In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Angela McCoy, Vice President of Revenue Cycle Operations at AdvancedMD, to explore her inspiring career journey and the innovations transforming the RCM space. Angela shares how she rose through the ranks at AdvancedMD, a leading Project Management (PM) and Electronic Health…

In this episode of Leaders in Medical Billing, host Chanie Gluck is joined by Paula Hall, a global healthcare consultant with decades of experience in clinical care and healthcare administration. With an astounding 63 credentials, Paula has led transformative revenue cycle and healthcare improvement projects across the United States, India, Africa,…

In this episode of Leaders in Medical Billing, Ankit Jain, co-founder and CEO of Infinitus Systems, discusses how AI voice agents are changing the healthcare industry. With a background in AI venture capital investment and experience launching two successful tech startups (including a Google acquisition), Ankit shares how Infinitus is eliminating i…

Chanie Gluck is joined by John Gwin, founder and CEO of The Auctus Group, a consulting firm specializing in financial and operational services for plastic surgeons and dermatologists. In this episode, John shares his passion for technology, leadership, and Revenue Cycle Management (RCM). John is also the Vice Chair of the HBMA Innovations Committee…

In this episode of Leaders in Medical Billing, host Chanie Gluck speaks with Sasha King, co-founder of Anatomy Financial. Anatomy is a healthcare tech start-up focused on automating financial workflows in the medical billing industry. Sasha shares her journey from serving as the Chief Commercial Officer at CareDX to founding Anatomy with her husban…

In this episode of Leaders in Medical Billing, host Chanie Gluck welcomes Jonathan LaChapelle, Director of Revenue Cycle Management at Adonis, a cutting-edge revenue intelligence and automation platform designed for healthcare. Jonathan shares insights from his extensive experience in the RCM space and discusses the revolutionary technology-driven …

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Melanie McGivney, Director of Operations at Impact Healthcare Solutions. With over 20 years of experience in revenue cycle management (RCM), Melanie shares insights on operational efficiency, building strong offshore relationships, and overcoming challenges in multi-state h…

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Sunil Konda, Chief Product Officer at SYNERGEN Health. With over 16 years of experience in healthcare technology, Sunil discusses how automation, AI, and cloud-based solutions are transforming the revenue cycle management (RCM) landscape. They delve into reducing inefficien…

In this episode of Leaders in Medical Billing, host Chanie Gluck continues the conversation with Sean McSweeney about how medical billing companies can differentiate themselves in a competitive RCM market. Sean emphasizes the importance of focusing on specialized services, leveraging technology, and aligning marketing strategies with client needs. …

In this episode of Leaders in Medical Billing, Chanie Gluck speaks with Nio Queiro, the founder of Queiro Group and the Chief Strategy Officer for Nashville General Hospital. Nio shared her incredible journey in the healthcare industry, which spans over 30 years and includes roles such as the SVP of Revenue Cycle at Tufts Medicine and consulting po…

In this deeply personal and inspiring episode of Leaders in Medical Billing, host Chanie Gluck sits down with Greg Wehrman, a nationally recognized expert in behavioral health billing and founder of Wehrman Healthcare Management Solutions. Gregory shares his journey from a college student stepping into the billing world to becoming a leader in the …

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Sean McSweeney, CEO of Voyant Health and a leader in healthcare revenue cycle management, analytics, AI, and automation. Sean shares insights from his impressive background in RCM and his current consulting work with billing companies and private equity firms. This episode …

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Carri Garbus, the owner of Vital Profits and an experienced medical billing professional. Carri shares her journey from working at her husband's podiatry practice to launching her own billing business, focusing on podiatry. She discusses the importance of specializing in a …

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Tara Thomas, the CEO and founder of T&T Medical Billing. Tara shares her 26-year journey in the medical billing industry, starting from a receptionist at a hospital to building her own successful billing company specializing in mental health services. Together, they discuss…

In this inspiring episode of Leaders in Medical Billing, Chanie Gluck sits down with Josh Fertel, owner of J3RCM, to discuss his remarkable journey into the medical billing industry. Pivoting from 30-years in the car business to founding his own medical billing company at the age of 57, Josh shares how personal challenges and a passion for learning…

In this episode of Leaders in Medical Billing, Chanie Gluck interviews Ashish Mandavia, a trained physician and now CEO and co-founder of Sohar Health. Ashish shares his journey from practicing psychiatry to becoming a healthcare tech entrepreneur, discussing the motivations behind his career shift and the challenges he faced in the process. He exp…

In this episode of "Leaders in Medical Billing," the discussion focuses on the transformative impact of AI and automation within the medical billing industry. Key topics include: AI and Automation Trends in Revenue Cycle Management (RCM): Exploration of current trends in AI and automation. The importance of incorporating automation to stay competit…

In this episode of "Leaders in Medical Billing," I had the pleasure of speaking with Jeff Robertson, the CEO of Nexsys Billing and Practice Management. Jeff brings a wealth of experience with 27 years in the industry, starting from owning a DME company to transitioning into revenue cycle management (RCM). Jeff shared his journey, which began with s…

In this insightful episode of "Leaders in Medical Billing," I had the pleasure of hosting Landon Tooke, the COO and Chief Compliance Officer at Impact Healthcare Solutions. Landon shared his unconventional journey from working in healthcare since 2001 to founding a rural health medical billing and consulting firm, and eventually pursuing a law degr…

In this insightful episode of the Leaders in Medical Billing podcast, host Chanie Gluck talks with Matt Riter, Principal at Capitol Associates, about key changes in healthcare legislation affecting the revenue cycle management (RCM) industry. They delve into critical provisions of the No Surprises Act and the challenges arising from recent cyberatt…

Join Chanie Gluck as she navigates the complex aftermath of the Change Healthcare cyberattack alongside Landon Tooke, COO and Chief Compliance Officer at Impact Healthcare Solutions. In this insightful episode, they discuss the latest developments and strategies for strengthening cybersecurity in the healthcare sector. Show Notes: Chanie sets the s…

In this enlightening episode, Benjamin Riegel, founder and host of the Revenue Cycle podcast "My Good Friends" and CEO of Tarpon Health, takes us through his journey from co-founding Health Rise Consulting Firm to establishing a unique community that fosters innovation and support among healthcare leaders. With a wealth of experience in enhancing h…

Benjamin Reigle, founder and host of the Revenue Cycle podcast "My Good Friends," shares his extensive experience in the healthcare industry, including co-founding Health Rise Consulting Firm and leading initiatives at companies like McKinsey & Company and Accredited Health (now R1). He is also the CEO of Tarpon Health, a community driving automati…

In this insightful episode, we dive into the heart of medical billing and coding with Beth Schleeper, CEO and founder of TNT Consulting and Advanced Coding Services. Beth shares her inspiring journey from starting a billing service as a new mother to fulfilling her dream of opening a coding school. Along the way, Beth emphasizes the importance of c…

Catherine Keegan, a seasoned professional with 34 years in the RCM space, shares her journey in academic healthcare and community medicine at East Carolina University. As the Director of Revenue Integrity, she discusses the vital role her team plays in revamping the revenue cycle process, ensuring compliance, and driving positive change appreciated…

Drained by constant business travel, Heidi Ritton said enough was enough and formed her new business LLC on a layover in the Charlotte airport. Five years later Behavioral Health Billing Services is thriving. It wasn’t easy, but failure wasn’t an option with two small children and a husband who went back to school. In this episode, Heidi shares the…

In this insightful episode, we had the pleasure of speaking with Ken Hogue, a seasoned professional in revenue cycle management. Ken shared his deep-rooted connection to healthcare, influenced by his family's background in the field, and his passion for being a mediator and executive in the space. Ken's journey began with a desire to improve the he…

In this solo episode of the Leaders in Medical Billing podcast, I reflect on the insights and lessons learned from the past two years of engaging with industry leaders. As we step into 2024, I aim to provide valuable takeaways for medical billing companies looking to strategize their growth in the coming years. Key Themes from Past Episodes Delegat…

In this episode of Leaders in Medical Billing, our guest Robert Kowalik shares his unique journey from being a physical therapist to transitioning into the billing side. With experience in running a private practice and managing a billing team, Robert saw an opportunity to help other physical therapy practices with their billing needs. He started b…

In this episode of Leaders in Medical Billing, our guest Christopher Turner shares his journey with implementing the Entrepreneurial Operating System (EOS) in his company. Christopher explains how he transitioned from being a founder to a CEO and the role that EOS played in transforming his business. He discusses his experiences with Vistage, a pee…

In this podcast, Denise Corbisiero, the COO of Integrity Billing, shares her personal journey into the mental health and substance abuse treatment industry. Denise started her career running a call center before transitioning into treatment, which fueled her passion for helping facilities and substance abuse facilities succeed financially. She has …

In this insightful podcast episode, we speak to Ryan O'Hara, an experienced healthcare professional currently working at Acclara, an RCM company. Ryan outlines his stress over the U.S. healthcare system, particularly the 22% GDP spending on healthcare despite having some of the worst outcomes. He acknowledges the need for a unique approach to addre…

Frank Corcino, has been in healthcare for the past 38 years. Starting in the healthcare debt collection business, he made a strategic shift into cash acceleration with early-age receivables. Currently Frank serves as a National Market Leader for Financial Operations in OnPoint Healthcare Partners, a boutique consulting firm in Texas. He acknowledge…

The Denver Nuggets just showed the world how teamwork wins championships. With 19 years as an assistant basketball coach for his alma mater, Baruch College, Gary Siano takes those same principles and applies it daily in his business Bearcat Billing Services. In just four years Gary has gone from start-up to a company with over 80 clients specialize…

In this podcast episode, we have Jeff Hillam, an entrepreneur, investor, speaker and art collector, who invests in small to mid-sized RCM businesses. Hillam shares his journey into healthcare, starting with a small consulting company in 2015 and expanding into a nationwide billing company. He attributes customer demand and a sales strategy focused …

In this episode, we invite you to join our enlightening webinar, "14 Ideas to Fix Our Healthcare System," featuring the seasoned industry expert, Dave Jakielo. Dave Jakielo, with over 30 years of hands-on management experience in healthcare, including 12 years in hospital patient finance and over two decades managing physician practices nationwide,…

Mick Polo literally grew up in his family’s medical billing business. Today as president of NCDS Medical Billing and past president of HBMA, he’s navigated the healthcare landscape for nearly three decades. In this episode, he shares with host Chanie Gluck the top challenges in healthcare today, the hottest specialties, and how businesses can get c…

With 30 years’ experience in healthcare sales and management, today industry veteran Dave Jakielo is a sought after speaker and sales coach. In the latest episode of Leaders in Medical Billing Dave shares a wealth of actionable marketing, sales and closing tips designed to help RCM professionals start increasing their business immediately. Show not…

During her 18 years running Accu-Med Billing Solutions, Robyn Goldberg found that success is rooted in two things-old fashioned communication and embracing new technologies. In this episode Robyn shares how improving the patient's experience has a direct bearing on billing success and why new technologies that automate elements of the workflow are …

For over 20 years Matt Tamez worked in technology for the federal government. Now as the COO of Phoenix RCM he’s taking the inside knowledge he gained to lobby for better healthcare for patients and easier reimbursement for providers. In the latest episode of Leaders in Medical Billing Matt shares his advocacy work and advice for others interested …

If you’re thinking of selling your medical billing business in the next five years, you’re leaving money on the table if you don’t tune in! In this episode, Zach Eisenberg of Greenberg Advisors shares his experience with healthcare M&A to help owners get the best possible sale price. Zach provides insight into what buyers today are looking for, ste…

The one thing they don’t teach in medical school is how to be a successful entrepreneur, but Will Humphreys can. Through his companies, Healthcare Business Academy and In the Black, Humphreys offers physical therapists business coaching and medical billing. After selling his own physical therapy practice, Humphreys was determined to create a busine…

The rates you negotiate with insurance providers ultimately determines your bottom line. Independent physicians or small medical groups often believe they can’t negotiate and that is 100 percent false. Nathaniel Arana, CEO of NGA Healthcare specializes in helping doctors get optimal payments from the insurance company. Here, he shares his top tips …

An influential voice in the industry for over 30 years, Terry Fletcher is a consultant, educator and popular podcaster. In this episode she shares her own journey, the secrets to help you build your influence and leadership, and the hottest topics in healthcare today. Timestamps 00:00 - 3:00 How Terry got started in her career from working in a phy…

For many business owners, selling their business is the reward for years of hard work. In this episode, Asher Gancz, owner of Medical Data Consultants shares how to make your business attractive for an acquisition. Gancz, who has acquired multiple companies, discusses the type of businesses that grab his attention and the three things you must have…

With over a decade working for a large insurance company, Shamont Snowden, now the CEO of East Main Health, shares the secrets to getting your claims accepted. Shamont’s experience in health insurance led him to start his own medical billing company to solve many of the problems he saw that existed between providers and the insurance companies. For…

With over 30 years in medical billing, Ron Decker has seen the industry change as the complexity of healthcare has evolved. After 26 years as CEO of Innovative Healthcare, Decker sold the company and is now involved in its new chapter. Here he sits down with host Chanie Gluck to discuss the role of medical billing companies today and how to adapt y…

Today, it seems having worker’s comp claims denied is par for the course. In this episode of Leaders in Medical Billing we chat with Howard Weinstein, president of Medrina Technology Management, LLC in California about how having a proactive medical billing team can help medical practitioners improve their claim approval rates and increase the prof…

If you think one person can’t make a big difference prepare to be inspired by the story of Andrew Graham. Entrepreneur, civic leader and President & CEO of Clinic Services, Graham saw a basic problem with transparency in the healthcare system and took it upon himself to lead the charge to change it. His efforts saw the former President sign an Exec…

Federally Qualified Health Centers, or FQHCs, typically deliver services to an underserved population. But do you know as much about it as you should? Jasmine Vializ, CEO of Inlera Inc. and trailblazer since the age of 14, dives deep into the future of healthcare by considering how FQHCs are a testing ground for continuing to serve the populations …