Best CRICO Podcasts (2025)

1
Audit Triggers You’re Not Watching: Scope, Complaints & High-Risk Products 9:41

6d ago9:41

9:41

In this insight-packed episode, Angela Connell-Richards uncovers the silent risks that could land your RTO in an ASQA audit—even if you’ve already met the 1 July deadline. From additions to scope, to complaints, to the delivery of high-risk qualifications, Angela shows how audit triggers have changed—and what RTOs must now do to stay audit-ready. K…

1
Marketing vs Misleading – Staying Compliant in How You Promote Training 8:32

13d ago8:32

8:32

In this essential episode, Angela Connell-Richards tackles one of the most overlooked audit risks for RTOs—non-compliant marketing. With the 2025 Standards now in full effect, your course flyers, website, and social media content are all under ASQA’s lens. Angela explores how a single misleading phrase can trigger an audit—and what you can do to st…

1
Policies with Purpose: How I’m Rewriting Compliance for the 2025 8:58

20d ago8:58

8:58

In this episode, Angela takes you behind the scenes of her massive compliance rewrite project. Discover why 2025 is the year to rethink—not just update—your policies and procedures. Angela shares the philosophy, strategy, and practical steps she’s using to ensure Vivacity’s documents empower RTOs to meet the new Standards with confidence. Key point…

1
Countdown to Compliance – Your Final 6-Week RTO Survival Guide 8:40

27d ago8:40

8:40

In this episode, Angela Connell-Richards breaks down the essential roadmap for RTOs facing the final stretch before the 1 July 2025 Standards go live. With just six weeks left, this survival guide helps you focus, prioritise, and take action without overwhelm. Angela shares her insider tips, drawn from decades of experience, to help you make the mo…

1
Leading Through Challenge: My Journey Navigating Business, Health, and Hope 6:02

1M ago6:02

6:02

In this deeply personal episode, Angela Connell-Richards, CEO of Vivacity and host of the RTO Superhero Podcast, opens up about her recent diagnoses of thyroid cancer and renal cancer — and how early detection, proactive care, and strong leadership systems have helped her navigate both business and health challenges with resilience and clarity. Ang…

1
Under Pressure: International Education, ASQA Scrutiny & the Future of CRICOS RTOs with Lauren Boon-Hollows 1:10:00

1M ago1:10:00

1:10:00

In this explosive episode of the RTO Superhero Podcast, Angela Connell-Richards is joined by compliance powerhouse Lauren Boon-Hollows to unpack the growing crisis in international education across Australia. From mounting government pressure and audit inconsistencies to the harsh realities facing CRICOS RTOs, Angela and Lauren aren’t pulling any p…

1
Assessment Alignment: Valid, Reliable & Audit-Ready 48:32

1M ago48:32

48:32

In this powerful episode, Angela Connell-Richards sits down with assessment expert Maciek Fibriek to unpack one of the most critical topics under the new 2025 Standards—assessment practices and audit readiness. Together, they dive deep into: ✅ What’s actually changed under Standard 1.3 ✅ Why fit-for-purpose assessment means contextualising for your…

1
Trainer Compliance Under the New Standards: What RTOs Must Do Now with Lauren Boon-Hollows 35:05

2M ago35:05

35:05

In this episode of the RTO Superhero Podcast, Angela Connell-Richards and Lauren Hollows explore the essential elements of structured and engaging training that meets compliance under Standards 1.1 & 1.2. They break down how to design well-paced training programs, avoid the pitfalls of condensed courses, and ensure students remain engaged throughou…

1
VET Workforce Management & Industry Experts – What RTOs Need to Know with Maciek Fibrich 19:54

2M ago19:54

19:54

In this episode of the RTO Superhero Podcast, host Angela Connell-Richards is joined once again by Maciek Fibrich, RTO coach and compliance expert, to unpack the major changes in Quality Area 3 – VET Workforce Management under the new 2025 Standards for RTOs. With a fresh focus on whole-of-organisation workforce management, these changes mean that …

1
The New Standards Have Landed: What RTOs Need to Know Now with Lauren Boon-Hollows 50:49

2M ago50:49

50:49

In this episode of the RTO Superhero Podcast, Angela Connell-Richards is joined by Lauren Hollows to discuss the critical role of clear and transparent student information under Standards 2.1 & 2.2. They break down what RTOs must communicate before enrolment, how to avoid misleading marketing, and why realistic course durations are essential for co…

1
Breaking Down the New RTO Standards – Risk Management & Compliance with Maciek Fibrich 30:57

2M ago30:57

30:57

🎙️ Episode 8: The Essentials of a Compliant Training System In this episode of the RTO Superhero Podcast, Angela Connell-Richards is joined by Maciek Fibrich to explore what it takes to build a compliant, high-quality training system under the revised Standards for RTOs (1.1 & 1.2). They break down the key compliance requirements, common pitfalls, …

1
The New RTO Standards 2025: What You Need to Know 22:30

3M ago22:30

22:30

🚨 The wait is over! The New Standards for RTOs 2025 are finalised and come into effect on 1 July 2025. If you’re an RTO owner, compliance manager, trainer, or assessor, this episode is a must-listen! In this episode of the RTO Superhero Podcast, host Angela Connell-Richards breaks down everything you need to know about the new compliance framework,…

1
Supporting Students with Disabilities – What RTOs Must Do with Lauren Boon-Hollows 30:01

3M ago30:01

30:01

In this episode of the RTO Superhero Podcast, Angela Connell-Richards and Lauren Hollows explore supporting students with disabilities under the revised Standards for RTOs. With a greater emphasis on reasonable adjustments, compliance, and trainer responsibilities, they break down what RTOs need to do to ensure inclusive, accessible training. 🎙️ Ke…

1
The Future of Vocational Education in Australia with Maciek Fibrich 41:50

3M ago41:50

41:50

Welcome back to the RTO Superhero Podcast! In this episode, host Angela Connell-Richards is joined once again by Maciek Fibrich, who is caravanning around Australia while working with RTOs. Together, they explore the future of vocational education in Australia and the impact of the new standards for RTOs. In this thought-provoking discussion, Angel…

1
Understanding VET Student Support – What’s Changing? with Lauren Boon-Hollows 36:45

3M ago36:45

36:45

Join Angela Connell-Richards and Lauren Hollows in this insightful episode of the RTO Superhero Podcast, where they break down the changes to VET Student Support Services under the Revised Standards for RTOs. With the introduction of Standards 2.3 and 2.4, student support has now been given its own Quality Area, significantly impacting how RTOs mus…

1
Choosing the Right RTO Consultant: Avoiding Pitfalls and Ensuring Compliance Success 19:58

3M ago19:58

19:58

Not all consultants are created equal—and choosing the wrong one can cost you everything. In this episode, Angela Connell-Richards reveals the hidden dangers of hiring cheap, inexperienced consultants—and why “you get what you pay for” is more true than ever in RTO land. You’ll hear real stories (including one facing a tribunal 😱), learn how to spo…

1
Breaking Down the New Standards – What RTOs Need to Know with Maciek Fibrich 37:43

3M ago37:43

37:43

In this episode of the RTO Superhero Podcast, host Angela Connell-Richards is joined for the first time by Maciek Fibrich, who will be a regular guest throughout the year as they unpack the Revised Standards for RTOs. Together, they break down what RTOs need to know right now about the compliance changes, including: 📜 What’s changing (and what’s no…

1
Adapting to New Training Standards: Compliance and Risk Management in RTOs with Lauren Boon-Hollows 50:10

4M ago50:10

50:10

In this power-packed first episode of 2025, host Angela Connell-Richards is joined by industry legend Lauren Hollows to unpack what the Revised Standards for RTOs really mean—and why waiting to prepare could cost you big. 💡 You’ll learn: What’s changing from 1 July 2025—and why it matters The risks of leaving compliance to the last minute How ASQA’…

1
RTO Standard Series: Part 3 - Navigating RTO Regulations and Industry Changes with Lauren Boon-Hollows and Katya Holker 31:12

1y ago31:12

31:12

Discover the future of vocational education as industry mavens Marie from Compliance Assist and Angela from Vivacity unravel the complexities of RTO regulatory changes. Our latest episode promises to guide you through the maze of new assessment standards and the shifting regulatory environment. We tackle the critical balance between the government'…

1
RTO Standard Series: Part 2 - Fostering Integrity and Cultural Safety in Education with Lauren Boon-Hollows and Katya Holker 12:03

1y ago12:03

12:03

In this episode of the enlightening 2024 RTO Roundtable Series, Lauren Hollows from Aniwaya Education Services continues the insightful dialogue on Clause 4 with Angela Connell-Richards of Vivacity and Katya Holker from Hawkeye Consultancy. This discussion hones in on the critical aspects of ensuring integrity, fairness, and transparency in the del…

1
RTO Standards Series: Part 1 - A Deep Dive into Clause 4 on Governance with Lauren Boon-Hollows and Katya Holker 12:33

1y ago12:33

12:33

Unlock the full potential of your RTO's leadership with our latest conversation where we join forces with Katja of Hawkeye Consultancy and Angela from Vivacity. Together, we dissect the fresh governance standards that could revolutionize how Registered Training Organizations (RTOs) operate. This enlightening discussion promises to equip you with th…

1
2024 RTO Roundtable Series: Part 3 - with Lauren Boon-Hollows and Maree Thorne - Standard 1.3 to 1.4 All about Assessment 27:03

1y ago27:03

27:03

Welcome to Part 3 of the 2024 RTO Roundtable Series, focusing on the journey from Standard 1.3 to 1.4, with a keen eye on all things assessment. Lauren Hollows of Aniwaya Education Services joins forces with Maree Thorne from Compliance Assist, bringing their expertise to the forefront of this pivotal discussion. If you're catching up, we recommend…

1
2024 RTO Roundtable Series: Part 2 - with Lauren Boon-Hollows and Maree Thorne - Standard 1.3 to 1.4 All about Assessment 19:23

1y ago19:23

19:23

In this compelling continuation of our RTO Superhero Podcast series, we further dissect the intricacies of the proposed changes to the Standards for RTOs, slated for enforcement on January 1, 2025. Lauren Hollows of Aniwaya Education Services, alongside Angela Connell-Richards from Vivacity Coaching and Consulting, and Maree Thorne from Compliance …

1
2024 RTO Roundtable Series: Part 1 - with Lauren Boon-Hollows and Maree Thorne - Standard 1.3 to 1.4 All about Assessment 19:37

1y ago19:37

19:37

In this riveting episode of the RTO Superhero Podcast, we delve deep into the upcoming shifts in the Standards for RTOs, set to come into effect on January 1, 2025. Joining forces with Lauren Hollows of Aniwaya Education Services, and seasoned consultants Maree Thorne from Compliance Assist and the effervescent Angela Connell-Richards from Vivacity…

1
Navigating the Audit Labyrinth: Overcoming Common Compliance Challenges 20:34

2y ago20:34

20:34

In this episode of "Navigating the Audit Labyrinth," compliance consultant Angela Connell-Richards shares valuable insights and strategies for overcoming common compliance challenges in vocational education and training (VET). Compliance is crucial for registered training organisations (RTOs) to ensure their effective functioning and sustainability…

1
Unleashing VET Superpowers: A Conversation with Lauren Boon-Hollows 30:43

2y ago30:43

30:43

In this riveting episode of the RTO Superhero Podcast, host Angela Connell-Richards sits on the other side of the interview table as she is interviewed by Lauren Hollows, a dynamic force in the education sector known for her commitment to quality and impactful learning. Together, they delve into the transformative journey of Vivacity and the exciti…

1
Navigating the Labyrinth: Dealing with the Complexity of VET Qualifications 28:27

2y ago28:27

28:27

Join us in this thought-provoking episode of the RTO Superhero podcast as we explore the fascinating world of micro-credentials and their impact on the vocational education and training (VET) landscape. We uncover the power of micro-credentials to revolutionise learning by providing targeted and flexible training opportunities. Discover how these s…

1
Micro-Credentials: Empowering Learners and Transforming VET 16:51

2y ago16:51

16:51

Join us in this thought-provoking episode of the 'RTO Superhero' podcast as we explore the fascinating world of micro-credentials and their impact on the vocational education and training (VET) landscape. In Part 1, we uncover the power of micro-credentials to revolutionize learning by providing targeted and flexible training opportunities. Discove…

1
Empowering Success: Enhancing Foundation Skills in Registered Training Organisations 21:14

2y ago21:14

21:14

In this enlightening episode of 'RTO Superhero,' host Angela Connell-Richards navigates the essential territory of Foundation Skills. This episode uncovers what Foundation Skills are and their indispensable role in workplace participation, community involvement, and adult education and training. Angela brings attention to the startling statistics t…

1
5 Steps to RTO Success: Overcoming Challenges and Building a Strong Future for VET 12:13

2y ago12:13

12:13

Get ready to put on your capes and join us for an electrifying new episode of the 'RTO Superhero Podcast'! We're thrilled to announce the release of our latest episode, packed with practical strategies and action steps to help you overcome challenges and build a strong future for VET. In this power-packed episode, titled "5 Steps to RTO Success: Ov…

1
Delivering Engaging Training in the VET Sector 11:25

2y ago11:25

11:25

Welcome to another enlightening episode of the 'RTO Superhero Podcast'! In this episode, titled "Delivering Engaging Training in the VET Sector," we delve into the art of captivating and impactful training delivery in the dynamic world of vocational education and training. Join our host, Angela Connell-Richards, as she uncovers the secrets to creat…

1
Embracing EdTech: Revolutionising the VET Sector 9:43

2y ago9:43

9:43

Tune in to the latest episode of the RTO Superhero Podcast, where host Angela Connell-Richards explores the integration of virtual reality, learning management systems, and online assessments into Vocational Education and Training (VET) programs. Learn about the unique challenges and benefits of incorporating EdTech into VET and discover the best s…

1
Digital Learning Revolution: Unleashing the Future of Vocational Education & Training 12:45

2y ago12:45

12:45

Dive into the future of digital learning in the Vocational Education and Training (VET) sector with Angela Connell on the RTO Superhero Podcast! In this captivating episode, we explore the upcoming trends and innovations that will shape the world of education and training in the next 5-10 years. Don't miss out on this fascinating journey into the f…

1
Forging Powerful Alliances: Unleashing the Power of Industry Partnerships for RTOs 8:24

2y ago8:24

8:24

In this action-packed episode of the RTO Superhero Podcast, "Forging Powerful Alliances: Unleashing the Power of Industry Partnerships for RTOs," we delve into the world of industry partnerships and their impact on the success of Registered Training Organisations. We'll cover: The importance of partnering with industry for RTOs and the benefits it …

1
Unleashing the Power of Your RTO Brand: Strategies for Building, Managing, and Maintaining Your Brand Identity 12:58

2y ago12:58

12:58

Welcome to another exciting episode of the RTO Superhero Podcast! In this episode, we'll be discussing the power of your RTO brand and how to unleash its full potential. Your brand is more than just a logo or a catchy tagline; it's the identity that sets you apart from your competitors and connects you with your customers. Building, managing, and m…

1
Compliance Heroes: How RTOs Can Save the Day with Training that Meets Regulatory Requirements 19:47

2y ago19:47

19:47

As an RTO owner or senior manager, you understand the importance of compliance in training and development. Compliance not only protects learners, employers, and the community from risks, but it also ensures that your training programs are of the highest quality. But how can you ensure compliance and maintain your status as a compliance hero? Join …

1
RTOs, Assemble! Unleashing the Superpowers of RTOs with Vivacity Coaching & Consulting 16:11

2y ago16:11

16:11

In this special episode, we are delighted to introduce you to Vivacity Coaching & Consulting, a boutique coaching and consulting firm based in Australia that specialises in helping Registered Training Organisations (RTOs) achieve their goals and reach their full potential. Founded by CEO Angela Connell-Richards, Vivacity provides a range of service…

1
How to Create Engaging Training: Tips for Trainers and Assessors to Supercharge Learning 8:20

2y ago8:20

8:20

As trainers and assessors, it's crucial to create an engaging learning experience that keeps your students motivated and eager to learn. In this episode of the RTO Superhero podcast, our host Angela Connell-Richards shares practical tips and strategies to help you create training that is both informative and fun. Angela discusses the importance of …

1
Profit First: How RTO Managers and CEOs Can Transform Their Finances and Build a More Profitable Business 6:38

2y ago6:38

6:38

In this episode of the RTO Superhero Podcast, we're talking about Profit First, a financial management system created by Mike Michalowicz that's designed to help RTO Managers and CEOs become more profitable and financially stable. We'll be discussing the five steps to implement Profit First within your RTO, including determining your target allocat…

1
Funding Your Success: Strategies for Accessing Government Funding for VET in Australia 7:21

2+ y ago7:21

7:21

In this episode of the RTO Superhero Podcast, we explore the advantages of government funding for vocational education and training (VET) in Australia. We discuss the financial, quality, accessibility, and employer benefits of government funding, and provide strategies for accessing funding opportunities. We also highlight some examples of governme…

1
AI-Powered Assessment Tools: The Game-Changer in Adult Education 12:47

2+ y ago12:47

12:47

Welcome to the RTO Superhero Podcast, where we explore the latest and most exciting trends and innovations in the Vocational Education and Training (VET) sector. In this episode, we will cover "AI-Powered Assessment Tools: The Game-Changer in Adult Education." Join us as we delve into the world of Artificial Intelligence (AI) and its impact on the …

1
A Comprehensive Breakdown of the Draft Standards for Registered Training Organisations 13:30

2+ y ago13:30

13:30

Welcome to the RTO Superhero Podcast, where we dive deep into the world of education and training. In this episode, we take a comprehensive look at the Draft Standards for Registered Training Organisations (RTOs) released in October 2022. These standards serve as a crucial framework for maintaining quality within the training and assessment industr…

1
Season 3 - RTO Superhero Podcast 1:32

2+ y ago1:32

1:32

Angela’s goal with this podcast is simple – to provide solutions to the problems that RTOs deal with on a day to day basis, from the complexities of compliance and RTO Business Success. Over the next 12 months there are going to be many changes that will effect your RTO operations, these changes are a result of the Skills Reform, which commenced in…

1
Unmasking the Superpowers of Virtual Assistance for RTOs 27:12

2+ y ago27:12

27:12

In this exhilarating episode, join us as we soar above and beyond the ordinary, unveiling the secrets behind RTO triumphs. But hold tight, because this isn't just another compliance chat—it's about mastering the finesse behind it! 🦸 Heroes' Genesis: Traverse the birthplaces of legendary training organisations and discover how compliance isn't just …

1
The Future of VET... 2023, a year of change 27:26

2+ y ago27:26

27:26

In this episode of the RTO Superhero Podcast, join host Angela Connell-Richards as she breaks down the Skills Reform and explores its implications for the Vocational Education and Training (VET) industry in 2023. Discover the key changes and reforms taking place, including industry engagement, qualifications reform, quality reforms, improving acces…

1
Stellar Trainer Matrix 20:04

4y ago20:04

20:04

Last month we delivered a series of Masterclasses on the Stellar Trainers Matrix, which was a outstanding success, which made it obvious that a podcast to follow up on the same subject would be a no-brainer. One of the top non-compliance at an ASQA Audit is often the Trainers Matrix and this is due to a lack of knowledge on what should be included …

1
ASQA - Working Together 15:58

4y ago15:58

15:58

There is a change with how we are regulated, and it is for the better! As the national VET Regulator, ASQA's role is to ensure quality vocational education and training so that students, employers, the community and governments can have confidence in the integrity of training products issued by you as an RTO. We are already experiencing a range of …

1
How to Launch an RTO 25:54

4y ago25:54

25:54

So, you've decided to launch an RTO. This is a big journey to go on when you decide you want to start an RTO, and for those that are already in the training industry, you know how difficult it can be to maintain your ongoing compliance. Starting an RTO is not like most businesses, there is so much more involved with gaining your registration with t…

1
ASQA and the VET Reform 19:22

4y ago19:22

19:22

Over the last 10 years we have experienced massive changes within the training industry. Since the inception of ASQA in 2011, we have experienced the highs and lows of regulation, including the pressure on RTOs with over regulation. The tides are changing, with ASQA taking a whole new approach to how we are regulated. This has been driven by the Jo…

1
Micro-credentialing - Meeting Industry Needs 18:27

4y ago18:27

18:27

The current buzz within the training industry is, “Micro-Credentialling?”, “What is it and how will it affect my RTO? Micro-credentialling is about industry needs and how the training sector will respond to meeting those needs. Spurred on by the Joyce Report, delivered to government in March 2019, which included an independent review of Australia’s…

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