Beyond Four Walls delves into the dynamic world of block management in the UK, navigating the complexities of the sector, unravelling key topics, and shedding light on vital issues affecting communities and property managers. There will be conversations with experts, industry leaders, and passionate individuals talking about everything from insurance to inclusivity.
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As a new parent of a child with a rare genetic syndrome, I was lost. There was no guide. There was no rulebook. This was not what I had imagined. As I navigated my way through this new reality, I realized something that should have been simple, but was not. A truth that had always been there, but that I had lost sight of for a time - I am not alone. And neither are you. These are the stories of my family, and of families like ours. These are the stories of how we have persevered, cried, bond ...
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Matthew Young | Stepping In & Standing Strong | The Role of a Tribunal Appointed Manager
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50:33In this episode of Beyond Four Walls, Jodie Fraser welcomes someone who’s usually behind the mic — Matthew Young — for an open and insightful conversation about his career, wellbeing, and the unique challenges of being a tribunal-appointed property manager. Matthew shares his journey into the property management sector, the pivotal moments that sha…
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Tony Martin | Caxtons Property Consultants | Mental Health, Management & Making a Difference
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40:18In this episode of Beyond Four Walls, host Jodie Fraser is joined by Tony Martin, a well-known voice in the block management world and a daily LinkedIn poster who’s passionate about raising standards and improving communication across the leasehold sector. Tony opens up about his journey into property management, the pressures of leadership, and ho…
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Zoe Walheim | Earl Kendrick | Heritage, Honesty, and Hard Hats
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34:54In this episode of Beyond Four Walls, I’m joined by Zoë Walheim—Chartered Surveyor, operational leader at Earl Kendrick, and passionate advocate for diversity, wellbeing, and the future of the surveying profession. With over a decade of experience in both the public and private sectors, Zoë brings a rare mix of technical expertise and thoughtful le…
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Jessica Warwick | Making Energy Work For Property Managers
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29:09In this episode of Beyond Four Walls, host Jodie Fraser is joined by Jessica Warwick, an energy specialist and trusted partner to block managers across the UK. Representing Data Energy and working in partnership with DMG Delta under the Trinergy brand, Jessica helps property managers take control of their energy systems, reduce costs, and stay comp…
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Jess Parmar | The Property People | 70% Science, 30% Art | A Blueprint for Impactful Leadership
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32:02In this powerful episode of Beyond Four Walls, host Jodie Fraser sits down with the inspiring Jess Parmar — a woman who has not only led major property and hospitality brands across the globe but has done so with heart, humanity, and an unwavering commitment to creating communities that feel as good as they function. With over 20 years of experienc…
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Deborah Bulcock | Leaving Corporate and Finding Clarity
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50:47In this episode of Beyond Four Walls, I’m joined by the incredible Deborah Bulcock—leadership coach, burnout expert, author, and former corporate director who made the brave decision to step away from the high-flying world of banking to build a purpose-led business on her own terms. Deborah shares her deeply personal journey of leaving a senior rol…
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Darren Waitson | Nirvana Group | Maintenance With Meaning and Building Trust
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39:26From his early career to the launch of Nirvana, Darren shares his journey, his passion for partnership-led service, and why he believes the property sector is ready for a cultural shift. With a people-first mindset and a focus on transparency, Darren unpacks the real meaning behind quality maintenance and how Nirvana is working to raise the standar…
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Victoria Whitelaw | From Apprentice Advocate to a Manager of Managers
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49:20
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49:20In this heartfelt episode of Beyond Four Walls, we sit down with Victoria Whitelaw — Northern Ambassador for Doyenne, proud building safety leader, mum, and passionate advocate for people who carve out their own paths. Victoria shares her honest journey of not taking the traditional university route and how she’s now helping champion alternative qu…
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Joey Kolirin | Powering Through the Darkness | Joey's Honest Talk About Addiction and Recovery
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43:14In this powerful episode, Jodie Fraser sits down with Joey Kolirin, Commercial Director at Full Power Utilities, to explore the intersection of business leadership and mental health. Joey shares his candid journey through depression, anxiety, and addiction—and how hitting rock bottom became the foundation for rebuilding a purposeful, people-focused…
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Tailored Management Support | Emma Peach & Zoe Southwell | Outsourcing Without Compromise
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37:29In this episode, I’m joined by Emma Peach and Zoe Southwell, co-founders of Tailored Management Support Ltd (TMS) – a remote-first service designed to support managing agents with bespoke, flexible, and expert solutions. We dive into: Why Emma and Zoe launched TMS What services they offer and how they work with agents The value and future of outsou…
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James Phipps | Turning Success into Social Change
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51:04In today’s episode of Beyond Four Walls, we’re joined by James Phipps, a businessman, philanthropist, and passionate advocate for domestic abuse charities. James shares his inspiring journey from his humble beginnings in Pinehurst, Swindon, to becoming the Managing Director of Excalibur, winning Wiltshire Business Person of the Year, not once but t…
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BONUS EPISODE | News on the Block - Knowledge Bank - Supporting Wellbeing When Working Alone
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54:52In today's increasingly digital and remote work environments, the challenge of maintaining wellbeing while working alone has become more pertinent than ever. In this webinar Jodie Fraser and Shelley Jacobs, Operations Director at MLM Ltd, will explore effective strategies and practical tips for enhancing mental and emotional wellbeing for individua…
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A Rare Collection - Rare Disease Storytelling with Kyle Bryant, Jennifer Siedman, Liz Morris and Ashley Fortney Point
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24:32ONCE UPON A GENE - EPISODE 100 A Rare Collection- Because of You with Kyle Bryant, Jennifer Siedman, Liz Morris, and Ashley Fortney Point There's power in storytelling- for the listener and the storyteller. A Rare Collection is a monthly series featuring people from the rare disease community, sharing a story with a common theme. Kyle Bryant, Jenni…
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Adam Coombs | 20 Years at Hillcrest | Leadership, Legacy & Letting Go
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45:09In this powerful and reflective episode of Beyond Four Walls, host Jodie Fraser is joined by Adam Coombs, who recently stepped down as Managing Director of Hillcrest Estate Management after an incredible 20-year journey. Adam began his career at Hillcrest in 2005 as an Estate Manager and worked his way up to Managing Director in 2018. During his te…
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Finding Joy in the Journey: A Guide for Parents of Medically Complex Kids with Amber Pierson & Chelsea Kuhn
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42:47
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42:47Discount Code for 20% off: ONCEUPONAGENE Chelsea and Amber of Lemon Cake—two fellow rare moms on a mission—pop in to remind you that even when seizures, meltdowns, and endless therapies feel like they’re winning, there’s still room for belly laughs, tiny victories, and yes, a slice of cake. I had so much fun chatting with these bright lights as the…
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Sanj Solanki | Young, Driven, and Disrupting the Norm
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32:15
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32:15Sanj’s journey is anything but ordinary. From his first taste of the industry during a placement year to rising through the ranks with determination, strategic thinking, and an unshakeable positive mindset, he shares the real story behind his rapid rise in a traditionally slow-moving industry. We talk about the importance of mentorship, early morni…
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Amy Bishoprick | Empowering Women in Property | The SheLeads Movement
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51:52In this episode of Beyond Four Walls, I’m joined by the brilliant Amy Bishoprick — an experienced block management professional, a passionate mentor, and a woman who truly leads with heart. With over a decade of experience in the leasehold sector, Amy shares her journey from managing buildings and teams to stepping into an executive director role. …
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Samantha Tungate | Brady Solicitors | Imposter Syndrome and Inner Strength | A Mother’s Move Back into Work
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40:46In this episode of Beyond Four Walls, I’m joined by the brilliant Samantha Tungate from Brady Solicitors. This conversation is an honest, relatable look into the life of a working mum navigating her way back into a fulfilling legal career after years of choosing roles that "fit" around family life. We chat about: Samantha’s career journey and curre…
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From Beast Games Champ to Rare Disease Warrior: Jeff Allen’s 365-Mile Ruck for His Son’s Creatine Transporter Deficiency
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33:12In this episode, Jeffrey Allen, a passionate advocate for rare disease awareness and a dedicated father to Lucas, who has creatine transporter deficiency. (CTD is also referred to as SLC6A8 Deficiency, CRTR, and X-linked Creatine Transporter Deficiency.Mutations in the SLC6A8 gene result in CTD.While patients with CTD have the necessary AGAT and GA…
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Claire Savill | SAY | Pre-Development with Precision | Why Planning Ahead Pays Off
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39:47In this episode of Beyond Four Walls, host Jodie Fraser sits down with Claire Savill. An industry powerhouse with nearly two decades of experience in the mixed-use property world. Now part of the team at SAY, Claire shares her journey from Ballymore’s in-house asset management team to senior leadership roles at Savills and Navana, and how her caree…
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Rachel Maguire | People First | The Power of Purpose & People Driven HR
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35:16In this episode of Beyond Four Walls, I’m joined by the brilliant Rachel Maguire, a seasoned HR professional currently working with Earl Kendrick. Rachel has spent her career supporting people, shaping workplace culture, and guiding businesses through the ever-evolving world of HR. Now, she’s on the brink of an exciting new chapter—going freelance.…
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GeneDx Launches Cerebral Palsy Genetic Testing Pillar & Discover Snapshot: For Deeper Insights and to Help You Grow Your Patient Community – with Gay Grossman
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32:49In this episode of Once Upon a Gene, I’m joined again by rare mom and powerhouse advocate Gay Grossman. Gay works at GeneDx—home to one of the largest clinical genomic databases—and she’s here to share two exciting updates that could change everything for rare families and patient advocacy orgs. We talk about: GeneDx’s new commitment to the cerebra…
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Donna Kennedy | Beyond the Pitch | What Rugby Teaches Us About Property Management
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39:48In this inspiring episode, I sit down with Donna Kennedy, Scotland’s most-capped female rugby player, to explore how her remarkable career on the rugby field holds powerful lessons for the world of property management. From overcoming adversity in a male-dominated sport to leading teams under intense pressure, Donna shares the mindset, grit, and le…
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Debbie Ranger | Managing Blocks & Making a Difference
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38:41In this episode of Beyond Four Walls, I sit down with the brilliant Debbie Ranger, an experienced property manager from JCF Property Management, who has spent over a decade navigating the complexities of block management. Debbie shares her journey in the industry, from gaining her MTPI qualification to tackling the challenges of lone working and ma…
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Empowered Kids - Painless Labs :O'Ryan Health’s At‑Home Blood‑Draw Revolution with Tim Coleman
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34:00Turning Kids into Superheroes of Science with O’Ryan Health The world of pediatric autoimmune and rare diseases can feel isolating—especially when answers live behind hospital walls or research centers far from home. But what if science came to you? What if kids could lead the charge in reimagining care? In this episode, I’m joined by Dr. Tim Colem…
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Tackling Abuse and Aggression in Property Management – A Roundtable with The Property Institute (Featuring Michael Jacobs, Emily Gray, Lizzie Higgs & Malcolm Perryman)
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42:12In this powerful roundtable episode of Beyond Four Walls, host Jodie Fraser is joined by leading voices from The Property Institute – Michael Jacobs, Emily Gray, Lizzie Higgs, and Malcolm Perryman – for a frank and insightful discussion on one of the toughest challenges in property management: dealing with difficult and abusive clients. Residents a…
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Jane Harvey | The Newly Appointed CEO of The Hollie Gazzard Trust
1:07:29
1:07:29
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1:07:29Welcome to another inspiring episode of Beyond Four Walls, where we explore the stories and experiences of individuals driving meaningful change. In this episode, we are honoured to welcome Jane Harvey, the newly appointed CEO of the Hollie Gazzard Trust. Jane brings over 20 years of experience in broadcast journalism, having worked with esteemed o…
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Sara Dillon | The Hollie Gazzard Trust | Raising Awareness Through Training
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36:58In this episode of Beyond Four Walls, host Jodie Fraser is joined by Sara Dillon, Training Manager at The Hollie Gazzard Trust. Together, they delve into the vital training courses offered by the Trust and their significant impact on the property sector, particularly for lone workers. From fostering safer work environments to empowering individuals…
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Navigating the Complexities of Grief: How One Mother’s Grief Birthed a Supportive Community with, Heather Straughter.
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53:11In this heartfelt conversation, Heather Straughter shares her profound journey through grief after the loss of her son, Jake. She discusses the pivotal moments that shaped her path, the importance of community support, and the ongoing nature of grief. Heather reflects on the complexities of acknowledging loss, the unexpected triggers that can arise…
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Susan Gregory | Turners Oak | Empowering Aging Homeowners
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34:40Welcome to another episode of Beyond Four Walls! Join host Jodie Fraser as she engages in a thought-provoking conversation with Susan Gregory, the dynamic founder of Turner's Oak Estate Agents. Discover how Susan is reshaping the real estate landscape by focusing on older homeowners and their families with a people-centric, purpose-driven approach.…
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Reimagining Pediatric Healthcare: How Imagine Pediatrics is Revolutionizing In-Home Medical Care for Medically Complex Kids and Lightening the Load for Families - Taylor Beery and Jody Copp
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44:38Reimagining Pediatric Care with Imagine Pediatrics For families of medically complex kids, the healthcare system often feels broken—long hospital stays, insurance battles for basic needs, and constant caregiving without real support. But what if there was a better way? In this episode, I’m joined by Taylor Beery, co-founder of Imagine Pediatrics, J…
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Carly is the Head of Residential Operations at Savills, where she leads the management and operations of the iconic Battersea Power Station. With an impressive career spanning over 19 years in the residential property sector, Carly has a wealth of experience under her belt. She started her journey as an administrator for a SIPPS team at Countrywide…
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Emma Bush | Brethertons | Navigating the Complex World of Property Litigation
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58:13Welcome to another enlightening episode of Beyond Four Walls, hosted by Jodie Fraser. In this episode, we dive deep into the intricate world of property litigation with our guest, Emma Bush. Emma is a Partner in the Property Litigation Department, specialising in contentious residential leasehold matters, and brings a wealth of knowledge and experi…
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How a Service Dog Helped a Child with CACNA1C-Related Disorder (Timothy Syndrome) Gain Independence – with Sue Bresnahan
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32:21Service dogs are often associated with guiding the blind or assisting with mobility, but their impact goes far beyond traditional roles. In this episode, I’m joined by Sue Bresnahan, a pediatric nurse and rare mom, whose son has CACNA1C-related disorder (Timothy Syndrome). When they welcomed Yammy, his service dog, into their family, everything cha…
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Anji McGrandles | Mind Hacks for Everyday Wellbeing
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48:23In this enlightening episode of "Beyond Four Walls," host Jodie Fraser sits down with mental wellbeing expert Anji McGrandles, the founder of The Mind Tribe. With a wealth of experience working with global clients, Anji shares her insights into the importance of mental health in today’s fast-paced world. From practical tools and neuro hacks to fost…
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Unlocking Rare Disease Diagnoses with PacBio’s Long-Read Sequencing – A Conversation with CEO Christian Henry
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33:32I’m joined by Christian Henry, CEO of PacBio, a company leading the way in high-accuracy long-read sequencing. We break down what that means in simple terms, how this technology is helping families solve their diagnostic odyssey, and why some genetic tests miss key information that PacBio can detect. Plus, if you've already had whole genome sequenc…
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Olive Management | Jessica Holland & Marcus Allen | Innovating Virtual Assistance
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35:00In this episode I sit down with Marcus Allen and Jessica Holland, the innovative minds behind Olive Management, a leading provider of virtual assistant services. Known for their commitment to innovation, excellence, and adaptability, Marcus and Jessica share their journey of transforming traditional administrative support into a comprehensive, pers…
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Prioritizing Caregiver Health: Gut Health, Stress, and Sustainable Wellness for Parents of Kids with Disabilities – with Integrative Health Practitioner & CTNNB1 Mom, Fraser Bridgeman
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45:09As caregivers, we give everything to our kids—but where does that leave us? Burnt out, exhausted, and running on fumes. If you’ve ever felt like you don’t even know where to start when it comes to your own health, this episode is for you. I’m talking with Fraser Bridgeman, a fellow CTNNB1 mom and a functional integrative health practitioner, about …
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Samantha Billingham | Navigating Coercive Control
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48:17In this powerful and insightful episode, we welcome Samantha Billingham, a survivor turned advocate for individuals affected by coercive control and domestic abuse. Samantha shares her personal journey and the profound impact of her experiences, which have fuelled her passion for supporting others in similar situations. Key Topics Discussed: Samant…
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Shaunna Thornton | ARK Workplace Risk | Breaking Barriers in Risk and Compliance
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50:13In this empowering episode of Beyond Four Walls, we sit down with Shaunna Thornton, a trailblazer in the risk and compliance sector, particularly within the property management industry. Join us as we explore her inspiring career journey, the challenges she's faced as a woman in a traditionally male-dominated field, and her vision for the future of…
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Jade Maker | Breaking the Stigma: ADHD & Wellbeing
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38:37In this exciting episode of "Beyond Four Walls," host Jodie Fraser sits down with Jade Maker, a dynamic force in the property industry and a passionate advocate for women's empowerment. With over six years of experience at Bricks&Logic, Jade specialises in property technology and data, transforming tenant experiences with cutting-edge solutions tha…
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Breaking the Silence: Growing Up with Sickle Cell, Facing Pain, and Finding Strength Through Advocacy with James Griffin
33:24
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33:24In this powerful episode of Once Upon a Gene, I sit down with James Griffin, author of Breaking Silence: Living With Sickle Cell Anemia. Diagnosed at just two years old, James spent much of his life keeping his condition a secret, fearing how others would perceive him. He faced excruciating pain, hospitalizations, and the daily challenges of living…
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Kyle West | SpicerHaart | Recruiting with Resilience and Understanding
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56:03In this episode of "Beyond Four Walls," I sit down with Kyle West, a distinguished leader in the property recruitment industry. Kyle shares his journey into this dynamic field, offering insights into the challenges and triumphs he's experienced along the way. We delve into the importance of mental health and wellbeing, the significance of lone work…
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Lighting the Way: A Story of Love, Friendship, and Finding New Dreams - CERT1 w/ Samantha & Wesley Rogers
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38:56In this inspiring episode of Once Upon a Gene, I sit down with Samantha and Wesley Rogers, founders of Lottie’s Light Foundation, and proud parents of the incredible Lottie, who lives with a CERT1 mutation. The Rogers share the heartfelt story of how their journey with Lottie led to the creation of a foundation dedicated to empowering families, fos…
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Harps Kular | The importance of looking after your eye health as a property manager
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39:02In this episode of "Beyond Four Walls," I welcome Harps Kular, a distinguished optometrist and the entrepreneurial force behind Harper and Cooper Opticians in Cheltenham. Join me as we delve into Harps' inspiring journey from optometry to entrepreneurship, her innovative approach to customer experience, and her impactful community involvement. We e…
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Preconception & Prenatal Genetic Testing 101: A Conversation with Genetic Counselor, Natalie Richheimer
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42:57In this episode, I sit down with Natalie Richheimer, a genetic counselor at JScreen, to dig into the world of preconception and prenatal genetic testing. We explore the basics of carrier screening, how to interpret results, and the importance of genetic counseling for both new and experienced parents—especially those who already have a child with a…
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Sandeep Singh | A Perspective on Property from The Property People
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52:13Welcome to another captivating episode of "Beyond Four Walls," where I explore the dynamic realms of property, the people involved, and the passions that drive them. In this episode, I am joined by Sandeep Singh, an esteemed professional in the property industry with nearly two decades of experience. Sandeep is renowned for his strategic insights a…
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Transforming Pediatric Rare Disease Research: Dr. Ramin Eskandari on Neurosurgery, Biorepositories, and Empowering Families and Medical Teams to Save Residual Samples
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39:57Show Notes: Transforming Pediatric Rare Disease Research with Dr. Ramin Eskandari In this episode, I’m joined by Dr. Ramin Eskandari, a pediatric neurosurgeon at MUSC who is revolutionizing rare disease research through his innovative work with biorepositories. Dr. Eskandari shares how his dedication to helping children and families has driven him …
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Jaclyn Mangaroo | Navigating Challenging Times & Supporting The Industry
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49:32In this episode I am joined by Jaclyn Mangaroo, the Chief Communications Officer at The Property Institute (TPI). With over 20 years experience in the residential property sector, Jaclyn offers a wealth of knowledge in marketing, communications and public relations. She plays a pivotal role in shaping TPI's policy and communication strategy, focusi…
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Eight Years of Searching: A Determined Family’s Quest to Cure an Ultra-Rare CLCN6 Mutation with Kristin & Paul Purdy
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31:30Links & Resources: Follow Their Journey on Social Media Facebook: Paxtons Pioneers Instagram: Paxtons_Pioneers KCAL News Story Watch the in-depth feature on their family’s advocacy here: KCAL Rare Disease CoverageBy Effie Parks
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