Business doesn’t need to be stressful. This weekly podcast is for business owners, leaders, and managers who want to get better results, with less stress. We go deep on tactics you can roll out today, such as freeing up 15 hours per week (!) of your time, empowering your teams, and sorting out employee onboarding. Paddy Mann and Alexis Kingsbury are serial entrepreneurs who have learned these lessons the hard way over the last 15 years, and now support 100s of other business leaders as co-fo ...
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E159: Turn New Hires Into Raving Fans in Their First Week
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15:09In Episode 159 of De-Stress Your Business, Alexis Kingsbury shares simple yet impactful ways to enhance your employee onboarding process. He emphasizes the significance of first impressions, providing actionable advice on how to make new hires feel excited, valued, and ready to contribute. From pre-start communication to thoughtful touches on the f…
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E158: Create Awesome Case Studies Even If You Hate Writing
12:56
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12:56In this episode of De-Stress Your Business, Alexis Kingsbury explores how professional services firms can easily create compelling case studies using AI. Despite the value of case studies, firms often avoid them due to the time and effort required. Alexis introduces a streamlined approach using a simple checklist and AI prompts to convert rough not…
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E157: How to Make Technology Actually Work in Your Firm
18:19
18:19
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18:19In this episode of De-Stress Your Business, Alexis Kingsbury explores why great technology often fails in businesses despite its potential for significant impact. He breaks down common myths and excuses for tech adoption failures and introduces a seven-step tech adoption process designed to ensure your team not only has the tools but uses them effe…
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E156: Process in Practice, From Alexis’s Session at the ACCA Roadshow
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29:30In this episode of the De-stress Your Business podcast, Alexis Kingsbury shares insights from his ACCA Roadshow presentation on how to build scalable systems, delegate work, and enhance client experiences in accountancy practices. Using real-life examples, Alexis discusses the necessity of processes, common pitfalls, and strategies for improvement.…
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E155: Navigating Your Way to a Stress-free Business Sale, With Richard McMullan
48:51
48:51
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48:51Are you overwhelmed by the thought of selling your business? It’s a lot—confusing valuations, succession plans, and tax pitfalls may be keeping you up at night. Maybe you feel trapped by the legal and financial headaches that turn what should be a smooth transition into a nerve-wracking ordeal. Or maybe the mere idea of letting go leaves you anxiou…
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E154: Talking to Employees About Poor Performance, Without the Stress
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11:35In this episode of De-stress Your Business, host Alexis Kingsbury discusses how to effectively manage conversations about employee performance issues. He outlines a three-step framework to address underperformance without causing stress, awkwardness, or defensive reactions. Through specific feedback, clarifying the impact of mistakes, and setting c…
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E153: Should I Fire Them or Give Them Another Chance?
18:03
18:03
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18:03In this episode of De-stress Your Business, Alexis Kingsbury dives into assessing and resolving employee underperformance. He discusses the importance of using performance data over gut instinct, signs that indicate potential improvement, and when to consider firing an employee. Alexis also covers the significant costs of keeping underperformers, c…
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E152: Why HMRC and Tax Causes So Much Stress and How to Tackle It, with Paul Aplin OBE
49:07
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49:07For many business owners, dealing with HMRC and tax compliance is one of the most stressful parts of running a business. The fear of making mistakes, the pressure of deadlines, and the complexity of the system can feel overwhelming. In this episode, we’re joined by Paul Aplin OBE, a trailblazer in tax and business strategy. With decades of experien…
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E151: How to Handle Customer Feedback Without the Stress, With Rachel Harris
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46:22Customer feedback can be a gift—or a challenge. For service businesses, mastering how to handle it is key to improving your offering and keeping clients happy. But what’s the best way to respond to tough criticism without defensiveness or ensure glowing praise doesn’t go unnoticed? In this episode of De-stress Your Business, Rachel Harris, aka “acc…
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E150: Supporting Teams Through Mergers and Other Changes, With Nikki Adams
43:37
43:37
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43:37Mergers can tear teams apart… when they are trying to bring teams together! Uncertainty spreads like wildfire, leaving employees anxious about their jobs and leaders scrambling to restore focus. Productivity plummets as confusion and fear take hold. The best talent starts eyeing the exit, while the rest are stuck wondering if their contributions ev…
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E149: End Financial Stress Forever, With Mike Michalowicz
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23:26Worried about your business running out of money? This common fear among entrepreneurs goes beyond mere inconvenience; it strikes at the heart of your ability to operate and grow. Imagine the stress of looking at your financial statements, realizing there isn’t enough to cover next month’s bills, let alone unexpected expenses. Whether it’s missing …
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E148: How to Respond When Your Entire Team Walks Out, With Eriona Bajrakurtaj
42:53
42:53
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42:53What do you do when everything is falling apart? Your entire team walks out, leaving you with no one to lean on and years of expertise wiped out overnight. Clients are questioning your ability to deliver, peers are skeptical of your vision, and the sheer weight of rebuilding feels impossible. Worse yet, you can’t help but wonder—was it all your fau…
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E147: Taking the Stress Out of Annual Planning
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17:06In this episode of De-stress Your Business, Alexis Kingsbury tackles the often stressful end-of-year annual planning process. He provides practical tips for simplifying the process, aligning your team around shared goals, and creating an actionable plan for 2025. Alexis highlights the importance of using quarterly reviews, effective tools like SWOT…
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E46: Thanks for 2024! A Special Rhyming Holiday Episode
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3:34In this special rhyming episode of De-Stress Your Business, Alexis Kingsbury reflects on a whirlwind year, expressing gratitude for listeners and guests. He gives you a whistle stop tour through ALL the interviews in 2024, grouped into topics like pricing models, marketing, sales strategies, and tech automation. The episode also teases a comedy son…
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E145: How to Overcome Resistance to Adopting New Technology, with David Kime
33:22
33:22
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33:22Are your outdated accounting practices costing you clients and damaging your business reputation? In a world where speed, efficiency, and precision drive client decisions, clinging to traditional methods is not just inefficient—it’s business suicide. Clients today expect real-time insights and seamless service; failing to provide these can lead the…
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E144: Faster and Easier LinkedIn Networking to Get More Leads, with Ashley Leeds
43:06
43:06
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43:06Many people use LinkedIn hoping it will help their career or business grow, but often it just feels like a waste of time. This is especially true for professional services providers like accountants and bookkeepers who spend hours trying to connect with others and make their profile stand out, only to see little to no results. The platform is crowd…
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E143: Cast the Net Wide to Get the Best Talent, with Chloe Britnell
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40:07Are you tired of sifting through candidate profiles only to find that they don’t live up to their resumes? Do traditional hiring methods seem to deliver professionals who lack creativity and the ability to drive real innovation in your business? If this sounds familiar, you’re certainly not alone. Many leaders are discovering that standard recruitm…
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E142: Tapping into Emotions to Close More Sales, with Kelvin Gieck
52:09
52:09
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52:09Is every potential client hitting you with, “Let me think about it,” and never closing the deal? 🧐 You’ve crunched the numbers, presented the data, and crafted the perfect logical argument — but your prospects still aren’t buying. They’re dragging their feet, avoiding decisions, and your sales are grinding to a halt. Sound familiar? You’re frustrat…
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E141: How to Win the Day, Every Day, with Baiju Solanki
42:33
42:33
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42:33Tired of feeling like every day is a losing battle? You’re working harder than ever, but still, it feels like you’re failing to get ahead. What if the problem isn’t the hours you’re putting in, but the way you’re approaching your day? In this week’s episode of De-stress Your Business, we’ve got Baiju Solanki, award-winning entrepreneur, TEDx speake…
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E140: Taming the Tech Tsunami to Find the Right Tools, with Abby Anderson
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34:36Tired of tech solutions that promise to simplify your operations but end up adding more chaos? It seems that every new tool pledges to boost efficiency but often leads to increased complexity, draining your resources, and frustrating your team. That’s why we’re excited to have Abby Anderson, who’s legendary for seamlessly integrating the right tech…
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E139: Make It Easy for Managers to Resolve Poor Performance
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15:59Struggling with underperforming employees? 😬 It can be tough when deadlines are missed, communication falters, and you're left unsure of how to tackle the issue effectively. Don't worry, you're not alone! In episode 139 of the De-Stress Your Business podcast, I dive into how to make it easy for you and your managers to resolve poor performance, ens…
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E138: Set up Your Team to Avoid Constant Distractions
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10:05Feeling overwhelmed by constant meetings and interruptions? 😟 It's time to set your team up for success with a solid structure and proactive issue tracking! In this episode, Alexis dives into actionable strategies to enhance productivity and minimize distractions for managers and their teams. 🚀 Discover how setting clear meeting rhythms, centralizi…
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Do you ever feel like your managers are doing a good job, but they could be doing so much more? Perhaps they're handling the basic responsibilities, but they're not really stepping up in the way that you need them to. Or maybe you feel like you've got bad managers in your business, and you're worried about the impact on the rest of the team. In thi…
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E136: Empower Your Team to Solve Problems
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24:05Ever find yourself in a meeting where your team keeps going in circles, and you’re the one who ends up solving all the problems? It’s exhausting. As a manager, it can feel like you’re carrying the weight of every decision, while your team waits for you to give them the answers. But what if you could guide your team to make better decisions without …
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E135: Scale Without Losing the Soul of Your Business, with Ernesto Mandowsky
34:17
34:17
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34:17Every entrepreneur grapples with the challenge of scaling efficiently. However, the fear of excessive automation can be paralyzing, potentially leading to impersonal customer interactions, demotivated teams, and rigid structures that hinder growth rather than support it. The key challenge is not just selecting the right areas to automate but also i…
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E134: Using Org Structure to Make Scaling Easy, with Will Farnell
40:52
40:52
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40:52Is your business growth stalling because you’re the one holding it back? 😩 Are you drowning in day-to-day tasks, making every decision, and feeling like nothing gets done unless it passes through you? Many business leaders hit a point where their success becomes their biggest obstacle — the more they grow, the more they’re trapped in the weeds. The…
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E133: How to Be at Your Best When It Matters Most
31:14
31:14
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31:14Ever feel like your own mind is sabotaging your day? Whether it’s stressing about a big meeting or just feeling guilty for no good reason, anxiety can be crippling. 😩 I’ve been there too – those spirals of overthinking can be exhausting. It’s even tougher when you’re trying to juggle life and business at the same time. Fortunately, I’ve learned som…
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E132: Automation Without Overwhelm, with Isaac Perdomo
28:46
28:46
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28:46Do you ever feel overwhelmed at the thought of automating your business? Often the idea of automating can feel way too big and complicated, which often leads to doing nothing at all. But here’s the thing—automation doesn’t have to be an all-or-nothing approach. What if, instead of trying to automate everything, you started with just one task? One r…
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E131: How to Eliminate Crunch Time Stress, with Graeme Tennick
35:14
35:14
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35:14Are constant deadlines and stressed-out teams dragging your business down? As a business leader, you know the toll that high-pressure periods, like tax season, can take on your team. The stress builds up, morale plummets, and soon you’re facing burnout, decreased productivity, and even the risk of losing your best talent. This relentless cycle not …
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E130: Elevate Yourself and Be a Bold Leader, with Dawn Marriott
47:21
47:21
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47:21In this episode of De-Stress Your Business, host Alexis Kingsbury is joined by Dawn Marriott, a business turnaround expert and partner at HG Capital. Dawn shares her strategies for optimizing leadership time, delegating tasks, and making tough decisions. She discusses her role as CEO of Azets, highlighting the challenges she faced with rapid growth…
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E129: What Happens When There Is No Process
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12:19
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12:19How often do you find yourself overwhelmed because there’s no clear process in place? Without well-documented processes, mistakes pile up, stress levels rise , and delegation feels impossible. But why do so many businesses miss the mark on this? In this episode, Alexis uncovers the exact moment leaders should seize to document processes effectively…
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E128: Grow Like a Subscription Business, with Louise White
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49:27
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49:27Does your revenue feel like a leaking bucket, where more effort pours in than value pours out? Many entrepreneurs tirelessly chase new sales and pump resources into various business areas, only to find that their overall valuation barely budges. This constant grind can lead to burnout and frustration, leaving business owners questioning which parts…
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Feeling like your relentless hard work is getting you nowhere in your business? 😖 Are you drowning in tasks, seeing minimal financial rewards, and questioning if you'll ever achieve the success you dream of? This constant grind can lead to burnout, frustration, and the nagging feeling that your efforts are in vain. Many entrepreneurs fall into the …
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Have you moved away from what you love, to being overwhelmed by the complexities of growing your business? Are you constantly battling the complexities of marketing your business, leaving you little time to do more of what you love? 😩 Does the struggle to attract quality clients leave you feeling frustrated and overwhelmed? 😅 For many small busines…
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E125: Making 7-Figures from a Business Podcast
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55:55
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55:55Does the idea of starting a business podcast fill you with excitement but also dread? 🎙️😟 Many aspiring podcasters face not just the technical hurdles of setting up audio equipment and software but also the creative pressures of content creation. Add to this the constant need for new ideas and engaging topics, and it’s easy to see why so many give …
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E124: How to Stay at the Cutting Edge, With Mark Lee
47:17
47:17
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47:17Is your accounting firm drowning in outdated practices, losing clients, and missing out on opportunities due to a lack of modernization? Many accounting and bookkeeping businesses find themselves trapped in the past, struggling with inefficiencies, outdated technology, and an inability to meet the evolving demands of the industry. This stagnation c…
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E123: Do I Need an Ops Manager to Manage Business Processes?
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10:23
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10:23In this mini-episode of De-stress Your Business, Alexis Kingsbury addresses the often-asked question of whether businesses need to hire an operations manager. Alexis discusses the value of having a Chief Operations Officer (COO) vs. heads of functions owning their processes. He emphasizes the importance of empowering department heads to manage thei…
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E122: Does Structure Take The Fun Out Of Your Business?
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11:14In this episode of De-stress Your Business, Alexis Kingsbury explores the impact of business structure and processes on creativity, magic, and fun. Through personal anecdotes and examples from his consulting experiences at Sony PlayStation, Alexis argues that a lack of structure can lead to chaos, burnout, and reduced creativity. He offers insights…
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E121: When Is The Right Time To Document A Process?
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10:40In this episode of De-stress Your Business, host Alexis Kingsbury discusses the ideal timing for documenting business processes. Sharing insights from his personal experiences and research, Alexis highlights how documentation should be done iteratively and in real-time, rather than as a homework task. He explains the importance of capturing process…
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E120: Should You Video Processes or Capture Them as Text?
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13:52In this special episode of 'Destress Your Business,' Alexis Kingsbury, founder of AirManual, announces a hiatus of the podcast and shares insights on whether to use video or text for documenting business processes. He reflects on previous episodes with Marianne Page, Adi Clevitt, Adrienne Dorison, Mike Michalowicz, and Erin Mathie, and discusses th…
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E119: Affordable Talent, Without Hunting Unicorns
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24:37Are you tired of chasing unicorns in your hiring process? It’s time to shift your strategy and discover a more effective way to build your team! In episode 119 of the De-Stress Your Business podcast, we dive deep into the realities of finding affordable talent and why the hunt for the perfect "mini-me" is setting you up for failure. Join Alexis Kin…
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E118: Why Your Work Ethic Is Killing Your Business, with Erin Mathie
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45:05Do you feel like your relentless work ethic is holding your business back? You're not alone. Many business owners find themselves trapped in a cycle of hard work that ultimately stunts their business growth. They become the bottleneck, trying to handle every task, from minor details to major decisions, which leaves them overwhelmed and their busine…
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Are you struggling to align your team with your business values and brand? Hanging a poster of your values on the wall isn’t enough to transform your business culture. Leaders often recognize the need to define core values and establish a strong brand identity. Yet, as teams grow, maintaining these standards can become a significant challenge. With…
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Episode 116: Embrace Your Inner Control Freak
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17:36Are you a bit of a control freak? (Like me!) 😬 Sometimes perfection and can be the enemy of greatness, particularly when it comes to delegation — holding us back from making progress because we need everything to be “just so”. 👌 However, sometimes leaders attempt to delegate, and find that the person they delegated to doesn’t do a good job. 🤦♂️ Th…
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E115: How to Create a Positive Culture, With Sophie Theen
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26:32Many business leaders wrestle with getting their employees to work collaboratively. Especially when it comes to finding the right balance between hitting day-to-day targets driving significant organizational changes. Navigating the shift from individualism to collaboration in your team can feel like trying to solve an ever-changing puzzle. And unde…
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E114: How to Master Product Design From the Inventor of Trunki
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40:37Feeling overwhelmed by the complexities of product design? Every business owner knows the stakes are high when bringing a new product to market, but common design mistakes can turn an exciting process into a stressful nightmare. What if there was a way to simplify this process and reduce the anxiety it brings? This week on De-stress Your Business, …
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E113: How to Empower Your Team to Solve Problems
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24:18In this episode of Destress Your Business, Alexis Kingsbury discusses the importance of issue management in empowering teams to solve problems and freeing up leaders to focus on strategic growth. He introduces a three-component approach to issue management: the issue tracker, meeting rhythm, and empowering the team. Alexis emphasizes the need to av…
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E112: Scaling Your Business When You Are the Brand, with Chris Ducker
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38:59Struggling to scale your business when your face is the brand? The journey from a personal brand to a thriving, scalable business can feel like navigating a complex labyrinth. That’s precisely why we invited Chris Ducker, the visionary behind transforming personal brands into prosperous enterprises, onto De-stress Your Business. Chris isn’t just a …
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E111: How to Make Delegated Tasks Stay Delegated, with Adrienne Dorison
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38:25
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38:25Tired of tasks bouncing back to you after you delegate them? Feeling trapped in a cycle of micromanagement, despite having a capable team? You're not alone. Every entrepreneur dreams of a business that runs smoothly without their constant oversight, but achieving this seems like a Herculean task. Enter Adrienne Dorison, the co-founder of Run Like C…
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E110: Master the Art of Profitability, with Reza Hooda
42:21
42:21
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42:21Feeling like you're constantly pushing a boulder uphill when it comes to your business's profitability? You're not alone. Many entrepreneurs pour their heart and soul into their ventures, only to find themselves trapped in a cycle of hard work with minimal financial reward. This relentless struggle can lead to burnout, frustration, and the haunting…
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