your child care questions! Among the questions he answers in this podcast: How can you encourage middle management to not be friends or overly friendly, causing a divide between teachers? How can I encourage staff to take initiative and feel empowered in their roles while maintaining consistency i…
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Season 5, Episode 4: Using Videos Effectively in ECE Classrooms, with Nermeen Dashoush
40:55
40:55
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40:55Dr. Nermeen Dashoush is the chief learning officer of MarcoPolo Learning, the award-winning global developer of educational products and instructional resources, and she's also a clinical associate professor of early childhood education at Boston University. In this episode, she shares her insights about how early childhood education programs can u…
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Season 5, Episode 3: Advocating for ECE in Washington and Closer to Home, with Michele Schmitt
37:32
37:32
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37:32Michele Schmitt is the senior director of government relations and business development for Procare Solutions. In this role, she meets with legislators and other stakeholders in early childhood education to advocate for the industry and stay on top of what's happening in government, both at the federal and local levels, in policy and proposals. In …
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Season 5, Episode 2: Child Care Business Trends You Need to Know in 2025
53:02
53:02
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53:02In this important episode, Jon Pollock, chief product officer at Procare Solutions, and Kathlyn McHenry, director of state policy and government relations at the Early Care & Education Consortium, share their expert insights on the latest business trends and legislative updates. Many of their insights draw on the findings of the 2025 Procare Child …
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Season 5, Episode 1: Creating a Vision for Your Child Care Center in 2025, with Mr. Ty, the Childcare Whisperer
33:23
33:23
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33:23"You cannot be a director if you don't have a vision," says Mr. Ty, the Childcare Whisperer who is the president of The Childcare Agency, a popular motivational/keynote speaker and an early childhood education teams coach. In this podcast, Mr. Ty shares his tips from his years of experience working in ECE, including what he sees as problems that mu…
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Season 4, Episode 11: Understanding the CDA and How to Complete It, with Sammantha Boyle
27:47
27:47
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27:47The Child Development Associate CDA credential, better known as the CDA, is the most widely recognized credential in early childhood education. It is an important part of career advancement in the field, but many talented teachers do not have the certification. In this podcast, Sammantha Boyle, a curriculum manager at Procare Solutions, breaks down…
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Episode 4, Season 10: How to Find and Keep Insurance for Your Child Care Center with Samantha Phillips
34:37
34:37
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34:37Samantha Phillips is an insurance broker who specializes in insuring child care centers, a job that is especially tough this days as ECE businesses struggle to find and keep insurance. Costs are soaring. Samantha said she has a client in Massachusetts whose insurance DOUBLED, from $25,000 a year to $50,000 a year .. and the client had never filed a…
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Season 4, Episode 9: How to Attract New Families to Your Child Care Center, with Molly Hichens
52:18
52:18
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52:18Molly Hichens is a second-generation owner at Bright Beginnings Preschool, which has three locations in Charlottesville, Virginia, and is about to celebrate 40 years in business! She’s also an accomplished child care consultant and speaker. In this episode, Molly breaks down some tips for how child care center leaders can attract new families! Thos…
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Season 4, Episode 8: Creative Leadership Ideas to Train and Assess Child Care Center Staff, with Kathe Petchel
47:08
47:08
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47:08Kathe Petchel began her education career working as a public school teacher before opening her own preschool center in 1984. She now owns three sites serving more than 300 families in Charlottesville, Virginia. In 2017, Kathe joined HINGE Advisors, where she now works in business development. In this podcast, she shares her tips on using creative l…
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Season 4, Episode 7: How to Develop Leaders in Your Child Care Center's Staff, with Beth Cannon
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44:25
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44:25Beth Cannon is the owner of 13 Stretch-N-Grow child enrichment franchises and is an expert in early childhood education working as a speaker, trainer and coach. One of her talents is teaching child care center leaders how to develop talent from within their current staff, which is especially important as owners and directors struggle to retain high…
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Season 4, Episode 6: Three Tips to Grow Your Child Care Business, with Caroline Jens
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52:06Are you ready to take your child care center to the next level? Whether you're a seasoned child care professional or just starting out, the tips from Caroline Jens shared in this podcast will help you grow and succeed in the competitive world of early childhood education and management! Caroline is the owner and co-founder of Child Care Biz Help an…
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Season 4, Episode 5: Using Developmentally Appropriate Practices to De-stress Children and Teachers, with Prerna Richards
45:02
45:02
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45:02"We've gone down this path of expecting little humans to sit when they're not developmentally made to sit this long. Brains don't learn like this," says Prerna Richards, founder of Together We Grow. In this episode, Prerna walks us through how to use developmentally appropriate practices to de-stress teachers and children. Prerna says early childho…
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Season 4, Episode 4: From Burnout to Balance: Nurturing Well-being in ECE, with Anisha Angella
39:43
39:43
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39:43As early childhood education providers, your jobs including serving many people, including children and families. But too often, you don't pour enough back into yourselves ... and that's where burnout comes from, says Anisha Angella, founder of the The Early Childhood Coach. In this podcast, Anisha walks us through the roots of burnout and gives ti…
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Season 4, Episode 3: The Five Pillars of Financial Success for Child Cares, with Kathy Ligon
26:37
26:37
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26:37Kathy Ligon is the founder & CEO of HINGE Advisors. Trained as a public accountant, Kathy has more than 35 years of experience in educational operations. During that time, she has found there are five pillars to the success of a child care business: occupancy, tuition rates, discounting practices, salary costs and rent-cost management. Listen as Ka…
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Season 4, Episode 2: Breaking Down the 2024 Child Care Management Software Industry Trends Report
58:56
58:56
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58:56Procare Solutions recently released our 2024 Child Care Management Software Industry Trends Report, which provides a comprehensive look at the current state of the child care industry’s use of technology as well as challenges that early childhood education programs must adapt to, and overcome, to thrive. But the findings detailed in this report go …
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Season 4, Episode 1: How to Help Child Care Staff Embrace Technology, with LaToya Riggins
38:41
38:41
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38:41Technology scares people, and that's true for child care employees. "Easing them into it helps, and really slowing it down and teaching them," says LaToya Riggins, vice president of professional development of CRAFT by Better Futures. Proper training and guidance is key, and so is showing employees how they'll benefit from using technology ... and …
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Season 3, Episode 9: Why Digital Payment Processing is a Must for Child Care Providers
21:00
21:00
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21:00Tuition collection can be a breeze when families can easily pay you on time and with their preferred method of payment. And for today’s parents, their preferred method overwhelmingly is digital, whether through autopay from their checking accounts or by debit cards and credit cards. The perks of accepting digital payments at your child care program…
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Season 3, Episode 8: How to Grow Your Enrollment With Top-Notch Tours of Your Center, with Molly Hichens
45:12
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45:12A tour of your child care center should be your Super Bowl, says Molly Hichens. Are you doing enough to wow families who tour your daycare or preschool? Molly is a second-generation owner at Bright Beginnings Preschool, which has three locations in Charlottesville, Virginia, and is about to celebrate 40 years in business! She’s also an accomplished…
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Season 3, Episode 7: Billions in Child Care Funding is About to Dry Up: What that Means for Providers and Families, with Cindy Lehnhoff
48:55
48:55
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48:55Beginning September 30, 2023, states could be forced to deal with the loss of billions of dollars in federal funding, which will lead to a mass disruption in the child care landscape. The $24 billion that went to child cares was part of a pandemic program, and has been the largest investment in child care in history. Without that funding, 3.2 milli…
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Season 3, Episode 6: Building a Nonprofit ECE Center and the Push for Child Care Funding, with Allyx Schiavone
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53:53
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53:53Allyx Schiavone had intended to start a new elementary school in New Haven, Connecticut, until she listened to her community and saw the need for an early childhood education center. In this episode, she talks about partnering with local Quakers to form the Friends Center for Children. Allyx is the executive director of the center, which is support…
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Season 3, Episode 6: The Importance of Design and Branding in Child Care Centers, with Better Beans Branding
44:36
44:36
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44:36Think about going to a restaurant. That's an experience you have. It's true in other businesses too, from a coffee shop to a doctor's office to a hardware store. So why shouldn't that apply to a child care center? That's the message of Better Beans Branding in Duluth, Georgia. This company does branding, design, signs and construction and their cli…
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Season 3, Episode 5: How to Successfully Onboard and Retain Employees, with Kris Murray
52:45
52:45
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52:45Today's millennial and Gen Z workers are mission driven, tech savvy and they expect to be onboarded and given professional development and coaching, says Kris Murray. Kris is the founder and president and founder of The Child Care Success Company and a leading child care business expert. In this podcast, she talks about how to help child care staff…
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Season 3, Episode 4: Why Early Childhood Education Can't Be Delayed, with AJ Crabill
44:14
44:14
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44:14AJ Crabill has strong opinions about early childhood education and he's quick to dispel any notion that it should start around preschool. He is a champion of ECE, and his education experience includes chairing the Kansas City School Board and serving as the deputy commissioner of the Texas Education Agency where he helped spearhead statewide incent…
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Season 3, Episode 3: Insights From an ECE Professor, Including What her Students Want in a Career, with Dr. Rosemarie Allen
52:19
52:19
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52:19Dr. Rosemarie Allen has served as an educational leader for over 30 years and her life’s work is centered on ensuring all children have access to high-quality early childhood programs that are developmentally and culturally appropriate. She’s an associate professor in the school of education at Metropolitan State University in Denver, and other car…
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Season 3, Episode 2: Highlights of the 2023 Child Care Management Software Industry Trends Report, with Jon Pollock
46:24
46:24
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46:24The child care industry is at a crossroads. Many programs are resisting technology to help educate the children in their care and simplify running their businesses. That's why Procare Solutions surveyed over 100,000 stakeholders to gain a deeper understanding of their child care management software usage, as well as other technologies in place for …
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Season 3, Episode 1: Introducing Gen Z! Strategies to Engage our Newest Generation in the Child Care Workforce
57:00
57:00
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57:00Child care centers are seeing five generations of employees working together: traditionalists, boomers, generation X, millennials and now generation Z, who are ages 10 to 24 years old. As this group becomes a larger part of the workforce, it’s important to understand how they’re different from other age groups, says Kathe Petchel. She has been in e…
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Season 2, Episode 13: Thirty Years of Growing Together: Procare's Founder and an Early Customer Recount the Early Days
47:17
47:17
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47:17The story of Procare Solutions begins with a dad who saw a child care center needed help. That dad was Jeff Blum, and he remembers dropping off his 2-year-old son and watching the center’s owners struggle with their accounting system. So he wrote them a computer program to help. That program — limited, yes, but incredibly innovative for its time — …
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Season 2, Episode 13: Five Tips to be a Successful Child Care Center Director, with Ty'Heim Clark
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42:34
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42:34Ty’Heim Clark, perhaps better known as Mr. Ty, is the founder of The Childcare Whisperer, a consulting business that works with child care center directors to help them meet their goals and take their centers to the next level. His experience in early childhood education started when he was a child and he helped his mother at her child care center.…
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Season 2, Episode 12: Building Resilience Among Early Childhood Educators, with Donna Skea
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49:57
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49:57As child care centers struggle to find and keep good teachers and other staff, building resilience is key. In this podcast, Donna Skea joins us from Quebec to share some tips on doing just that! Donna is the founder of The Infinite Educator, which provides workshops on all aspects of early childhood education, including on building resiliency in th…
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Season 2, Episode 11: Back-to-School Tips for Your Child Care Center, with Aliya Johnson Roberts
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55:47
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55:47Aliya Johnson-Roberts, an education and business consultant who leads Consulting with AJR, is the executive director of the Bustleton Learning Center and Pratt Street Learning Center in Philadelphia, serving more than 250 children. Her mother was an in-home child care provider, and Aliya went into the fashion industry before realizing her passion i…
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Season 2, Episode 10: A Look at Colorado's New Law to Fund 10 Hours a Week of Preschool, with Nicole Riehl
48:16
48:16
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48:16In this podcast, Nicole Riehl, president and CEO of Colorado Executives Partnering to Invest in Children (better known as EPIC), discusses a new Colorado law that will pay for 10 hours a week of preschool for all 4-year-olds, and what that means for child care providers and families. Nicole was an early childhood teacher for five years and her back…
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Season 2, Episode 9: How States are Responding to Child Care Staffing Shortages, with Jacob Stewart
55:09
55:09
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55:09In this podcast, Jacob Stewart, director of state government relations at the Early Care and Education Consortium, describes what individual states are doing to combat staffing shortages in child care. Massachusetts, for example, launched a general, statewide workforce bonus for which child care providers are eligible to receive $4,000 per new empl…
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Season 2, Episode 8: Setting Expectations for — and Connecting with — Your Child Care Staff, with Chanie Wilschanski
49:06
49:06
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49:06Chanie Wilschanski is known as the "school culture doctor" because she can diagnose the root cause of the struggle in a child care center in less that 10 minutes. She's an early childhood leadership coach and the CEO of Schools of Excellence, and in this podcast she discusses what she sees in those 10 minutes and much more. " You need to understand…
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Why Curriculum Matters in Early Childhood Learning
44:02
44:02
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44:02Laura Delgado is the vice president of curriculum and professional development at Learning Beyond Paper, a leader in providing 100% digital curriculum. Laura is a former early learning teacher, center director and owner. She has a master’s degree in leadership in education and more than 25 years of experience in early childhood learning. In this po…
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Season 2, Episode 6: Shared Leadership: Letting Go and Working Toward the Same Goals, with Lisa Polk
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46:53
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46:53We are live from the 2022 National Shared Services Technical Conference presented by Opportunities Exchange in Austin, Texas! In this podcast, we talk with Lisa Polk about leadership. She has 20 years’ experience as an early education teacher, director and owner. She works with Georgia Alliance for Quality Child Care and is an instructor for CDA cr…
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Season 2, Episode 5: How the Employee Retention Tax Credit Affects Child Care Providers, with Gary Romano
48:20
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48:20We are live from the 2022 National Shared Services Technical Conference presented by Opportunities Exchange in Austin, Texas! In this podcast, we talk with Gary Romano. Gary is the president and CEO of Civitas Strategies, LLC, where he works with nonprofit leaders and entrepreneurs. He’s also an author and has published two books. One is “Small But…
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Season 2, Episode 4: Creating A Strong Foundation for Sustainable Child Care Programs Through Shared Services, with Karla Houghtalin
47:41
47:41
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47:41Karla Houghtalin is the program manager in early childhood business management at Southwest Human Development in Phoenix. She holds a master’s degree in early childhood education, curriculum and instruction from Arizona State University. In this podcast, she shares what’s happening with shared services, a topic that is incredibly relevant in the ch…
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Season 2, Episode 3: How Shared Services Benefit Child Care Providers, with Monique Reynolds
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48:36
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48:36Monique Reynolds is the vice president of business support services with Quality Care for Children in Atlanta. She has worked in leadership roles in the child care industry for more than 25 years and has an extensive knowledge of child care business management and early education. Monique previously owned and operated successful multi-site programs…
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Season 2, Episode 2: Tips for Leading Your Child Care Center's Team with Carla Ward
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43:51Carla Ward is an early childhood educator who founded Early Learning Foundations in 2008. She is a certified Wonder-based educator with a background in behavior management and she believes learning goes beyond the classroom. She also hosts her own podcast, “The Everything ECE Podcast.” She was born in South Africa and now lives in Ontario, Canada, …
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Season 2, Episode 1: A Deep Dive into How 'Build Back Better' Would Affect Child Care
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53:28Jacob Stewart, director of state government relations at the Early Care and Education Consortium, has been closely following the Build Back Better Act and its potential implications on the child care industry. In this podcast, he breaks down what could happen should this act (as it stood at the end of 2021) become law, as well as state implementati…
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Episode 20: Understanding what the Build Back Better Plan Means for Child Care, Plus Talking Accreditation with Storm Webb and Cindy Lehnhoff
59:41
59:41
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59:41In this episode, we talk with Storm Webb, executive director of the National Early Childhood Program Accreditation organization, and with Cindy Lehnhoff, director of the National Child Care Association. These women have been on the front lines of seeing how daycares are dealing with challenges including the COVID-19 pandemic and are closely monitor…
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Episode 19: Brain Development in Young Children and the Effects of Stress with Prerna Richards
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50:31
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50:31Prerna Richards is the founder and CEO of Together We Grow, an early childhood organization providing professional development, coaching and consulting for parents, teachers and administrators. She’s a coach and early childhood educational consultant. Her desire to make a difference in the lives of children has shaped her life and her career. When …
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Episode 18: Opting to Open a Franchised Child Care Center & Helping Other Owners Run Their Businesses with Nannette Ray
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47:42Nannette Ray was born at the height of the Civil Rights movement in Mississippi. Her mom was a single parent who worked several jobs and died when Nanette was in the ninth grade, which instilled in her the desire to make her mother proud. She went on to earn her MBA, own two Kids ‘R’ Kids learning academies and to found and become president of TNR …
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Episode 17: How to Funnel More Money to Your Child Care Business | Louise Stoney
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42:04Louise Stoney has been in the child care field for well over 35 years and dedicates her work to helping providers put the systems in place to tap into and manage the funds available to them. In this episode, she discusses: The critical role automation plays in providing information that can uncover any funds child care providers are leaving on the …
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Episode 16: The Power of Play for Both Children and Grown-Ups | Emma Tempest
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55:08This episode is pure joy as we get to talk with Emma Tempest, an internationally-known play coach who helps early childhood professionals incorporate play into their programming in a meaningful and often transformational way. In this uplifting chat, Emma shares: Why play is critical for child development – and adults too! How adults can misinterpre…
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Episode 15: Reimagining a School District’s Extended Learning Programs | André Amoor
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47:51
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47:51André Amoor is one of the most traveled of any of the guests we’ve had on the show. In this episode, he tells us about his incredible teaching adventures overseas, including in war zones in the Middle East. His extensive experience running international schools and navigating cultural/political challenges has given him a strong foundation in helpin…
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Episode 14: Growing and Engaging Your Child Care Waitlist | Mike Hook
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46:52Mike Hook joins us for this episode of the Child Care Business Podcast. As the VP of Sales for ChildcareCRM, Mike sees first-hand the issues child care owners/directors encounter when connecting with parents and building their enrollments. And he has a lot of great tips on how to tackle those issues. In our discussion, Mike covers a variety of stra…
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Episode 13: Thriving Through Multiple ‘Once-in-a-Lifetime’ Crises | Paula Polito
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48:49In this episode, we chat with Paula Polito, owner of Beary Cherry Tree in New Orleans. From humble beginnings 45 years ago to a four-building, 16-classroom operation, Beary Cherry Tree is a thriving business that boasts a four-star rating, low turnover and low ratios. However, the journey hasn’t been an easy one. From navigating the loss of her hou…
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