Am I qualified to be here? I have been working in fixed operations since 1987 starting as a technician and moving my way up to the fixed operation director of a 7 store group. I have over 50,000 hours of experience! This podcast will deliver value that can help you reach higher levels, faster in the fixed operations world. With featured experts from all types of businesses you will gain knowledge you can immediately use to accelerate your career. fixedopsmedia.substack.com
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“Leaving the industry better than I found it”-Dave Foy Each week, Dave sits with a panel of guests to discuss the topic of the week. From Coaching for Success to Sales vs. Service, Dave talks to the industry and professional leaders that can bring their insight and knowledge to the viewers. Our W.E. A.R.E Feature airs on the third Thursday of the month and spotlights Women in Fixed Ops and how they are changing the industry and leading the charge to a better customer experience. https://link ...
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Content for automotive owners and operators who want to accelerate top line revenue growth by modernizing their shop.
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Profitable Web Designer is the top podcast for women web designers who started their web design businesses for freedom and fulfillment—but somehow ended up overworked, underpaid, and wondering what went wrong. If you're tired of saying yes to underpaid web design projects, doubting your prices, or bending over backward to keep clients happy, you're not alone. Host Shannon Mattern shares the mindset shifts, business strategies, and behind-the-scenes stories you need to stop overdelivering, ra ...
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Car Biz Done Better CEO and automotive industry expert Sean Welsh needs 5 — or maybe 10 — minutes to share his perspective on modern automotive topics like dealership marketing, closing more leads, budget hassle, and how to see more success in the market.
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The Cloud Comms Summit returns to the Lansdowne Resort & Spa in Leesburg, VA, just outside Washington DC on September 11th-12th 2019! The Cloud Comms Summit offers you the unmissable opportunity to learn from the experts in the cloud communications space and engage in top notch networking with key industry players and market leaders, all in one place. This market leading event, run by Cavell Group in partnership with the Cloud Communications Alliance, is bringing the industry together in an ...
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Can Raise A Hood’s AI Tool Turn Car Owner Anxiety Into Business?
40:07
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40:07Today, we’re diving into how AI is changing the way shops connect with customers—before they even walk through the door. Joining us is Michael R. Peterson, founder and CEO of Raise a Hood, who brings a rare mix of Mustang-level engineering chops and Silicon Valley tech know-how to the conversation. Raise a Hood isn’t just another AI tool—it’s built…
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Creating More Capacity in your Web Design Business with Sarah Noked EP 149
53:26
53:26
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53:26Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/149 When you're ready, here are …
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Increase your income without niching down, rebranding or adding more services or skills. Get our 90-Day Revenue Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/148 When you're ready, here are …
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A Simple YouTube Workflow for Web Designers with Stephanie Kase EP 147
52:32
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52:32NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/14…
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What’s Changing (and What Isn’t) for Women in Web Design with WP Mavens EP 146
56:08
56:08
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56:08NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/14…
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7 Timeless Lessons for Growing a Web Design Business in 2025 with Rich Brooks of Flyte New Media EP 145
51:07
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51:07NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/14…
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Get 10x More Google Reviews Without Emails or Texts
28:26
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28:26Today, we’re diving into how a simple tap can turn everyday customer interactions into five-star reviews and real revenue for your shop. Joining us is Dylan Allen, founder and CEO of Cheers, a company redefining how service businesses collect reviews and recognize team performance with an NFC-powered tool that’s as easy to use as it is effective. C…
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NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/14…
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Future-Proof Your Shop with I-CAR’s Game-Changing Training Tools
39:45
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39:45Today, we're diving into how new training tech like VR and ADAS education can help your shop make more money, avoid liability, and stay ahead of the curve. Joining us are Chrisa Hickey and Mike Mertes from I-CAR, where Chrisa leads industry strategy and Mike drives innovation through cutting-edge training tools that are changing how techs learn in …
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Building a Brand with Jacob Cass of Just Creative EP 143
40:51
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40:51NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/14…
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Protect Your Shop: What NASTF Says About Scan Tool Safety
52:00
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52:00Today, we're diving into the rising threat of vehicle cybersecurity and why it’s becoming a make-or-break issue for modern auto repair shops. To help us unpack this, we’re joined by Donny Seyfer, Executive Officer at NASTF—the National Automotive Service Task Force—who brings decades of shop experience and a front-row seat to how security, scan too…
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Overcoming the Fear of Selling with Dave Foy EP 142
1:08:12
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1:08:12NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/14…
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Financial and Business Planning When You Don't Have Children with Childfree Wealth Specialist® Bri Conn EP 141
45:11
45:11
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45:11NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/14…
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Tekmetric Interviewed: What Makes A Great Shop Management System?
30:53
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30:53Today, we’re diving into how modern shop management systems are helping auto repair shops work faster, sell more, and stress less. Joining us is Sunil Patel, the Founder and CEO of Tekmetric—a shop owner turned tech leader who built one of the industry's most powerful tools after getting fed up with outdated software in his own bays. Tekmetric stan…
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NEW free training for women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/14…
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13 Money Myths Keeping Web Designers Under-Earning with Financial Coach Gina Knox EP 139
51:03
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51:03NEW free training women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/139 Wh…
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The Future of Fixed Ops w/ Dave Foy: What Shop Owners Need to Hear
34:57
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34:57Today, we’re diving into how smart technology—especially AI—is changing the game in fixed ops and helping shop owners win back their time. Joining us is Dave Foy, founder of Fixed Ops Mastermind, a seasoned industry veteran with over 40 years of dealership and service experience who’s now helping shops across the country simplify their operations a…
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Book Yourself Solid for Creatives with Joana Galvão EP 138
54:21
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54:21NEW free training women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/138 Wh…
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I wrote a news letter article a few weeks ago. I compared Tractors and AI and how their evolution are mirroring each other. It explored how the tractor did not put farmers out of jobs and how it will not put fixed ops people out of jobs!By Dave Foy
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AutoLeap Interviewed: One System to Streamline Your Auto Shop
41:23
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41:23Today, we're diving into how smart, all-in-one shop management software can help you save time, make more money, and ditch the multiple software headaches that can slow your shop down. Joining us is Amber Wright from AutoLeap, where she leads partnerships and enterprise growth—bringing a rare mix of big-league marketing know-how and real-world shop…
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Trust Over Traffic: The Role of SEO in 2025 with Meg Casebolt of Love at First Search EP 137
56:17
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56:17NEW free training women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/137 Wh…
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Unpacking the Future of Automotive Data with Debbie Reynolds, the Data Diva
42:04
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42:04Join Joe Toscano, Debbie Reynolds, and Alex Rapp as they delve into the intersection of automotive technology, data privacy, and the future of transportation. This episode uncovers vital insights into the rapid digital transformation within the automotive industry, exploring challenges like consumer trust, data security, and the evolving skill sets…
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The Real Reason Clients Say No (Hint: It’s Not Your Prices) with Stephanie Hayes of Fully Booked EP 136
55:56
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55:56NEW free training women web designers: Book higher-paying web design projects without overworking! Get our Profitable Web Design Business Roadmap Training and find out how to go from undercharging and hustling to booking projects you love (at higher prices than you thought possible). Get the full show notes at https://webdesigneracademy.com/136 Wh…
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This week on Fixed Ops Mastermind we are joined by Scott Brown, technician & owner of Connie & Dick’s Auto Service Center, as well as manager of Diagnostic Network! Tune in as he dives into making the most of the collaborative relationship between dealers and independent shops! Where to find Scott Brown: https://www.connieanddicks.com/ https://diag…
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The Future of Technology & Automotive Coaching with Maryann Croce
41:55
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41:55In this episode of the Leadfoot Automotive Podcast, Maryann Croce shares her wealth of experience in transforming single shop ownership through strategic technology integrations and strong leadership principles. Discover how business owners can leverage digital solutions to enhance operational efficiency, improve customer trust, and reclaim their t…
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👩💻 Get Shannon's free pricing strategy course for women web designers who want to make more money without working 24/7. Get the full show notes at https://webdesigneracademy.com/135 When you're ready, here are some ways we can help you with your web design business: 🎧 Subscribe to Profitable Web Designer Premium: Get behind-the-scenes, insider ac…
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This week on Fixed Ops Mastermind - WE ARE : AI author & Keynote speaker, Sharon Gai, is joining us! Tune in as she gives us a masterclass in ecommerce, and the future of incorporating AI to streamline your business! Where to find Sharon: https://www.sharongai.com/ https://www.linkedin.com/in/sharongai This episode is brought to you by: UVeye: Reyn…
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Automotive Training: Engage, Educate, and Adapt with Justin Allen
47:12
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47:12In this episode, join us with industry expert Justin Allen as we delve into the transformative landscape of automotive technology and education. Discover insights on the rising importance of Advanced Driver Assistance Systems (ADAS), the generational shift in technician skill sets, and how embracing modern technology can enhance shop culture and op…
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How to Sell with Integrity with Tom Jakobs of Selling with H.E.A.R.T. EP 134
46:34
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46:34👩💻 Get Shannon's free pricing strategy course for women web designers who want to make more money without working 24/7. Get the full show notes at https://webdesigneracademy.com/134 When you're ready, here are some ways we can help you with your web design business: 🎧 Subscribe to Profitable Web Designer Premium: Get behind-the-scenes, insider ac…
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This week on Fixed Ops Mastermind we are joined by Mike Wiant, Regional Sales Representative of Shelby American and Fox Factory Vehicles! Tune in as he dives into the importance of introducing young minds to the possibilities of a career in the trades! Where to find Mike Wiant: https://www.shelby.com/en-us/ https://vehicles.ridefox.com/ https://www…
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Data Privacy for Cars: Insights from CEO Andrea Amico
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38:14In this episode of the Leadfoot Automotive Podcast, we dive into the transformative realm of automotive data privacy with Andrea Amico, founder and CEO of Privacy for Cars. Discover how innovative tools not only safeguard sensitive customer data but also enhance dealership profitability, driving an ROI of 4 to 10 times the initial investment. As th…
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Timeless Strategies for Growing Your Web Design Business with Christy Price + Will Myers of Somewhat Useful EP 133
58:15
58:15
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58:15👩💻 Get Shannon's free pricing strategy course for women web designers who want to make more money without working 24/7. Get the full show notes at https://webdesigneracademy.com/133 When you're ready, here are some ways we can help you with your web design business: 🎧 Subscribe to Profitable Web Designer Premium: Get behind-the-scenes, insider ac…
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Join Joe Toscano and Alex Rapp as they dive into an insightful conversation with Jon Cabak, co-founder of Detect Auto, a pioneering platform empowering automotive repair shops through innovative technology. Discover how Jon's journey from creating a smart fan led to the development of tools that enhance efficiency, streamline operations, and increa…
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1
Business Intelligence with Alex Caradonna
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46:30This week on Fixed Ops Mastermind we are joined by Alex Caradonna, account executive at Targit! Tune in as he explores the possibilities of innovating Dealer Management Systems, Customer Relationship Management platforms, and much more with specialized industry solutions! This episode is brought to you by: Targit Reynolds & Reynolds UVeye . . . Fol…
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Making Your Own Rules in Parenthood and Business with Meryn Hayes of Dash Studio EP 132
42:10
42:10
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42:10👩💻 Get Shannon's free pricing strategy course for women web designers who want to make more money without working 24/7. Get the full show notes at https://webdesigneracademy.com/132 When you're ready, here are some ways we can help you with your web design business: 🎧 Subscribe to Profitable Web Designer Premium: Get behind-the-scenes, insider ac…
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This week on Fixed Ops Mastermind we are joined by Jeremiah Shaw, Founder & CEO of Grovity Leadership! Tune in as he delves into everything he has learned through professional development in the industry, and gives us a masterclass in how everyone can be better leaders for their team! This episode is brought to you by: Targit UVeye Reynolds & Reyno…
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Is Online Repair Scheduling Right For Your Shop?
36:20
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36:20Delve into the next wave of automotive repair with this podcast episode featuring Steven Fafel, co-founder of AutoOps. Join us as we explore how intelligent scheduling software revolutionizes the auto repair booking process, drawing parallels between industries and addressing the unique challenges automotive shops face. Discover essential insights …
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👩💻 Get Shannon's free pricing strategy course for women web designers who want to make more money without working 24/7. Get the full show notes at https://webdesigneracademy.com/131 When you're ready, here are some ways we can help you with your web design business: 🎧 Subscribe to Profitable Web Designer Premium: Get behind-the-scenes, insider ac…
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1
A Leader That Grows Leaders with Jami Alexander
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44:31This week on Fixed Ops Mastermind - WE ARE : Regional Manager at Meineke, Jami Alexander, is joining us! Tune in as she gives us a masterclass in leadership and industry training, learned through her success in transforming and scaling businesses! This episode is brought to you by: Reynolds & Reynolds Automotive Warranty Network Inc. UVeye . . . Fo…
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1
Chris Cotton's Insights: Thriving in the Digital Era of Auto Repair
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45:08Rev up your automotive knowledge with Chris Cotton! Learn how tech innovations like digital vehicle inspections are reshaping the industry and boosting profits in shops. Discover insights on AI, cloud systems, and new strategies to stay ahead. Check our our newsletter!By Joe Toscano & Alex Rapp
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👩💻 Get Shannon's free pricing strategy course for women web designers who want to make more money without working 24/7. Get the full show notes at https://webdesigneracademy.com/130 When you're ready, here are some ways we can help you with your web design business: 🎧 Subscribe to Profitable Web Designer Premium: Get behind-the-scenes, insider ac…
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This week on Fixed Ops Mastermind: Wayne Bridges of Toyota of Puyallup, and Brooklynne Morse of Scott Honda of West Chester, join us to discuss the benefits of mentorship programs within the industry and how to maximize their impact! Where to find Wayne Bridges: https://www.toyotaofpuyallup.com/ https://www.linkedin.com/in/wayne-bridges-auto Where …
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The Hidden Costs of Collision Repair: Why Shops Are Losing Money & How to Fix It
41:24
41:24
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41:24Welcome back to the Leadfoot Automotive Podcast, where we help shop owners and operators leverage technology to earn more and stress less. Today, we’re diving deep into one of the biggest challenges facing collision repair shops—paint and material costs—and how negotiating with insurance companies can feel like an uphill battle. Our guest is Yanni …
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Skilled Trades with Cindy Barlow & Andrew Brown
57:37
57:37
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57:37This week on Fixed Ops Mastermind: we are joined by Director of Industry Relations at WyoTech, Cindy Barlow - and Co-Found / CEO of Toolfetch, Andrew Brown! Join us as we discuss careers trajectory within the skilled trades, and how we can better attract and retain our new talent! This episode is brought to you by: Petra Automotive Products PartsEd…
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👩💻 Get Shannon's free pricing strategy course for women web designers who want to make more money without working 24/7. Get the full show notes at https://webdesigneracademy.com/129 When you're ready, here are some ways we can help you with your web design business: 🎧 Subscribe to Profitable Web Designer Premium: Get behind-the-scenes, insider ac…
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1
Consulting Success with Don Andres, Owner & President of Auto SCT Consulting & Training
53:36
53:36
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53:36This week on Fixed Ops Mastermind we are joined by Don Andres, Owner & President of Auto SCT Consulting & Training! Tune in as he shares his tips for success in consulting and leadership from a fulfilling career in automotive! Where to find Don Andres: https://www.autosctconsulting.com/ https://www.linkedin.com/in/don-andres-8876448 This episode is…
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Meet the Host: Joe Toscano, Former Googler Turned Family Business Man
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15:30In this episode of the Leadfoot Automotive Podcast, hosts Alex Rapp and Joe Toscano discuss Joe's background in technology and his transition to the automotive industry. Joe shares insights from his experience at Google, his advocacy work, and how he aims to help small and mid-sized automotive businesses adapt to technological changes. The conversa…
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Meet the Host: Alex Rapp, Gearhead Digitizing Automotive Businesses
20:27
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20:27In this episode of the Leadfoot Automotive Podcast, hosts Joe Toscano and Alex Rapp discuss the integration of technology in automotive shops, focusing on Alex's journey from a technology enthusiast to an operations manager at Gateway Auto. They explore the transformation of Gateway from a traditional paper-based operation to a digital powerhouse, …
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Creating Intentional Customer Journeys with Nadine Nethery EP 128
52:05
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52:05👩💻 Get Shannon's free pricing strategy course for women web designers who want to make more money without working 24/7. Get the full show notes at https://webdesigneracademy.com/128 When you're ready, here are some ways we can help you with your web design business: 🎧 Subscribe to Profitable Web Designer Premium: Get behind-the-scenes, insider ac…
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1
Leadfoot Podcast: The Ultimate Guide to Tech for Your Shop
17:09
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17:09In this episode of the Leadfoot Automotive Podcast, hosts Joe Toscano and Alex Rapp introduce their mission to help automotive shops leverage technology for improved efficiency and profitability. They discuss their backgrounds, the challenges faced by shop owners in finding reliable tech reviews, and the unique insights they bring from their own ex…
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