Best Stuart Armstrong Podcasts (2025)

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#692: The lifetime value of milliseconds in the customer experience with Jaxon Repp, Harper 24:34

10m ago24:34

24:34

Agility can often get framed as driving massive transformation—but sometimes it’s the milliseconds that matter. When every digital moment counts, small gains in speed and efficiency can have a disproportionately large impact on customer lifetime value and brand loyalty. If you could speed up every digital interaction your customers have with your b…

1
333 | Crrow777 | An Eagle Eye in a Crow’s Nest | Ancient Astronomy - Hidden Lands and the Yuga that Cycles. 1:12:03

1d ago1:12:03

1:12:03

Join us for Expanded Content, Afterthoughts, Live Hangouts and Reality Expansion found. . . https://www.patreon.com/Expanding_Reality Ridiginal Publishing YouTube https://www.youtube.com/@RidiginalPublishing/videos Email| [email protected] Episode 333 is absolutely packed with the true investigative attention to detail. Crrow777 nee…

1
#691: Gaining agility and results with composable CMS, with Mark Wheeler from Storyblok 31:23

2d ago31:23

31:23

Is your CMS holding your creativity—and marketing growth—hostage? When speed and agility are everything, most marketing teams are still stuck in the slow lane—waiting on developers to publish updates, launch campaigns, or even fix a typo. Sound familiar? Today’s guest says it’s time for marketers to take the wheel. Mark Wheeler, Chief Marketing Off…

1
#690: Focusing on long-term customer value using next best action with Tine Van Calster, Telenet 26:47

5d ago26:47

26:47

What if your most loyal customers are the ones you helped spend less? Agility in marketing isn't just about moving faster — it's about aligning brand intentions with customer outcomes in real-time, even when that means giving up short-term gains to earn long-term trust. Today we are here at PegaWorld 2025 at the MGM Grand in Las Vegas, and we’re go…

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#689: Building a culture of agility with Eugenie Lamprecht, Reka 19:28

6d ago19:28

19:28

Welcome to this episode, brought to you by Reka, a developer of industry-leading, multimodal, AI models that enable individuals and organizations to deploy generative AI applications. Agility requires an attention to process and a commitment to continuous improvement. It also requires a culture of agility. Today we’re going to talk about talent in …

1
332 | Derek Lamping | Music of the Spheres | Unraveling the alchemical found around us. 1:16:51

7d ago1:16:51

1:16:51

Join us for Expanded Content, Afterthoughts, Live Hangouts and Reality Expansion found. . . https://www.patreon.com/Expanding_Reality Ridiginal Publishing YouTube https://www.youtube.com/@RidiginalPublishing/videos Email| [email protected] This truly outstanding conversation is brought to you by Derek's unique perspectives on the wh…

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#688: Building a Customer Brain and how it benefits customers and the business with Christian Nelissen, National Australia Bank 26:34

7d ago26:34

26:34

Agility at enterprise scale means building systems that not only make millions of micro-decisions, but also keep humans at the center — creating experiences that are timely, relevant, and respectful of the customer. What if your data knew your customers better than your frontline employees — and used that insight to serve, not sell? Today we are he…

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#687: Customer Experience Design using Generative AI, with Tara DeZao, Pega 22:34

9d ago22:34

22:34

What if you could test drive your entire customer experience — before even writing a line of code? Agility isn’t just about reacting fast — it’s about thinking ahead, designing deliberately, and testing before committing. In an age where customer expectations shift by the minute, businesses can’t afford to just “build and hope.” Today we are here a…

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#686: Autonomous innovation using predictable AI agents with Peter van der Putten, Pega 30:06

12d ago30:06

30:06

What if your agentic AI could innovate autonomously—and still follow your business rules? Agility in the age of AI doesn't just mean speed. It means predictability, accountability, and the ability to innovate autonomously without businesses losing control of what is important, and what their customers value. Today we are here at PegaWorld 2025 at t…

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331 | Jaya Simrit Kaur & Mark Olly | Psychic Archeology | Viewing the past with new eyes. 1:36:09

14d ago1:36:09

1:36:09

Join us for Expanded Content, Afterthoughts, Live Hangouts and Reality Expansion found. . . https://www.patreon.com/Expanding_Reality Ridiginal Publishing YouTube https://www.youtube.com/@RidiginalPublishing/vid eosEmail| [email protected] Highly recommend the video version of this conversation. Mark Olly and Jaya Simrit Kaur are in…

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#685: Using AI in UX research, design, and testing with Jason Bowman, The Office of Experience 25:54

14d ago25:54

25:54

Agility requires finding ways to stay one step ahead of the competition, as well as in anticipating customers’ needs. So how does a brand maintain this speed and agility in the area of UX design, where it has often taken a considerable amount of time, effort, and testing to get to a better result? Today we’re going to talk about using AI strategica…

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Ep47 - Black Mirror- USS Callister Into Infinity - Stuart Piggott, James Ridgway and Tom Jenkins 42:30

15d ago42:30

42:30

Stuart Piggott AMPS Production Sound, James Ridgway Re-Recording Mixer and Tom Jenkins Supervising Sound talk with Martyn Harries AMPS about the sound on Black Mirror, USS Callister and about their work and the industry in generalBy Association of Motion Picture Sound

1
Elissa Altman reads from Permission 1:49:23

15d ago1:49:23

1:49:23

Get Elissa Altman's Permission (ha!) at her website, ElissaAltman.com where you can also subscribe to her Substack, Poor Man's Feast. Don't forget to hit Follow so Daring To Tell will automatically drop into your podcast app each month! Sign up for Michelle Redo's newsletter, The Re-do, for more contemplations on the topics in each episode at Miche…

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#684: The founder of Reebok and CEO of Syntilay talk about AI-generated product design 30:23

16d ago30:23

30:23

When consumers can get AI-generated designs completely customized to their needs, what does this mean for the future of brands and the customer experience? I have two guests on my show today: one is the founder of one of the world’s most iconic shoe brands, and the other is the co-creator of the first AI-designed commercial shoe. Today we’re going …

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330 | Anne Klint | Forged From Darkness | Navigating the dark without losing your light. 55:13

18d ago55:13

55:13

Join us for Expanded Content, Afterthoughts, Live Hangouts and Reality Expansion found. . . https://www.patreon.com/Expanding_Reality Ridiginal Publishing YouTube https://www.youtube.com/@RidiginalPublishing/videos Email| [email protected] Anne is one of my personal favorite souls ever to grace this realm with her powerful presence.…

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#683: Navigating the effect of AI on marketing jobs and the job market with Sue Keith, Landrum Talent Solutions 23:28

19d ago23:28

23:28

My guest today has been keeping us up to date with the current state of hiring for marketers on a quarterly basis, which has taken us on quite a roller coaster ride. Today we’re going to look at how marketing and communication execs are responding to the latest developments in the world while still needing to get their work done. To take a look at …

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#682: Consequential AI and customer loyalty with Raj De Datta, CEO of Bloomreach 25:26

21d ago25:26

25:26

If brand loyalty is so critical, why does it feel like most companies are treating it like an afterthought by propping it up with outdated programs and hoping customers won’t notice? Agility requires a complete rethinking of how we approach customer loyalty — not as an afterthought at the end of the funnel, but as a core driver of long-term brand v…

1
#681: Building a cohesive brand while personalizing every message with Emily Ward, Turnitin 25:54

23d ago25:54

25:54

With AI as an accelerant, marketing is evolving at a breakneck pace, and brands are being challenged to maintain authenticity while scaling globally. How do you build a cohesive, authentic brand identity across diverse markets, cultures, and digital platforms—all while leveraging AI-driven personalization? Joining me today is Emily Ward, VP of Glob…

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#680: Agile is about more than velocity, with Gabrielle Wieczorek 27:12

26d ago27:12

27:12

This show is brought to you by the Online Scrum Masters Summit, taking place virtually on June 17-19, with more information at: http://www.onlinescrummasterssummit.com What if the most powerful tool for driving agile transformation isn’t a framework or a ceremony—but a dashboard? Today’s guest believes data may be the most underused lever for agili…

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"Talent development is like a flock of hungry seagulls" - a conversation with Andy Kirkland 1:57:07

28d ago1:57:07

1:57:07

In this episode of The Talent Equation, I reconnect with Andy Kirkland from the University of Stirling to explore how our sporting systems both help and hinder talent development. Andy shares insights from his chapter in "Reimagining Talent Development in Sport" and introduces the concept of 'salutogenesis' - focusing on what creates health and wel…

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#679: Growing a brand by focusing on the details that matter with Dominic Minogue, Dirty Water 23:23

28d ago23:23

23:23

There are a lot of great ideas for products and brands out there, but sometimes the difference between success and failure lies in getting the details right and understanding the customers and users of your product. Today we’re going to talk about growing a brand by focusing on the details that matter. To help me discuss this topic, I’d like to wel…

1
#678: AI gains emotional intelligence with Joshua Goldberg, Zenapse 23:56

1M ago23:56

23:56

Have you ever wondered why, despite having access to advanced AI tools, your marketing strategies still don’t hit the mark? Could it be that you’re focusing on the wrong data and missing the emotional connections that truly drive consumer behavior? Today we’re exploring the intersection of AI, emotional intelligence, and marketing with Joshua Goldb…

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#677: Why thought leadership is more important than ever with Benjamin Shapiro, host of the MarTech Podcast 36:19

1M ago36:19

36:19

If content rules, why does it feel like there are 100,000 royal families? In a world drowning in blog posts, videos, and AI-generated everything, content has never been more abundant—or more commoditized. So how do brands cut through the noise? Today’s guest has a few thoughts on that—and more. Ben Shapiro, host of the MarTech Podcast, has had fron…

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"Transfer is in the overlap between the human and the information" - a conversation with Dr Andrew Wilson 1:32:16

1M ago1:32:16

1:32:16

In this episode I reconnect with Dr. Andrew Wilson, Reader in Psychology at Leeds Beckett University and a leading voice in ecological psychology in sport. We delve into the fascinating world of affordances, skill development, and the complex challenge of transfer of learning in sport. Andrew brilliantly explains how our traditional understanding o…

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#676: The consumer is no longer navigating the map—they are the map, with Ken Hughes, the King of CX 36:22

1M ago36:22

36:22

The consumer is no longer navigating the map—they are the map. Welcome to the era of the Blue Dot Consumer: always centered, always scrolling, and always expecting the world to orbit around them. What does that mean for your brand? Everything. From the rise of instant gratification to the evolution of seven—yes, seven—active generations, the custom…

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#675: Being true to customers and your values with Phyllis Rothschild, CMO at Pete & Gerrys 30:10

1M ago30:10

30:10

Consumers today aren’t just buying products, or even experiences—they’re buying into values. As more people align their shopping habits with brands that reflect their personal beliefs, how can companies authentically connect with their audience without coming across as performative? Joining us today is Phyllis Rothschild, Chief Marketing Officer at…

1
#674: The continued evolution of e-commerce with Eitan Koter, Vimmi 36:57

1M ago36:57

36:57

With the rapid rise of shoppable video, AI-driven recommendations, and immersive technologies like AR and VR, are traditional e-commerce strategies becoming obsolete? Today, we’re joined by Eitan Koter, Co-Founder and Co-CEO of Vimmi, a shoppable video SaaS company revolutionizing e-commerce. Eitan is also the host of the "Mastering eCommerce Marke…

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329 | Chris Mathieu | The Doors of Perception - part 1 | C.E. Artist - Molly Beaton 1:01:25

1M ago1:01:25

1:01:25

Join us for Expanded Content, Afterthoughts, Live Hangouts and Reality Expansion found. . . https://www.patreon.com/Expanding_Reality Ridiginal Publishing YouTube https://www.youtube.com/@RidiginalPublishing/videos Email| [email protected] Did y'all know that Chris Mathieu has a new documentary out? It's called "The Doors Of Percept…

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#673: Predictive and proactive customer experiences, with Vinod Muthukrishnan, Cisco 28:51

1M ago28:51

28:51

Customer expectations have skyrocketed—people now demand instant, personalized, and seamless interactions across every touchpoint. But are companies truly meeting these expectations, or are they still stuck in reactive customer service models? What if AI could completely transform the customer experience into something proactive, predictive, and ev…

1
Nina Lichtenstein reads from Body: My Life in Parts 1:29:21

1M ago1:29:21

1:29:21

Visit Nina Lichtenstein's website to pre-order her new memoir Body: My Life in Parts available May 27th! Visit Maine Writer's Studio for information about her October retreat "Embodied Stories", as well as upcoming workshops and the next monthly Literary Salon. Check out Nina Lichtenstein's Substack, The Viking Jewess and Other Curiosities Sign up …

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#672: What can we learn from teaching others about AI? Featuring Greg Shove, CEO of Section 37:46

1M ago37:46

37:46

AI is no longer just a tool—it’s reshaping business strategy, workforce morale, and even personal productivity. But are executives truly prepared to treat AI as a strategic thought partner, or are they still viewing it as just another tech trend? Joining us today is Greg Shove, CEO of Section, an AI education company on a mission to train the next …

1
328 | Channing Hooper & Stuart Mack with Mary | Harmony is Love with Music 1:06:17

2M ago1:06:17

1:06:17

Join us for Expanded Content, Afterthoughts, Live Hangouts and Reality Expansion found. . . https://www.patreon.com/Expanding_Reality Ridiginal Publishing YouTube https://www.youtube.com/@RidiginalPublishing/videos Email| [email protected] What an outstanding conversation with this beautiful musical duo in life. Channing and Stuart …

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#671: Going national while staying true to your local roots with Jay Rushin, H&H Bagels 22:27

2M ago22:27

22:27

How do you take something that's iconically local and make it feel authentic—everywhere? That’s the challenge facing every regional brand trying to scale. When your name is practically synonymous with a place—like H&H is with New York City—growth isn’t just about expansion. It’s about staying true to what made you iconic in the first place. Today, …

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#670: Embracing Chaos to Get Better Results with Mark DeCarlo 41:39

2M ago41:39

41:39

We talk a lot about agility, and today, we’re going to talk about how lessons of agility can come from unexpected places - like the set of Seinfeld - where - for those superfans like me - our guest played Alec Berg - which should be said in more of a Jon Houseman manner, and while guest starring there (plus other shows like Curb Your Enthusiasm, Tr…

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#669: It's already time to start planning for the holiday shopping season with Carey Cockrum, Cella by Randstad Digital 28:52

2M ago28:52

28:52

Retailers are facing a rapidly evolving landscape where consumer expectations, AI advancements, and social media platforms like TikTok are redefining engagement. It feels like the holiday shopping season just ended, but when do retailers start planning for the next one, and some retailers already behind the curve for this season? Joining us today i…

1
Beware of the 3 word slogan in coaching research 36:25

2M ago36:25

36:25

In this ‘Dog Walk Diary’ episode, I dive deep into how narratives and slogans shape coaching approaches and talent development, particularly examining how research concepts like the "10,000-hour rule" and "talent needs trauma" get oversimplified and sometimes misapplied in practice. I explore the tension between evidence-informed practice and harmf…

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#668: The Five Levels of AI with Courtney Baker, Knownwell 33:26

2M ago33:26

33:26

As AI continues to evolve, how can marketing leaders ensure they’re staying ahead of the curve instead of simply keeping up with it? And how do you navigate the complexities of using AI while maintaining a personal, human touch in your campaigns? Joining us today is Courtney Baker, Chief Marketing Officer at Knownwell and co-host of the AI Knowhow …

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#667: The Evolving Role of Visual Data in Construction with Marca Armstrong, Sensera 25:22

2M ago25:22

25:22

When you think of cameras in construction, do you see them as just security tools—or could they be the key to unlocking full jobsite intelligence? Joining us today is Marca Armstrong, Chief Marketing Officer at Sensera Systems, a leader in jobsite intelligence solutions. Over the past decade, Sensera Systems has transformed how construction teams u…

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Ep46 - AMPS Awards - Ellie Williams - Secret World of Sound with David Attenborough and Earthsounds 29:20

2M ago29:20

29:20

Paul Paragon AMPS in conversation with Sound Recordist Ellie Williams AMPS - Recognised for her work on Secret World of Sound with David Attenborough - winner of the 2025 AMPS award for sound in a factual film.Recorded by Martyn Harries AMPS and Richard Thomas AMPSEdited and Mixed by Kate Davis AMPS with thanks to Azimuth Post Production…

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Ep45 - AMPS Awards - Brian Armstrong - Shogun 32:10

2M ago32:10

32:10

Payam Hosseinian AMPS in conversation with Drama Sound Nominee Brian Armstrong Supervising Sound Editor on Shogun. This episode was recorded at the 2025 AMPS Awards at the University of Greenwich.Recorded by Richard Thomas AMPSEdited and mixed by Kate Davis AMPS with thanks to Azimuth post Production…

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#666: Balancing AI-driven efficiency and responsibility with Pasquale DeMaio, Amazon Web Services 27:29

2M ago27:29

27:29

For many brands, AI is revolutionizing customer experience, but with increased adoption comes widespread concerns about job displacement, ethical risks, and trust. Is AI truly enhancing human capabilities, or is it simply replacing them? And how can companies balance efficiency with responsibility in AI-driven CX? Joining me today is Pasquale DeMai…

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"Drillers are killers (they just don't realise they are killing themselves!)" a conversation with Bren Veziroglu 1:36:22

2M ago1:36:22

1:36:22

I had a fascinating conversation with Bren Veziroglu about ecological dynamics and how it's transforming coaching and movement practice. Bren's journey from a self-described "skinny, unathletic" teen to becoming an influential voice in movement education reveals powerful insights about skill development and learning. Three key takeaways from our co…

1
#665: Developing strategies that cut through the omnichannel noise, with Arianna Vogel, Foursquare 28:59

2M ago28:59

28:59

With the increasingly complex omnichannel customer journey, it seems like attribution is getting harder than ever—do you know which of your marketing tactics are really driving sales, or are you flying blind when it comes to measurement? Joining us today is Arianna Vogel, Senior Director of Product Marketing at Foursquare, a leader in location inte…

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#664: Tying CX outcomes to commercial goals with Markus Engel and Linzi Hindle at DHL 24:10

2M ago24:10

24:10

Recorded live at Medallia Experience in Las Vegas. Having a great customer experience is critical for many reasons, but some companies have had a hard time tying their success with CX to tangible ROI. Today we will talk about taking customer experience further and tying CX outcomes to commercial goals. To help me discuss this topic, I’d like to wel…

1
#663: AI in retail marketing with Uldis Baumerts, Bryj 27:23

2M ago27:23

27:23

As AI reshapes the retail advertising landscape, are you leveraging it as a competitive advantage, or are you at risk of being left behind in a data-driven world? Today, we’re joined by Uldis Baumerts, Chief Operating Officer of Bryj Technologies, a leader in driving AI-powered innovations for the retail industry. Uldis has extensive experience in …

1
#662: Making your returns strategy a competitive advantage with Katherine Lehman, ReturnBear 18:24

2M ago18:24

18:24

We are here at ShopTalk 2025 at the Mandalay Bay in Las Vegas and seeing and hearing all about the latest in retail, e-commerce, and more. How much are your product returns costing your business—and how much opportunity are you leaving on the table by treating returns as a cost center instead of a competitive advantage? Today, I’m excited to welcom…

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