Best Rick Watson @ RMW Commerce Podcasts (2025)

1
June 16th, 2025: Palantir Partners with Bolt, Amazon Releases AI Video Generation Tools, Sezzle Sues Shopify For AntiCompetitive Practices, and Walmart Releases New AI Tools 9:20

1d ago9:20

9:20

Today on our show: Palantir Partners with Bolt Amazon Releases AI Video Generation Tools Sezzle Sues Shopify For AntiCompetitive Practices Walmart Releases New AI Tools - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rm…

1
GM Executive Reveals: Why 'Execution Drives Morale, Not Vision' - Enterprise Leadership Secrets 1:07:41

3d ago1:07:41

1:07:41

In this eye-opening full interview, Sid Jatia, GM's Global VP of Digital Commerce & Service, drops truth bombs about what really works in large enterprise organizations. From Microsoft to Under Armour to General Motors, Sid shares battle-tested strategies that challenge conventional leadership wisdom. 🔥 Key Takeaways: Why execution beats vision for…

1
June 9th, 2025: Shopify MCP Server Raises More Questions Than Answers, Could the AI Race Become a Hardware Race, and Temu Half Off - Just In Time For Summer 10:43

8d ago10:43

10:43

Today on our show: Shopify MCP Server Raises More Questions Than Answers Could the AI Race Become a Hardware Race? Temu Half Off - Just In Time For Summer - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rmwcommerce.com/…

1
Shopify Editions Recap Conversation With Shopify Agencies 1:03:02

9d ago1:03:02

1:03:02

Nick Kaplan steps in as guest co-host with Rick Watson —and yes, we doubled up on Nicks because mediocrity requires one, but excellence needs two. Nick and Rick, who are in the same studio, talk about Peleton’s P2P play, Temu’s struggle, and they recap The Lead Summit. They are then joined by Shopify Agency operators to talk about their trip to Tor…

1
June 2nd, 2025: Salesforce to acquire Informatica, Social Commerce Panel Reveals Influencer Importance, Lowes Launches Its Marketplace, and Tariff Feud Event with Passport Recap 11:27

15d ago11:27

11:27

Today on our show: Salesforce to acquire Informatica Social Commerce Panel Reveals Influencer Importance Lowes Launches Its Marketplace Tariff Feud Event with Passport Recap - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://w…

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VTEX & Mach Alliance Leaders Debate the Future of Enterprise Architecture 1:06:09

17d ago1:06:09

1:06:09

INDUSTRY DEBATE: VTEX co-founder Mariano Gomide de Faria sits down with Mach Alliance President Casper Rasmussen after his viral LinkedIn post that sparked major discussion in the e-commerce world! The Discussion: Mariano's post about the Mach Alliance's evolution generated hundreds of comments and industry-wide conversation about the future of ent…

1
S3 E3: Amy Kemp - Beyond Wizmo 56:11

19d ago56:11

56:11

Join Amy Kemp of Glossier as she takes Ger and Gordon out on the CX waves, where service agents help navigate customers through anything from gentle breezes to force 10 gales. You'll find out whether AI is more than just a wizmo gizmo and hear how Glossier is using it to genuinely enhance the customer experience. But fear not, the tech isn't drivin…

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Special Episode: Scott Eckert on Leading Mirakl and the Marketplace Revolution 36:52

19d ago36:52

36:52

In this special CEO spotlight edition of the Watson Weekly, host Rick Watson welcomes Scott Eckert, newly appointed CEO of Mirakl, for an inside look at how his leadership is poised to accelerate Mirakl’s role at the heart of modern commerce. With a distinguished career spanning innovation leadership roles at Dell, Rethink Robotics, and Walmart’s S…

1
May 26th, 2025: Rapid Fire Headline Update and Shopify Releases Its Summer Editions 23:46

22d ago23:46

23:46

Today on our show: Rapid Fire Headline Update Shopify Releases Its Summer Editions - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly…

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BigCommerce Marketing is 'Pretty Crap' Says Industry Insider | Adobe vs Shopify Platform Wars 53:06

24d ago53:06

53:06

In this no-holds-barred conversation, Rick Watson sits down with Jo Baker, CEO of ShipperHQ, for a brutally honest discussion about the current state of e-commerce platforms. From Adobe's struggles with Magento to Shopify's enterprise ambitions and BigCommerce's missed opportunities, nothing is off limits. 🔥 KEY TOPICS COVERED: Why Adobe needs to "…

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Special Episode from Shopware Partner Day– Pimcore & the Data Layer Revolution in B2B 17:53

27d ago17:53

17:53

Today’s Watson Weekly is a special edition that is one of a series of three interviews recorded at Shopware’s Partner Day on April 24th, 2025. These were recorded in the basement of a German beer hall and restaurant, so I think those interested in the digital commerce complexity of serving manufacturers and distributors should find it a lot of fun.…

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May 19th, 2025: Amazon Announces New AI Tool to Enhance Product Listings, Venture Capital Dominated by AI Right Now, FedEx and Amazon Strike Up a Partnership, and Klaviyo Reports Q1 2025 Earnings 10:28

30d ago10:28

10:28

Today on our show: Amazon Announces New AI Tool to Enhance Product Listings Venture Capital Dominated by AI Right Now FedEx and Amazon Strike Up a Partnership Klaviyo Reports Q1 2025 Earnings - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by…

1
Destination Unknown With The Lead Summit's Sonal Gandhi and Noah Gellman | Watson Weekend Ep. 64 42:55

1M ago42:55

42:55

It is a reunion show. Hosts Jessica Lesesky and Nick Kaplan run the Watson Weekend while Rick Watson is away. A longer headline hangover, as there is a lot to talk about: Klarna is walking back its initial bullishness on artificial intelligence. There are certain situations where humans need to defuse a situation (think CRM and a customer having a …

1
Special Episode from Shopware Partner Day– Conscious Commerce & Regulated Realities: The Aysnd Way 21:06

1M ago21:06

21:06

Today’s Watson Weekly is a special edition that is one of a series of three interviews recorded at Shopware’s Partner Day on April 24th, 2025. These were recorded in the basement of a German beer hall and restaurant, so I think those interested in the digital commerce complexity of serving manufacturers and distributors should find it a lot of fun.…

1
May 12th, 2025: Shopify Needs Incentive Alignment to Win in Enterprise, 3 Notables From BigCommerce earnings call, Instacart CEO Departs for OpenAI, and Shopify Reports Solid Earnings Amid Global Uncertainty ... 17:51

1M ago17:51

17:51

In this week’s Watson Weekly, we will discuss Fidji Simo is out at Instacart CEO to join OpenAI. This is a huge feather in Simo’s cap and leaves an opening at Instacart which I predict will be filled by their Chief Product Officer Daniel Danker. Not only did Danker and Simo overlap from their time at Facebook, but Danker was promoted by Simo into h…

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The $36 Trillion B2B Commerce Revolution: Insider Insights from VC Jack Freeman | Watson Weekend Ep. 63 55:49

1M ago55:49

55:49

Join hosts Rick Watson and Jessica Leseski as they dive deep into the massive potential of B2B e-commerce with Jack Freeman, Partner at PeakSpan Capital. With B2B commerce now reaching $36 trillion in sales, this episode explores why this market is finally gaining momentum after years of slow adoption. Jack shares valuable insights on the challenge…

1
Special Episode from Shopware Partner Day– Inside B2B Growth: Smith Commerce on Scaling Smart 19:17

1M ago19:17

19:17

Today’s Watson Weekly is a special edition that is one of a series of three interviews recorded at Shopware’s Partner Day on April 24th, 2025. These were recorded in the basement of a German beer hall and restaurant, so I think those interested in the digital commerce complexity of serving manufacturers and distributors should find it a lot of fun.…

1
May 5th, 2025: Amazon Reports Q1 2025 Earnings, Walmart Releases an Annual Shareholder Letter, UPS Reports Q1 2025 Earnings, and Kohl’s Fires Its CEO 14:37

1M ago14:37

14:37

Today on our show: Amazon Reports Q1 2025 Earnings Walmart Releases an Annual Shareholder Letter UPS Reports Q1 2025 Earnings Kohl’s Fires Its CEO - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rmwcommerce.com/ecommerc…

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Marketing in Uncertain Times: Erik Huberman of Hawk Media on Why Cutting Ad Spend is Always a Mistake | The Watson Weekend Ep. 62 55:25

1M ago55:25

55:25

In this episode of The Watson Weekend, hosts Rick Watson and Jess Lesetsky welcome Hawk Media founder & CEO Erik Huberman to discuss digital marketing strategies during economic uncertainty. Erik shares why cutting your marketing budget during challenging times is almost always a mistake, why a good product remains marketing's foundation, and how b…

1
Turning Tariffs into Tactics — Cross-Border Commerce in 2025 with Alex Yancher, CEO of Passport 57:11

2M ago57:11

57:11

In this insightful episode, The Watson Weekly welcomes Alex Yancher (Yon-cher), CEO of Passport, just hours after the U.S. government announced sweeping new global trade tariffs. With $3.3 trillion in cross-border e-commerce at stake, this conversation couldn’t be more timely. Guided by a Thomas L. Friedman-inspired prologue, we dive deep into the …

1
April 28th, 2025: Composable Conference in Chicago shows MACH progress, ChatGPT and Shopify partnership teased, and Shopify promotes internally for Chief Design Officer: What's going on? 14:49

2M ago14:49

14:49

Today on our show: Composable Conference in Chicago Shows MACH Progress ChatGPT and Shopify Partnership Teased Shopify Promotes Internally for Chief Design Officer: What's Going On? - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. h…

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Inside Vivrelle: How This Luxury Membership Club is Disrupting Designer Fashion | The Watson Weekend Ep. 61 50:55

2M ago50:55

50:55

In this episode of The Watson Weekend, Rick and Jess welcome Donna Felix, VP of Product & E-commerce at Vivrelle, the innovative luxury fashion membership club that's changing how we access designer handbags and accessories. Donna shares Vivrelle's origin story (written on a napkin during the founders' honeymoon!), explains how they track thousands…

1
April 21st, 2025: Walmart Investor Day shows strong tariff headwinds, is 2025 the year to eat the entire enchilada, Shop for Brands on Amazon seen in the wild, and Amazon surveys its sellers on tariffs ... 17:04

2M ago17:04

17:04

Is Walmart More Exposed to Tariffs Than They Are Admitting? In a recent investor day, Walmart indicated that only one-third of its products are not made in the USA. Are we sure about that number? Given the fact that there is no universal definition of made in the USA, I think that number could be a lot higher than the company is letting on. Learn a…

1
Marketplace Mastery: Jordan Sielaff on Amazon Success, AI Evolution & The Future of E-Commerce 56:56

2M ago56:56

56:56

In this episode of The Watson Weekend, Rick Watson and Nick Kaplan dive into the evolving world of marketplaces with special guest Jordan Sielaff, co-founder and CEO of Geared. They discuss Amazon's potential TikTok acquisition, the Shein IPO's challenges amid tariff concerns, and the wave of eye-opening Chinese manufacturing content flooding TikTo…

1
S3 E2: Bobby Healy - Dropdown Menu 58:16

2M ago58:16

58:16

Join Gordon and Ger and they take flight with Bobby Healy of Manna Air Delivery, the Irish drone delivery company that's posing a serious threat to Amazon's dominance of the ecommerce space. Has the saviour of independent retailers literally been heaven sent? Drones promise much. Delivery within minutes from local retailers that bypasses clogged ro…

1
The Debate: Is Replatforming Worth It? 1:04:13

2M ago1:04:13

1:04:13

The biggest debate in eCommerce. The business case for replatforming Replatforming can either be trying to use a band-aid on a large wound or it could be like squeezing juice. Vince Santo (The Maze Group) debating Chris Silver (Discoverist AI) on replatforming. Architecture: The headless straw man debate. Headless technology enables brands to move …

1
Leadership in Crisis: GM's Sid Jatia on Execution, Team Alignment & Navigating Market Uncertainty 46:49

2M ago46:49

46:49

In this episode of The Watson Weekend, hosts Rick Watson and Jessica Lesesky navigate the turbulent economic landscape with special guest Sid Jatia, VP of Digital Commerce and Service at General Motors. They discuss the week's top stories including suspended IPOs, Nintendo Switch pre-order rollercoaster, the Prada-Versace acquisition, and the impac…

1
Redefining Retail: Commercetools, InStore, and the Future of Unified Commerce – A Conversation with Dirk Hoerig 1:00:48

2M ago1:00:48

1:00:48

In this special episode of The Watson Weekly, we sit down with Dirk Hoerig, co-founder of Commercetools, to explore the company’s journey from Germany to global eCommerce leader. Dirk shares insights on their ideal customer, key pain points they solve, and why their North American market entry succeeded where others failed. We also dive into the la…

1
April 7th, 2025: Key takeaways on public and private markets, Shoptalk did not answer my key industry questions, Consumers getting stressed out, and Amazon makes last minute bid to buy TikTok 13:36

2M ago13:36

13:36

Is There a Worse Owner For TikTok Than Amazon? Look, I am going to bottom line it for you guys. I can’t think of a worse owner for Tiktok than logistics company Amazon. I know there are a lot of chocolate and peanut butter theories of how these two great companies could taste better together, but I think this would be the start of a slow boringific…

1
The Amazon Power Play: John Shea Breaks Down Trillion Dollar Tactics & Retail Media's Future 56:14

2M ago56:14

56:14

In this episode of The Watson Weekend sponsored by Elastic Path, hosts Rick Watson and Jessica Lesesky explore the latest developments in e-commerce and retail with special guest John Shea from Momentum Commerce. They discuss Target's employee bonus cuts, the Kate Spade x Target collaboration, PetSmart's ship-from-store strategy, NRF's optimistic s…

1
Watson Weekly: Navigating the Digital Commerce Maze with Bryan House 43:50

3M ago43:50

43:50

Why is digital commerce still hitting roadblocks in 2025? In this special episode, Bryan House of Elastic Path joins us to unpack the paradox: companies claim to have a clear digital strategy, yet budgets for tech investment remain elusive. We tackle the real barriers—lack of knowledge, outdated mindsets, and the hidden opportunity cost of standing…

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March 31st, 2025: Shoptalk Recap 9:46

3M ago9:46

9:46

Today on our show: Shoptalk Recap - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyBy RMW Commerce

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ShopTalk Controversies: AI Agents, Vendor Battles & Influencer Influence 40:08

3M ago40:08

40:08

In this episode of Watson Weekend, hosts Rick Watson and Nick Kaplan dive into the latest updates in retail technology and e-commerce. They share their experiences from the ShopTalk conference, discuss the latest in tariffs and inventory management, and explore the impact of generative AI and digital agents in the industry. The duo also highlights …

1
March 24th, 2025: Adobe teases new commerce offerings, BigCommerce launches new account functionality, Klarna files IPO paperwork, and welcome to Shoptalk Week! 13:07

3M ago13:07

13:07

Is Adobe Hopeless or Will The New Product Teases Get Them Back in the Game? This week on the Watson Weekly podcast, we unpack two new product announcements from Adobe that are expected to launch by June 2025. One is the Adobe Commerce Optimizer, an eCommerce front-end that can be used with any storefront platform. This is one that I’m excited to se…

1
Stephen Cope on Shaping B2B E-commerce: Tech Transformation at ASTRAK, Strategic Acquisitions & Future Growth 49:26

3M ago49:26

49:26

In this episode of Watson Weekend, hosts Rick Watson and Jessica Lesesky dive into the latest e-commerce and retail news. They discuss Skims' innovative strategies, Forever 21's looming bankruptcy, and the storied history of the fashion retailer. Special guest Stephen Cope, CIO of ASTRAK, shares his insights on digital transformation in the B2B sec…

1
S3 E1: Travis Hess - Big Fish, New Pond 53:08

3M ago53:08

53:08

Can this be right? A vendor as a guest? Yes, it is true. And a Big one too. Ger and Gordon are joined by Travis Hess, CEO of BigCommerce, to review the e-commerce platform landscape and discuss what the future holds. Frankly, is there life beyond Shopify? (Spoiler: Of course there is.) Developments are coming thick and fast in e-commerce and commer…

1
March 17th, 2025: Paypal in hot water over its Honey application, AllBirds sales plunge in 2024, why did Walmart buy a mall? And upcoming eCommerce debate event at Shoptalk 11:25

3M ago11:25

11:25

Is Paypal Running an Affiliate Scam? That’s What Google’s New Chrome Rules Seem to Be Saying. Many users don’t realize that Paypal’s Honey Application, the plugin which is supposed to secure you discounts on items. Instead, it looks to be cutting certain publishers out of affiliate credits that they would otherwise be due. You’ll find this and othe…

1
Matthew Steinbrecher on Cross-Border Commerce, Walmart vs. China & Shein's New Strategies 38:52

3M ago38:52

38:52

In this episode of Watson Weekend, hosts Rick Watson and Jessica Lesecky dive into the latest in retail, tech, and e-commerce news. Key topics include China's pushback against Walmart's supplier policies, Shein's new merchandising strategies, and Kohl's partnership with Sephora. Special guest Matt Steinbrecher joins to delve into the intricacies of…

1
March 10th, 2025: Target 2024 earnings shows company falling behind, when will merchants stop treating data as a project? Commercetools layoffs throws into question IPO plans, and has Shopify Enterprise ... 14:02

3M ago14:02

14:02

Today on our show: Target 2024 earnings shows company falling behind When will merchants stop treating data as a project? Commercetools layoffs throws into question IPO plans Has Shopify Enterprise turned a corner? - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's …

1
Mike Ryan on Ecom Shake-Up: Google's Search Crisis & PMAX Evolution 52:46

3M ago52:46

52:46

In this episode of Watson Weekend, hosts Rick Watson and Jessica Lesesky dive into the latest in e-commerce and retail news. They discuss Shopify's new AI feature and review Google's AI-driven changes in performance marketing with insights from expert guest Mike Ryan. Mike shares his take on Google PMAX, differences in global strategies, and what m…

1
March 3rd, 2025: Is Beyond.com doomed? Klaviyo reports 2024 earnings, Klaviyo coming for Salesforce Service Cloud, and Paypal Investor Day offers problematic vision 15:39

4M ago15:39

15:39

Today on our show: Is Beyond.com doomed? Klaviyo reports 2024 earnings Klaviyo coming for Salesforce Service Cloud Paypal Investor Day offers problematic vision - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rmwcommerc…

1
Ben Emmrich on Logistics Giants, Amazon's F You & Emerging Carriers 51:41

4M ago51:41

51:41

In this episode of Watson Weekend, hosts Rick Watson and Jessica Lesesky dive into the latest trends in e-commerce, retail, and technology. They discuss the logistics industry's complexities and innovations with special guest Ben Emmrich, CEO of Tusk Logistics. Topics include the market opportunities for Klaviyo, Temu's expansion into Canada, the r…

1
February 24th, 2025: Walmart reports fiscal year 2025 earnings, Saks stopped paying vendors on time, TikTok subscriptions could help creators, and BigCommerce reports 2024 earnings 17:11

4M ago17:11

17:11

Today on our show: Walmart reports fiscal year 2025 earnings Saks stopped paying vendors on time TikTok subscriptions could help creators BigCommerce reports 2024 earnings And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today’s episode is sponsored by Mirakl. https://www.…

1
Social Commerce Showdown: Josh Carter on TikTok, Influencer Wins, and Skims x Nike 47:41

4M ago47:41

47:41

In this episode of Watson Weekend, hosts Rick Watson and Jessica Lesecky discuss the latest in technology, e-commerce, and retail news, including Skims' partnership with Nike and Amazon's new cost-saving strategies. Special guest Josh Carter joins to share insights into social commerce, influencer marketing, and the importance of being brave in bra…

1
Survival of the Fittest: Efficiency Over Growth in 2025 | Watson Weekend LIVE w/ Scott Lux 50:58

4M ago50:58

50:58

Join hosts Rick Watson and Jess Lesesky on this edition of Watson Weekend LIVE as they sit down with special guest Scott Lux—a seasoned leader in e-commerce and digital strategy. In this insightful discussion, Scott reveals why the era of explosive revenue growth is shifting towards an "Age of Efficiency" in 2025. In This Episode: How financial pre…

1
February 17th, 2025: Shopify Q4 2024 earnings: The age of efficiency comes to Shopify, it’s not just you - age of efficiency accelerating, Amazon Q4 earnings wins the Grammy for free cash flow, and Amazon ... 17:55

4M ago17:55

17:55

Today on our show: Shopify Q4 2024 earnings: The age of efficiency comes to Shopify It’s not just you - age of efficiency accelerating Amazon Q4 earnings wins the Grammy for free cash flow Amazon ad engine getting hungry: look out Google Shopping And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, a…

1
The Evolution of Ecommerce: Innovation, Efficiency & What’s Next w/ Dimple Rao | Watson Weekend LIVE 49:49

4M ago49:49

49:49

Ecommerce has come a long way, but are we still innovating—or just optimizing? In this episode of Watson Weekend, we sit down with Dimple Rao, a seasoned product management leader with over 15 years of experience in retail and digital commerce. We dive into: ✅ How ecommerce innovation has evolved (and where it's stalled) ✅ The balance between effic…

1
February 10th, 2025: Trump eliminates the de minimis for China, AI won't solve all the problems, but we don't realize it yet, UPS Q4 2024 earnings, AI is not the new SEO. Brands could be in a marketplace ... 13:56

4M ago13:56

13:56

Today on our show: Trump eliminates the de minimis for China AI won't solve all the problems, but we don't realize it yet UPS Q4 2024 earnings: steering towards margin, away from Amazon AI is not the new SEO. Brands could be in a marketplace without realizing it And finally, The Investor Minute, which contains 5 items this week from the world of ve…

1
The Future of E-Commerce & Composable Commerce | Watson Weekend LIVE w/ Bryan House 50:31

4M ago50:31

50:31

This week on Watson Weekend, we’re breaking down the biggest shifts in e-commerce and AI in 2025 with Bryan House, President of Elastic Path! 🔍 What’s on the agenda? 📰 Headline Hangover: The latest trends in store closures, AI’s impact on retail, and consumer trust. 🤖 Shopping Habits in 2025: Is browsing dead? Has AI taken over the retail experienc…

1
Special Episode: Global eCommerce Leaders Forum, Cross-Border Trends, & Honoring Kent Allen 35:26

4M ago35:26

35:26

Today on a special edition of our show: Remembering Kent Allen Evolution of Global eCommerce Pioneers in Cross-Border Trade Current Trends and Players Jim Okamura Partner, McMillanDoolittle and co-founder, Global E-Commerce Leaders Forum Jim has over 25 years of consulting experience focused on strategic planning in the retail industry. His work in…

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