Podcast - Lorenz Kemper - Medlink's Automated Recall with Online reviews

The General Practice Podcast

We’re pleased to kick off the new year with a returning guest, Lorenz Kemper, Co-founder and Director of Medlink Solutions. Since his last appearance during the pandemic in 2020, Medlink has achieved remarkable growth and innovation in transforming general practice operations across the UK. In this episode, Lorenz discusses how Medlink has expanded its client base and unveiled an automated recall system integrated with EMIS Web. This breakthrough reduces administrative workloads, increases clinical capacity, and absorbs communication costs, resulting in significant savings and improved efficiency for practices.

Join us to explore how these advancements are reshaping the way practices manage enhanced services.

Introduction (00:08)

Peak of the pandemic.. (01:38)

What’s happened since then? (02:05)

How do you manage health checks remotely.. (02:47)

Is this practice focused? (03:41)

What does MedLink do? (05:30)

How have practices found this system? (10:02)

Providing patients with options.. (12:42)

What’s included for each practice? (13:26)

Future plans.. (14:27)

Development of neighbourhood teams (15:24)

Working with secondary care.. (18:01)

Finding out more.. (18:48)

You can visit the MedLink website here.

You can listen back to Lorenz’ & Ben’s previous episode ‘Online long-term condition reviews using MedLink’ here.

For all enquiries about the Ockham podcast, please contact Ben Gowland here.