The New Standards Have Landed: What RTOs Need to Know Now with Lauren Boon-Hollows

RTO Superhero 🎙️ Empowering RTOs to Thrive!

In this episode of the RTO Superhero Podcast, Angela Connell-Richards is joined by Lauren Hollows to discuss the critical role of clear and transparent student information under Standards 2.1 & 2.2. They break down what RTOs must communicate before enrolment, how to avoid misleading marketing, and why realistic course durations are essential for compliance and student success.

🎙️ Key discussion points include:
✅ What information must be provided before enrolment – Ensuring students make informed decisions.
✅ Avoiding misleading marketing claims – How to stay compliant while promoting your courses.
✅ Realistic course durations – Why accuracy matters in student expectations and compliance.
✅ Common compliance pitfalls – What to watch out for and how to avoid non-compliance.
✅ Best practices for student communication – Strategies to enhance transparency and trust.

Angela and Lauren provide practical insights, compliance guidance, and real-world examples to help RTOs refine their student information processes, ensuring both compliance and student satisfaction.

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Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

Connect with fellow RTO professionals in our free Facebook groups: the RTO Community and RTO Job Board. Visit rtosuperhero.au/groups to join today.

Ready to elevate your RTO? Join our Superhero Membership community and gain access to expert resources, training, and personalised support to help you thrive.

Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

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Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.
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✉️ Email us at [email protected]
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Chapters

1. Introduction to the New RTO Standards (00:00:00)

2. Assessment Review Requirements Explained (00:04:35)

3. Credential Policy and Industry Experience (00:11:27)

4. Fit and Proper Person Requirements (00:17:59)

5. Common RTO Mistakes and Consultant Issues (00:29:19)

6. How to Prepare for Compliance (00:42:46)

7. Key Takeaways and Final Advice (00:49:11)