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Beyond “I Just Google It”: The True Art of Concierge Service
Manage episode 464809756 series 3644317
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In this episode from the le Luxure podcast we champion the expertise of seasoned concierges, contrasting their deep knowledge and extensive networks with the limitations of technology-only approaches. The articles emphasize the importance of experience, multilingualism, discretion, and strong personal connections in delivering exceptional, personalized service. We highlight Les Clefs d’Or as a mark of excellence within the profession and promote a nuanced view of technology's role as a supplemental tool, not a replacement for human expertise in luxury hospitality. The overall tone is assertive, aiming to elevate the status of experienced concierges and spark discussion within the industry.
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