Best User Onboarding Podcasts (2025)

1
From Corporate Life to Entrepreneurial Success with Francis Rodino 1:18:35

3d ago1:18:35

1:18:35

55 - From Corporate Life to Entrepreneurial Success with Francis Rodino In this episode of the HighLevel Experience Podcast, host Vit Muller welcomes Francis Rodino, a leader in digital marketing and AI integration with sales automation. By his forties, Francis had already launched high-impact campaigns for global brands and founded Lead Hero AI in…

1
Mastering Customer Onboarding in SaaS with Gary Yau Chan, Founder @ Clarity Inbox 47:48

3d ago47:48

47:48

Summary In this episode of SaaS Therapy, Todd Kirk interviews Gary Yao Chan, co-founder of a startup, Clarity Inbox. They discuss the importance of customer onboarding calls, the transition from sales-led to product-led growth, and strategies for improving user experience and retention. Gary shares insights from his experience conducting hundreds o…

1
Unlocking SaaS Success: Insights from Season Four with Todd Kirk and Casey Trujio 35:31

10d ago35:31

35:31

In this episode of SaaS Therapy, hosts Todd Kirk and Casey Trujillo reflect on the key themes and insights from the past season. The conversation highlights memorable guests and their contributions, as well as the challenges faced by B2B SaaS companies in serving diverse customer needs. Looking ahead, they are excitement for the upcoming season and…

1
Building a Global, Multi-Strat Crypto Fund with Hypersphere Ventures | Jack Platts + Mehdi Farooq 49:31

11d ago49:31

49:31

Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor and Sal are joined by guests Jack Platts and Mehdi Farooq to explore the evolving landscape of crypto investment, venture capital, and deep tech. They discuss strategies for unlocking value in crypto assets, the critical role of NAV in investment decisions, and the rise of micro st…

1
The secrets to effective customer communication, with Irwin Hipsman, Founder of Repetitos 39:55

17d ago39:55

39:55

In this episode of SaaS Therapy, Todd Kirk and Casey Trujillo discuss the critical importance of maintaining accurate customer contact data in B2B SaaS companies with guest Irwin Hipsman. They explore the common pitfalls organizations face regarding data management, the necessity of effective segmentation, and the role of cross-functional teams in …

1
DePIN Roundtable Ep.2 with Helium | Amir Haleem, Santiago Santos, Jason Badeaux, Mahesh Ramakrishnan, Connor Lovely 49:07

18d ago49:07

49:07

Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor, Mahesh, Santi, and Jason are joined by Amir Haleem of Helium to explore the evolving landscape of decentralized networks. They dive into Helium’s impressive revenue growth - from $400K to $2.7M per month - driven by its mobile subscriber base, and discuss the complexities of blend…

1
Investing in Customer Success: A Strategic Move with Kelly Hall, CCO @Quickbase 45:23

24d ago45:23

45:23

In this episode of SaaS Therapy, Kelly Hall, Chief Customer Officer at QuickBase, discusses building a customer-centric culture through emotional intelligence, vulnerability, and human connection. She emphasizes delivering real value, fostering trust, and understanding both customers and employees as individuals. Kelly also shares her journey as a …

1
DePIN Tokenomics 101 with Tom Trowbridge | Fluence 31:23

25d ago31:23

31:23

Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor speaks with Tom Trowbridge, co-founder of Fluence Labs and host of the DePIN Day & DePINEd Podcast about the evolving world of decentralized compute platforms and the broader DePIN ecosystem. Tom explains how Fluence operates as a “cloudless” service—open, resilient, and more cost-…

1
Onboarding the Next Billion Users with Galxe | Yumin Xia 30:36

1M ago30:36

30:36

Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor speaks with Yumin, founder of Galxe, a crypto project focused on onboarding users through learning and earning rather than purchasing. They explore Yumin’s early experiences with technology in 2000s China, the evolving landscape for elite students, and the growing emphasis on innov…

1
Building a DePIN-powered Shazam for Media with Rumi | Niko Cunningham and Mateusz Poreda 39:47

1M ago39:47

39:47

Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor and Sal spoke with Mateusz Poreda and Niko Cunningham, co-founders of Rumi, a company reimagining media consumption through contextually aware AI agents that enhance viewer engagement. Niko shared how his upbringing in Detroit sparked his passion for technology, while Mateusz discu…

1
Unlocking the Power of Voice AI: Transform Your Business Communication 1:18:43

1M ago1:18:43

1:18:43

54 - Unlocking the Power of Voice AI: Transform Your Business Communication In this episode of the HighLevel Experience Podcast, host Vit Muller welcomes Michael Reimer, a leading expert in voice AI and the CEO of CRM Pros. Based in South Florida, Michael has spent over 18 months leveraging and reselling HighLevel, combining it with custom marketin…

1
HighLevel Masterclass / SaaS Masterclass w/ John Bermudez 1:28:06

1M ago1:28:06

1:28:06

By Timur Sabir

1
Killing Churn in HighLevel SaaS Businesses w/ Azhar Siddiqui 58:18

1M ago58:18

58:18

By Timur Sabir

1
Make More Money WITHOUT More Customers w/ Spencer Harman 1:04:51

1M ago1:04:51

1:04:51

By Timur Sabir

1
Sell SaaS Mastery Workshop w/ Andy Audate 1:26:52

1M ago1:26:52

1:26:52

By Timur Sabir

1
Level-up Your SaaS Company with GoCSM w/ Jenna Leadingham 51:02

1M ago51:02

51:02

By Timur Sabir

1
HighLevel Journey, Customer Success, and SaaS Strategies w/ Shawn Greenway 59:11

1M ago59:11

59:11

In this podcast, Tim and Shawn discuss their journey with the HighLevel platform and how it helped shape GoCSM, a powerful tool for customer success management. Tim shares insights from years of experience in the SaaS world, explaining how GoCSM was developed to support agencies in managing customer success, reducing churn, and improving client ret…

1
The World’s First Truly Private Messaging App with Session | Kee Jefferys + Chris McCabe 41:06

1M ago41:06

41:06

Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor speaks with Chris McCabe and Kee Jefferys, co-founders of Session, a decentralized messaging platform that prioritizes user privacy and security. They discuss how Session enables communication without requiring phone numbers, stores no user data, and uses client-side key generation…

1
S9E4 - From Community to Capital ft. Max Altschuler, General Partner at GTMfund 40:22

1M ago40:22

40:22

In this powerhouse episode, Max Altschuler - founder of Sales Hacker, former VP of Marketing at Outreach, and now General Partner at GTMfund - breaks down what it takes to build and scale B2B SaaS companies with speed and substance. Max shares his journey from being an early-stage operator to becoming a SaaS investor, unpacking the real mechanics b…

1
The Future of Customer Education in SaaS, with Todd Kirk and Casey Trujio 33:28

1M ago33:28

33:28

On this host-only episode of SaaS Therapy, Todd Kirk and Casey Trujillo discuss the challenges and opportunities within customer education in SaaS organizations, the disconnect between customer education teams and their impact on business outcomes, emphasizing the need for radical change in how customer education is approached. They understand the …

1
How to Reduce Churn for HighLevel SaaS Agencies Using GoCSM w/ Nipun Syal 1:08:03

2M ago1:08:03

1:08:03

In our very first episode, we sit down with Tim Sabir, founder of GoCSM, to talk about one of the biggest challenges facing SaaS agencies on HighLevel — churn. With 7+ years of experience helping local businesses grow through smart technology, Tim shares practical strategies for reducing churn, increasing product adoption, and building stronger cli…

1
DePIN Roundtable Ep.1 | Santiago Santos, Jason Badeaux, Mahesh Ramakrishnan, Connor Lovely 50:02

2M ago50:02

50:02

Follow Proof of Coverage Media: https://x.com/Proof_Coverage In the inaugural episode of the DePIN Roundtable, Connor Lovely is joined by Santiago R Santos, Mahesh Ramakrishnan, and Jason Badeaux to explore the evolving world of decentralized physical infrastructure networks. They reflect on Bitcoin’s foundational role, early model flaws, and growi…

1
How AI Chat Agents Can Elevate Your Agency 1:32:44

2M ago1:32:44

1:32:44

53 - How AI Chat Agents Can Elevate Your Agency In this engaging episode of the HighLevel Experience Podcast, host Vit Muller sits down with Bryce DeCora, CEO and co-founder of CloseBot. Bryce shares his inspiring journey from a Nebraska farm to working at Boeing, and eventually becoming a tech entrepreneur in the AI and CRM space. The conversation…

1
Unlocking customer insights in SaaS, with Lauren Oswald, UX and market researcher 45:27

2M ago45:27

45:27

Hosts Todd Kirk and Casey Trujillo are joined by UX and market researcher Lauren Oswald to explore the critical aspects of understanding customer needs in the SaaS industry. They discuss the importance of gathering context for data interpretation, overcoming internal biases, and the necessity of humility and trust in research. Lauren emphasizes the…

1
From Onboarding to Retention: Strategies to Scale Your Agency 1:31:59

2M ago1:31:59

1:31:59

52 - From Onboarding to Retention: Strategies to Scale Your Agency In this episode of the HighLevel Experience Podcast, host Vit Muller welcomes two dynamic leaders in the HighLevel community, Emily Bryant and Ryan O'Connor. Emily is the GM of Global Operations and Sales at Growthable, known for her expertise in automation and strategy. Ryan, the f…

1
Natix Partners with Grab l Alireza Ghods 16:12

2M ago16:12

16:12

Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor welcomes back Alireza Ghods, co-founder of Natix, to discuss a major milestone for the company. Alireza announces a game-changing partnership with Grab, Southeast Asia’s leading super app—a strategic alliance that positions Grab as a key data customer for Natix’s VX360 product whil…

1
Navigating the evolving landscape of CS with Madison Hall, Director of CS at RingCentral 49:09

2M ago49:09

49:09

Join Todd Kirk and Casey Trujillo today for a conversation with Madison Hall, Director of Customer Success at RingCentral. Madison shares her journey from an individual contributor to a leadership role, emphasizing the importance of customer success in driving revenue and retaining customers. Learn more about the evolving landscape of customer succ…

1
Scaling SaaS: Overcoming Challenges and Embracing Growth with Sarah Cordiner 1:33:38

2M ago1:33:38

1:33:38

51 - Scaling SaaS: Overcoming Challenges and Embracing Growth with Sarah Cordiner In this inspiring episode of the HighLevel Experience Podcast, host Vit Muller welcomes the dynamic Sarah Cordiner, a trailblazer in the HighLevel community and a pioneer in online education. Sarah shares her incredible journey from being the youngest university direc…

1
The two-hump problem in Customer Education with Dave Derington, host of CELab podcast 53:06

2M ago53:06

53:06

This is part 2 of a conversation between Todd Kirk and Dave Derington! Find part 1 on Dave's podcast CELab: https://customer.education/podcast/episode-155-todd-kirk-brainstorm-the-two-hump-problem/ In this episode, they focus on the 'two hump problem' that represents the gap between scaled and high-touch learning with customer education. They explo…

1
Enabling AI Models to Drive Robots with the BitRobot Network | Michael Cho 29:16

2M ago29:16

29:16

Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor and Sal spoke with Michael Cho about the future of robotics and AI, highlighting his projects FrodoBots and the new BitRobot network. Michael explained the challenges of testing embodied AI in the real world and introduced the idea of cross-embodiment—training models using data fro…

1
Marketing Channels vs Programs with Asia Orangio 50:14

2M ago50:14

50:14

Why should your marketing evolve into programs? In this episode, we talk to Asia Orangio, founder and CEO of DemandMaven. You'll learn about the five growth levers you can pull, why you might be doing OKRs wrong, how to know which marketing programs to double down on, and more. Visit our website for the detailed episode recap with key learnings. De…

1
Tracking User Adoption: The Key to HighLevel SaaS Success 1:12:01

2M ago1:12:01

1:12:01

50 - Tracking User Adoption: The Key to HighLevel SaaS Success In this milestone 50th episode of the HighLevel Experience Podcast, host Vit Muller sits down with Tim Sabir, the visionary founder of GoCSM. Tim is a trailblazer in the realm of customer success management, particularly within the SaaS industry. The conversation delves into the importa…

1
Understanding certifications in Customer Education with Debbie Smith, President of CEdMA 44:23

2M ago44:23

44:23

Hosts Todd Kirk and Casey Trujillo welcome Debbie Smith, president of CEdMA, to discuss the evolving landscape of customer education and the importance of certifications. Debbie shares insights on how customer education can drive business outcomes, the role of certifications in enhancing partner success, and the legal implications surrounding certi…

1
Enabling User-Owned Data to Create User-Owned AI with Vana | Anna Kazlauskas 32:54

2M ago32:54

32:54

Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor sits down with Anna Kazlauskas, co-founder of Vana, to explore the intersection of AI and user-owned data. They discuss the resurgence of the crypto scene in San Francisco, fueled by advancements in AI, and the impact of DeepSeek on model training efficiency and data privacy. Anna …

1
How SaaS Agencies and Subject Matter Experts Can Co-Create Success 1:16:58

3M ago1:16:58

1:16:58

49 - How SaaS Agencies and Subject Matter Experts Can Co-Create Success In this engaging episode of the HighLevel Experience Podcast, host Vit Muller welcomes Tom Adam, a strategic partner in the martial arts club management space and founder of Curious Growth. Tom shares his inspiring journey of transforming his martial arts club into a thriving c…

1
Scaling CS starts with tech touch, with Joe Di Grande, top CS industry voice 43:26

3M ago43:26

43:26

In this episode of SaaS Therapy, Todd Kirk and substitute co-host Debra Wilson chat with Joe Di Grande, a former VP of Customer Success turned CS consultant. They explore the concept of "tech touch" in customer success, emphasizing its importance in scaling businesses and enhancing customer experiences. Joe provides practical advice on when to adop…

1
Bringing the World’s Vehicles Onchain with DIMO | Rob Solomon 25:00

3M ago25:00

25:00

Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor chats with Rob Solomon, co-founder of DIMO, about the project’s steady evolution through the crypto market’s ups and downs. Rob explains how DIMO enables cars to access and share their data securely—unlocking use cases like EV owners monetizing charging data via carbon offsets. The…

1
How to Create Personalized GHL Training Videos at Scale Using AI Avatars 1:06:29

3M ago1:06:29

1:06:29

48 - How to Create Personalized GHL Training Videos at Scale Using AI Avatars In this engaging episode of the HighLevel Experience Podcast, host Vit Muller sits down with Orien Daly, the founder of GHL University. Orien is a trailblazer in the SaaS community, dedicated to empowering agencies and SaaS entrepreneurs to maximize their use of the HighL…

1
The CSM mindset shift from relationships to revenue with Noah Little, CSM coach 49:53

3M ago49:53

49:53

In this episode Todd Kirk and Casey Trujillo bring on Noah Little, an experienced Customer Success Manager coach, who shares his journey and insights into the evolving role of CSMs. Noah discusses the importance of focusing on revenue generation rather than just relationship management, introducing his Revenue Impact Framework. He emphasizes the ne…

1
How to Raise Crypto VC, Investing in DePIN, Network States, and the Electro Dollar with Anirudh Pai | Dragonfly 32:41

3M ago32:41

32:41

Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor speaks with Anirudh Pai, partner at Dragonfly Capital, about what it takes to build a successful crypto project and attract top investors. Anirudh highlights the importance of long-term demand strategies, demonstrating real customer engagement, and standing out in a competitive mar…

1
Announcing DePIN Summit 2025 with EV3, Threefold, and Share 24:46

3M ago24:46

24:46

Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor is joined by Sal Gala (EV3), Florian Fournier (Threefold), and Jose Aycart (Share) to announce the DePIN Summit 2025 in Africa and discuss its significance. They explore the region’s potential for technological disruption, the importance of local engagement and government collabora…

1
S9E3 - Cracking Early-Stage SaaS Growth ft. Jacob Bank, CEO of Relay.app 43:22

3M ago43:22

43:22

In this episode of the SaaS Sessions podcast, Jacob Bank, founder of Relay.app, shares his journey from academia to startup founder, discussing the challenges of building a product in the AI space. He emphasizes the importance of validating ideas, finding early customers, and experimenting with various marketing channels. Jacob also highlights the …

1
Mastering Lead Generation: AI Strategies for Agency Success with Walt Bayliss 1:32:26

3M ago1:32:26

1:32:26

47 - Mastering Lead Generation: AI Strategies for Agency Success with Walt Bayliss Join us for an inspiring episode of the HighLevel Experience Podcast, where host Vit Muller dives deep into the entrepreneurial journey of Walt Bayliss, a seasoned entrepreneur with over two decades of experience in building and exiting software companies. Walt is th…

1
Building the Infrastructure for Onchain Fixed Income Products with Treehouse Finance | Brandon Goh 59:28

3M ago59:28

59:28

Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor and co-host James Lovely, an expert in structured financial products, welcome Brandon Goh, CEO and Co-founder of Treehouse Finance, to explore the intersection of traditional finance (TradFi) and decentralized finance (DeFi). Goh shares his journey from Morgan Stanley to crypto, di…

1
Vinny Lingham: Sourcing the Solana Seed Round, Why Decentralized AI Will Win, Making America Healthy Again 26:57

4M ago26:57

26:57

Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor and Mahesh welcomed Vinny Lingham, a prominent figure in crypto and tech. Vinny discussed his latest ventures, including Animal, a film exploring the benefits of the carnivore diet, and shared his personal health transformation. He reflected on the challenges of the 2018-2019 crypt…

1
Why Your Online Community Is Quiet (And How to Fix It) 1:42:41

4M ago1:42:41

1:42:41

46 - Why Your Online Community Is Quiet (And How to Fix It) In this engaging episode of the HighLevel Experience Podcast, host Vit Muller welcomes Jade Olivia, a dynamic expert in community engagement and marketing automation. Jade shares her unique journey from professional dancing and coaching to becoming a leading figure in online community mana…

1
Building your LinkedIn personal brand with Amanda Nielsen, Partner Sales Manager @Box 46:17

4M ago46:17

46:17

This episode contains some explicit language. Join Todd, Casey and Amanda to discuss the importance of LinkedIn for personal branding and thought leadership. Amanda is the founder of Thot Leader Labs and shares her vulnerability professional journey. Join the conversation to explore the balance between personal and company branding, best practices …

1
What you need to know about channel partnerships 4:00

4M ago4:00

4:00

Join us for a quick summary about channel partnerships! Be sure to listen our previous episode on channel partnerships with Max! Resources ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Casey⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Todd⁠⁠⁠⁠⁠⁠⁠…

1
From Failures to Fortune: Diamond SaaS Preneur's Journey to Success 1:14:45

4M ago1:14:45

1:14:45

45 - From Failures to Fortune: Diamond SaaS Preneur's Journey to Success In this episode of the HighLevel Experience Podcast, host Vit Muller sits down with Jake Setterlun, a remarkable entrepreneur who has navigated the ups and downs of the business world from a young age. Jake shares his journey from failed ventures to achieving significant succe…

1
The power of channel partnerships with Max Alschlager, Sr Manager DX @CDW 45:02

4M ago45:02

45:02

In this episode of SaaS Therapy, hosts Todd Kirk and Casey Trujillo have a conversation with Max Alschlager, Senior Manager of Digital Experience at CDW. They explore the dynamics of channel partnerships in the SaaS industry. They discuss the benefits of leveraging established relationships for faster scaling, share success stories of SaaS vendors,…

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User Onboarding Podcasts

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