We help you use conflict competencies you already have, so you can do conflict better. Dr. Deborah Sword is a specialist in conflict analysis and management. Tyson Bankert is a community facilitator and artist. Together we have decades of experience and training in helping people expand their conflict competencies. Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel goo ...
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Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate ...
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LEAD YOUR HOMESCHOOL CO-OP | Community Building, Servant Leadership, Conflict Resolution, Policies and Procedures
Pam Kafer | Molly Kitsmiller | Hannah Larson | Homeschool Leaders in Mentorship and Coaching
Welcome to Lead Your Homeschool Co-op! Do you desire a Christian community with families that fit? Do you find yourself up late at night googling “conflict resolution” and “how to build a community”? Do you dream of a sustainable homeschool group only to feel discouraged when policies fail, logistics get in the way or a conflict comes up again? Hello! We are the Homeschool Community Builders.Together, we have more than 30 years of experience in leading successful homeschool groups. But at on ...
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Resolve your conflicts constructively. Here’s Conflict Resolution Network’s 12 skill approach. It has been tested and refined over many years to support you having better relationships and better outcomes at home, at work and in the community. Our presenter is Helena Cornelius, a professional psychologist with a wealth of conflict resolving experience. It's based on the book, 'Everyone Can Win'. The writing team for this audio series is Helena Cornelius, Christine James, Shoshana Faire and E ...
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The Mediate.com Podcast covers everything in the world of mediation: conflict resolution, best practices, ethics, technology, and business development. Episodes include interviews with experienced practitioners, discussions of practice dilemmas, and explorations of the future of the mediation field. Join us if you’re interested in mediation, just getting started as a mediator, or if you have decades of practice under your belt -- we’d love to have you as part of our community.
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UndoRedo - Alisa Mortensen
Coach Alisa Mortensen- Undo damage, Redo authentic connection for guaranteed improved behavior and performance. IT ONLY TAKES YOU!
New approach to getting people to listen to and respect you! Get to know your own limitations and triggers, so you can be an empowering leader at work and at home. I make it fun and easy to gain skills in bringing people together to work as a team, no matter their differences. Believe in them so much you'll pull out their talents and better behavior. It's a great skill to turn conflicts and issues into opportunities to grow closer and accomplish greater things together. UndoRedo by Alisa Mor ...
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This is a podcast covering training topics and experiences related to new convenience store sales associates that others in your store don't have time to cover. So, dive right in and learn about your job and how things work in the industry.
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These podcasts are part of the parallel project learning system. As an accredited training provider, they are based on the APM Body of Knowledge and can be used standalone or in conjunction with the Parallel study guides, on-line e-learning and workshops. Visit our website, www.parallelprojecttraining.com, for full details. We're with you all the way
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The Training Impact Podcast focuses on Partner Training Programs and how to maximize their impact on organizations. I’m Jeff Walter, host of the Training Impact Podcast, and Founder and CEO of LatitudeLearning. I’ve been a member of the Learning and Development industry for over twenty years. During that time, we’ve accomplished much as an industry yet we’ve ignored two important dimensions of our industry: Partners and Programs. Partner Training (i.e. training resellers, franchises, authori ...
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The Conflict Report is the best place to learn how to manage conflict in your professional and personal life. The show is hosted by Bill Singleton who is a partner with Vistelar, a global consulting and training institute focused on preventing conflict and managing its negative consequences at the point of impact. Bill has a masters degree in dispute resolution and, during his tenure as an officer with the Milwaukee Police Department, was honored as a “White House Champion of Change for Buil ...
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Corporate Consulting with Dr. Natalie Jones, PsyD is a consulting firm that specializes in providing professional consulting services designed to reduce workplace incivility, educational and training services that address abusive culture and dynamics, conflict resolution, managing healthy boundaries, and addressing issues with recruitment and retention. Services are provided to institutions and organizations including, but not limited to law firms, correctional institutions, law enforcement, ...
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The Manager’s Handbook Podcast is hosted by Matt Sornson (CMO) and Alex MacCaw (CEO) of Clearbit. We believe great management makes the world a better place. At Clearbit, we’re writing a handbook to train our managers, and we’re sharing it online. Each episode of this podcast accompanies a chapter of the book, and we get on the mic to discuss it in-depth, covering topics from hiring to conflict resolution and developing consciousness as a leader.
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"Engineering Peace with Thom Bond” is a real-life look at how peace is becoming a reality on our planet. It's also a personal resource to help empower us to create the change we want to see in the world. Listen to practical tips and wisdom from Thom's workshops and training sessions to help make peace a reality in your own life. Episode by episode, witness and be part of the story of peace on our planet.
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Welcome to Leadership Rising - the podcast from Accelerate Leadership Group. The voices of Leadership Rising: Jim Urban, a passionate and highly skilled communicator and leader. Jim is also a licensed therapist, group private-practice owner, and specialist in working with couples and business leaders. He has a high level of training in individual and organizational psychology, relationships, and conflict-resolution. Rebecca Schleifer, - her mission in life is simple... to teach people how to ...
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For over 30 years, the Veterinary Hospital Managers Assn has worked to offer support and education for those who manage veterinary practices. The VHMA M2M podcast series is designed to tackle timely situations that are universal in practice. Listen for this month’s advice from experts in the trenches.
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Imagine if you had a backstage pass to go behind the scenes and learn the secrets that worked for veteran coaches who’ve been right where you are today. That’s exactly why we created Coach Factory, a podcast for coaches at every level who are seeking to elevate their practice. Guests pull back the curtain on their coaching journeys to reveal how they approach coaching, how they run their business and work with clients, why they do things the way they do, and what’s worked. We also flip the s ...
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My name is Ramon. I am sharing my life experiences in the hope that they will help others improve their lives. Personal development is the foundation to build our professional career, whatever it may be. Without personal development, our professional careers are bound to encounter challenges that conflict with our individual lives, and we’ll be ill-prepared to deal with them if we do not have a solid personal life foundation. I love the experience of learning new things. I also like to share ...
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8. Soft Skills Real Impact: The Vertus Approach to Conflict Resolution
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1:31:02In this powerful and thought-provoking episode of the Training Impact Podcast, host Jeff Walter sits down with Rubens Tilkian—trial lawyer, master coach, mediator, and founder of Vertus Conflict Solutions. With over 70,000 resolved agreements and more than 550 professionals trained, Rubens brings deep experience and personal insight into one of the…
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73 Why describe your conflict in story or simile?
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10:49We remember stories better than we remember lectures. Stories entertain, comfort, explain, build bonds, persuade, and teach, among other connections. How you tell the story of your conflict reveals your point of view. We discuss how differing points of view are integrated to make a more complete story of the conflict. We suggest you find a role mod…
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Episode 101: Teens on a Mission: Puerto Rico Live Debrief
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37:48On this live Q&A, Amy Holland joined me to debrief our HS mission trip to Puerto Rico. Stay tuned to hear all about it! High school trips can be an amazing time to grow closer to one another and closer to God. I’ve seen some real spiritual transformation and relationship transformation on these trips. It’s a special time to be one on one with the h…
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Conflict and Grief: Mistakes to Avoid and Tools To Manage Waves of Emotions
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29:55In this episode of the Conflict Skills Podcast, Simon Goode explores the relationship between grief and conflict, offering practical tools for supporting those experiencing loss and navigating challenging conversations. He discusses common mistakes people make when addressing grief, ways to de-escalate emotional situations, and strategies for maint…
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A good question increases your chance to get good answers. How you think about a good question and its answer is different in the heat of conflict than how you think about questions and answers in calm conversation. What are those differences and how can you navigate from calm convo to questions that don't provoke more conflict? Here are some examp…
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Having a mediator's mindset is a valuable skill in any job, not only in the job officially known as mediation. Conflict management is hard and a soft skills to add to your resume. We discuss the ways you can grow your conflict competence with your approaches to relationships, to conflict, and to life. Send us a text. We love hearing from you. Dr. D…
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Learning about the Safe & Together Model, with David Mandel (Ep. 50)
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20:43In this episode, Colin Rule interviews David Mandel, MA, LPC, the creator of the Safe & Together Model, a transformational approach to changing how systems and practitioners respond to domestic abuse when children are involved. With more than 35 years of experience in the domestic violence and child welfare fields, he has identified how a perpetrat…
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Episode 100: 100 Lessons We have Learned as Leaders
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53:05Hey friends! Can you believe it? This is our 100th episode! We have something a little different for you today to mark this milestone. Stay tuned to hear 100 lessons we’ve learned leading our homeschool co-ops! 2 Cor 9:8 And God is able to bless you abundantly, so that in all things at all times, having all that you need, you will abound in every g…
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You already have conflict competencies like good listening. But do you use your best listening skill in the heat of conflict? Here are three suggestions to help you bridge the gap between knowing how to listen, and remembering to use your listening skills. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with dec…
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7. IFA World Franchise Show: Turn Your Franchise Training into a Strategic Asset
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37:03In this powerful episode of the Training Impact Podcast, we spotlight Jeff Walter, Founder and CEO of LatitudeLearning, and his thought-provoking session at the 2025 IFA World Franchise Show. With over 20 years in Learning and Development, Walter brings clarity and urgency to a message franchisors need to hear: franchise training isn’t just a neces…
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Perhaps you've taken the course on how to have have difficult conversations. You know how to do it. But now, in real life, do you trust yourself to actually have those difficult conversations? We discuss self-trust building, the role of power imbalances that make it hard to communicate, and the risk of communicating your needs when the stakes are h…
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6. The Core Difference: Partner vs. Employee Training Explained
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25:11In this unique episode of the Training Impact Podcast, Jeff Walter takes listeners on a reflective hike through the woods of Northern Michigan to answer a deceptively simple question: What makes partner training different from employee training? What begins as a casual query from a colleague unfolds into an in-depth comparison that explores the cor…
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Episode 99: Progress Reports: How to Use Them as a Tool for Student Success
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30:22It may not seem like the time to be talking about progress reports or conflict in the classroom, but actually this is the perfect time! Setting up your co-op for success begins with your teacher training over the summer. We all want to help our mentors and students succeed in class, and giving feedback is an essential part of that. How do you give …
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68 where did your conflict mental map come from?
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5:08Everyone has at least one conflict mental map; a picture in your mind about how you believe conflict should be conducted, and what you expect of those in conflict with you. But where did you form this conflict mental map? show notes Shoalts, Adam, A History of Canada in Ten Maps: Epic Stories of Charting a Mysterious Land. Allen Lane, 2017, ISBN-10…
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67 Is trust a necessary ingredient for managing your conflicts?
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11:07"Trust exists in relationships in different types and amounts. Maybe your friendships have a comfortable, lasting trust between intimates. Or, maybe you don't trust a person at all but have to deal with them. Trust is nice to have, has to be rebuilt when it's broken, and can't be bought. We discuss trust building measures that you can apply to impr…
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Episode 98: Why Community Matters: The Heart of a Christ-Centered Co-op
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28:39Today, we are going back to the basics. We know how hard the struggle is to round up the courage to start a community from scratch. If you have listened to our podcast for any amount of time, then you have heard us talk about conflict resolution and all the many frustrations and problems that challenge us as leaders. Why is it worth it? Join us as …
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5. How Emerging Franchisors can Scale Training for Growth: A Blended Learning Blueprint
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22:59In this episode of the Training Impact podcast, Jeff Walter, CEO of LatitudeLearning, shared insights from his time at the IFA World Franchise Show in Miami. A recurring concern among attendees—particularly emerging franchisors with 10 to 50 locations—was the challenge of scaling their franchise training programs. While many new franchisors provide…
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66 How your self-beliefs grow your conflict competence
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4:57What you tell yourself about your conflict competencies is what you believe is true. Are you telling yourself information that will grow your skills? On the conflict competence continuum of skills, where you put your pin will influence and inform how you do conflict. show notes. These scholars research how our beliefs shape our choices in life. * M…
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Episode 92: Support for a Strong Finish to the School Year
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25:49Are you weary and tired as we come to the end of our school year? Are you overwhelmed with the upcoming events like graduation, recitals, finals, and the last day of school? Do you wish for a little refreshment or encouragement in your day? We want to share with you some easy ways that you can renew your minds and bodies. Next Steps: Schedule a coa…
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Message me HERE We dread something almost every day. The small chores, the family get together, making dinner, people at work, schedules, reports, charting deadlines.... Listen to ways you can work with dread, instead of dreading it. Loosen its grip on you, have other options, and flip it on its head!…
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65 What life experiences inform your conflict competencies?
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12:39Everyone experiences conflict, and has ways of dealing with it but some ways are better than others for improving the quality of your relationships. It's never too late to learn more and better ways. Tyson and Deborah share how they learned conflict management, what tools they use most (spoiler - for Deborah, it's conflict analysis), when they bega…
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Episode 97: Creating a Thriving Co-op: Why Fit Matters and How to Talk About It
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34:10Have you ever needed to tell a family that they are not a good fit for your co-op, but then they don’t seem to get the message? Maybe this family is just hard of hearing, or could it be that you are approaching the situation with the wrong end in mind? Listen in today as we discuss how we can learn to communicate well as leaders so that everyone is…
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64 How is self awareness a conflict competency?
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3:51"Know thyself!" comes to us as philosophical wisdom from antiquity. Self awareness is a conflict competency that increases your adaptability. The self you know is a learning, growing being who strives for quality relationships. Self awareness can prevent conflict, make you more adaptable to manage different kinds of conflict with different strategi…
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3 Levels of Active Listening: Step-by-Step Masterclass for Better Conversations
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22:24In this episode, Simon Goode breaks down active listening into three levels: building initial connection through body language and basic responses, using coregulation and summarizing to help others feel truly heard, and practicing genuine curiosity to foster reciprocal change in conversations. He shares practical tips, like using open and closed qu…
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I do Solutions, Not Sessions; Are You a Good Fit?
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10:06Message me HERE Venting and getting things off your chest has NEVER solved any problems. You may sell yourself on the idea that you'll feel better after Do you have an expert that can point out and say things that you need to know to get to where you'd rather be? Its priceless to be given the fastest, most simple route to your next vision and versi…
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63 Is your frame big enough to picture your whole conflict?
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7:14Everyone has a view of how the world should work according to themselves. Your view is a frame that your holds, among other things, your beliefs, concerns, values, and hopes. But sometimes, your frame rubs wrong against someone else's frame, and oops, conflict happens. That's when a reframe adds a valuable conflict competence. We describe user-frie…
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Enhancing Store Operations - Your Guide to Continuous Improvement
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17:09Episode Show Notes: Enhancing Store Operations - Your Guide to Continuous Improvement Episode Description In the final episode of "Dive from C-Store Center," host Mike Hernandez wraps up the series with powerful insights on creating lasting efficiency in your store operations through continuous improvement. Learn how one associate's simple observat…
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It's Not What Just Happened, It's What You Do Next That Matters Most
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12:51Message me HERE Ever lose it? Did it change what happened? No? Of course not. This episode outlines other ways to manage what you do next and explains why it is always more important than what just happened. All your power lies in what you decide to do next. GET YOUR POWER BACK. Listen NOW Grab a free consult with an expert 🌐connect.alisamortensen.…
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4. The Five Stages of Training Program Evolution: A Roadmap to High-Impact Learning
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41:24In a recent episode of the Training Impact Podcast, host Jeff Walter breaks down a strategic framework called the Training Program Roadmap, a five-stage model that illustrates how organizations can evolve their training programs to significantly increase impact and return on investment (ROI). Drawing from years of implementation experience with Lat…
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Episode 96: Leadership Lessons from Nehemiah
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35:47Is the end of the year hitting hard? The to-do list is long, the days are short, and challenges seem to be around every corner. In their latest Q&A, Molly and Pam revisit the book of Nehemiah, sharing lessons in leadership, perseverance, and faith. Tune in for a dose of encouragement and wisdom to help you finish strong! Next Steps: Schedule a coac…
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62 what's in a name? Quite a lot when it's a conflict
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4:04You have habits, everyone does. Habits are patterns of how you behave. Once you recognize how you usually or often react in a conflict you have identified your conflict pattern. Name your reaction pattern, the emotions driving that pattern, and the pattern you'd rather have. Name it, own it, improve it. Show notes Juliet spoke to herself (Act 2, Sc…
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Training and Growth to Empower the Next Generation of Veterinary Technicians
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29:38Joining us this week is Joshua Blakemore, CVPM, RVT, FFCP of Onion River Animal Hospital in Burlington, Vermont to talk about what it really takes to prepare the next generation of veterinary technicians not just for graduation but for the day-to-day demands of clinical practice. Josh is a standout practice manager and longtime technician advocate …
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Tools to Effectively Digest and Process Conflict
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42:10In this episode, Simon Goode explores how we can "digest" conflict experiences by using practical self-regulation techniques in the moment, immediately after, and over the long term. He shares tools like mindful breathing, multisensory walks, journaling, and gratitude exercises to help restore balance and process stressful encounters. Simon emphasi…
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61 how to use opportunities to change your conflict
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12:05Conflicts unfold over time to become patterns. We discuss the many opportunities to manage, shift, change and reframe conflict patterns. When you change the pattern you improve your conflict competence. Tyson refers to adrienne maree brown: https://adriennemareebrown.net/2015/02/02/trust-the-people/ "if you do not trust the people, they will become…
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Mastering Difficult Situations - Your Guide to Conflict Resolution
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16:59DIVE Podcast - Episode 66 Notes Episode Title: Mastering Difficult Situations - Your Guide to Conflict Resolution Host: Mike Hernandez Episode Description: In this essential episode of Dive, host Mike Hernandez explores how convenience store sales associates can transform challenging customer situations into opportunities for building trust and loy…
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Episode 95: Sending Kids to College Practically Free with Christine Kastens
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1:08:08One of the things that homeschoolers are notorious for is saving money! We all know secrets to getting things either free or at a great bargain! It’s our super power. What if I told you that you could get college courses for free! Well, maybe not FREE but you could literally save thousands of dollars on your kids' higher education! Stay tuned becau…
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60 How do you show curiosity without sounding judgmental?
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3:27Does your attachment to your point of view make your good questions sound like judgments? Here are four steps to showing that your curiosity comes from your good intentions. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it,…
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When Someone Has Gotten You Going Sideways
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11:11Message me HERE We all have someone who does all the things we wish they wouldn't. We complain about this person the most. Keep track of all they say and do..... Listen now to know what the very best things are to do with all that. Grab a free consult with an expert 🌐connect.alisamortensen.com get a custom strategy for your next best move. Put an e…
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59 How do conflict competencies affect politics?
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8:14It's election 2025 tomorrow in Canada, and we discuss conflict competence as a skill in every interaction, as well as necessary for democracy, electioneering, voting, and governing. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, …
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Mastering Compliance - Your Guide to Store Standards
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15:36DIVE Podcast - Episode 65 Notes Episode Title: Mastering Compliance - Your Guide to Store Standards Host: Mike Hernandez Episode Description: In this essential episode of Dive, host Mike Hernandez explores how sales associates can master compliance and certification requirements to protect customers, themselves, and their store. Learn why complianc…
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Episode 94: Co-Op Management Made Easy with Homeschool Life and Renee Hogan
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54:08Once you’ve finally got the courage to start your co-op, the next steps can be daunting. There are so many decisions to make!! What website platform should we use? How will we communicate? How do we register people? How do we keep track of it all! It can throw you into a black, spinning swirly of confusion and delay! Stop right now! Take a breath a…
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58 What does it mean to ask "good questions"
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5:49Defaulting to curiosity rather than judgement is conflict competent. But, what if that curious question still sounds judgemental? We show you how to ask conflict competent questions, so you can diffuse conflict. The article the explains better questions than starting with the word "why" at this link: https://deborahsword.com/a-conflict-analysis-of-…
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3 Steps To Rebuild Trust After Workplace Conflict
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23:14Conflict is an inevitable part of life—whether we’re navigating tricky workplace dynamics, strained family relationships, or friction among friends. While resolving the immediate dispute is hard enough, what happens next can be even trickier: how do you pick up the pieces and rebuild trust after things have gone wrong? That’s exactly the challenge …
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Message me HERE The question I get asked most. I answer this fully right here exactly as I would if we were in a session. This is one of the most meaningful, straight-to-the-point answers I have come up with. It is the same for everyone, yet each person has a unique nuance to their answer because no two people are alike, no two answers are alike. C…
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57 What conflict competencies help overcome biased thinking?
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14:47A bias can make decisions easier. You don't have to think hard if you already know your bias for herbal tea and against caffeinated tea. But when biases cause conflict, or stop you from enjoying the company of friends who hold perspectives you don't share, you'll want some conflict competent hacks to overcome biased thinking. We discuss four of the…
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3. The 7 Artificial Intelligence Use Cases for Learning and Development
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25:33In a recent episode of the Training Impact Podcast, Jeff Walter, founder and CEO of LatitudeLearning, explores the transformative potential of artificial intelligence (AI) in the learning and development (L&D) industry. Drawing historical parallels to past technological revolutions such as steam power, electricity, the internet, and personal comput…
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