In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston and Ceri Chaplin to explore the major changes to the Quality and Outcomes Framework for the 2025/26 contract, and what they mean for general practice. The episode dives into the removal of income protected indicators and the Quality Improvement…

In this episode we welcome back Pete Woodward, from Cheadle Medical Practice. Over the past year, Pete has experienced a whirlwind of success, including winning the Practice Manager of the Year Award and stepping into the role of managing partner. He shares insights into the evolution of their innovative triage, The Human Touch, which continues to …

Is the Future of General Practice Finally Looking Brighter? In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston, Robyn Clark, and James Gransby to discuss the newly agreed contract for general practice. After three years of imposed terms, the promise of an additional £889 million in funding offe…

This week, we welcome Ashleigh Perryman and Michael Norris from Gosport PCN to discuss their pioneering work in team-based pharmacy services across five GP practices. Leading a team of 10 pharmacists, 10 technicians, and 4 admin staff, they share how their centralised approach fosters collaboration and innovation. Learn how strategic staff deployme…

In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston and Tara Humphrey, Founder and CEO of THC Primary Care, to explore the transformative potential of the new Neighbourhood Health Guidelines. Ben, Claire, and Tara examine how these guidelines could reshape healthcare delivery at the neighbourhoo…

Unlock the secrets to revolutionising general practice with Ruth Rankine from the NHS Confederation, as she guides us through the intricate web of healthcare innovation and policy shaping. Learn how Ruth's pivotal role empowers her to engage with key stakeholders to drive transformative changes across the healthcare landscape. Discover the unique p…

In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston, Kay Keane, and Hussain Gandhi. Together, they delve into the significant changes in advice and guidance funding for general practice, introduced as part of the government's new Elective Recovery Plan. With a focus on patient choice and the new…

We’re pleased to kick off the new year with a returning guest, Lorenz Kemper, Co-founder and Director of Medlink Solutions. Since his last appearance during the pandemic in 2020, Medlink has achieved remarkable growth and innovation in transforming general practice operations across the UK. In this episode, Lorenz discusses how Medlink has expanded…

In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston & Kay Keane, they explore the financial challenges that general practices are facing in light of recent budget changes. Practices are grappling with significant costs, and the fear of potential staff reductions looms large. They highlight the o…

Join Ben in this solo episode as he explores the rapidly changing landscape of general practice and primary care networks. With the five year contract ending in March, is general practice facing significant financial challenges and an uncertain future? Ben explores the potential shift towards a neighbourhood based model of healthcare integration. A…

This week, Ben is joined by former colleague, Adrian McCourt, to explore groundbreaking innovations in general practice health services. Adrian shares his transformative work from the past three years, focusing on how addressing social determinants of health can enhance healthcare outcomes. He highlights the challenges and impacts of tackling issue…

Primary care leader Dr Tom Holdsworth returns to the podcast, bringing his wealth of experience from Sheffield's dynamic healthcare scene. This episode uncovers how his team embraced an NHS England pilot with a mix of enthusiasm and cautious optimism, aiming to revolutionise data accuracy and effectiveness in primary care. Eager to innovate, Tom ex…

Could the future of rural healthcare be at risk? Join us as we welcome Nicola Davies, Matthew Isom & Ed Kennedy to discuss the pressing challenges confronting dispensing practices in rural areas. These practices, crucial for providing medication to patients living far from pharmacies, are battling rising drug costs and inadequate reimbursements. He…

Welcome to this very special podcast episode where we discuss in-depth the recent Medical Journal of Australia supplement collection of five research articles highlighting the successes of the RVTS programme. I am joined by RVTS CEO Dr Pat Giddings and Assoc. Professor Belinda O’Sullivan from the University of Queensland who conducted the research …

Join Ben as he explores the new primary care patient safety strategy released in September, with expert Laura Marshall, Co-Founder L&L Consultancy Group and senior associate at Oliver and Company. This episode uncovers the strategy's potential to revolutionise patient safety in general practice and addresses the challenges and opportunities it pres…

In this week’s episode, brought to you in partnership with Practice Index, we welcome James Gransby and Ceri Chaplin. They join Ben to discuss the implications of the recent budget on general practice, sharing concerns about how these changes could significantly impact practice finances. They highlight the projected cost increase for employing some…

Join Ben as he brings together pensions expert Paul Gordon and accountant James Gransby to explore the recent changes in NHS pensions. They discuss the aftermath of the age discrimination case and its consequences following the government's loss, which has resulted in revised pension statements for many NHS members. The discussion delves into the c…

Join Ben this week, with guest Joe McManners, a GP in Oxford, as they explore the challenges and potential solutions for enhancing primary and community care within the NHS. They tackle the provocative notion that a sudden influx of funding into primary care might not yield the desired outcomes without the necessary structures and capacity. Drawing…

In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston. Ben & Claire discuss the challenges PCNs face with the tight timelines and ambiguous guidance surrounding the new additional role reimbursement scheme for GPs. Claire shares her perspective on the recruitment hurdles, including stringent crite…

Join Ben as he explores the critical intersection of healthcare and environmental sustainability with Dr Fran Cundill, a dedicated GP from North Sheffield and the chair of South Yorkshire Greener Practice. In their conversation, Fran shares her inspiring journey of spearheading sustainability initiatives across four PCNs. Discover how she crafted t…

Join Ben for an engaging conversation with Amy Sissons, business partner and head of innovation at Qualitas Consortium, and Dr Naomi Bennett, GP partner and graduate of the Pathway for Partnership programme. Together, they explore how the Pathway for Partnership programme empowers both new and experienced GP partners to enhance their leadership abi…

For the sixth year running, we welcome back Hussain Gandhi, to reflect on the transformative journey of PCNs since their launch in 2019. Ben & Gandhi discuss the evolution of managing Additional Roles Reimbursement Scheme roles, highlighting the transition from rapid growth and role definition to achieving stability and effectiveness within the wor…

Join Ben this week as he explores the cutting-edge implementation of autonomous patient triage in general practice with esteemed guests, Jake Kennerson, at The Groves Medical Centre and Elango Vijaykumar, at NHS Surrey Heartlands. Over the course of this episode, Jake and Elango share their experiences with Rapid Health, a revolutionary triage tool…

Should GPs be added to the Additional Role Reimbursement Scheme? Join Ben & Tara Humphrey from THC Primary Care, as they dissect the details of the new funding scheme specifically allocated for GPs and its potential impact on PCNs. Tara shares her insights on learning from past experiences, avoiding resource dilution, and the practicalities of fina…

Join Ben for his first episode back as he talks with Adrian Down & Darren Altus, as they explore the fascinating journey of K2 Healthcare. They focus on the strategic approach to healthcare model implementation, emphasising the importance of tailoring funding and structure around a predefined model. Explore the methods of measuring success, the fee…

Join Ben as he explores the evolving role of pharmacists in general practice, with special guests Ruhina Kassam & Mahmud Mamayusupov from Clinical Pharmacist Solutions. They share insights on the push for pharmacists to become prescribers, emphasising the importance of this shift to meet increasing healthcare demands. Ruhina & Mahmud introduce the …

Join us as we welcome Judy Oliver and Charlotte Cummings from Oliver and Company to discuss the fascinating journey and evolution of integrated neighbourhood teams. Judy and Charlotte share invaluable insights on customising the program to bring together community services, social care, general practice, mental health, and the voluntary sector, emp…

In this week’s episode, brought to you in partnership with Practice Index, we welcome Adrian Down, the managing partner at Caythorpe & Ancaster Medical Practice. Adrian shares his fascinating journey from a high-paying role in a multinational firm to becoming a practice manager in general practice. He reflects on his transition and discusses the dy…

Join us this week as Ben welcomes Dr. Steph Cook and Dr. Jennifer Greenlaw to discuss the groundbreaking concept of women's health hubs. Steph and Jennifer are both experienced GPs with a focus on women's health, and share their innovative work in Liverpool and Manchester. Discover how these hubs bring together existing services to provide comprehe…

Robert McCartney, an associate at Hemsons, is back again, as they explore his recent work on PCNs and integrated neighbourhood teams. Robert shares his insights into the complexities of creating legal constructs for these collaborations, emphasising the importance of contractual agreements with community services and third parties like pharmacies a…

Join us in this enlightening episode as we reconnect with Dr. Donal Collins, to explore innovative approaches to managing type 2 diabetes. Through shared decision-making, whether it’s dietary changes or new medications, we discuss how managing insulin and energy intake can shrink fat cells and reduce inflammation. Donal & Ben explore the strategic …

Join us for an insightful conversation with Dr Christian Hornung, who wears many hats in the realm of primary care. Listen in as we explore a strategic energy savings initiative that began within a PCN and blossomed into a national success story. With the help of an energy consultant, healthcare practices, pharmacies, charities, and private hospita…

In this episode of RVTS4GP's, we have two excerpts taken from our popular first-year webinar on Men’s Health. The presenter is Dr Justin Coleman, a very experienced GP currently working in Brisbane in Aboriginal and Torres Strait Islander health. Justin has a vast experience in medical education, including being a co-editor for Murtagh's General Pr…

Join Ben this week, as we celebrate the 400th episode of the General Practice Podcast, by tackling the intricate landscape of the 2024-2025 period for general practices. In this solo episode, Ben discusses the challenges brought on by the continuation of the five-year GP contract with added cuts, addressing issues such as below-inflation pay growth…

Join us for a fascinating exploration with Agnes Kasprowicz from the City and Hackney Office of PCNs. We look at the journey of City & Hackney Office of PCNs, as they provide support to eight PCNs, acting as a unified voice for the networks and championing their development and impact in their local communities. Discover how these networks have evo…

In this week’s episode, brought to you in partnership with Practice Index, we welcome back the insightful Robyn Clark and Kay Keane, who share their pioneering experiences with the ‘Right Care, First Time’ campaign. This episode brings to light the complex skills required of modern patient services teams, the critical need for recognition and appro…

Ben is joined, once again by Dr. Neil Modha, a mastermind in revolutionising patient care through innovative practices and strategic partnerships. As the GP partner of Thistlemoor Medical Centre. Neil discusses the fine art of managing workload and curbing GP burnout by staying ahead of the curve with bespoke roles designed to meet patient demands.…

Ben is joined by George Gavriel & Bobby Pozzoni-Child, from the Bucks GP Provider Alliance. Their engaging discussion looks at the crucial role of collaboration with the ICB to amplify the GP provider voice and underscores the value of place-based leadership groups as emphasised in the Fuller stock take. Discover the intricate structure of Bucks' G…

In this episode, we delve into highlights from the second annual PCN Plus live conference, where Ben teamed up with Tara Humphrey, Dr. Andy Foster, and Dr. Hussain Gandhi on Wednesday 17th April. Tune in as they explore life beyond primary care networks, the evolving role of PCNs, and their significant influence on the healthcare landscape. Introdu…

We are joined, once again, by Dr Nigel Fraser, Dr Mike Hearne, and Conor Price. This week they discuss how Herefordshire has taken significant strides in influencing integrated care board decisions through data sharing and analytics, highlighting the critical role of Primary Care Analytics in the evolution of local data systems. Hear about the nati…

This episode is Part 2 of a two-part conversation with Associate Professor Dr Chris Hogan, addressing how to stay safe in our practices when dealing with agitated, distressed or potentially dangerous patients. Listen to tips, tricks and wisdom from Chris, gleaned from forty years of rural, general and hospital practice. This is an important topic t…

In this episode, we sit down for Part One of a two-part conversation with Associate Professor Dr Chris Hogan, addressing how to stay safe in our practices when dealing with agitated, distressed or potentially dangerous patients. Listen to tips, tricks and wisdom from Chris, gleaned from forty years of rural, general and hospital practice. This is a…

Join us as we explore the advancements in general practice data and analytics, as Ben sits down with Dr Nigel Fraser, Dr Mike Hearne, and Conor Price. They share their invaluable insights on the early initiatives of data sharing using EMIS and the importance of establishing trust among practices. Together, they unravel the complexities of standardi…

With general practice at a crossroads, Practice Index podcast regulars Robyn Clark and Claire Houston join Ben to assess the financial hurdles presented within the latest GP contract. The 2% funding increase is a drop in the ocean against towering inflation and the uptick in the national living wage could well see a situation whereby practices are …

Listen in as we welcome back experts James Gransby from RSM UK and Robert McCartney from Hempsons for an insightful analysis of the upcoming 24/25 GP contract changes and the associated financial pressures. They tackle the stark realities practices are facing, including the modest wage increases and low inflation rate adjustments set against a back…

Ben welcomes back podcast favourite, Sheinaz Stansfield, Quality Improvement Lead for Oxford Terrace and Rawling Road Medical Group. Sheinaz joins Ben to share her pioneering methods for workforce redesign in General Practice, which include a thorough examination of patient demand and the utilisation of tools to distinguish between activity and dem…

Unlock the secrets to compassionate healthcare as we join forces with Kay Keane, Shaun Jackson and Katherine Scott from Urban Village Medical Practice, to discuss primary care's pivotal role in supporting the homeless community. Together, they navigate the complex definition of homelessness, the responsibilities of local authorities, and how health…

In this week’s episode, brought to you in partnership with Practice Index, Kay Keane and Claire Houston join Ben for a candid discussion on the financial challenges practices are facing. At the heart of their discussion lies the tension between the escalating costs of running a practice, including the forthcoming minimum wage hike, and the proposed…

Tim Rigg & Jessie Teggin join Ben to discuss ‘Out in the Field’, a provider of retreats for NHS staff. This episode looks into the transformative journey of healthcare staff towards holistic wellbeing, Jessie and Tim share information about the unique retreats that are aimed at nurturing the wellbeing of healthcare professionals, empowering them to…

Join Andy and Gandhi from eGPLearning and Tara Humphrey for something different this week, as our very own Ben joined eGPLearning’s live discussion to explore what is next for PCNs. They look into the future of General Practice, GP contract negotiations and the evolution of patient care. They navigate through the challenges of recruitment, resource…