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E154: Talking to Employees About Poor Performance, Without the Stress
Manage episode 474377524 series 3419210
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In this episode of De-stress Your Business, host Alexis Kingsbury discusses how to effectively manage conversations about employee performance issues. He outlines a three-step framework to address underperformance without causing stress, awkwardness, or defensive reactions. Through specific feedback, clarifying the impact of mistakes, and setting clear expectations for improvement, Alexis provides actionable steps to enhance employee performance and maintain team morale. 01:08 Why Leaders Avoid Performance Conversations 01:29 The Consequences of Avoidance 02:17 Setting Clear Expectations 02:59 Giving Specific Feedback 04:07 Focusing on the Impact 04:58 Setting Clear Expectations for Improvement 06:01 Handling Pushback Calmly 07:24 Reinforcing Accountability 08:00 Conclusion and Next Steps --- Helpful resources: - Get a playbook for resolving unsatisfactory performance available at www.airmanual.co/resources
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