Susan Zhuang, Sandrine Duval public
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Design Kaffé

Susan Zhuang, Sandrine Duval

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Welcome to Design Kaffé, a podcast where we have mindful, candid conversations for designers in tech. In our fortnightly episodes, we explore a wide range of topics to explore what it means to be a designer, the challenges we face in the design and tech industry, and share thoughts on how we can all be better at what we do. We hope you enjoy listening! Follow us on Linkedin @designkaffe and subscribe to our Substack https://designkaffe.substack.com/
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In this episode, we talk about what makes a design process helpful vs. what makes it bloated. From spotting common bottlenecks to knowing when to cut steps (or when to keep them), we share how our own approach to design has evolved over time. It's all about finding that balance between structure and speed, depth and delivery. ☕️ Grab some coffee an…
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We've all been there when priorities keep changing and we have to adapt. We talk about classic examples of priorities shifting, how to build resilience to cope with those changes, and how we can make better quality priorities in the first place to avoid having to change them. ☕️ Grab some coffee and listen to us reflect on shifting priorities Subsc…
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Will AI replace us as designers? Or will it simply evolve the way we design? In this new episode, we unpick the hot debate and different buzzwords around AI, and its impact on our design industry. From tools like ChatGPT and Midjourney to the ethical and creative dilemmas they bring, we explore how designers can stay relevant, learn to work with AI…
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In this episode of Design Kaffé, we're exploring the ethics of AI and key considerations for designing with it. How do we design ethically with AI? Can we design ethically with AI? How can we empower users and preserve their trust? We discuss bias, transparency, user trust, and the challenges designers may face in creating responsible AI-driven pro…
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We talk about concepting and bringing ideas to life. How do we balance pragmatism and innovation in design? How do we relate to thinking big but starting small? ☕️ Tune in to listen to us share advice on how we organise our design space for creative conceptualising yet remain focused on the user problem, challenges we face when sharing concepts wit…
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In the first episode of the year, we talk about the state of UX in 2025. What changes have we found in our design roles? How are embracing or being challenged by those changes? What is the role of AI in all of this? We explore how design has shifted towards generalism, dip into the ongoing debate about job titles, discuss the job market, and discus…
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In this episode, we dive into the unique challenges and strengths of introverts in the workplace, especially in design roles. We discuss navigating extroverted environments, finding ways to make our voice heard, and the value of thoughtful leadership. We share practical tips on everything from running inclusive conversations to managing energy as a…
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Sometimes it can be hard for us as designers to know when to finish analysing research insights or evaluate which design directions to move forward with. Similarly, when we present users with too many options, they often end up not choosing any. We talk about analysis paralysis and how we can break out of it. Subscribe to our ⁠Substack⁠ or follow u…
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Breaking into a new design role can feel daunting and overwhelming. In this episode, we share how we get ready before joining a team, the goals and frameworks we follow for onboarding, and our priorities in our first month(s) to set ourselves up for success. Subscribe to our Substack or follow us on Linkedin. New episode every other Friday.…
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Welcome to Design Kaffé, a podcast where we have mindful, candid conversations for designers in tech. In our fortnightly episodes, we discuss a wide range of topics to explore what it means to be a designer, the challenges we face in the tech industry and share thoughts about our craft. Our first episode this season will come out on the 15th Novemb…
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We're back this week with a heavy topic on discrimination. We're trying to unpack how being discriminated feels like, what discrimination looks like and why it occurs in the workplace. We also explore how we can be better allies and improve our work environments. Follow us on Twitter @designkaffe and check out our website designkaffe.com.…
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We talk about nepotism and other signs of toxicity in the workplace. We discuss why it’s so damaging to individuals and teams when there’s systemic toxicity at work, and share thoughts on what to do when you find yourself in these situations. Follow us on Twitter @designkaffe and check out our website designkaffe.com. New episode every other Friday…
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We explore the challenges and difficult feelings of taking time off from work due to mental health. We discuss why it is tricky to be honest and upfront about it, and fears we may have about the perception others have of us and our reliability at work. Follow us on Twitter ⁠@designkaffe⁠ and check out our website ⁠designkaffe.com⁠. New episode ever…
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This week Tiia Meuronen and Tom Kerwin guest our podcast to share their experiences with redundancies and having their hours and pay cut. We talk about how you can look after yourself while going through such challenging experiences, how companies handle redundancies and pay cuts well and not so well, and what the wider design community can do to l…
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We talk about mediocrity and low standards where design over time doesn’t deliver impact or meet the standards set by ourselves and others. We discuss what might cause mediocre design, how experience as leaders and designers can affect our standards, and what we can do to improve our design standards. Follow us on Twitter @designkaffe and check out…
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This week we talk about toxic goal-setting and productivity. We reflect on the best way to evaluate growth at work and best practices to set goals for ourselves. We also discuss productivity and how to set healthy boundaries when we're caught into the hustle mentality. Follow us on Twitter @designkaffe and check out our website designkaffe.com.…
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We talk about being human at work, whether that's our emotional states or more enduring traits of our identities and personalities which all influence how we interact with our work and our coworkers. We discuss the challenges of the notion of “bringing your whole self” to work and how managers and leaders can better support humans at work. Follow u…
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We're back for another design conversation, this time about bad job search experiences. We share our own past experiences searching for a design role and what we've found frustrating and uncomfortable when interviewing with companies. We also open the Pandora's Box on design tasks and share a few tips on what to do with unpleasant recruitment exper…
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In our first episode of season 4, we share our experiences of being introverted designers in extraverted workplaces. What challenges have we found, how have we overcome them, and what value can we bring by having more diversity of thinking and communication styles in our industry? Follow us on Twitter @designkaffe and check out our website designka…
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This week we continue our theme on Insights and deep-dive into identifying and using insights. We talk about the best ways to analyse data and extract meaningful insights, what methodologies we like to use and how visualising insights can be key to retain them throughout the design process. Follow us on Twitter @UX_Maturity and check out our websit…
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We have the wonderful Léa Samrani on as a guest this week to discuss how product managers and designers can collaborate well with each other. We explore the differences and overlap in PM and designer roles and responsibilities, and the importance of nurturing the PM-designer duo relationship to drive better outcomes. Follow us on Twitter @UX_Maturi…
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We’re starting a new theme on Insights and discuss the differences of being Data-Driven vs Data-Informed. We dive into how team dynamics or design process can differ with each approach. We also cover lessons from our experience and share why we believe in a Data-informed approach ourselves. Follow us on Twitter @UX_Maturity and check out our websit…
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We round off our Management theme by talking about managing ourselves. How do we manage our goals—whether they’re project goals or career goals—and ensure we set the right goals to begin with? How do we self-manage both our deliverables as well as our ultimate impact and outcomes? And how do we keep ourselves accountable? Follow us on Twitter @UX_M…
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This week we are kicking off a new theme on Management, starting with some reflections on what it’s like ‘to be managed’. We explore what qualities we value in a great design manager and what management practices have marked us in our experience. Follow us on Twitter @UX_Maturity and check out our website uxmaturitypodcast.com. New episode every Fr…
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We round off our Productivity theme by discussing how we can be better at making decisions and be biased towards action. How do we create an environment where people are empowered and trusted to make decisions in the face of risk and incomplete information? How do we mitigate sign-off culture and decision paralysis, so that we can effectively move …
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In our second episode on Productivity, we deep-dive into the value of slack: why is it important — and not counterproductive — for productivity to have downtime, take breaks, and not do work for a while? What does good slack and bad slack look like? How can we be better at incorporating slack into our practice as individual designers as well as tea…
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In this week’s episode, Yuri Martins joined us to talk about accessibility and his approach at Typeform! We dive into accessibility by design, what a good process looks like and also chat about some of the big misconceptions about accessibility. Yuri recommends the following resources for accessibility: Microsoft figma library, Twitter Figma librar…
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We kick off a new theme, Productivity, by discussing the difference between efficiency and effectiveness. How are they different, and how do they go hand in hand? When should we focus on being efficient and when should we focus on being effective? What are our hacks and tips for have we can be more productive by working more efficiently and effecti…
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This week, we cover our last topic in our theme of The Designer Role where we talk about those valuable skills that sit outside the core product design skills. We explore how service, research and content design skills can either often be included in your responsibilities or be stand alone functions that you collaborate with. Follow us on Twitter @…
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We start a new theme about The Designer Role. Our episode this week tackles the controversial topic about UX vs UI 🙈. We talk about the differences in the two roles and explore the value of both being a specialist or a hybrid designer. Follow us on Twitter @UX_Maturity and check out our website uxmaturitypodcast.com. New episode every Friday mornin…
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In our last episode about Discovery, we discuss how we deal with ambiguity in discovery: when and how do we run into ambiguity in our discovery work? Should we always seek certainty or embrace ambiguity? How do we help our stakeholders deal with ambiguity as well? Follow us on Twitter @UX_Maturity and check out our website uxmaturitypodcast.com.…
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This week we are tackling the big mighty theme of Discovery. Starting with a first topic on how to design the right thing VS designing the thing right. We talk about how we frame problems, when we feel that it’s time to move forward within the design process and how solution phase also involves discovery. We are @UX_Maturity on Twitter and UX Matur…
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For our last episode in our trilogy on how to not lose your soul, we talk about knowing our value as designers: when do we think we’re being undervalued as designers? What can we do to help the rest of the organisation understand what value we bring? To what extent does where design sit in the org chart speak to our value? We are @UX_Maturity on Tw…
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We continue our topic on how to not lose your soul by deep-diving into the challenges of staying creative as a designer. What is creativity in UX and design, and why can it sometimes be so hard to stay creative? What are some ways we can overcome our creativity blocks? We are @UX_Maturity on Twitter and UX Maturity on LinkedIn — follow us there for…
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Sarah Doody joins us this week to talk about UX career and job search. She tells us about how we can benefit from treating our career like a product and gives many valuable advice to designers in search for their next role. Sarah is the founder and CEO of the Career Strategy Lab™. Articles and videos mentioned in the episode can be found right here…
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This week, we dive into our last empathy topic and talk about the importance of building empathy with ourselves. We discuss how self-empathy impacts us both positively or negatively at work and what practices we’ve tried to build self compassion. We are @UX_Maturity on Twitter and UX Maturity on LinkedIn — follow us there for the latest updates.…
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