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Managing Dental Drama

Consultant and Dentist Duo; Practice Problems

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Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode ...
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Sign Me Up Podcast

Sign Me Up Podcast

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Sign Me Up Podcast was founded in 2015 by college besties Cydney and Shanna. The bi-weekly podcast is set around the duo as they (not always) gracefully navigate their early 30s covering all issues from dating to pop culture to self-care. The show hinges on astrology as an ever-present influence on every aspect of life.
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Welcome back to our gripping series on the most disturbing human experiments in history. In this episode, we unravel the horrific details of the Tuskegee Syphilis Study, a government-run medical experiment that lasted four decades and caused countless fatalities. Starting in 1932, this unethical study involved over 600 African-American men who were…
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When do you know if you are TRULY out of space? What are the options to consider to increase space or decrease your patient count? How do you know if you need a second location? In this episode, Dr. Kuba and Bethany discuss the potential highs and the potential lows of starting a second location. They also discuss all of the “signs” that may indica…
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In this episode, the hosts delve into one of history's most unsettling psychological experiments—the "Little Albert" study. Conducted by John B. Watson and his graduate student Rosalie Rayner at Johns Hopkins University, this experiment aimed to condition fear in a young child by associating loud, frightening noises with previously neutral stimuli …
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In this riveting episode, we conclude our 'Outlaws from Around the World' series with a deep dive into the life of one of America's most notorious gangsters, Al Capone. Learn about his early years in Brooklyn, his rapid ascent in the world of organized crime, and the infamous St. Valentine's Day Massacre. Explore the intricate world of 1920s Chicag…
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To all of our male listeners, this episode is ABSOLUTELY a must listen for you, even if “Mom” is listed in the title. In this episode, Dr. Kuba and Bethany talk about one thing that is plaguing practice owners, hygienists, RDAs, and business team members alike – working mom guilt. Bethany sits with so many women who are constantly beating themselve…
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Welcome back to our podcast series, "Outlaws from Around the World." In this episode, we're diving into the fascinating yet tragic tale of Bonnie and Clyde, perhaps the most notorious outlaw couple in American history. Their notorious crime spree during the Great Depression made them infamous across the United States. Their lives were filled with l…
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Associate dentists play an important role in private practice. They come alongside the owning doctor and help to carry out the dentistry needed to care for the patient base so that the practicing owner can see more patients, take more time away from the practice, or utilize freed-up time to focus on the administrative needs of the practice. Yet, as…
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Conflict amongst team members is almost unavoidable. At times, it can hit your perfectly happy team in the most unfortunate way. For others, it could be that conflict is the ongoing saga that always ends with “To be continued….”. It can be exhausting for all parties involved and can absolutely beat down the practice owner or leader. In this episode…
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At times, a practice owner or team leader is utterly surprised when they realize that an iron clad system is not being utilized by the team. How did this happen? How long has the system been out of use? The consequences of unfollowed systems are numerous. First, team members can be confused, leading them to spend too much time seeking clarification…
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In this episode, join us as we continue our "Outlaws from Around the World" series, diving into the life of the infamous Doc Holliday. Born John Henry Holliday, Doc is best remembered for his skills in dentistry, gambling, and most notably, his gunslinging prowess. From his early days in Georgia to his infamous ventures in the Wild West, discover h…
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For all the amazing, positive talk about associateships, there are aspects of it that are not glamorous or fun. In this episode, Dr. Kuba and Bethany talk about all of the sticky points that can come up between practice owners and associates. From who gets the credit on x-rays to fairly dividing up the new patients, issues can arise. Bethany encour…
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In this captivating episode of our podcast series "Outlaws from Around the World," we explore the enigmatic life of the infamous train robber and leader of the Wild Bunch, Butch Cassidy. Join us as we delve into his origins, upbringing, and the notorious criminal exploits that defined his legacy, including his escapades with the Sundance Kid. Disco…
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In this exhilarating episode, join the Gentleman and the Southern Bow as they delve into the notorious life of one of America's most infamous outlaws, Billy the Kid. From his tumultuous early years and first encounters with crime to his legendary escapes and the infamous Lincoln County War, we explore the events that shaped the legend of Billy the …
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New patients are essential to not only the growth of a practice but also to the maintenance of a practice. Because it is impossible to keep every single patient in the practice forever, new patients become critical to maintaining (or growing) the size of the patient base as well as the productivity of the practice. In this episode, Dr. Kuba and Bet…
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In this gripping episode, we dive into the notorious lives of Jesse James and his brother Frank, two of the most famous outlaws of the Old West. Born and raised in Little Dixie, Missouri, Jesse's early life was marked by Southern sympathies and guerrilla warfare, setting the stage for his infamous criminal career. Join us as we explore the James fa…
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In this captivating episode, we delve into the intriguing life of Johann Buckler, also known as Schinderhans, one of Germany's most infamous outlaws. Born in 1778, Buckler's criminal journey began at an early age with petty thefts, eventually escalating to orchestrated crime sprees that left a mark on German history. Witness the dramatic events tha…
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Kuba offers up her shoe today to Bethany, fully prepared for Bethany to beat her. While tempted, Bethany engages in a conversation with Dr. Kuba regarding a recent (gasp) drama development at her office. In an effort to make swift and necessary changes, Bethany suggests a couple of schedule changes to Dr. Kuba. The team was not a fan of the changes…
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Join us in this intriguing episode where the Disturbed Southern Belle and the Gentleman uncover the stories of two legendary Canadian outlaw groups. We delve into the McLean Gang, a notorious group of young men who terrorized British Columbia in the 1870s, leading to their infamous shootouts and ultimate capture. Next, we bring you the tale of Jame…
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In deep reflection, Dr. Kuba and Bethany realized that most of the Managing Dental Drama episodes center around what to say and how to say it. However, they realized that there is also a time and a place to be quiet. In this episode, they dedicate an entire episode to the important topic of “When to Shut Up.” Together, they discuss several examples…
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Join us in this captivating episode as we delve into the life of one of the most notorious outlaws of the old world, Pancho Villa. Known by many as the Robin Hood of Mexico, Villa's life is a tapestry of rebellion, revolution, and controversy. Explore his humble beginnings, his rise to power, and his enduring legacy as both a bandit and a hero. Dis…
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After spending the entire month of February focusing on compensation reviews, Dr. Kuba and Bethany get together to discuss the aftermath. After being extra excited to jump into the reviews, Dr. Kuba experienced a bit of a disappointing let down after they were complete. She and Bethany dialogue about the real reactions to expect as well as how to m…
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Join us on a thrilling exploration as we conclude our series on cryptids by state, diving into the eerie tales from West Virginia, Wisconsin, and Wyoming. Discover the infamous Mothman, a mysterious winged creature rumored to be a harbinger of doom, and explore the notable sightings and legends surrounding it, including its ominous connection to th…
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Join us as we venture into the eerie and enthralling world of cryptids across the United States. In this episode, we delve into the chilling tales of Vermont's Pig Man, a sinister humanoid-pig hybrid said to haunt the Devil's Washbowl, Virginia's Chessie, an aquatic enigma lurking in the depths of the Chesapeake Bay, and Washington's Batsquatch, a …
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It is a moment that everyone dreads – the departure of a beloved and critical team member. Whether a spouse’s career takes them elsewhere, they retire, or they find a career elsewhere, it is always devastating to lose a team member who brings so much to the team. Replacing him or her seems like an impossible task, and yet it must be done. In this e…
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Dive into the mysterious world of cryptids with our latest episode, where we unravel the chilling lore of the Skinwalker. Known primarily from Navajo folklore, these enigmatic beings are said to possess the dark power to shapeshift into various animals, casting curses and terror across Utah. Join us as we explore the unsettling tales of Skinwalkers…
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Join the gentleman and the disturbed southern belle as they delve into the spine-tingling world of cryptids in South Dakota, Tennessee, and Texas. The episode kicks off with the ominous tale of the Badlands Banshee, a spectral figure known for her chilling cries and mysterious gestures, haunting the barren landscape of South Dakota. Traveling to Te…
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Searching for a new employee is wrought with challenges and often with insecurity in the process. Trying to find an associate tends to be an even more challenging process. In this episode, Dr. Kuba shares how she is currently in the associate search process. Together, she and Bethany discuss the specifics of how to search for a doctor to join your …
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In this episode, we delve into the eerie world of American cryptids, starting with Pennsylvania's sorrowful Squonk, a creature known for its unfortunate appearance and ability to dissolve into tears. Next, we explore the chilling legend of the Gloucester Ghoul in Rhode Island, a fearsome creature with rattling scales and fiery breath that has haunt…
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In this thrilling episode, join us as we continue our journey through cryptids by state, exploring some of the most fascinating creatures reported across New Hampshire, New Mexico, New Jersey, and New York. Discover the fearsome Devil Monkeys of New Hampshire, said to have an eerie likeness to a baboon and the ability to leap away quickly when thre…
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With an alarming growth of angry and unhappy people in the world, it’s not a surprise that the dental field is seeing its fair share. As disappointing as it is to have an angry, unhappy, or even volatile patient, it only gets harder when a dentist considers the options for dealing with the angry patient. What should a doctor and team do with the un…
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Join us as we continue to discuss the most notable and unusual cryptids of the United States. This week we will be discussing the "Ozark Howler" of Missouri, a large feline-type cryptid that is said to roam the mountains of the area. The odd hyena/wolf creature known as the Shunka Warak'In, that is said to terrorize the state of Montana. We will al…
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Welcome back to our podcast, where today we delve into the chilling world of cryptids with tales that will send shivers down your spine. Our journey begins in Minnesota, with the fearsome legend of the Wendigo. Known for its cannibalistic cravings and chilling appearances, the Wendigo is a creature of Algonquin mythology, offering a cautionary tale…
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In this exclusive bonus episode, we continue the conversation from January 20th’s "Compensation Reviews." We dive deeper into how sharing financial insights with your team can foster stronger relationships and elevate morale. But what happens when transparency goes wrong? Learn how to strike the perfect balance between transparency, spending, and c…
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Patient care is often a shared process among various providers. Dentists must coordinate care with dental specialists like oral surgeons, orthodontists, periodontists, pediatric dentists, and endodontists and vice versa. In addition, dental professionals must coordinate care among medical providers to obtain medical clearances as well as important …
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Welcome back to our podcast, where we dive into the world of cryptids and legends. In this episode, we explore Maryland, Massachusetts, and Michigan, starting with the terrifying tale of the Snallygaster - a creature with bird-like feathers and a metallic beak. Discover its chilling history and encounters. Then, we travel to Massachusetts to unrave…
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In this exclusive bonus episode, we continue the conversation from January 20th "Compensation Reviews." We explore how sharing financial insights with your team can strengthen relationships and boost morale. But what happens when transparency is mismanaged? Learn how the right balance of spending and communication can lead to a more productive, tru…
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Welcome back to our podcast with the Disturbed Southern Belle and the Gentleman. This episode delves into the eerie tales of one of the most haunted places in the world—the Alamo in Texas. We discuss the historical significance of the Alamo and its reputation as a ghostly hotspot. The battle of the Alamo, its defenders, and the consequential haunti…
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In this captivating episode of our podcast, join the Disturbed Southern Belle and the Gentleman as they continue unraveling the eerie tales of America's most haunted locations. With the series nearing its conclusion, they delve into the perplexities of Utah's Skinwalker Ranch, famed not for its namesake, but for bizarre UFO sightings and otherworld…
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Join our hosts as they continue their journey into the mysterious world of cryptids from across the United States. In this episode, they delve into the eerie tales of three unique creatures. First up is the infamous Pope Lick Monster of Kentucky, a part-man, part-goat cryptid reportedly residing under a sinister railroad trestle bridge. The hosts e…
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It is a fear and unfortunately a common reality that injuries occur at the practice. A patient trips and falls on a loose rug. A patient has a seizure and hits their head on the cabinet. Or, in Dr. Kuba’s case, a patient sits on a bench and it breaks. The variety of ways an injury can occur is endless. In this episode, Dr. Kuba walks through a rece…
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In this episode, we delve into the spine-chilling histories of some of America's most haunted places. We begin our journey in South Dakota at the Hotel Alex Johnson in Rapid City, known for its Native American inspired architecture and ghostly legends, including the spirit of a bride in room 812. Next, we travel to Tennessee to explore the infamous…
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Join "The Gentleman" and "The Disturbed Southern Belle" as they continue their fascinating exploration of cryptids across the United States, focusing on Indiana, Iowa, and Kansas. The episode kicks off with the legendary Beast of Busco, an enormous snapping turtle reported to be the size of a dining room table, lurking in Indiana's waters. Next, ve…
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