In Part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Benjamin Dryer, a Culture Consultant, Culture Pyramid Implementation, Public Speaker at Align & Elevate Consulting. Benjamin shares how real conversations and better training can reduce stress and boost team performance. He introduces a pyramid model for hon…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Benjamin Dryer, a Culture Consultant, Culture Pyramid Implementation, Public Speaker at Align & Elevate Consulting, about the emotional toll of working in the trades. Benjamin shares his personal story, including the loss of his father to suicide, and how it led him to…

In Part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss. They discuss the world of TT valves for heat pumps, particularly the Danfoss TR6. Jamie explains how balance port valves work, the importance of proper leak detection, and why correct ch…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss, to talk all about TX valves for heat pumps. Jamie breaks down how these valves work in both heating and cooling modes and why they need to handle refrigerant flow in two directions. They discuss t…

In this solo episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares a real-world story about residential HVAC service and why changing capacitors and contactors on a schedule can hel…

In Part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Nick F. (Nick Fergis), co-founder and CEO of Property.com, a site that connects homeowners with top-rated contractors. They go over the free and paid membership tiers for contractors, tools like Max Closer and Max Qualifier, and how Property.com helps build tr…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Nick F.(Nick Fergis), Co-Founder and CEO of Property.com, about how HVAC contractors can grow their business online. They talk about how Property.com connects homeowners with top-rated contractors and how HVAC pros can get free microsites to boost their visibility. Nick…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats again with Drew Tozer, author of Feel Good Homes and Partner at Foundry Heat Pumps, and Expert Advisor at Building Decarbonization Alliance and Jouleia. They talk about why right-sizing HVAC systems is so important and how old rules of thumb often lead to discomfort. Drew ex…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Drew Tozer, an energy advisor and Partner at Foundry Heat Pumps, and Expert Advisor at Building Decarbonization Alliance and Jouleia, about heat pump systems and how to make homes more comfortable. They discuss common problems like hot and cold rooms, the myths around h…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his chat with Matthew Cowley, a North America Sales Manager: Spectroline Leak Detection (Industrial & HVAC/R) at Spectronics Corporation. They discuss the leak sealants, their proper use, and common misconceptions. Matthew explains how Spectronics' oil-based, solvent-fre…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Matthew Cowley, a North America Sales Manager: Spectroline Leak Detection (Industrial & HVAC/R) at Spectronics Corporation, about the truth behind internal sealants used in HVAC systems. They explain how older polymer-based sealants caused problems due to chemical react…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with David Rames, Senior Product Manager at Midea America. In Part 2, David talks about the importance of pressure testing and evacuating each line set in multi-zone ductless systems. He emphasizes using a torque wrench to avoid over-tightening flare nut…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with David Rames, Senior Product Manager at Midea America, about how Multi-zone Ductless systems work and where they fit best. David explains why they’re great for homes without ductwork and how each room can have its own comfort setting. They break down how the system runs,…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie wraps up his chat with Tyler Nelson from Sauermann Group. In Part 02, Tyler shares his thoughts on using UV dye and leak sealants in refrigerant systems. They talk about how some products, like Spectroline dye, are safe and approved by top manufacturers. Tyler also discusses the p…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie with Tyler Nelson from Sauermann Group talk about the best ways to find refrigerant leaks. Tyler explains why old methods like using soap bubbles aren’t enough anymore, and how electronic and ultrasonic leak detectors can save time and avoid costly mistakes. They also talk about t…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Tyler Nelson from Sauermann Group, an expert in refrigeration and HVAC tools. In Part 02, Tyler talks about the benefits of using wireless probes and digital manifolds over traditional methods, explaining how they help improve efficiency and reduce …

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson from Sauermann Group about how digital tools are changing the HVAC industry. Tyler explains why using smart tools like digital gauges and apps is not just about speed, it’s about proving your work, building trust, and keeping customers informed. He shares h…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Glen Schwarzman from Copeland about compressors and refrigerants. They discuss why using the wrong refrigerant can cause problems and void warranties. Glen explains different types of compressors, how variable speed tech works, and the importance of protecting compresso…

In this episode of the HVAC Know It All Podcast, host Ben Reed continues his chat with Tony Mormino, is VP of Technical Media at AIR Control Concepts and a host on HVAC TV. In Part 02, Tony shares key lessons from his career, like the value of showing up when things go wrong, how hands-on experience can boost trust, and why honesty builds strong cl…

In this episode of the HVAC Know It All Podcast, guest host Ben Reed talks with Tony Mormino is VP of Technical Media at AIR Control Concepts and a host on HVAC TV. Recorded live at AHR Expo 2025, they dive into the real-world challenges of selling large HVAC systems. Tony shares how he moved from engineering into sales and why building trust is ke…

In this solo episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares key HVAC maintenance tips for spring and summer. He talks about checking filters, fans, and airflow before diving …

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Mason Parker from Wright Sales about Smart Lock, a tool-free HVAC fitting. They dive into how Smart Lock works, its safety benefits, and how it helps avoid brazing in tight spots. Mason explains its design, types of fittings, and how it connects without flaring. He shar…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Chloe Glynn, a sales genius in commercial and industrial HVAC maintenance at Midwest Mechanical (Commercial, Industrial HVAC Mechanical Services - a Service Logic Company). In Part 02, they discuss how Chloe builds trust by avoiding one-size-fits-al…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Chloe Glynn, a sales expert in commercial and industrial HVAC maintenance at Midwest Mechanical (Commercial, Industrial HVAC Mechanical Services - a Service Logic Company). Chloe explains how she sells maintenance plans for large buildings, focusing on keeping equipment…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tom Lorenz the Director of Product Management at Copeland and Emerson, Randy Ruiz, the chief engineer at Emersion, and Ben Reed who is the principal of Teal Maker and Technical Marketing Specialist at HVAC Know it All and measureQuick, about the latest Sensi thermostat …

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tom Lorenz the Director of Product Management at Copeland and Emerson, Randy Ruiz, the chief engineer at Emersion, and Ben Reed who is the principal of Teal Maker and Technical Marketing Specialist at HVAC Know it All and measureQuick, about a new wireless HVAC tool cal…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Marlee Spiegelberg and Montana McElwain from Condair USA/CA about mold, humidity, and air quality. They explain what the water activity factor is and how it connects to mold growth. They also talk about keeping homes and buildings safe by controlling humidity. Their goa…

On this short episode of the HVAC Know It All Podcast, Gary talks to us about A3 refrigerant parts and why they need to be intrinically safe and can't be any part off the truck. Check out Jobber for a 2 week free trial. getjobber.com/hvacknowitall

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Patrick Butler, a seasoned HVAC technician and educator, and Field Service Supervisor at SAV-MOR MECHANICAL, INC. Patrick, who has over 20 years in the industry, shares his journey from apprentice to expert. In Part 2, they discuss the shift in technician training, from…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Patrick Butler, an expert in commercial HVAC and building automation and Field Service Supervisor at SAV-MOR MECHANICAL, INC. Patrick, with years of hands-on experience, explains how building automation is changing how we run HVAC systems. He talks about how it saves …

In this episode of the HVAC Know It All Podcast, host Gary McCreadie welcomes back Tyler Nelson from Sauermann Group for Part 2 of their talk on combustion analysis. Tyler shares more about how tuning equipment with a combustion analyzer can help HVAC techs improve safety, performance, and system life. He also explains how to read O2, CO, and CO2 l…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson from Sauermann Group about the role of combustion analysis in HVAC systems. Tyler, a passionate expert in combustion and commissioning, shares how the industry has evolved from old-school tools to advanced digital analyzers. He explains why checking combust…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie welcomes Michael Richardson, better known as MC from New Zealand. Michael, who is Flexibility Services Manager at Transpower New Zealand, the national grid operator. In Part 2, they discuss smart HVAC tech, demand response, and how commercial innovations are moving into residentia…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie welcomes Michael Richardson, better known as MC from New Zealand. Michael, who is Flexibility Services Manager at Transpower New Zealand, the national grid operator, shares an insider’s look into New Zealand’s energy landscape and the country's ongoing shift toward heat pump techn…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie welcomes Trent Parker, better known as Mr. Fat Cheeto, to talk about the funny side of the HVAC industry. He shares how he became popular online and went from working in HVAC to making videos. His videos are entertaining but also show real problems in the industry. He helps people…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Gerry Wagner, President of Education, Services & Products Company LLC (ESPCO LLC. In Part 2, they discuss how business decisions affect service quality and the industry's reputation. Gerry shares his honest thoughts on bad business practices that hu…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Gerry Wagner, President of Education, Services & Products Company LLC (ESPCO LLC), and a seasoned HVAC expert who shares his strong views on DIY HVAC solutions and their impact on the industry. Inspired by his visit to the AHR Expo in Orlando, he explains the concerns…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Tim De Stasio, the owner and president of Comfort Science Solutions. In Part 2, he takes a closer look at the issues in HVAC caused by profit-focused decisions instead of customer care. He also discusses how company culture and investor pressure can…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Tim De Stasio, the owner and president of Comfort Science Solutions LLC, who has become a popular figure in the industry through his engaging critique videos. In Part 1, they discuss Tim's journey into creating content that humorously but constructively points out err…

In this episode of HVAC Know It All Podcast, host Gary McCreadie continues his convo with John Pastorello, an expert in HVAC cleaning solutions, and CEO at RTX Scientific, Inc dba Refrigeration Technologies. In Part 02 they break down coil cleaners, explaining why choosing the right product is crucial for different HVAC parts. John warns about the …

In this episode of the HVAC Know It All Podcast, host Gary McCreadie, talks with John Pastorello, an HVAC technician and chemist turned innovator, CEO at RTX Scientific, Inc dba Refrigeration Technologies. In this Part 1 they discuss the importance of coil protection and John’s invention coil coating, which helps prevent corrosion in tough environm…

In this episode of HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Dr. Mark Modera, The Inventor of Aeroseal, Professor at the University of California, Davis, Visiting Faculty at Berkeley Lab and Former Vice President at Carrier HVAC. In this Part 02 they discuss how HVAC contractors can integrate Aeroseal into their …

It might take sometime to build the customer base you enjoy working for. Gary McCreadie takes us through how he met another contractor that services high end homes and how how enjoys that service environment. Latching on to the right customer that you can serve and enjoy doing so, can help your business grow to the next level. Check out Jobber, the…

In this episode of HVAC Know It All Podcast, host Gary McCreadie welcomes Dr. Mark Modera, The Inventor of Aeroseal, Professor at the University of California, Davis, and Visiting Faculty at Berkeley Lab and Former Vice President at Carrier HVAC. They talk about why sealing ducts is important for HVAC performance, how new methods like Aeroseal, the…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Jim Bergmann, President of measureQuick and Director of New Product Development at Redfish Instruments Inc. In Part 2, they discuss the challenges of low ambient charging, the transition from traditional methods to modern solutions like charging bla…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie welcomes Jim Bergmann, President of measureQuick and Director of New Product Development at Redfish Instruments Inc. They discuss the responsibilities of HVAC technicians, the shift from traditional charging methods to modern techniques like charging blankets, and why accurate dia…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Laurence Michelson, Co-Managing Partner at Cool Daddy LLC, Director of ObjectStep, HVAC Constitution expert at AlphaSights, and former Senior HVAC Counterman at A&R Supply, South Florida. In Part 2, they discussed the challenges within HVAC supply c…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Laurence Michelson, Co-Managing Partner at Cool Daddy LLC, Director of ObjectStep, HVAC Constitution expert at AlphaSights. and former Senior HVAC Counterman at A&R Supply, South Florida. They will explore the life of an HVAC suppliers counterperson, the disconnect be…

Not all coil cleaners in HVAC and Refrigeration are created equal. That sticker on the OEM equipment that states, "only use water", does hold some weight but not nearly as much as you think. In this short episode, Gary McCreadie discusses what coil cleaners can be used on condensers and evaporaters without damaging the coil. Check out Jobber, the C…

In this episode of the HVAC Know It All Podcast, Host Gary McCreadie continues his conversation with Jamie Kitchen, an Industry Expert from Danfoss. In Part 2, they will discuss the role of check valves in Heat Pump TXVs in more detail, comparing North American and European TXV designs and discussing why refrigerant adoption differs across regions.…