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Gimlet

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"'A podcast about the internet' that is actually an unfailingly original exploration of modern life and how to survive it." - The Guardian. Hosted by Alex Goldman and Emmanuel Dzotsi from Gimlet.
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Hosted by Brooke Sellas, CEO of B Squared Media and a leading voice in social care, this podcast explores the untapped power of using social media to create unforgettable customer experiences. Each week, Brooke dives into real-world strategies, industry trends, and actionable insights to help brands level up their CX game on social. You’ll hear candid interviews with top CX and DCX experts, learn from inspiring case studies, and get answers to your burning social care questions in the “Care ...
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Tsaastrology

Bern, Nikki, Inye, and VP

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Let's talk about anything and everything under the sun, moon, and stars! An improv comedy podcast about astrology, misadventures, and the powers within the universe. Tsaastrology is part of the BUNK Collective. Discover more podcasts at www.thebunkph.com Advertise with us! Hit us up at [email protected] and let's collaborate. Support this podcast through www.ko-fi.com/tsaastrology.
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Are you a t-shirt maker or a seller of handmade products? Are you trying to turn your creative passion into a thriving business while balancing your 9-5 job? You're in the right place! I'm Amy, and I've been where you are. I know what it's like to have a million ideas but limited time in the day. That's why I created the "Turn Down The Hustle" podcast – a weekly show designed to help busy creatives like you. Join me as we dive into practical tips and actionable insights. We'll cover marketin ...
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A deep dive into the classic Kdramas that have hooked fans around the world and across decades. Are you crazy for Coffee Prince? In love with My Lovely Sam Soon? Can't get enough of Boys Over Flowers in all its incarnations? This is for you! Hosted by the F4, aka the Flower Fans 4. Vickey and Katherine are longtime Kdrama fans while Melanie and Alisa have just jumped into the Kdrama pool. But we all share a love of good storytelling, epic romance, shower angsting, piggyback rides, back hugs ...
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In this episode, I’m unpacking a big CX truth: empathy without process is chaos. But process without empathy? That’s just cruelty. I share how empathy and structure together unlock scalable social care—including a story from my twenties (yes, there’s beer involved) and how we helped Brother International cut response time by 3,791%. You’ll also hea…
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We’re pulling back the curtain on what real social care looks like in action. My guest is the brilliant Jill Sammons, SVP of Marketing, Well-being & Wealth Advisory at BCU, and yes—a longtime client of ours. This conversation is packed with truth bombs about empathy, internal alignment, and how one fireworks-worthy moment completely shifted the way…
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Most brands chase customer loyalty with clever copy, fast replies, or AI shortcuts. But let’s be real, if your customers don’t feel anything when they engage with you, you’re 100% replaceable. In this Care Chat, I’m answering 5 of the most common questions I get about how to build emotional payoff into your social care strategy. We’re talking perso…
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If your social post gets a like, cool. But if it makes someone think, “This brand gets me,” now we’re talking emotional loyalty. In this episode, I walk through Christina Garnett’s Brand Affinity Ladder and how to actually use it to write better social content. We’re moving beyond vanity metrics and into identity alignment—because that’s what keeps…
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