NDIS providers and leaders - for directors, managers, BDMs etc - How to grow your NDIS business without losing your mind on the journey.
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Explore the narratives that unfold beneath the surface as we embark on this journey together. Every story shared is a unique treasure waiting to be uncovered. Let curiosity guide you through the depths of knowledge and insight. Join us on the expedition that transcends boundaries, where voices echo in the silence of discovery. Embrace the richness of each tale, for in the depths of conversation lies the true essence of a Special Subject. No subject is too heavy or taboo on this podcast, as w ...
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How To Grow Your NDIS Business By Getting Your Best People Doing THIS with Paul Bryan (Ep 22)
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15:29Ever felt like the business world is full of ego and noise? This episode is a breath of fresh air. Michael sits down with Paul Bryan to talk about creating events, running businesses, and building a culture where people feel seen, not just sold to. From ProviderX to team dinners, they unpack what it takes to run something that actually brings peopl…
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Am I Doing This Wrong? | Struggling with Engagement, Visibility & Purpose as a Neurodivergent Creator
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15:23Are you a creator who's feeling invisible despite all the effort? You're not alone. In this vulnerable video, Michael Coles, an autistic advocate and host of The Deep Dive Podcast, opens up about the emotional weight of low engagement, algorithm struggles, and self-doubt as a neurodivergent content creator. 🎙️ Michael asks the hard questions: Where…
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An Important Message from The Deep Dive Podcast
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1:23"Hi everyone — we have an important message to share with you from The Deep Dive Podcast." "The episode we were preparing to celebrate our first anniversary… will no longer air on June 25 as originally planned. It will be postponed to a later time this year." "Right now… it just doesn’t feel like a time for celebration. Autistic and neurodivergent …
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How Nikole Cassin Grew an NDIS Business Without Burning Out (Ep 21)
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17:23What happens when your business grows faster than your peace of mind? Nikole Cassin shares the real, raw truth of building a fast-growing NDIS provider business — without losing herself along the way. In this heartfelt and practical chat, we cover: The cost of values-led leadership. Why NDIS margins feel tighter than ever. How Nikole stays calm whi…
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The Deep Dive Round Table - "What Does Inclusive Education Look Like" (Part 1)
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47:43Our Panel is Sarah Middleton from Brilliant Little Gems, Charnee (Shar-ney) Gregson from Neurodivergent Educator, Millie Carr from Unmasking Education, and Emily Williamson and Kate Elizabeth from the Beyond the Neurotype Podcast and Village Therapy Hub. They will discuss the issues going on with schools with Neurodivergent Students.…
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Messaging That Moves People: Marketing Smarts with Michael Clark of Athletic Koala
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30:19In this episode, we’re joined by **Michael Clark**, the marketing mind behind [Athletic Koala](http://www.athletickoala.com.au) — a platform dedicated to helping **causes, businesses, and individuals grow their audience and amplify their impact**. With over a decade of experience, Michael has worked across sectors to refine the art of **getting the…
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From People Pleaser to Practical Leader with Justin Boulos (Ep 20)
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28:23This episode is a raw, behind-the-scenes conversation about the reality of growing into leadership—without a playbook. Michael and Justin reflect on the emotional weight of being the go-to person, the cost of "being too nice," and what it means to let go of perfection. They cover everything from hiring mistakes and culture clashes to learning when …
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How NOT to Run an NDIS Business (And Why That’s Okay) with Mr Purple on Mistakeology (Ep 19)
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14:18What if your biggest business lesson came from doing it all wrong? In this refreshingly honest episode, Michael sits down with Tom—also known as Mr Purple—to unpack the real talk NDIS providers aren’t having enough. They dive into: Why mistakes aren’t just okay—they’re your best teacher What NDIS directors should know about profitability and pressu…
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Kristy Haworth on Dyslexia, Structured Literacy, and Unlocking Every Child’s Potential
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25:47Kristy Haworth is an accredited dyslexia therapist, educator, and founder of All Kids Can Education, a private practice delivering evidence-based structured literacy support. With 20 years of experience in education, Kristy specialises in helping children with dyslexia and literacy difficulties using the Orton-Gillingham and Multisensory Structured…
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How Daniel Sharman Grew to 1,000 NDIS Clients Without Losing His Mind (Ep 18)
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24:14This one’s a masterclass. In this episode, I sit down with Daniel Sharman, the Jedi Knight of growth in Allied Health, to talk about what it really takes to grow a business from the ground up—without burning out your team, your family, or yourself. Daniel shares: How he went from solo to 40+ staff across two states. The systems he had to rebuild at…
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Profit First Mindset in NDIS with Craig Minter (Ep 17)
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33:20Craig Minter joins us to unpack one of the biggest pain points in NDIS: staying profitable without burning out. If you’re a provider, director, or operations manager wondering why the numbers just don’t add up anymore — this is for you. We talk about: Why “profit first” is not selfish — it’s survival. What a healthy profit margin actually looks lik…
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Tapping Into Self-Accommodation: Melody Edwardson on Late Autism Diagnosis, EFT, and Mental Wellness
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21:43Melody Edwardson is a registered counsellor and founder of Wellbeing Wise, with over 30 years of experience in disability and mental health services. Specialising in supporting women and non-binary individuals, Melody empowers clients to release stress and anxiety using tools like Emotional Freedom Techniques (EFT tapping). Following her late diagn…
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Running Profitably, While Not Being A Slave To Your Business - with Leesa Tuffnell (Ep 16)
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13:24In this episode, we sit down with Leesa from The Mindful OT—a business coach for occupational therapists who’s flipping the script on what leadership and success really look like. She’s not building an empire. She’s building something better: a business that works during school bells, protects her energy, and leaves space for real life. If you’re a…
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How NDIS Providers Can Grow Without Spending More - with Stu Paull (Ep 15)
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16:04In this episode of the NDIS Providers Growth Podcast, Stu Paul joins Michael Clark for a candid chat about overlooked opportunities in the NDIS space. If you’ve ever wondered how to build your business without burning through your budget—or what actually makes providers stand out—this one’s for you. They explore what kind of person you need to be t…
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Strength in Struggle: Raimy-Rose Lewis on Fitness, Advocacy, and Living with EDS
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17:32Raimy-Rose Lewis is a Personal Trainer, Nutrition Coach, Disability Advocate, and the Creator of the Sick Of It podcast. Living with Hypermobile Ehlers-Danlos Syndrome (hEDS), she has turned her lived experience into a mission—empowering others with chronic illness and disability to take control of their health. Specialising in inclusive fitness an…
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Force 4 Good: Rethinking "Whole Body Listening" with Sarah and Charlie from Brilliant Little Gems.
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34:21In this powerful episode, we welcome Sarah — a late-identified neurodivergent mother, social worker, and mentor — who is on a mission to reshape how society supports neurodivergent children and their families. After facing exhaustion and burnout trying to fit herself and her son into systems not built for them, Sarah realized a radical truth: it's …
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The Truth About Building Something That Lasts with Tania Gomez (Ep 14)
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20:13Tania Gomez has started over 10 businesses — but only 4 were truly successful. In this honest and inspiring chat, she shares what it really takes to build, scale, and sometimes let go of the things that don’t work. If you’ve ever thought: “Why is my business not working?” or “Am I just not cut out for this?” — this one’s for you. Topics we cover: H…
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Real Leadership Skills Starts With This (with David Wolverton) - Ep13
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10:34In this episode of NDIS Provider Growth Journey, host Michael Clark welcomes back mindset and leadership expert David Wolverton to tackle one of the biggest obstacles to success—our own self-talk. David explains how negative thinking, self-doubt, and mental overload keep leaders, business owners, and professionals stuck in cycles of stress and unde…
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The Pink-Haired Lady - The Magic of Konnect Fest
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21:31Karen The Pink Haired Lady joins The Deep Dive Podcast to explore the magic of Konnect Fest – an empowering Australian community for neurodivergent-led entrepreneurs, changemakers, and growth-minded individuals within the NDIS space. 🌟 In this episode, Karen shares her journey, what drew her to create the Konnect Fest community, and how it's become…
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How To Be "Dangerously Good" at NDIS with Amy Gray (Ep 12)
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17:14As the founder of NDIS Black Belt, Amy brings her straight-talking insight to one of the biggest challenges in the disability space right now: How collaboration is dying under the weight of scarcity. In this episode, we unpack: 🧠 Why some providers are getting cutthroat 🤝 How internal silos kill collaboration 💥 The truth about 3% margins, burnt-out…
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The Wildest NDIS Marketing Brain in Australia - With James Loveday (Ep11)
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15:45Michael sits down with the one and only James Loveday, a creative genius when it comes to NDIS marketing strategy. If you've ever struggled to stand out as a provider, this episode is full of real, practical, outside-the-box marketing ideas that actually work – and most of them are incredibly low-cost. Tote bags at op shops, transparent coffee cups…
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Nicole Yeates - Transforming Minds for Peak Performance
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19:28Nicole Yeates is a leading brain health expert dedicated to helping individuals in the corporate and NDIS sectors unlock their full potential using cutting-edge neuroscience techniques. With 18 years of experience in occupational rehabilitation, she has mastered the art of breaking barriers and overcoming challenges. Despite a life-altering diagnos…
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NDIS Businesses Are Missing These Marketing Shortcuts - with Greg Chadwick (Ep 10)
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15:26In this episode, Michael chats with Gregg Chadwick—strategic marketer and founder of Chadwick Digital—about how NDIS providers can stop blending in and start standing out. They talk about why so many businesses look “vanilla” in 2025, what new and mid-sized providers can do to build real trust without relying on Google or Facebook ads, and how attr…
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How to Handle Setbacks and Grow Your NDIS Business – with Jenn Donovan (Ep 9)
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17:33
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17:33NDIS providers, this episode is for you. If you’ve been hit with setbacks, struggling with marketing, or just wondering how to keep going, you NEED to hear from Jenn Donovan. Jenn has built multiple businesses, navigated droughts, recessions, and business failures—and still came out ahead. She shares real, no-fluff advice on handling setbacks, buil…
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The Deep Dive Podcast at the Brisbane Disability Connection Expo 2025!
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17:06Join us as The Deep Dive Podcast hits the ground at the Brisbane Disability Connection Expo, Australia’s leading disability services event! We’re connecting with NDIS providers, support coordinators, participants, and carers to bring you real stories, expert insights, and powerful conversations from the heart of the disability community. 🎤 In this …
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Angie Martin - Running a Business on 12 Hours Per Week
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16:37Angie Martin is a dedicated Business Mentor, Product Developer, and Digital Marketing Manager with two decades of experience in fashion and business development. Starting her first business at just 12 years old, Angie’s entrepreneurial journey reflects her passion for growth and empowerment. Originally from London, Ontario, Canada, she moved to Aus…
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How To Use LinkedIn To Get More Referrals Than You'd Believe - with Louis Butterfield (Ep 8)
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25:45If you're an NDIS provider, BDM, or support coordinator, you NEED to hear this. In this episode, I sit down with Louis Butterfield, a LinkedIn expert who’s helping businesses go from invisible to in-demand—without spending a cent on ads. He shares practical, no-fluff strategies that NDIS providers can use to generate referrals, build trust, and gro…
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Nell is a dedicated blogger, vlogger, and songwriter who transforms their lived experience with disability, chronic illness, and mental health challenges into powerful advocacy and awareness. Passionate about amplifying underrepresented voices and fostering inclusivity, Nell uses storytelling to inspire, educate, and entertain audiences worldwide. …
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Starting An NDIS Business From Scratch - with Emma McLaurin (Ep 7)
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11:26In this episode, I sit down with Emma McLaurin, a powerhouse in the NDIS space who has seen what works, what doesn’t, and where providers are wasting time. Emma shares her insights on: ✅ Why copying and pasting what others are doing will sink your business ✅ How to pick a niche that actually works – and why passion plays a key role ✅ The biggest mi…
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Daniel Ross from Financial Literacy Australia - Financial Literacy within the NDIS community
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17:37
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17:37Financial Literacy Australia is a leading EdTech NDIS initiative. We provides tailored financial literacy education to NDIS participants. Through our innovative online platform, which includes over 2,500 lessons, one-on-one mentoring, and accessible tools like text-to-speech, the program equips participants with the knowledge and skills to navigate…
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Hard Steps For Building a Provider Business That Will Continue For Decades. | Giuliana Ferretti (Ep 6)
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21:11In this episode, I sit down with Giuliana from Genovation, a true game-changer in the NDIS space. She’s not just running a provider business—she’s creating a future for young adults with disabilities, including her own daughter. We dive into: ✅ The biggest fears parents have about their children’s future and how Genovation is tackling them head-on.…
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How To Run A Growing NDIS Business Without Ruining Your Life - Tania Gomez (Ep 5)
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21:56
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21:56In this episode, I sit down with Tania Gomez, someone who has helped over 8,000 NDIS businesses get registered and grow. She’s worked with small and medium-sized providers, helping them break through the ceilings that so many get stuck under. We dive into some of the biggest challenges NDIS providers face, from scaling a business without burning ou…
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Why NDIS Providers Are Missing Referrals (With Paul Bryan) - Ep1
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16:24
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16:24In this episode of NDIS Provider Growth Journey, host Michael Clark sits down with Paul Bryan, an expert in helping NDIS businesses grow. Paul shares how his background as a tradesman shaped his approach to collaboration and why working together is key to long-term success. They dive into the biggest missed opportunities for medium-sized providers,…
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The Only Leadership Skills You'll Need - For NDIS Providers (with John Gibbons) - Ep 2
15:23
15:23
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15:23In this episode of NDIS Provider Growth Journey, host Michael Clark sits down with John Gibbons, CEO of The Personnel Group, to talk about leadership, workplace culture, and how to build a team that actually cares. John shares his journey from frontline support to CEO, offering insights on keeping staff engaged, reducing absenteeism, and creating a…
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Dealing with Burnout in Leadership (with David Wolverton) Ep 3
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12:30In this episode of NDIS Provider Growth Journey, host Michael Clark sits down with leadership and mindset expert David Wolverton to tackle one of the biggest challenges for business owners, executives, and managers—burnout. David shares why burnout doesn’t just affect you—it impacts your family, your staff, and your ability to lead effectively. The…
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Laetitia Andrac - My journey of creating Understanding Zoe
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25:49Laetitia Andrac is the Founder of Understanding Zoe, a platform transforming how parents understand and care for their neurodivergent children. A 5x founder, business strategist, and best-selling author with lived experience of being neurodivergent, Laetitia is also the CEO of Essential Shift, helping leaders bridge intuition and strategy in their …
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How To Make 100 Real Provider Connections (with Stu Paull) Episode 4
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16:16In this episode, I sit down with Stu Paull, a BDM at Plan Manage Assist, who’s become known for actually helping NDIS providers move forward instead of just talking about it. If you’ve ever felt stuck, frustrated, or like the NDIS world is too cutthroat, this one’s for you. Stu shares why collaboration beats competition in the provider space and ho…
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Lisa Cox - Visibility of Disability - Representation of disability in pop culture.
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23:50isa Cox is the epitome of fearless living and an internationally changemaker and thought leader. Now a TEDx speaker, author and internationally awarded thought leader, Lisa’s resilience and mental strength were tested when she acquired life-altering disabilities several years into her successful corporate career. Today, Lisa is on a mission to empo…
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The Deep Dive Round Table #1 - National Autism Strategy
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30:25Join Dr Naomi Malone and Courtney Rosato for a deep discussion on the National Autism Strategy that was recently released by the Australian Government. Naomi's Linkedin - https://www.linkedin.com/in/naomi-malone3537/ Courtney's Linkedin - https://www.linkedin.com/in/courtney-rosato-47628b1a5/ We would also love to hear your thoughts - https://form.…
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Michael explains the exciting changes happening to The Deep Dive Podcast in 2025By thedeepdiveau
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Episode 27 - Kate Webbe - Promoting Health as a Neurodivergent Person
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16:20This is our final regular episode for 2024. Don't forget to secure your spot in out Deep Dive Xmas Live Episode - https://www.eventbrite.com.au/e/the-deep-dive-podcast-live-xmas-zoom-tickets-1078579934619?aff=oddtdtcreator Don't forget to check out our other episodes:- https://www.youtube.com/watch?v=KarsSrPx6iE&list=PLPaMcwdeg7Yy63xfx7Xduxw-mEocfG…
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Episode 26 - Peta Hooke - Living with Cerebral Palsy and Podcasting
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13:22Don't forget to check out our other episodes:- https://www.youtube.com/watch?v=KarsSrPx6iE&list=PLPaMcwdeg7Yy63xfx7Xduxw-mEocfGq9g Peta Hooke is a passionate disability advocate who loves a chat. Peta lives in Melbourne and has the lifelong disability of Cerebral Palsy. She is the creator and host of The I Can’t Stand Podcast. A weekly podcast answ…
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Episode 25 - Daniel McCullough from Pharus Wellbeing - Mental Health Education & Awareness
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23:36Don't forget to check out our other episodes:- https://www.youtube.com/watch?v=KarsSrPx6iE&list=PLPaMcwdeg7Yy63xfx7Xduxw-mEocfGq9g Daniel McCullough is a passionate and highly respected Mental Health First Aid facilitator and Applied Suicide Intervention Skills (ASIST) trainer. With a background in healthcare and education, Daniel has dedicated his…
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Episode 24 - Simon Rinne from Mindful Men - Recovery from OCD, Depression, Anxiety and Burnout
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27:58Simon is a husband and father, mental health advocate and social worker. As the Founder of Mindful Men, he’s dedicated to supporting men with mental illness and disability. Simon lived with OCD, Depression, Anxiety, and Burnout for 30 years, struggling in silence, using alcohol to feel "normal." At 28 Simon began the journey of healing and hopes to…
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Episode 23 - Lil Desille - Exploring Intimacy in Neurodivergent Couples
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26:58Lil Desille is an AudHD registered clinical psychologist. Annelil uses their personal experiences, along with evidence-based practice to work with neurodivergent individuals. Her special interests include: - Neurodivergence - Mind/Body connection - Sexual health, dating, intimacy - Attachment - Spirituality Lil is an AAPI and WPATH professional mem…
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Episode 22 - Phoebe Rogers - Dating Support and Counselling for Neurodivergent Couples.
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17:09Phoebe is a Clinical Psychologist, and couples therapist, specialising in dating and relationships. Phoebe went from hopeless in love and choosing emotionally unavailable partners to healing and finding love. How? After calling off a wedding (just two months before walking down the aisle), she vowed to heal. She worked on overcoming her fear of aba…
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Episode 21 - Shan Fitzgerald - Running a business as an Autistic woman and raising an Autistic child
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28:17From English teacher and globe-trotting travel writer to branding nerd, Shan Fitzgerald has funnelled her passion for education and storytelling into her brand personality and copywriting studio, Wild Spark. Giving yawn-inducing corporate speak and cookie-cutter branding the (metaphorical) middle finger, Shan uses her signature no-BS approach to co…
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Episode 20 - Leesa Tuffnell - Helping New Graduate Occupational Therapists overcome Imposter Syndrome
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26:17Leesa received a Bachelor of Occupational Therapy through the University of QLD in 2003, and is certified in Training & Assessment and Mental Health First Aid. Leesa is an accredited NLP Practitioner, Somatic Coach and Yoga Teacher. Leesa has been employed as a Senior Clinician, Supervisor and Operations Manager. She has also worked in Quality Assu…
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Episode 19 - Courtney Austin - The minefield of getting registered with the NDIS
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24:06Courtney has a passion for disability after looking after family members with disabilities from a very young age. Courtney started support coordination with an organisation shortly after finishing university, and quickly fell in love with the NDIS and what it stands for. After two years with that provider Courtney knew she could make more of a diff…
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Episode 18 - Amanda Morin - Giving Yourself Permission to be Your Authentic Self
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28:04Amanda Morin is a neurodivergent neurodiversity activist, an award-winning author of five books, early childhood specialist, and nationally known speaker, deeply committed to fostering accessible and inclusive environments for neurodivergent individuals. She leverages her expertise in learning and child development, Universal Design for Learning (U…
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