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Curbside Chat

Automotive Industries Association of Canada

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Curbside Chat is a video podcast series that gives sector professionals a forum to talk about the issues important to the Canadian auto care industry with the people who make things happen.
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CollisionCast

FenderBender

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CollisionCast is the premier collision repair industry podcast, helping shop owners and operators improve their businesses with real-world solutions to common problems, delivered by leading industry experts and elite shop leaders.
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Welcome to The Mind-Wrench Podcast, your go-to resource for personal and professional development in the automotive repair industry. Discover effective strategies to elevate your life to the next level, applicable not just for auto professionals, but for anyone seeking personal growth. Join our knowledgeable host, industry veteran Rick Selover, as he imparts practical insights on mindset, self-improvement, and leadership, enabling you to run a thriving shop and lead a more fulfilling life. T ...
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How can automotive and diesel shops run a better business and be more profitable? How can we make the aftermarket and dealerships more attractive to younger generations? Each week, Jay Goninen, Co-Founder & President of WrenchWay, will sit down with shop owners, technicians, instructors, and professionals in the automotive and diesel industries to have them share their stories and insights. We’ll dive deep into what’s going on in shops and dealerships and what we can do to help drive the ind ...
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Body Bangin'

Micki Woods

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On Body Bangin' we will be talking about all things "body"...auto body that is! I'm Micki Woods, a marketing and business growth specialist for the collision industry. As a former shop owner I understand that there is so much information out there that sometimes it seems like we are trying to drink out of a fire hose, yet we are so thirsty for quality information. On the Body Bangin' podcast we will have a fun time while talking about small and large topics with a variety of guests from arou ...
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The Autobody Source Podcast

The Autobody Source

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The Autobody Source is your direct link to products, skills & training for a rewarding career in Automotive Collision Repair. We're all about mentorship so we've partnered with 40+ manufacturers and organizations across the industry to connect our growing audience with: The latest autobody products & services, Product know-how, best practices, trends & industry insights, Collision repair FAQs & solutions, and Industry events, activities & training. For over three decades, The Autobody Source ...
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Out of Body Experiences

Podcast by Thomas Greco Publishing Inc.

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The Out of Body Experiences podcast is co-hosted by Thomas Greco, President of Greco Publishing, Eddie Day, owner of Collision Restoration and Alicia Figurelli, Vice President of Greco Publishing. The Out of Body Experiences podcast will bring you an entertaining and informative look at the collision repair industry with entertaining being the key word. Our goal is to talk about the issues affecting collision repairers but in a less than traditional way. We want you to learn a little bit and ...
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Welcome to Danilchuk Auto Body, where automotive craftsmanship meets precision collision repair and customization. We take pride in being your go-to destination for top-notch auto body services in Boston. At Danilchuk Auto Body, we’re not just fixing cars; we’re transforming them into pristine works of art.
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Your Business Your Life

Matt Di Francesco

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Welcome to Your Business, Your Life with Matt DiFrancesco, your personal financial quarterback. Business owners needs are a bit different; aligning your business and family are critical to your success – We help with your unique challenges so you reach your financial goals. Your business – your life, it’s our priority at Di Francesco Virtual Family Office. Let’s get started
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show series
 
May is Mental Health Awareness Month, formed in 1949 by what is now known as Mental Health America. This year, its campaign theme is "Turn Awareness into Action," which celebrates "the progress we've made in recognizing the importance of mental health — and challenging us to turn understanding into meaningful steps toward change." In this month's F…
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Send us a text Episode Notes: Are you letting that thick cloud of uncertainty holding you back from making bold moves in your business? You're not alone. In this week’s episode, we tackle the hesitation many entrepreneurs & business owners are experiencing when it comes to starting new ventures, expanding locations, or investing in necessary equipm…
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Gain valuable insights into the latest auto care industry trends and their impact on businesses in this episode of Curbside Chat. Hosted by Lorraine Sommerfeld, the discussion features industry leaders Bill Hanvey, CEO of Auto Care Association; Trevor Tennant, President of Piston Ring Service; and independent consultant Mathew Growden. Explore key …
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Gary Uyematsu, National Technician Training Manager at BMW North America, joins us to discuss the continuous learning it takes to succeed as a technician and how BMW approaches technician training. He also highlights some industry disconnects, like career counselors not fully understanding technician careers, along with the unique challenges of tea…
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Today, we’re diving into how modern shop management systems are helping auto repair shops work faster, sell more, and stress less. Joining us is Sunil Patel, the Founder and CEO of Tekmetric—a shop owner turned tech leader who built one of the industry's most powerful tools after getting fed up with outdated software in his own bays. Tekmetric stan…
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DIY exit planning is a path many independent collision shop owners take—especially when they’re looking to sell to key employees or keep the transition “in-house.” But without the right structure and support, these plans often stall out or fall apart entirely, leaving owners frustrated and without the outcome they hoped for. In this episode, Matt D…
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Darin Damron, SE Regional Vice President at Jasper Engines & Transmissions, is back to share what he’s seeing from the highest-performing shops. He highlights the common traits these shops share—like their commitment to continuous learning, focus on hiring and keeping the right people, and putting people first. Darin also covers valuable training r…
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Send us a text Show Notes: Does the way your CSRs answer the phone, communicate with & onboard your customers seem to be inconsistent? Are the visual cues in your production areas as clear & concise as what you would find in a hospital ER or industrial plant? Are your Google or CSI reviews suffering due to delayed deliveries, poor communications or…
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Jennifer Holland, Assistant Vice President of Marketing at ASE, walks us through the incredible growth ASE has experienced over the years as a staple in the automotive industry. She highlights how ASE has reimagined its marketing efforts, gives an inside look at the organization today, and shares the impact their annual Instructor Training Conferen…
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Join this episode of the CollisionCast, in which Mike Brockway, owner of Dabler Auto Body & Collision Repair in Salem, Oregon, talks with Editor-in-Chief Jay Sicht about some of the challenges facing the collision repair industry today, including pushback from insurers on certain line items, and how he plans to meet the challenges in the coming mon…
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Today, we’re diving into how smart technology—especially AI—is changing the game in fixed ops and helping shop owners win back their time. Joining us is Dave Foy, founder of Fixed Ops Mastermind, a seasoned industry veteran with over 40 years of dealership and service experience who’s now helping shops across the country simplify their operations a…
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Business owners planning their next chapter often face a tough decision: how to exit without compromising their legacy or selling to private equity. As baby boomers age out of ownership, many are turning to Employee Stock Ownership Plans (ESOPs) for their unique blend of liquidity, tax benefits, and cultural continuity. Yet, understanding the mecha…
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Victoria Thomas, CFO & Owner of Kellymoss Inc., talks about how dreaming bigger has helped drive their business success. She shares her morning routine, why leaders can’t outwork their to-do lists, and how she’s learned to delegate parts of the business to focus on bigger goals. Check out the full video version of the podcast on YouTube! About Our …
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Send us a text Episode Notes: 😬 If you missed the mid-90s collision repair landscape, most body shop owners fiercely guarded their "secret sauce," proudly declaring "I don't need anybody's help" while paint companies hosted product-focused events that many viewed as time away from fixing cars rather than investments in growth. Fortunately, those da…
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Today, we're diving into how smart, all-in-one shop management software can help you save time, make more money, and ditch the multiple software headaches that can slow your shop down. Joining us is Amber Wright from AutoLeap, where she leads partnerships and enterprise growth—bringing a rare mix of big-league marketing know-how and real-world shop…
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Planning for life after shop ownership is something many independent collision shop owners overlook—until they’re already in the process of selling. But without a clear vision, the transition can be overwhelming and leave former owners wondering, “What’s next?” In this episode, Matt DiFrancesco shares insights from the Northeast Conference, where h…
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Kurt Fenzel, EV & ADAS Instructor at I-CAR, shares how he's staying ahead of the rapidly evolving automotive technology by providing the right education to technicians. He reflects on his time as a high school automotive teacher, offers tips on managing the challenges of ADAS and other advanced technologies, and discusses the space and equipment ne…
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Beginning in May, 3M is rolling out its new Front Office Collision Repair Training course. Intended for repair planners/estimators, adjusters, collision repair shop managers and owners, the focus of the three-day course is on foundational processes in the body repair and paint shop areas. FenderBender Editor-in-Chief Jay Sicht talks with the two wh…
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Join Joe Toscano, Debbie Reynolds, and Alex Rapp as they delve into the intersection of automotive technology, data privacy, and the future of transportation. This episode uncovers vital insights into the rapid digital transformation within the automotive industry, exploring challenges like consumer trust, data security, and the evolving skill sets…
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Bill Demaree, Corporate Director of Fixed Operations at Tom Wood Automotive Group, shares how intentional habits have helped grow their stores. He discusses the importance of hiring and firing based on company values to shape the culture, embracing technology to improve staff efficiency, and how stepping into different roles at stores has helped hi…
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In this episode of the Leadfoot Automotive Podcast, Maryann Croce shares her wealth of experience in transforming single shop ownership through strategic technology integrations and strong leadership principles. Discover how business owners can leverage digital solutions to enhance operational efficiency, improve customer trust, and reclaim their t…
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Send us a text Episode Notes: The never-ending rollercoaster of collision repair business has taken another dip, and shops across the country are feeling the pinch. After years of unprecedented backlogs following COVID, the industry is experiencing a significant slowdown that's becoming the talk of every industry gathering. But rather than panickin…
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Joe Burda, I-CAR Instructor, surveyed over 100 auto collision technicians to understand what motivates them to join the industry. In this episode, he shares insights from the survey, explores common trends among respondents, and discusses how the industry can attract the right talent to address the ongoing workforce shortage. Download Auto Collisio…
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In this CollisionCast episode, sponsored by AMAROK, Editor-in-Chief Jay Sicht sits down with AMAROK Enterprise Development Manager Jackson Skey to talk about how improving your collision repair shop's security can be a turnkey solution that can give your customers peace of mind their vehicle is being cared for. It can even save time and reduce vehi…
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In this episode, join us with industry expert Justin Allen as we delve into the transformative landscape of automotive technology and education. Discover insights on the rising importance of Advanced Driver Assistance Systems (ADAS), the generational shift in technician skill sets, and how embracing modern technology can enhance shop culture and op…
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Attracting and retaining talent is a persistent challenge in the collision repair industry, and industry engagement plays a critical role in overcoming this issue. The struggle to find skilled technicians and support technical education programs leaves many shop owners feeling overwhelmed and unsure of how to bridge the workforce gap. Without a ste…
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Mollie Hughes, Service Operations Program Lead at Audi, discusses the Audi Twin Cup competition, which highlights the industry's top technicians, service advisors, and brand specialists. Mollie shares insights into the competition's structure and memorable moments from past events. Check out the full video version of the podcast on YouTube! About O…
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In this episode of the Leadfoot Automotive Podcast, we dive into the transformative realm of automotive data privacy with Andrea Amico, founder and CEO of Privacy for Cars. Discover how innovative tools not only safeguard sensitive customer data but also enhance dealership profitability, driving an ROI of 4 to 10 times the initial investment. As th…
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Send us a text Episode Notes: The Season of Transformation: Conference & Tradeshow Season Trade show and conference season is officially upon us in the collision repair industry, and it's the perfect time to make a commitment that could transform your business. 🚗💥 After spending decades with my head down working, I finally started attending industr…
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Josh Arnold, Team Lead at Subaru of Austin, joins us again for his fifth appearance on Beyond the Wrench. Nearly a year has passed since Josh moved to a new shop out of state, and during that time, he’s made several key changes in both his personal and professional life. In this episode, he shares his experience moving tools, starting fresh, and ad…
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Women are not well represented in collision repair, and there’s one organization that aims to support women in this male-dominated field. Liz Stein, vice president of strategic initiatives at Certified Collision Group and current WIN chair, and Cheryl Boswell, CFO and partner for DCR Systems and a past WIN chair, discuss the importance of WIN and i…
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Join Joe Toscano and Alex Rapp as they dive into an insightful conversation with Jon Cabak, co-founder of Detect Auto, a pioneering platform empowering automotive repair shops through innovative technology. Discover how Jon's journey from creating a smart fan led to the development of tools that enhance efficiency, streamline operations, and increa…
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Brad McKinney, Director of Talent Acquisition at Cavender Auto Family, shares a crash course on recruiting technicians in today’s market. With the technician shortage and technicians having the upper hand, your shop needs to stand out. Brad offers tips on effective communication during the hiring process, avoiding overselling candidates, and prepar…
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Delve into the next wave of automotive repair with this podcast episode featuring Steven Fafel, co-founder of AutoOps. Join us as we explore how intelligent scheduling software revolutionizes the auto repair booking process, drawing parallels between industries and addressing the unique challenges automotive shops face. Discover essential insights …
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Send us a text Show Notes: Is your collision shop financially prepared for the future? Feeling lost in the complexities of shop ownership? In this week's MindWrench Podcast we uncover essential financial strategies for collision shop owners as we tackle the intricacies of business transitions. In this episode, the industry’s only Certified Exit Pla…
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Chris Craig, Fixed Operations Content Owner at RockED, shares insights from his new white paper and upcoming book on technician training and leadership. He discusses the difference between an appointed leader and a true leader, understanding younger generations, and how to balance multiple personalities in the shop. Chris also highlights the import…
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Following OEM procedures closely is needed not only to ensure proper calibrations of advanced driver assistance systems (ADAS,) but can also help seed up works in process (WIP.) Hear how the co-founders of Lightning Auto Service advocate for proper procedures and some steps they've taken to reduce friction with insurers. Check out some of the resou…
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Managing costs and staying profitable is a constant challenge for independent collision shop owners, and education plays a crucial role in overcoming these hurdles. In this episode, John Shoemaker shares his passion for helping shop owners educate themselves and their customers about the value of their services—ensuring they are properly compensate…
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Naomi Kraemer, a first-generation technician, shares her journey from overcoming insecurities as a young tech to becoming a Main Line Technician at Subaru of Olathe. She reflects on the challenges of landing her first shop job, the invaluable experience gained while shadowing master technicians, learning about when to ask questions, and the initial…
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Welcome back to the Leadfoot Automotive Podcast, where we help shop owners and operators leverage technology to earn more and stress less. Today, we’re diving deep into one of the biggest challenges facing collision repair shops—paint and material costs—and how negotiating with insurance companies can feel like an uphill battle. Our guest is Yanni …
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Send us a text Episode Notes: Ever notice what the primary "inputs" you allow into your mind on a daily basis (news, social media, conversations)?... How do these inputs make you feel, and how do they influence your thoughts and actions? This week’s episode of the Mind Wrench Podcast emphasizes the crucial role of mental inputs in shaping our minds…
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Joe Toscano, keynote speaker, author, and technology expert of “The Social Dilemma” Netflix documentary, discusses his journey of returning to his automotive roots to become COO of Gateway Auto. He touches on tips for choosing the right shop software, protecting customer data, and creating strong passwords for better online security. Check out the …
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Caliber Collision doesn’t just combat the tech shortage with their Technician Apprenticeship Program (TAP); they’re also changing the lives of active-duty service members by giving them a smooth transition not only to the collision repair industry but also to civilian life. Andrew Vaccaro, director of apprenticeships at Caliber Collision, discusses…
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In this episode of the Leadfoot Automotive Podcast, hosts Alex Rapp and Joe Toscano discuss Joe's background in technology and his transition to the automotive industry. Joe shares insights from his experience at Google, his advocacy work, and how he aims to help small and mid-sized automotive businesses adapt to technological changes. The conversa…
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In this episode of the Leadfoot Automotive Podcast, hosts Joe Toscano and Alex Rapp discuss the integration of technology in automotive shops, focusing on Alex's journey from a technology enthusiast to an operations manager at Gateway Auto. They explore the transformation of Gateway from a traditional paper-based operation to a digital powerhouse, …
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The highly anticipated final part of our live Beyond the Wrench episode with Walser Automotive Group is here! In this episode, we dive deeper into what makes Walser’s culture stand out. Our guests discuss how they hire for cultural fit, emphasize the importance of first impressions with recruits, and leverage school visits and community relationshi…
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In this episode of the Leadfoot Automotive Podcast, hosts Joe Toscano and Alex Rapp introduce their mission to help automotive shops leverage technology for improved efficiency and profitability. They discuss their backgrounds, the challenges faced by shop owners in finding reliable tech reviews, and the unique insights they bring from their own ex…
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Send us a text Episode Notes: This week's MindWrench Podcast episode tackles the critical technician shortage in the automotive industry, suggesting that the solution lies not just in desperate recruitment, but in proactively supporting educational programs. Special guest Jay Goninen, president and co-founder of WrenchWay, and host of the Beyond th…
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For the first time, we took the Beyond the Wrench Podcast live on social media with our friends at Walser Automotive Group. In this episode, we explore how Walser has earned its reputation as one of the nation’s top dealership employers. We dive into their “People Strategy,” how they engage technicians in community recruitment, and how they create …
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