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The Podcast Experiences by le Luxure takes you into the heart of Mallorca’s hidden wonders and unforgettable luxury escapes. Join us as we explore the island’s most unique offerings—like a sunrise hot-air balloon ride over the Tramuntana mountains, private vineyard tours with exclusive tastings, and secluded beach picnics under starlit skies. Each episode offers a personal glimpse into curated, high-end experiences that reveal the essence of Mallorca, crafted for those seeking more than the ...
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Tourist or Traveler? Unpacking the Journey
30:36
30:36
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Tourist or Traveler? Unpacking the JourneyDive in with le Luxure if you ever wondered if you're a tourist or a traveler? It's a distinction that often sparks debate, conjuring images of bus tours versus backpack adventures. While a tourist might seek comfort and well-trodden paths, checking off famous landmarks, a traveler is often portrayed as som…
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The Grand Unboxing: Living a Five-Star Catastrophe
19:08
19:08
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The Grand Unboxing: Living a Five-Star CatastropheBehind the polished facade of a luxury hotel opening lies a whirlwind of espresso-fueled chaos, duct-tape fixes, and raw human determination.Unfiltered, sleep-deprived, and brutally honest—this episode dives into the chaos of opening a luxury hotel. From malfunctioning systems to guests expecting pe…
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Spain’s DEI Model: Workplace Inclusion in Hospitality
8:43
8:43
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As DEI protections come under fire in some parts of the world, Spain remains steadfast in its commitment to fostering diverse, equitable, and inclusive workplaces. This progressive stance presents an opportunity for businesses—especially those in the hospitality industry, like le Luxure—to align themselves with these values, ensuring they attract t…
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Beyond “I Just Google It”: The True Art of Concierge Service
25:23
25:23
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In this episode from the le Luxure podcast we champion the expertise of seasoned concierges, contrasting their deep knowledge and extensive networks with the limitations of technology-only approaches. The articles emphasize the importance of experience, multilingualism, discretion, and strong personal connections in delivering exceptional, personal…
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le Luxure, a Mallorca-based luxury concierge and consulting firm, distinguishes itself from imitators by emphasizing the experience and expertise of its highly-trained concierges. The company's internal memo highlights its commitment to originality and authenticity, contrasting its bespoke services with the readily available online alternatives. Th…
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The Four Seasons of Magic in Mallorca with le Luxure
18:38
18:38
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18:38
We at le Luxure always say that Mallorca, the sun-drenched jewel of the Mediterranean, is more than just a summer getaway. This enchanting island reveals a kaleidoscope of experiences that shift with the seasons, each one offering its own magic. Whether you're seeking relaxation, adventure, or cultural immersion, Mallorca is an ever-changing canvas…
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le Luxure, Mystery Guests & Luxury Hospitality Excellence
11:24
11:24
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We at le Luxure know that in an industry where every detail counts, mystery guests play a pivotal role in ensuring brands not only meet but exceed the expectations of discerning travelers. In this episode of our podcast, we delve into their fascinating world and explore how they contribute to the pursuit of excellence.…
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The Hidden Cost of Not Training Your Staff
25:56
25:56
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At le Luxure, we believe exceptional service starts with empowered and well-trained teams, and we specialize in curating bespoke training solutions designed for luxury hospitality brands, ensuring teams are prepared to exceed guest expectations.In the realm of luxury hospitality, where every detail is meticulously curated to ensure a seamless exper…
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Does Your Team Need Training? Of Course They Do!
11:03
11:03
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Does Your Team Need Training? Of Course They Do! At le Luxure we know that in the luxury hospitality industry, the question isn’t if your team needs training—it’s how often and how tailored it should be. Excellence isn’t a destination; it’s a continuous journey. Even the best teams can benefit from sharpening their skills, embracing new trends, and…
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Innovation Strategies for Economic Uncertainty
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14:30
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Mastering the Balancing Act: Practical Innovation Strategies for Challenging Times. In times of economic uncertainty, navigating the delicate balance between expansion and retrenchment is both a challenge and an opportunity. In our recent article, we explored whether businesses should expand or retrench during downturns, concluding that a tailored …
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