Best PMI Process Management International Podcasts (2025)

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Minisode #93: The Power of a 15-Minute Huddle 3:52

1d ago3:52

3:52

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Richard Best, Director of Improvement at University Hospitals Plymouth NHS Trust, shares how his teams use improvement huddle boards to build skills, share learning, and boost coaching confidence - prov…

1
Lean Is Not About Efficiency, It’s About Abnormality at a Glance 15:53

7d ago15:53

15:53

It’s a bold claim, but one worth exploring. Join PMI Consultant Niall Coney as he challenges one of the most persistent misconceptions in improvement: that Lean is about efficiency. Through real-world examples and a return to the purpose behind Lean tools, Niall reframes Lean as a way to see abnormality at a glance. Not as a shortcut to efficiency,…

1
Minisode #92: CI Starts on Day One 1:59

8d ago1:59

1:59

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Anu Kalia shares how Continuous Improvement has become part of the fabric at Tesco. From onboarding new colleagues to embedding CI in transitions and day-to-day operations, he explains how a culture of …

1
Minisode #91: What Boards Look For in Organisational Health 4:05

15d ago4:05

4:05

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, experienced board director Helen Mahy shares practical advice on what non-executive directors focus on to understand an organisation’s health. From financial control to executive quality and early signa…

1
AI for Smarter Problem Solving 14:04

21d ago14:04

14:04

AI is reshaping problem solving. But can it follow the methods you trust? Join PMI Director Consultant Dennis Crommentuijn-Marsh as he shares an improvement-in-action story where conventional thinking reached its limit, and a custom AI agent opened new possibilities. He explains the difference between generic AI tools and tailored agents, how promp…

1
Minisode #90: Driving Inclusion Through CI Leadership 3:42

22d ago3:42

3:42

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Tony Tielen, former Group Director of Operational Excellence at Smiths Group plc, shares how data-driven decisions, talent incubation, and inclusive behaviours are helping shape a more balanced future. …

1
Culture by Design: How Tesco Made CI Everyone’s Business – with Anu Kalia, Tesco 31:27

29d ago31:27

31:27

What does it take to embed improvement into the fabric of a global organisation? Anu Kalia, Global Process Excellence Lead at Tesco, shares how a long-term commitment to Continuous Improvement is delivering impact at scale, earning them the 2025 BQF Award for Excellence in CI Culture (Service). From onboarding and talent attraction to leadership be…

1
When Is 8D the Right Problem-Solving Approach? 15:40

1M ago15:40

15:40

8D has a reputation for being thorough, rigorous, and methodical. But is it always the best choice? Join PMI Director Consultant Stuart Gibson as he takes us though three digestible scenarios to highlight the difference between everyday fixes, improvement work, and when 8D is exactly the right tool. Cutting through the confusion, he unpacks the met…

1
Minisode #89: The Productivity Problem 4:04

1M ago4:04

4:04

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, PMI’s Rich Seddon challenges traditional thinking on productivity, arguing that old models no longer serve today’s societies. From economic systems to resource scarcity, he explores the critical role of…

1
Minisode #88: Boardroom Balance 4:57

1M ago4:57

4:57

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, experienced board director Helen Mahy shares a candid take on what’s really changing in boardrooms, from true diversity of thought to the powerful role of the chair. Plus, why being the “best fit” isn’t…

1
Correlations: Unravelling Relationships 11:41

2M ago11:41

11:41

“If I change this… what happens over there?” It’s a familiar question in improvement, and one that correlation helps us explore with rigour and insight. Join PMI Consultant Niall Coney as he breaks down the concept of correlation and its role in uncovering meaningful relationships. Using practical examples, from machine settings to wellbeing initia…

1
Minisode #87: Flying Starts with Listening 4:05

2M ago4:05

4:05

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Jason Hill, founder of Hill Helicopters, shares why product innovation should start with a deep understanding of customer need, not just a good idea. Hear how decades of listening, refining, and real-wo…

1
Leading Transformation in the Age of AI - with Hayley Glasby-Ringham, KPMG 45:10

2M ago45:10

45:10

Are you ready to navigate the changing landscape of transformation where AI is more than a buzzword? Hayley Glasby-Ringham, Associate Partner at KPMG, shares practical insights from the frontline of large-scale change. Hayley explains how AI is reshaping the way organisations approach transformation, and why technology alone won’t deliver success. …

1
5 Leadership Pitfalls 14:35

2M ago14:35

14:35

On the surface, everything seems aligned. But improvement just won’t stick. Why? Join PMI Director Consultant Warren Knight as he unpacks five leadership behaviours that quietly derail progress. From staying too far from the frontline to clinging to outdated thinking, these pitfalls are easy to miss but hard to work around. If you’ve ever struggled…

1
Minisode #86: Leadership in Action - The First 90 Days as CEO 3:54

2M ago3:54

3:54

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Steve Vaid, CEO of Money Advice Trust, shares insights from his first 90 days in leadership. From meeting every employee to fostering a culture of problem-solving, Steve discusses how listening, data, a…

1
Minisode #85: Improvement Meets Sustainability 2:59

2M ago2:59

2:59

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, PMI’s Managing Partners challenge us to think beyond quick wins, explaining why true sustainability relies on systems thinking, thoughtful design, and equipping people with the skills to evaluate impact…

1
The Purpose of Process 15:08

3M ago15:08

15:08

It’s a deceptively simple question: What is the purpose of this process? An unclear process purpose is one of the most overlooked causes of waste, misaligned priorities, poor decisions, and missed improvement opportunities. Yet too often, teams dive into complex redesign without first agreeing on why the process exists at all. Join PMI Director Con…

1
Minisode #84: Change Management - From Resistance to Routine 3:17

3M ago3:17

3:17

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this episode, former Global Head of Process Experience at Tesco, Laura McLaren shares why successful change is about understanding people as much as it is about managing projects. From Oyster cards to neuroscience, sh…

1
Inside NHS Leadership: Driving Everyday Excellence - with Richard Best, NHS 39:53

3M ago39:53

39:53

Featuring Richard Best Director of Improvement, University Hospitals Plymouth NHS Trust & Deputy Director of Quality Improvement for Specialised Commissioning, NHS England What’s getting in the way of real, lasting improvement in your organisation? Is it time? Buy-in? Or just too much variation in how your teams are led? From streamlining thousands…

1
The Challenges of Defining Value Add 11:15

3M ago11:15

11:15

It’s simple: identify what’s valuable and do more of it. But in practice, defining what truly adds value and what doesn’t, can be far from straightforward. PMI Consultant Damion Albinson explores why defining “value add” is one of the trickiest yet most essential concepts in improvement. From legislative red tape to emotional resistance, he shares …

1
Minisode #83: Flexible Thinking, Rigid Goals - Make Your Processes Inclusive By Design 3:22

3M ago3:22

3:22

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this episode, Neurodiversity Trainer and Consultant Rosie Brighty shares practical advice on how standardised processes can be made more inclusive for neurodivergent team members. From visual cues to logical file stru…

1
Design of Experiments: How to Read Between the Lines 14:30

4M ago14:30

14:30

The core principle of DoE is elegantly simple: “how does this thing affect that thing?” PMI Consultant Niall Coney explores the value of experimental design and regression analysis: clear thinking, informed decisions, and measurable impact. Whether you’re working on improvement in manufacturing or marketing, operations or organisational change, don…

1
Minisode #82: Building Agile Processes - Learning as You Grow 3:14

4M ago3:14

3:14

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Jason Hill, Chairman and Chief Engineer at Hill Helicopters, discusses the art of designing processes that evolve with a business. From manufacturing every component in-house to managing data and workflows, Ja…

1
Minisode #81: Digital Transformation - Purpose Before Technology 3:36

4M ago3:36

3:36

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, PMI's Susannah Clarke, Kate Smith and Rich Seddon explore the risks of digital transformation without a clear purpose. Are businesses falling into the trap of letting technology drive the process, rather than …

1
Decode Ambiguity with Operational Definitions 11:18

4M ago11:18

11:18

We’re on the same page… Or are we? In improvement work, misaligned understanding around simple terms like ‘on time’ or ‘complete’ can derail progress before it begins. But PMI Consultant Damion Albinson explains how you can cut through the noise with clear operational definitions. Discover how to turn vague expectations into measurable clarity, avo…

1
Transform with Purpose, Lead with People - with Laila Iftikhar-Ali, BQF 39:46

4M ago39:46

39:46

Is your transformation strategy energising your people, or exhausting them? Transformation expert and BQF Non-Executive Director Laila Iftikhar-Ali shares practical insights for leaders looking to drive meaningful change without leaving their teams behind. Drawing on years of cross-sector experience, Laila explores how to build psychological safety…

1
Minisode #80: The Modern Boardroom Mindset 4:32

4M ago4:32

4:32

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Helen Mahy, Chair of the NextEnergy Solar Fund and Non-Executive Director at SSE plc and Gowling WLG, shares why modern boards must go beyond the boardroom. How do great leaders balance strategic oversight wit…

1
Simplifying Sampling Strategies 13:53

4M ago13:53

13:53

Does data collection feel like a tedious, time-consuming hurdle in your improvement projects? It doesn’t have to be. Join Niall Coney, Consultant at PMI, for a 15-minute masterclass in smarter data collection that delivers reliable insights without wasting time or resources. Learn how to choose the right sampling strategy, ensure accuracy with the …

1
Minisode #79: Scaling Improvement in Growing Businesses 2:57

4M ago2:57

2:57

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Jamie Bowen, Head of ESG and Improvement at Chevron Group, shares insights into overcoming challenges when scaling business improvement across a growing organisation. How do you sustain Continuous Improvement …

1
Minisode #78: Leadership Driving Innovation 3:19

5M ago3:19

3:19

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Jason Hill, Chairman and Chief Engineer at Hill Helicopters, discusses the critical role of leadership in driving innovation and business growth. What does it take to keep your team on track while scaling your…

1
How to Onboard an Improvement Team Effectively 11:13

5M ago11:13

11:13

Your improvement team is assembled, the project is underway, but something’s off. Misalignment keeps surfacing, engagement is lacking, and stalled progress feels inevitable. Join PMI Consultant and improvement project expert Mark Allison, as he shares the essential steps for setting your team up for success, with practical techniques to build clari…

1
Minisode #77: Energising Improvement with Gamification 3:28

5M ago3:28

3:28

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join Laura McLaren, Global Head of Process Excellence at Tesco, and PMI’s Susannah Clarke as they discuss the benefits of gamification. How can you bring your improvement initiatives to life in a way that enga…

1
Minisode #76: Cultivating Decision-Making Capability 3:18

5M ago3:18

3:18

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. Join Jamie Bowen, Head of ESG and Improvement at Chevron Group and PMI’s Susannah Clarke as they discuss the importance of empowering others to make decisions and take ownership. What steps can you take today to foster a cultur…

1
Change or Chance? Understanding Hypothesis Testing 14:41

5M ago14:41

14:41

When you spot a difference in your data, is it because something has genuinely changed, or is it just chance? Join Niall Coney, Consultant at PMI, as he demystifies hypothesis testing: one of the most misunderstood tools in improvement. From p-values to t-tests, Niall breaks it down in practical terms, showing how the right statistical ‘screwdriver…

1
Minisode #75: Gender Diversity in Leadership 2:40

5M ago2:40

2:40

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Emma Howard Boyd CBE, speaks with PMI’s Susannah Clarke about the impact of gender diversity on organisational performance. How does gender diversity enhance decision-making and innovation within your organisa…

1
Minisode #74: Testing, Learning, Improving: The Iterative Approach 2:24

6M ago2:24

2:24

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join Steve Vaid, CEO of Money Advice Trust, and PMI’s Susannah Clarke as they explore the power of small, iterative improvements. How can testing on a small scale drive big impact, both for customers and teams…

1
The Value of Capability Analysis 12:59

6M ago12:59

12:59

If you’re making decisions based on assumptions, this episode could change everything. Join PMI Consultant Dennis Crommentuijn-Marsh for a real-world case study where Capability Analysis exposed a costly blind spot for an unsuspecting organisation. As he shares valuable lessons learned from the experience, discover why process stability is just the…

1
Minisode #73: Networking - The Invisible Support That Powers Success 2:32

6M ago2:32

2:32

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this thought-provoking minisode, PMI’s Susannah Clarke and Karen Leftley discuss a crucial yet often overlooked element of professional growth: the power of a strong, supportive network. How are you investing in your network…

1
Minisode #72: A Modern Path to Professional Growth 4:40

6M ago4:40

4:40

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join PMI’s Susannah Clarke in conversation with Ali Bolton about how apprenticeships have evolved beyond traditional school-leaver programmes to support professionals at all stages of their careers. Ali shares…

1
Identifying The Right People For Your Team 13:01

6M ago13:01

13:01

Struggling with team dynamics? When it comes to building a successful improvement team, skills matter, but the right people are everything. Join PMI Consultant and improvement project expert Mark Allison as he shares his proven approach to assembling a team that delivers. He explains why passion and intrinsic motivation are more important than expe…

1
Minisode #71: The Power of Diversity 4:20

6M ago4:20

4:20

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join Laura McLaren, Global Head of Process Excellence at Tesco, as she shares why diversity is a key strength in her global teams. Laura discusses the value of in-country leads, the power of human connections,…

1
Minisode #70: Rethinking ESG - Creating Business Value 3:55

7M ago3:55

3:55

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join PMI’s Susannah Clarke in the studio with Jamie Bowen, the visionary Head of ESG and Improvement at Chevron Group, as he challenges the conventional view of ESG practices as mere compliance and data reporting, advoca…

1
Understanding Capability in Process Performance 13:39

7M ago13:39

13:39

How confident are you that the processes you rely on can delight your customers? Capability studies will provide the answer by revealing whether your processes are delivering what your customers truly want or simply what they’re willing to tolerate. Join PMI Director Consultant Warren Knight as he shares the principles, practices, and real-world in…

1
Leading with Purpose: Lessons in Operational Excellence with Ron Darnell at Siemens Energy 42:17

7M ago42:17

42:17

Are you truly leading your teams or just keeping things moving? Rethink how you lead, improve, and align your teams for success with our latest episode of Leading for Business Excellence. Ron Darnell, Senior Quality Manager at Siemens Energy Wind Power, invites us into his leadership journey, sharing the highs and the missteps that have shaped his …

1
Minisode #69: From Crisis to Transformation 3:16

7M ago3:16

3:16

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. This minisode features Steve Vaid as he reflects on his journey of leading a cultural transformation from the charity sector to financial services. Discover how a relentless focus on the customer, from Net Promoter Score…

1
How Are Histograms Different to Bar Charts? 9:55

7M ago9:55

9:55

The patterns in your data can hold the key to better business decisions. Histograms go beyond simple bar charts, offering a clear view of data distribution to uncover trends, probabilities, and hidden opportunities in your processes. Join PMI Director Consultant, Warren Knight, as he shares real-world examples and actionable tips to help you use hi…

1
Minisode #68: Unlocking Curiosity for Improvement 4:46

7M ago4:46

4:46

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. This episode features Paul Hayward from CooperVision as he shares how listening and engaging with team members at all levels has fostered a culture of curiosity to drive meaningful process improvement across his organisa…

1
Minisode #67: Empowering Communities Through Collaboration and Innovation 2:31

8M ago2:31

2:31

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we revisit our interview with Tom Greenwood, Group CEO at Helios Towers, as he discusses how the company is driving local community impact through education, digital inclusion, and initiatives to promot…

1
SPC Charts: Driving Sustainable Performance Gains 14:36

8M ago14:36

14:36

Stop chasing symptoms and start driving sustainable performance gains. PMI Director Consultant Warren Knight shares how SPC Charts can unlock powerful insights into any metric, whether it’s sales conversion rates, recruitment timelines, or customer response times. This versatile tool goes beyond short-term results, revealing long-term trends that h…

1
Minisode #66: Harnessing Expertise for Community Connection 3:13

8M ago3:13

3:13

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we revisit an early interview with David Callaghan, former Senior Vice President of Oracle EMEA and President of the British Quality Foundation until 2019. David shares how businesses can use their uniq…

Podcasts Worth a Listen

PMI Process Management International Podcasts

Podcasts Worth a Listen

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