Trump’s Big Beautiful Bill is making headlines—and it could change the game for independent pharmacy forever. In this episode of the Catalyst Pharmacy Podcast, Mark and Josh break down what’s inside the sweeping budget bill passed by the U.S. House, including a national ban on spread pricing and a push for fair, transparent Medicaid managed care re…

In this edition of the Pharmacy Survival Guide series, guests Joey Chamberlain, Parker Baro, Rannon Ching, and Mayank Amin share the hard-earned (and well-won) strategies that keep their pharmacies strong. They talk everything from cash pricing to maximizing margins to turning storage closets into profitable clinics backed by medical billing. Packe…

What happens when you invest in your people? In this episode of the Catalyst Pharmacy Podcast, Meredy Ayers shares how she went from small-town pharmacy clerk to development specialist at Bremo Pharmacy. She hones in on how technicians are stepping into top-of-license roles—how that’s impacting workflow, revenue, and most importantly, patient care.…

What’s the secret to scaling a pharmacy while keeping customers first? In this episode of the Catalyst Pharmacy Podcast, Gifthealth’s Amy Edzkowski and Erin Simmons share how their platform has grown from start-up to serving over 200,000 patients. Joined by co-host Hemal Desai, they discuss how Gifthealth uses smart technology, direct-to-consumer d…

Four pharmacy leaders. Four different journeys. In this episode, we revisit the real paths people take into pharmacy — and the impact they’re making in their communities. Matt Binder shares how he grew from single-store owner to multi-store operator with support from Cascadia Pharmacy Group. Marcus Howard talks about leaving teaching to open a phar…

Joe Williams didn’t take the traditional route to pharmacy ownership, and he wouldn’t have it any other way. In this episode of the Catalyst Pharmacy Podcast, Joe breaks down how he hustled his way into the industry and turned late nights, second jobs, and a foreclosure flip into the foundation of his multi-location pharmacy business. He walks us t…

From big dreams to big plans: Andy Maurer and Josh Howland share how RedSail Technologies is building real-world solutions that are impacting the industry. On this episode of Beyond the Scripts, Josh and Andy break down their strategy for growing RedSail’s pharmacy technology ecosystem — from PMS platforms to merchant services — and how private equ…

At just 25 years old, Josuah Tilus didn’t wait to make his mark on the industry. He bought his own pharmacy fresh out of school and has been redefining what it means to be an owner since. In this episode of Beyond the Scripts, Josuah shares his journey from pharmacy student to pharmacy owner at Chinook Pharmacy in Forks, WA. He opens up about his f…

What if the future of healthcare was shaped by those who know it best – pharmacists? In this episode, we sit down with Theresa Tolle, Owner of Bay Street Pharmacy, to discuss how independent pharmacists are working to change the industry from the inside out. Theresa draws on her experiences as an independent owner and former APhA President to refle…

What burning questions do RedSail customers have about the future of pharmacy? In this special episode of Beyond the Scripts, we put Josh Howland in the hot seat to discuss the industry’s most pressing issues. Josh talks about the evolution of PioneerRx, RedSail’s multi-PMS strategy, and the benefits of the PowerLine switch. He also explains how Re…

“Hayat” is the Arabic translation of “life,” and Hayat Pharmacy Founder and CEO Hashim Zaibak has made it his mission to breathe new life into independent pharmacy. In this episode of the Catalyst Pharmacy Podcast, we sit down with Hashim to discuss his journey from chain supervisor to independent owner. What started as a single location in Milwauk…

In this exciting new segment of our Rewind series, we're crafting a Pharmacy Survival Guide that only Catalyst can deliver. These thoughtfully designed multi-part podcasts look back at previous episodes of Catalyst and Beyond the Scripts to explore fundamental areas in pharmacy that will enhance your professional growth. Part 1 of the survival guid…

In this episode of Beyond the Scripts, Kris Rhea introduces Pharmacy Marketplace, an AI-driven platform helping independent pharmacies optimize purchasing and maintain wholesaler compliance. Independent pharmacy owner Saad Aqqad shares how implementing the system at Oak Ridge Pharmacy eliminated manual processes and protected valuable rebates, whil…

Meet Matt Binder, the 2024 WSPA Distinguished Young Pharmacist. Making his home in Seattle, he has built a three-store pharmacy network while maintaining the personal touch that makes independent pharmacies special. On this episode of the Beyond the Scripts Podcast, join him and host Will Tuft as they share modern insights on team building, profit-…

Book Your Hotel for Connect 2025: https://redsail.us/3Q2y4Lt Amina Abubakar returns to the Catalyst Pharmacy Podcast, as she shares how restructuring her organization led to new growth and introduces GUIDE, a Medicare initiative transforming community pharmacies into brain health hubs. As the only community pharmacy-focused model among 390 selected…

In this edition of Catalyst Catch-Up, hosts Mark Bivins and Josh Howland explore what’s in store for pharmacy technology in 2025. Tune in as they discuss the latest on PBM reform legislation, the rollout of new copay smoothing requirements, and their vision for pharmacy management systems in the new year. All this and more in this edition of Cataly…

In this eye-opening episode, pharmacist Michael Muñiz shares how he's transforming healthcare through functional medicine at his Texas pharmacy. Drawing from years of experience, Michael breaks down how he works with physicians, analyzes advanced biomarkers, and helps patients find root causes of their health issues rather than just treating sympto…

Step inside Lewis Drug's innovative pharmacy model where retail meets long-term care. Director Kara Benson reveals how they're combining local presence with centralized operations to transform patient care, streamline facility relationships, and build stronger communities. Learn practical insights on workflow management, facility partnerships, and …

With more Americans aging at home than ever before, discover why 52% of independent pharmacies are expanding into LTC services. From legislative battles to technological innovation, Rebecca and host Mark Bivins discuss the role pharmacists play in addressing the senior care crisis. Learn how AI, remote monitoring, and changing patient preferences a…

Join us for a look back at independent pharmacy's transformative year in 2024. Our guests discuss how the industry evolved beyond traditional dispensing, embraced new revenue streams, and established itself as a premium healthcare service. From innovative clinical services to creative business solutions, discover how independent pharmacies adapted …

In this episode of Beyond the Scripts, host Will Tuft sits down with Brad Gallagher and Shahida Choudhry to explore critical legal considerations often overlooked by pharmacy owners. From contract negotiations to employee management and digital presence guidelines, this is an episode you don’t want to miss. Tune in to hear about hard-learned lesson…

Step inside Lincoln Pharmacy, where historic charm meets modern innovation. Since 1935, this Albany cornerstone has evolved from typewriters to automation while keeping its heart in community care. Pharmacy Manager Zarina Jalal shares how her family's pharmacy secures grants, launches prevention programs, and maintains exceptional service despite i…

Learn proven marketing strategies to help your independent pharmacy thrive! From building patient relationships to digital presence, discover how to stand out in your community and grow your pharmacy business. In this episode, learn how to implement customer engagement strategies, enhance your pharmacy’s digital presence, build lasting patient rela…

Dr. Jennifer Adams from Idaho State University's College of Pharmacy challenges conventional pharmacy practice limitations. She explores Idaho's groundbreaking standard of care model, where pharmacists' scope is defined by their clinical ability rather than restrictive regulations. From addressing imposter syndrome to reimagining technician roles, …

Live from NCPA's Annual Convention, Doug Hoey discusses Walgreens announcing major store closures, validating years of warnings about unsustainable economics. Join Doug and host Josh Howland as they go over promising developments in pharmacy services, PBM reform progress, and practical implementation strategies. Tune into this live recording of the…

Pharmacy technology always evolves, and so do ways to provide the most innovative patient care. It’s a business — and a living — to stay ahead of the curve. In this episode of the Beyond the Scripts Podcast, join Will Tuft as he welcomes the top brass of Medcare Infusion Services and RxMile to get into the nitty gritty of pharmacy technology. Learn…

For nearly four decades, BestRx has been the pharmacy software of choice for many generations of independent pharmacies. It's easy-to-use and intuitive features make it simple for pharmacies to operate their business, their way. Earlier this year, RedSail Technologies announced its acquisition of BestRx, paving a new way for industry excellence and…

On this week’s episode of the Catalyst Pharmacy Podcast, we are talking to Greco de Valencia from Live Oak Bank. Dive into the world of pharmacy financing, discover strategies for evaluating potential purchases, and learn how recent industry shakeups are reshaping pharmacy values. Whether you're a first-time buyer or a seasoned owner, this episode …

On this episode of the Catalyst Pharmacy Podcast, Benjamin Jolly examines the current state of community pharmacies, highlighting recent closure trends and their impact. Discover how consulting services are helping independent pharmacies navigate challenges, and learn about innovative solutions like HingePoint that are reshaping patient engagement.…

Benjamin Jolley delves into the economics of pharmacy, dissecting profit structures and the unavoidable influence of PBMs. He and host Mark Bivins explore the critical role of federal programs in shaping pharmacy revenues and the need for reimbursement reform. Get insights on upcoming Medicare changes and potential legislative shifts that could res…

In this episode, Rannon Ching of Tarrytown Pharmacy discusses innovative approaches to patient care, focusing on Remote Patient Monitoring (RPM) and medical billing. Learn how Rannon and his pharmacy are leveraging technology to enhance services, improve patient outcomes, and navigate the evolving pharmacy industry. This episode is a can’t-miss for…

Embark on a journey through Tim Mitchell's pharmacy evolution, from his early days as a chain pharmacist to becoming a multi-store owner and industry rockstar. Discover how Mitchell's approach to community pharmacy — incorporating vaccine gap closures, social determinants of health screenings, and a cost-plus model — is charting new territories in …

School’s back in session, the weather is finally cooling down, and the tradeshow season is coming to an end. But there’s no rest for the weary for us in the Catalyst Pharmacy Podcast. Over this summer, we have welcomed some of the industry’s best and brightest to talk about what they do best: to make the industry — and their patients — a little hea…

Something you might wish you’d learn in pharmacy school was the business side of the industry. Running a pharmacy means you’re running a business, and businesses need to profit to stay afloat. On this week’s episode of the Catalyst Pharmacy Podcast, join host Mark Bivins as he welcomes Cencora’s Antoun Salib as they discuss the ins and outs of phar…

“If you don’t push yourself to the edge, there’s no reason to live,” says Jeff Harrell. It’s that enthusiasm and proactive attitude that has made Cascadia Pharmacy Group what it is today. At a time where staying in business is more difficult than ever, Jeff and Cascadia offer an oasis in the pharmacy desert. In this episode, join host Mark Bivins a…

The key to exceptional patient care isn’t forcing patients to take on new services — they’ve got to want it for themselves. Pharmacists can take their patients on a brighter and more vibrant health journey, and Klein’s Pharmacies are ready at the wheel. In this episode, join host Mark Bivins and Klein’s Pharmacies Barry Klein as they discuss the po…

Pharmacy ownership takes different shapes, forms, and sizes. For Kyle McHugh, it’s all about the quality of pharmacy work — the quantity takes care of itself. This week, join host Mark Bivins as he discusses with Kyle his footprint in the South Carolina pharmacy scene, what to look out for the rest of 2024, and how to naturally implement new servic…

Times are moving fast in the industry. And for this edition of Catalyst Catch-Up, there is no shortage of topics to discuss. In this episode, join hosts Mark Bivins and Josh Howland as they discuss the FTC’s current battle against PBMs, the ongoing DSCSA updates and deadlines, and a recap of our two flagship user conferences, Catalyst Connect and A…

If you guess the secret to Nicolette Mathey’s success in the pharmacy industry, a good answer would be to “always look ahead.” The industry thrives on the here and now, where new innovations are there for the taking and embracing. As owner of Atrium 24, Nicolette knows better than to let the parade pass you by. In this episode, join Mark Bivins as …

Pharmacy work in the modern age goes beyond the traditional brick-and-mortar. It’s also more than just putting pills in a vial. Ewa and Gus Tzaferos of Kennedy Pharmacy make a business out of modernizing pharmacy work, from leveraging their online presence to keeping their work fresh (and maybe taking a selfie or two). In this episode, join host Wi…

Get ready for a new episode of the Catalyst Pharmacy Podcast! We've distilled the best insights from our top 8 episodes into a powerhouse of tips & tricks. From private label supplement sales to mastering medical billing and purchasing a new pharmacy, this episode is packed with top-tier advice. Don't miss out—hit the like button, subscribe to our …

Running a successful business is one thing — running a successful pharmacy is a whole other ball game. It also takes an Olympian level of perseverance, something that Marcus Howard has in abundance. His St. Louis-based GreaterHealth Pharmacy & Wellness showcases the true power of independent pharmacy, ensuring that anyone can get the care they need…

It’s not every day that we welcome two guests on the Beyond the Scripts Podcast. But when we’re talking about Ajay Mehra of UGO Rx and Jeff Rowan of Chancy Drugs, we couldn’t let the opportunity slip away. In this episode, join Will Tuft as they explore the innovative journey behind UgoRx — from its initial naming inspiration to its role in revolut…

Another year, another successful Catalyst Connect is in the books. Earlier this month, hundreds of pharmacy professionals and vendors came together for four days of networking, collaborating, and good old-fashioned good times. The learning doesn’t stop after the last class, however. If you want to hear more from some of this year’s speakers, you’ve…

Pharmacy provider status continues to be a hot topic, and we may be seeing the turn of the tide. Who better to talk about it than returning guest Bruno Tching? Tune in as Bruno dives deep into legislative impacts through AB 317, which paves the way for pharmacists to bill for a wide range of services, achieving payment parity with other healthcare …

In the words of Bob Lomenick, “You can’t just come in and fill prescriptions all day every day.” Pharmacy work is always changing, evolving to meet the unique needs of your community. Your pharmacy’s data can give you the roadmap to new innovations and solutions. In this episode, we welcome back the Godfather of Med Sync himself as we discuss the c…

Innovation is a requirement to thrive in the pharmacy industry. Luckily, independent pharmacies can perform their unique, tailored brand of patient care to better serve their community. For Bri Morris, innovation is literally the name of the game. On this episode, join host Will Tuft and Bri as they discuss her role as Executive Director of Arkansa…

Pharmacists can impact their patients’ lives in so many ways, ways that go beyond putting pills in a vial. They play a vital role in correcting the course of their health journey. For Kathy Campbell (you can call her Dr. Kathy), a different kind of health obstacle is rocking the general public. On this episode, join Kathy and host Mark Bivins as th…

Making a pharmacy website has just become easier than ever. RedSail Technologies is proud to announce a strategic partnership with Storbie a prominent New Zealand-based website platform, to introduce RedSail Websites – a website solution tailored specifically for community pharmacies. In this week’s episode of the Catalyst Pharmacy Podcast, join ho…

Pharmacy is an industry all about adaptation. From fluctuating reimbursements to evolving clinical services, the road to modern patient care is always evolving. For Tana Kaefer, change simply offers new ways to innovate. In this episode, join host Will Tuft and Tana as they discuss the ins and outs of clinical services, med sync, eCare plans, and w…