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Insightful interviews with authors, experts, entrepreneurs, and thought leaders who share valuable marketing tips, growth strategies, and resources. Hosted by John Jantsch, one of America's top small business marketing experts, this show is dedicated to helping you craft effective marketing strategies that will grow your business. Whether you're a small business owner, marketing professional, or marketing agency owner, you'll gain valuable insights and actionable advice on topics such as mar ...
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The TechSurge: Deep Tech VC Podcast explores the frontiers of emerging tech, venture capital, and business trends, with conversations tailored for entrepreneurs, technologists, and investment professionals. Presented by Celesta Capital, and hosted by Founding Partners Nic Brathwaite, Michael Marks, and Sriram Viswanathan. Email feedback and show ideas to [email protected]. Join us as we examine the next major tech cycle, uncover emerging global tech hubs, and analyze where VC investment d ...
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Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
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Explore the data center landscape with expert insights tailored for CEOs, sales professionals, marketers, customer success managers, product managers, and channel partner managers. From achieving sales targets to fostering team development and innovation, nurturing customer relationships, and optimizing go-to-market strategies, the Data Center Go-to-Market Podcast equips you with actionable strategies for success in the AI data center industry. The primary audience is go-to-market profession ...
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Research-based guidance on how to manage customer experience (CX) at any organization — an imperative that Forrester has been researching for over 20 years. Each week, Forrester analysts discuss key findings from their latest research on CX; analyze relevant topics in the news; or chat with CX professionals about how they’ve overcome prevalent challenges managing CX in their organizations.
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Digital Growth Decoded: Marketing Insights for Small Business Success Join Jerad Hill, founder of Hill Media Group, as he demystifies digital marketing for small business owners. Each episode delivers actionable strategies to transform your online presence into a valuable business asset—without the technical jargon. Whether you run a service business, e-commerce store, or nonprofit, you'll gain the knowledge to make informed decisions about your digital marketing future through clear, educat ...
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At VML, it is our unique ability to integrate our BX, CX and Commerce practices - creating connected brands to drive growth - ultimately combining real customer benefits with a deep brand bond, consistently pushing to exceed customer expectations and deliver unique and generous experiences. On Human Centered, we explore how brands – both large and small – are creating meaningful customer experiences, and discuss how professionals like you can tap into industry best practices to create value ...
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Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today! CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC is const ...
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Join us for our brand new show, The Self Storage Lab–a new podcast deconstructing how operators are adapting to today’s technology-driven landscape and how it might impact your business. In the age of hyper-informed, store-anywhere customers, your business needs to be always on, data-driven, and customer-centered. Whether you’re a thousand location operator or looking to get into self storage with your first property, nerd out with us as we help you decide what’s best for your business. trys ...
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It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, f ...
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Tune in every Thursday as Jess chats with operators and founders across CX, marketing, and everything in between to discuss what creates a killer brand experience. In each episode, we’ll dive into the nitty-gritty like acquisition and retention tactics and zoom out to discuss the big things like AI, brand experience and why customer experience is at the center of it all.
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Catalyst, a Launch by NTT DATA podcast, puts humans at the front and center of digital transformation. Each week, we feature thought leaders who share their insights on reinventing digital experiences, enhancing customer journeys, and driving innovation in the enterprise. From platform transformation to the latest advancements in AI, our guests delve into the challenges and triumphs of digital transformation, emphasizing the critical role of human ingenuity and leadership. Learn more about L ...
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Produced by Products That Count, a 501(c)3 nonprofit that helps everyone build great products, this podcast is an award-winning show by and for product minds, with millions of downloads and a 5-star rating on most major platforms. Each of the 300+ episodes features a product leader interviewing another product leader and exploring what it takes to build great products. Recent ones feature the Chief Product Officers of Brex, Glassdoor, Experian and more. About Us: Products that Count is a 501 ...
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Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers. Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more. The host ...
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This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I wi ...
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The Dealer Playbook is the top-rated podcast for automotive professionals who want to dominate the retail industry. Hosted by Michael Cirillo, this show delivers expert interviews, proven strategies, and actionable insights to help you sell more cars, lead stronger teams, and grow thriving dealerships. Whether you work in sales, service, F&I, marketing, or management, you’ll gain the tools and confidence to excel in a rapidly evolving market. Join thousands of listeners every week who trust ...
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Marketers who put the customer at the center of their marketing strategy and focus on improving the customer experience through engagement practice customer experience marketing.
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Beyond the bottom line. Creating true success in sales is creating real solutions for your clients. Product knowledge is great but relationships, and understanding your client’s goals will help you stand out from the crowd. You’ll be able to anticipate their future needs and troubleshoot a potential problem. This means listening and focusing on the person you are working with, even if it’s on zoom. Connie Whitman knows sales. Heart-Centered Sales Leader will help you tighten the gap between ...
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DISQO’s podcast features the brightest minds fueling product teams. Subscribe to learn how product management and strategy are being driven by putting customer experience (CX) front and center. Learn more and subscribe at tipm.feedbackloop.com
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Hosted by Yuriy Margolin of Moving Sales Professionals. A 100% US-based Call Center for the Moving Industry. Booking moves and providing customer service since 2018. Over 20 years of Moving Industry Experience, with all lead sources, all CRMs, and book residential/commercial, local, and long distance moves. We hire, train in-house, and have sales professionals ready to fill up your calendar as soon as today. More than just a Call Center, we work with new and experienced owners to provide ind ...
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Roger Dooley is the author of Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing, and has been studying the effects of psychology, behavior research, and neuroscience on persuasion and marketing in business, leadership and everyday life. In every episode, Roger shares brain-oriented tactics, along with the expertise of his guests, to increase persuasion with concrete, research-based neuromarketing advice. Guests include best-selling authors and thought leaders like ...
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How do I successfully market my business online? What goes into building a custom website? Which digital tools are actually worth it? If you’ve found yourself asking any of these questions, then you’ve come to the right place! The Mix & Matchbox podcast explores innovative digital tools, dissects complicated marketing strategies, and offers pro tips on how to grow your business online. Join podcast host Brent Feldman, Cofounder of Matchbox Design Group, in interviews with members of the Matc ...
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The Logistics of Logistics is a podcast hosted by industry expert Joe Lynch. Joe interviews founders, executives, and innovators who are shaping the future of logistics and supply chain. Topics include transportation, logistics, warehousing, technology, supply chain, and ecommerce. The Logistics of Logistics audience expects an inside perspective of what’s next in logistics and supply chain delivered via podcasts, videos, and articles. Topics include: Transportation Topics Small package, Sma ...
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Welcome to Money Magnet Mama, where magnetic marketing meets money mindset and online business strategy. This podcast is for the heart-centered entrepreneur, small business owner, or multi-passionate creative who doesn’t fit in with the toxic hustle culture and the bro marketing sleaze, and wants to build their abundant life and dream business differently: with heart and soul, joy and ease. From chill launch and evergreen sales strategies, the energetics of pricing, to high ticket group coac ...
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Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in customer experiences & interactions via today's omnichannel call center.
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Jim Stengel, former CMO of the largest marketer in the world (Procter & Gamble), and now small company entrepreneur sits down for intimate conversations with the most dynamic CMOs from all over the industry. This is not your typical marketing podcast, this is a unique look at the thought process and motivation of the CMO. Jim, who put purpose on the map gets in depth with each guest to reveal more about this pivotal role every brand seeks to fill. Through personal and revealing discussions J ...
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The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising
Dr. John P Hayes
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Internationally recognized speaker, personal business coach and Amazon best-selling franchise author Dr. John Hayes offers an honest look at everything involved in researching, evaluating and purchasing a franchise business. On this podcast, Dr. John P Hayes interviews Franchisors, Franchisees, and has solo episodes giving valuable advice in the Franchise Industry. Since 1979, John Hayes has worked in the franchise community as a consultant, franchisee and franchisor. He’s one of an elite gr ...
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If you are feeling the pull to pursue a passion or follow a calling - this podcast is here to show you how and empower you to do it! With real life stories from those who've done it, practical and expert guidance, and empowering mindset shifts, and intuitive & creative techniques from both our guests and our host, Christina Barsi, you'll leave every episode with inspiration and an action plan. Host Christina Barsi offers a unique approach to pursuing your passion or calling by leveraging the ...
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Family First Life's NEXT LEVEL Sales Training Call provides not only provides our agents & partners the very best in real "how to" sales training, but we are galvanized to educate the entire sales industry on how to create a sustainable career. We believe in empowering, not enabling individuals to create the income they choose while proving a wonderful customer service to the public. Tune in to hear what works in today's lucrative market!
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Sean Boyce and Stuart Balcombe interview the world's leading marketing, growth and product experts to learn more about how they make products customers love.
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Redefining AI is the 2024 New York Digital Award winning tech podcast! Discover a whole new take on Artificial Intelligence in joining host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and ...
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"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide. Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, a ...
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Named "Best Betting Podcast or Radio Show" by the Fantasy Sports & Gaming Association, welcome to the undisputed podcast destination for serious bettors of NFL football and beyond. We dedicate ourselves to serving gamblers, and that's why we deliver four best-in-class episodes every week during the NFL season. But even after the season ends, gamblers still hear best-in-class betting content every week, so they're ready to profit on the NFL and beyond, every month of the year. So if the game ...
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Follow the day to day, up and down, journey of a Social Media Marketing Internet Entrepreneur. I will share what I'm learning on the entrepreneur path, as I work to change 1,000,000 business owners lives through powerful, data-driven, customer-centered marketing. Cover art photo provided by John Schnobrich on Unsplash: https://unsplash.com/@johnschno
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Welcome to Bloq Marketing, the podcast dedicated to digital marketing and growth strategies for home service businesses. Join us as we interview top performers in the Plumbing and HVAC industry, from sales managers to operations leaders, call center pros, and CEOs. Learn how they drive growth, overcome challenges, and lead their teams to success. Whether you're looking to master local SEO, refine your sales process, or build a customer-centric culture, we provide actionable insights and tips ...
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The official podcast of OneLeg where we pull back the curtain on marketing and discuss how you can deliver the very best customer experience and achieve zero marketing waste.
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Hosted by Dr. Ivan Zak and Ryan Leech, Consolidate That! focuses on critical corporate topics in the veterinary business. The episodes center on improving clinical care, customer and employee experience, combining proven processes with modern technology, and ways to expand shareholder value using clear performance metrics. Find beneficial knowledge that you can apply in the rapidly growing veterinary consolidation market.
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The InnovaBuzz Podcast explores the minds of innovators, entrepreneurs and creatives. You’ll learn about values, strategies, tactics and mindset from some of the world’s most successful entrepreneurs. Join internationally recognised transformational marketing strategist, speaker and podcaster, Dr Jürgen Strauss, The World's Best Human-Centred Podcasting Coach , as he chats with awesome guests who are committed to innovation, service and modern marketing. Each episode is a conversation with i ...
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The Ciena Network Insights Podcast brings together thought leaders, subject matter experts, and tech influencers to discuss the innovations and trends shaping our digital world. Join us every month for engaging conversations on telecom networks, digital transformation, sustainability, and more.
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Health Care Rounds is a weekly podcast developed for health care leaders who are at the forefront of health care delivery and payment reform. Join Darwin Research Group founder and CEO John Marchica as he discusses the latest advancements in health care business news and policy developments, including interviews with dynamic leaders in health care. John is a veteran health care strategist and is leading ongoing research initiatives on health care delivery systems and value-based care. Tags: ...
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The Client-Centric CMO podcast spotlights the stories and insights of marketing leaders who put customers at the center of their strategies. Hosted by Alisha Lyndon, CEO of Momentum ITSMA, each episode features deep-dive conversations with CMOs and senior executives who are redefining what it means to lead with a customer-first approach. Join us to explore the challenges and successes of client-centric marketing. Our guests – leading CMOs and senior marketing executives – share their experie ...
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A marketing channel and entertainer
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Viim, CEO and Passion on Purpose; Leaders on Center Stage podcast host Steph Hilfer. She previously hosted, The Weekly Share with CayCare, discussing with her guests their businesses and other industry specific topics of discussion. She's been on more than 20 podcast guest appearances herself. Her company, Viim is your visual, integrated and intentional marketing partner. They help you think bigger and envision new levels of success through strategic planning to enhance your overall business ...
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Hosted by Jonathan Shroyer, Future of Service explores the future of work, customer journey, customer experience and customer engagement through engaging with today’s top leaders. Learn more at: https://missionmatters.com/author/jonathan-shroyer/
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REPOST: Beyond the Tracks: The Next Frontier of American Rail with Martin Lew
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Martin Lew and Joe Lynch discuss beyond the tracks: the next frontier of American rail. Martin is CEO at Commtrex, a tech-enabled rail logistics provider with a team of experienced rail professionals, an extensive network of partners, and a best-in-class technology platform that simplifies the movement of freight and creates a competitive advantage…
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How to Think Strategically About AI Tools
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Dan Sanchez is an AI marketing strategist, consultant, and creator of the AI-Driven Marketer podcast. He’s a leading voice in the intersection of artificial intelligence and marketing strategy, helping businesses harness AI for content creation, automation, and growth. In this episode, Dan shares how marketers can think strategically about AI tools…
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Ep. 111 Joshua Feinberg, CEO of DCSMI | Data Center Go-to-Market Podcast
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In this power-packed Data Center Go-to-Market Q&A episode 111 Joshua Feinberg breaks down critical strategies for success in the digital infrastructure ecosystem! 🚀🖥️ Learn how to generate high-quality leads, identify your ideal client profile, and …
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Ep. 667 - The New Rules of SEO for Car Dealers in 2025, with Colin Carrasquillo
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In this episode, my guest is Colin Carrasquillo, Digital Marketing Manager at Nielsen Auto Group. We’re diving into some of the real challenges and solutions that most dealers are thinking about but rarely talk about out loud. We talk about what it actually looks like to get your vendor partners working together instead of pulling in different dire…
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From Scarcity and Self-Sabotage to Planning for Success: Your Mid-Year Money Mindset & Abundance Manifestation Reset [Ep. 52]
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👉 Grab my Dream Program Launch Box HERE before the price goes UP! We’re halfway through the year... and maybe your energy is halfway there too. Whether you're feeling ✨ lit up ✨ or a little “meh,” this is your mid-year abundance reset—part pep talk, part planning sesh, part spiritual realignment. In this episode, I’m walking you through the mindset…
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Brett Engeman, When a Communication Expert Uses AI to Decode Human Interaction - Innova.buzz 675
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Our guest in this episode is Brett Engeman, the founder of Aspirational Leaders Co. After spending two decades navigating the challenges of fast-growing businesses, Brett now dedicates himself to helping leaders unlock strategic communication flow, operating at the exciting intersection of mindset, human interaction, and artificial intelligence. Ou…
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Nathan's Hot Dog Eating Contest Betting Preview
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Just as our Founding Fathers envisioned nearly 250 years ago, today we celebrate the indomitable nature of the American spirit through the timeless practice of gambling. In this episode Action Network colleagues and competitive eating enthusiasts Matt Mitchell and Nick Giffen talk all things betting for the Nathan's Hot Dog Eating Contest, a gambli…
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5 Communication Failures That Cost Nonprofits Donors and Volunteers (And How to Fix Them)
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Most nonprofits accidentally push away their best supporters through five critical communication mistakes that are completely fixable with the right systems. Today I'll show you exactly what these failures are and give you practical solutions you can implement this week to keep donors and volunteers engaged year-round.…
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Andy Crestodina is the co-founder and Chief Marketing Officer of Orbit Media Studios and a leading authority on digital marketing, content strategy, and SEO. With two decades of hands-on experience and author of Content Chemistry, Andy joins John Jantsch to explore how AI is transforming content creation, analytics, and marketing strategy. They div…
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Beyond The Hype: Building Useful AI in Self Storage
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Welcome back to Self Storage Lab, the podcast where we deconstruct how operators are adapting to today’s technology-driven landscape—and what it means for the future of the industry. This episode is a throwback to the early days—with just Mason, Rodolfo, and Kyle at the mics. Together, they unpack where we really are in the AI timeline, why some bu…
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Elizabeth Rutledge (American Express) | The Customer at the Center of Everything
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Jim's guest this week on The CMO Podcast is Elizabeth Rutledge, the Chief Marketing Officer of American Express. Elizabeth is a unique CMO–she has been at AmEx for her entire career of 35 years, and she has been CMO for seven of those years. AmEx’s stock was about $4 when Elizabeth joined, and it is about $300 currently. More trivia–American Expres…
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Mpowa CPO on Human-Centered Product Development in the AI Era
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Are you building products that truly solve customer problems or just chasing technology trends? In this podcast hosted by Barbara Bermes, Mpowa CPO Sumaiya Noor speaks on human-centered product development in the AI era. Sumaiya shares her extensive insights from leading product teams across six continents, offering a nuanced perspective on how to …
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How to Use Segmentation to Drive Value, Retention and Efficiency with Kelley Turner
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Signup for the FREE Masterclass: https://www.thecustomersuccesspro.com/masterclass In this episode of the Customer Success Pro Podcast, host Anika Zuber and guest Kelley Turner, SVP of Global Customer Success at Vitally, discuss the critical role of customer segmentation in driving effective customer success strategies. They explore the importance …
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Love in Business and Sales with Connie Whitman (Episode 232)
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"Never look down on anybody unless you're helping them up." - Jesse Jackson Check Out These Highlights: I chose this quote because I feel that corporate America has decided to step on people to get ROI for shareholders. I know, cynical, right? I have felt this shift in the past year, specifically. I am not sure if many CEOs are looking to cash out …
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REPOST: Avoiding Logistics FUD with Steve Elwell
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Steve Elwell and Joe Lynch discuss avoiding logistics FUD. Steve is the Founder and Managing Director of iDev Partners, a boutique leadership, business strategy and turnaround consulting firm. Summary: Avoiding Logistics FUD In this episode, Joe Lynch and guest Steve Elwell tackle the pervasive issue of Fear, Uncertainty, and Doubt (FUD) and its im…
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Send us a text In this episode of CX in the Wild, we sit down with Raj Sivasubramanian, Vice President at QuestionPro and one of the boldest thinkers in customer experience today. QuestionPro has been with us from the early days, innovative, collaborative, and courageous enough to support this global journey as we explore the real stories shaping m…
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Open vs. Closed AI: Risks, Rewards, and Realities of Open Source Innovation
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In TechSurge’s Season 1 Finale episode, we explore an important debate: should AI development be open source or closed? AI technology leader and UN Senior Fellow Senthil Kumar joins Michael Marks for a deep dive into one of the most consequential debates in artificial intelligence, exploring the fundamental tensions between democratizing AI access …
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#163: How To Turn Your Passion Into Profit with Darcie Cameron
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Finding your passion isn’t always about one clear calling—it’s often a collection of curiosities, creative whispers, and moments of alignment that evolve over time. And turning those passions into a sustainable career? That takes self-trust, experimentation, and permission to do things differently. In today’s episode, we’re exploring how to connect…
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Ep. 110 Rich Farrell, Asia-Pacific Regional Director - Digitalization & Data Centre Business of Eaton Corporation | Data Center Go-to-Market Podcast
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 110 of the Data Center Go-to-Market Podcast, you’ll join host Joshua Feinberg and Eaton's Rich Farrell as they unpack an incredible journey through the data center world! 🚀 Learn how a small-town Australian transformed into a global digit…
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410: Practitioner Stories: Zurich Insurance Transforms CX With AI
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Conny Kalcher, Group Chief Customer Officer of Zurich Insurance, discusses the transformative role of AI in customer experience with us. Conny shares insights into Zurich's journey towards becoming more customer-focused, emphasizing the importance of empathy, transparency, and reliability in AI applications. From speeding up claims processing to en…
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The case for emotional intelligence: With Vlad Moskovski
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Vlad Moskovski on helping leaders tap into their emotional and somatic intelligence According to Vlad Moskovski, the thing that is transforming leadership these days is somatic intelligence, or the ability to feel and understand sensations in the body and how they relate to what we’re navigating. Vlad has been coaching CEOs and their executive team…
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Building Value Beyond Price: Joe Crisara's Home Service Playbook
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Host Emily Washcovick sits down with Joe Crisara—veteran contractor, business coach, and Service MVP podcast host. Joe shares hard-won lessons from nearly 50 years in home services: why profit takes courage, how to create value customers rave about, and smart ways to handle both glowing and tough reviews. Tune in for real strategies to elevate your…
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Joey Chestnut is a 16-time champion of the Nathan's Hot Dog Eating Contest, held every Independence Day on Coney Island. Action Network Audio Director Matt Mitchell and predictive analyst Nick Giffen are two competitive eating enthusiasts, who spoke to Chestnut for an exclusive interview in May. Held shortly before Chestnut broke his own popcorn ea…
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5 Ways Local Service Businesses Can Use AI to Win More Customers (And Keep Them Coming Back)
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Learn how local service businesses are leveraging affordable AI tools to provide 24/7 customer service, predict customer needs, and automate marketing while you focus on delivering exceptional service.By Hill Media Group
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CPO Rising Series: Microsoft General Manager on Empathy-Driven Product Leadership and the AI Revolution
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Want to know how top product leaders are navigating the AI revolution? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Microsoft Cloud for Industries General Manager Monica Ugwi will be speaking on the future of product management in the AI era. Monica shares her unique insights from working at tech …
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Action Network betting experts Chris Raybon and Sean Koerner team up to look at best practices when it comes to sports betting. So whether you're a veteran to the gambling streets or just dipping your toe in the water for the first time, tune in for a conversation that touches on a little bit of everything. From the basics of line shopping and find…
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Sean Zerillo shrugs off a surprise power outage to preview UFC 317. Always at service to our dedicated gambling audience, Zerillo joins his Action Network colleague Billy Ward to preview all the pay-per-view action at T-Mobile Arena in Las Vegas. We hear their favorite picks, underdogs, props, and even compare popular new fighter "Goozie" to a form…
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Rippling CISO on Building Security into Product Development
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Are you ready to transform security from a roadblock to a strategic advantage? In this podcast hosted by Cassio Sampaio, Rippling Chief Information Security Officer Duncan Godfrey will be speaking on building secure products in the B2B SaaS world. Duncan shares insider insights on embedding security into product development, managing vulnerabilitie…
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From Minutes to Moments: Rethinking Voice in the AI Era
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Send us a text From compliance to connection: navigating global voice isn’t for the faint of heart. We sat down with Mike Kaplan, CMO of Avoxi, to explore how a lean, globally distributed team is transforming voice into a competitive advantage for contact centers worldwide. With over 20 years of evolution behind the brand, Avoxy has emerged as a vi…
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Supply Chain Reset: Overcoming Pharma & Healthcare Supply Chain Challenges with Michael Needham
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In “Supply Chain Reset: Overcoming Pharma & Healthcare Supply Chain Challenges”, Joe Lynch and Michael Needham, a Principal at Efficio, discuss how to build resilient supply chains using data-driven strategies and a hands-on consulting approach to achieve both cost savings and operational resilience in the complex pharma and healthcare sectors. Abo…
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Known internationally as "Sports' Biggest Party," SPORTS BIGGEST PARTY, the bet365 US Darts Masters begins on Friday at the Theater at Madison Square Garden, as 16 of the best darts players on the planet square off for fame and fortune. Besides being a huge international party, this is ALSO a huge international gambling event for pros and casuals a…
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Inside NiCE: Strategy, AI, and the Future of CX- Special Episode from NiCE Interactions
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Send us a text This episode sounds as good as it gets — huge thanks to Christopher Irwin-Dudek, VP of Marketing Communications at NICE, for joining me. We dive into a wide-ranging conversation covering: The new leadership vision at NICE and what it means for the future Whether NICE sees itself as a CCaaS platform, an AI powerhouse, or both The evol…
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Ep. 666 - What Most Dealerships Gets Wrong About CRM, with Sam Maimone
26:28
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In this episode, my guest is Sam Maimone from Activix, and we’re diving into a part of the car business that most people think they’ve figured out—but really haven’t: CRM. We talk about why most CRM setups are missing the mark and why buying more leads won’t solve the real problem. Sam shares what he’s seeing inside hundreds of dealerships and the …
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Ep. 109 Joshua Feinberg, CEO of DCSMI | Data Center Go-to-Market Podcast
1:11:31
1:11:31
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 109 of the Data Center Go-to-Market Podcast, you’ll unlock the secrets to mastering sales and marketing in the data center industry! 🌐 Learn how to reach the right data center infrastructure managers, create winning go-to-market strategie…
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Blair Enns is a globally recognized thought leader in creative agency sales and the founder of Win Without Pitching, a revolutionary approach that empowers agencies to lead client engagements without giving away free work. He is the author of bestselling books including Pricing Creativity and his latest, The Four Conversations. In this episode, Bla…
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Episode 66 | How Jim Lee of Crunch Labs Turns Curiosity Into Connection And Retention
46:25
46:25
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This week, I sat down with the brilliant (and brilliantly humble) Jim Lee—President of Crunch Labs—to talk about what it really takes to build a brand that doesn’t just go viral, but sticks. We cover creator-led growth, product design that drives retention, the future of STEM education, and why customer experience starts way before someone hits “bu…
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Marnie Stockman, Leading the Character Revolution in the Age of AI - Innovabuzz 674
45:07
45:07
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Our guest in this episode is Marnie Stockman, co-creator of the Lead It like Lasso philosophy. Following her passion for helping people become their best selves, Marnie has embarked on a new adventure to empower job seekers in the age of AI. Her mission, sparked by conversations with her own children, is to help people find truly meaningful work th…
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Busy Philipps on Pivoting, Partnerships, and Being Real
38:40
38:40
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Actress, writer, and entrepreneur Busy Philipps gets real about authenticity, brand partnerships, and turning disappointments into new opportunities. Tune in to hear how Busy's unfiltered approach shaped influencer marketing—and why having a clear mission is key for brands seeking lasting impact. More about the episode Theme Music by Ali Schwartz a…
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The Creator Economy Roundtable with Brandon B, Kim Larson (YouTube) and Kenny Gold (Deloitte Digital)
40:37
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We had a whirlwind five days in Cannes last week, bringing you our first of many live, in-person episodes recorded as part of the Cannes Lions Festival. And to kick it off, Jim is diving into a topic that was a part of many conversations in the south of France…the Creator Economy. Creators and the space they’ve forged have become one of most transf…
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Jon Mest is the founder of JustReachOut.io, a cutting-edge PR software platform, and ChatRank.ai, a breakthrough tool for AI-driven SEO. With over a decade of experience helping entrepreneurs and businesses land powerful media coverage, Jon shares his insights on how AI is transforming PR and search strategies. In this episode, he reveals how to bu…
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