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Onboarding Therapy

Arrows Podcast Network

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Customer onboarding in B2B SaaS is changing fast, but the resources for onboarding teams? Not so much. That's why we're kicking off Onboarding Therapy, a podcast that tackles the real challenges onboarding teams face every day.
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Welcome to the Customer Retention Podcast — your go-to show for actionable insights on growing and retaining your SaaS customers using GoCSM and the HighLevel platform. Each episode dives into practical strategies, real success stories, and proven systems to reduce churn, boost engagement, and scale your customer success operations. Whether you’re a SaaS founder, agency owner, or CSM, you’ll get clear, no-fluff advice you can use immediately.
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Welcome to The HighLevel Experience: Disruptor Diaries, your number one source for motivation, inspiration, and clarity for achieving success with HighLevel. Our podcast aims to inspire you through the stories of successful agencies, Saaspreneurs, and high-level affiliates, focusing not only on their achievements but also on their journey to get there. Tune in every week for a fresh dose of the latest HighLevel feature updates in our weekly segment, where we geek out over the newest tools an ...
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SaaS Sessions

Sunil Neurgaonkar

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SaaS Sessions is India's first and #1 SaaS-focused podcast with over 21000+ listeners. The podcast was started by Sunil Neurgaonkar in 2019 and has hosted over 100+ leaders from the SaaS community. We have hosted leaders (C-level/VPs/Directors) from SaaS companies like Clari, Retool, Github, Segment, G2, Moengage, Whatfix, and more.
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"Hello, We are introduce to our Diamond Scientific Comapny and their product Biogas GEM™5000 With H2S | Portable Methane Detector located in cocoa, florida, in USA. Best technology in the world to measure gas Competitive pricing Service and 35+ years of experience company. The Portable Biogas Analyzer 5000 With H2S is used for The Accurate Gas Monitoring. BIOGAS 5000 Methane Detectors have A Robust, High Quality Design which can be Fitted easily And are extremely Easy To Use In Laboratory, F ...
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Welcome to Onchain Chats, the go-to weekly podcast for Web3 developers and builders navigating the ever-evolving landscape of decentralized technologies. Dive deep into the world of blockchain, smart contracts, dApps, and beyond with our casual, conversational episodes designed to demystify complex topics and bring the latest trends, tools, and techniques into focus. Each week, we explore the cutting edge of Web3 development, sharing insights, tips, and experiences to help you stay ahead in ...
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App-solutely

Vermillion Sky

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Welcome to App-solutely, the ultimate podcast for anyone looking to create winning apps and dominate the app market! I'm your host, Ken Vermeille, CEO of Vermillion Sky and an expert in building and launching successful apps. With over 15 years of experience under my belt, I'll be sharing my insider tips and tricks to help you build and grow your own winning app. But that's not all! On App-solutely, we'll also be hearing from some of the brightest minds in the industry, including product man ...
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show series
 
55 - From Corporate Life to Entrepreneurial Success with Francis Rodino In this episode of the HighLevel Experience Podcast, host Vit Muller welcomes Francis Rodino, a leader in digital marketing and AI integration with sales automation. By his forties, Francis had already launched high-impact campaigns for global brands and founded Lead Hero AI in…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor and Sal are joined by guests Jack Platts and Mehdi Farooq to explore the evolving landscape of crypto investment, venture capital, and deep tech. They discuss strategies for unlocking value in crypto assets, the critical role of NAV in investment decisions, and the rise of micro st…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor, Mahesh, Santi, and Jason are joined by Amir Haleem of Helium to explore the evolving landscape of decentralized networks. They dive into Helium’s impressive revenue growth - from $400K to $2.7M per month - driven by its mobile subscriber base, and discuss the complexities of blend…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor speaks with Tom Trowbridge, co-founder of Fluence Labs and host of the DePIN Day & DePINEd Podcast about the evolving world of decentralized compute platforms and the broader DePIN ecosystem. Tom explains how Fluence operates as a “cloudless” service—open, resilient, and more cost-…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor speaks with Yumin, founder of Galxe, a crypto project focused on onboarding users through learning and earning rather than purchasing. They explore Yumin’s early experiences with technology in 2000s China, the evolving landscape for elite students, and the growing emphasis on innov…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor and Sal spoke with Mateusz Poreda and Niko Cunningham, co-founders of Rumi, a company reimagining media consumption through contextually aware AI agents that enhance viewer engagement. Niko shared how his upbringing in Detroit sparked his passion for technology, while Mateusz discu…
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54 - Unlocking the Power of Voice AI: Transform Your Business Communication In this episode of the HighLevel Experience Podcast, host Vit Muller welcomes Michael Reimer, a leading expert in voice AI and the CEO of CRM Pros. Based in South Florida, Michael has spent over 18 months leveraging and reselling HighLevel, combining it with custom marketin…
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In this podcast, Tim and Shawn discuss their journey with the HighLevel platform and how it helped shape GoCSM, a powerful tool for customer success management. Tim shares insights from years of experience in the SaaS world, explaining how GoCSM was developed to support agencies in managing customer success, reducing churn, and improving client ret…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor speaks with Chris McCabe and Kee Jefferys, co-founders of Session, a decentralized messaging platform that prioritizes user privacy and security. They discuss how Session enables communication without requiring phone numbers, stores no user data, and uses client-side key generation…
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In this powerhouse episode, Max Altschuler - founder of Sales Hacker, former VP of Marketing at Outreach, and now General Partner at GTMfund - breaks down what it takes to build and scale B2B SaaS companies with speed and substance. Max shares his journey from being an early-stage operator to becoming a SaaS investor, unpacking the real mechanics b…
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In our very first episode, we sit down with Tim Sabir, founder of GoCSM, to talk about one of the biggest challenges facing SaaS agencies on HighLevel — churn. With 7+ years of experience helping local businesses grow through smart technology, Tim shares practical strategies for reducing churn, increasing product adoption, and building stronger cli…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage In the inaugural episode of the DePIN Roundtable, Connor Lovely is joined by Santiago R Santos, Mahesh Ramakrishnan, and Jason Badeaux to explore the evolving world of decentralized physical infrastructure networks. They reflect on Bitcoin’s foundational role, early model flaws, and growi…
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53 - How AI Chat Agents Can Elevate Your Agency In this engaging episode of the HighLevel Experience Podcast, host Vit Muller sits down with Bryce DeCora, CEO and co-founder of CloseBot. Bryce shares his inspiring journey from a Nebraska farm to working at Boeing, and eventually becoming a tech entrepreneur in the AI and CRM space. The conversation…
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52 - From Onboarding to Retention: Strategies to Scale Your Agency In this episode of the HighLevel Experience Podcast, host Vit Muller welcomes two dynamic leaders in the HighLevel community, Emily Bryant and Ryan O'Connor. Emily is the GM of Global Operations and Sales at Growthable, known for her expertise in automation and strategy. Ryan, the f…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor welcomes back Alireza Ghods, co-founder of Natix, to discuss a major milestone for the company. Alireza announces a game-changing partnership with Grab, Southeast Asia’s leading super app—a strategic alliance that positions Grab as a key data customer for Natix’s VX360 product whil…
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51 - Scaling SaaS: Overcoming Challenges and Embracing Growth with Sarah Cordiner In this inspiring episode of the HighLevel Experience Podcast, host Vit Muller welcomes the dynamic Sarah Cordiner, a trailblazer in the HighLevel community and a pioneer in online education. Sarah shares her incredible journey from being the youngest university direc…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor and Sal spoke with Michael Cho about the future of robotics and AI, highlighting his projects FrodoBots and the new BitRobot network. Michael explained the challenges of testing embodied AI in the real world and introduced the idea of cross-embodiment—training models using data fro…
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Why should your marketing evolve into programs? In this episode, we talk to Asia Orangio, founder and CEO of DemandMaven. You'll learn about the five growth levers you can pull, why you might be doing OKRs wrong, how to know which marketing programs to double down on, and more. Visit our website for the detailed episode recap with key learnings. De…
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50 - Tracking User Adoption: The Key to HighLevel SaaS Success In this milestone 50th episode of the HighLevel Experience Podcast, host Vit Muller sits down with Tim Sabir, the visionary founder of GoCSM. Tim is a trailblazer in the realm of customer success management, particularly within the SaaS industry. The conversation delves into the importa…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor sits down with Anna Kazlauskas, co-founder of Vana, to explore the intersection of AI and user-owned data. They discuss the resurgence of the crypto scene in San Francisco, fueled by advancements in AI, and the impact of DeepSeek on model training efficiency and data privacy. Anna …
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49 - How SaaS Agencies and Subject Matter Experts Can Co-Create Success In this engaging episode of the HighLevel Experience Podcast, host Vit Muller welcomes Tom Adam, a strategic partner in the martial arts club management space and founder of Curious Growth. Tom shares his inspiring journey of transforming his martial arts club into a thriving c…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor chats with Rob Solomon, co-founder of DIMO, about the project’s steady evolution through the crypto market’s ups and downs. Rob explains how DIMO enables cars to access and share their data securely—unlocking use cases like EV owners monetizing charging data via carbon offsets. The…
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48 - How to Create Personalized GHL Training Videos at Scale Using AI Avatars In this engaging episode of the HighLevel Experience Podcast, host Vit Muller sits down with Orien Daly, the founder of GHL University. Orien is a trailblazer in the SaaS community, dedicated to empowering agencies and SaaS entrepreneurs to maximize their use of the HighL…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor speaks with Anirudh Pai, partner at Dragonfly Capital, about what it takes to build a successful crypto project and attract top investors. Anirudh highlights the importance of long-term demand strategies, demonstrating real customer engagement, and standing out in a competitive mar…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor is joined by Sal Gala (EV3), Florian Fournier (Threefold), and Jose Aycart (Share) to announce the DePIN Summit 2025 in Africa and discuss its significance. They explore the region’s potential for technological disruption, the importance of local engagement and government collabora…
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In this episode of the SaaS Sessions podcast, Jacob Bank, founder of Relay.app, shares his journey from academia to startup founder, discussing the challenges of building a product in the AI space. He emphasizes the importance of validating ideas, finding early customers, and experimenting with various marketing channels. Jacob also highlights the …
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47 - Mastering Lead Generation: AI Strategies for Agency Success with Walt Bayliss Join us for an inspiring episode of the HighLevel Experience Podcast, where host Vit Muller dives deep into the entrepreneurial journey of Walt Bayliss, a seasoned entrepreneur with over two decades of experience in building and exiting software companies. Walt is th…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor and co-host James Lovely, an expert in structured financial products, welcome Brandon Goh, CEO and Co-founder of Treehouse Finance, to explore the intersection of traditional finance (TradFi) and decentralized finance (DeFi). Goh shares his journey from Morgan Stanley to crypto, di…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor and Mahesh welcomed Vinny Lingham, a prominent figure in crypto and tech. Vinny discussed his latest ventures, including Animal, a film exploring the benefits of the carnivore diet, and shared his personal health transformation. He reflected on the challenges of the 2018-2019 crypt…
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46 - Why Your Online Community Is Quiet (And How to Fix It) In this engaging episode of the HighLevel Experience Podcast, host Vit Muller welcomes Jade Olivia, a dynamic expert in community engagement and marketing automation. Jade shares her unique journey from professional dancing and coaching to becoming a leading figure in online community mana…
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45 - From Failures to Fortune: Diamond SaaS Preneur's Journey to Success In this episode of the HighLevel Experience Podcast, host Vit Muller sits down with Jake Setterlun, a remarkable entrepreneur who has navigated the ups and downs of the business world from a young age. Jake shares his journey from failed ventures to achieving significant succe…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor sits down with Tory Green to discuss how Io.net is revolutionizing AI infrastructure with affordable, decentralized compute power. They explore the challenges of centralized cloud providers, how DeepSeek underscores the need for decentralized AI solutions, and why Solana’s speed an…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor and Mahesh welcome Santiago Santos, a prominent figure in the crypto space and co-host of the popular Empire podcast. Santiago shares his vision for the future of private equity and crypto, highlighting the transformative potential of open-source systems and the rapid movement of c…
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44 - How to turn a Party Rental Business into a Seven-Figure SaaS using HighLevel with Tariq Elkhatib Join us in Episode 44 of the HighLevel Experience Podcast as we explore Tariq Elkhatib's inspiring journey from healthcare to building a seven-figure agency. Discover how Tariq leveraged HighLevel strategies and niche marketing to achieve business …
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor welcomes Miguel from Nillion to discuss the company's latest endeavors. Miguel shares insights into Nillion's motivation for launching an internal podcast designed to provide builders and developers with a platform to showcase their projects. The conversation explores the benefits …
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How can the Impact Mindset improve your product development process? In this episode, we talk to Connor Joyce, senior user researcher at Microsoft and author of Bridging Intention to Impact. You'll learn why you need to ask if your product is really working, the five success metrics for products, some approaches to collecting behavioral data, and m…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage Connor speaks with Kevin McCordic, Head of Growth at Meet Monad, about the latest developments in the Monad ecosystem as they prepare for their Testnet launch. They discuss the volatile crypto market, likening it to a high-stakes game similar to Squid Game, where investor sentiment shifts…
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Follow Building in Public Podcast: https://x.com/builtnpublicpod Connor sits down with Evan Tong from Monad to discuss the evolving intersection of crypto and AI agents. They explore how agents could become the new websites, democratizing digital interactions much like WordPress did for website creation. Evan highlights Monad's mission to build a h…
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43 - Demystifying AI for Small Businesses with Mario Aldayuz In this episode of the HighLevel Experience Podcast, host Vit Muller sits down with Mario Aldayuz, a prominent figure in the HighLevel community and an expert in AI and business integration. Mario shares his journey from a former Marine to becoming the Head of Partnerships at HL Pro Tools…
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In this episode of Onboarding Therapy, Kim and Shareil sit down with Em Wingrove, Chief Experience Officer at Aptitude 8, to explore how customer success teams can apply a hospitality mindset to improve retention, build trust, and create effortless customer experiences. Highlights from the Episode: Why Customer Success Needs Hospitality – Em breaks…
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Follow Proof of Coverage Media:https://x.com/Proof_Coverage Connor and Sal talk with Diego de Tomas, co-founder and CEO of Over the Reality (OVR), about building one of the world’s most extensive 3D mapping platforms. Diego shares how OVR has generated over 100,000 3D maps since 2020, accumulating 55 terabytes of data through a community-driven pro…
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Follow Proof of Coverage Media:https://x.com/Proof_Coverage Connor and Mahesh speak with Roy, founder of Up Network, about the evolving landscape of AI, consumer devices, and crypto. Roy shares insights on building user incentives for technologies like the Agentic OS, which simplifies the crypto experience, and explores the competitive dynamics bet…
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42 - Breaking the Time-for-Money Trap with Mike Cooch In this insightful episode of the HighLevel Experience Podcast, host Vit Muller sits down with Mike Cooch, a leading HighLevel affiliate and entrepreneur, to discuss the journey from trading time for money to creating scalable, productized services. Mike shares his experiences from Silicon Valle…
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Follow Proof of Coverage Media:https://x.com/Proof_Coverage Connor welcomed back Jeffrey Manner, co-founder of Roam, to discuss their latest advancements in Wi-Fi and decentralized identity. Jeffrey detailed Roam’s live pilot program, where users earn points by contributing to the network, validating Wi-Fi connections, and adding public hotspots. T…
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Follow Proof of Coverage Media: https://x.com/Proof_Coverage In this episode, Connor speaks with Doug Petkanics from Livepeer about the evolution of open video infrastructure. They discuss Livepeer’s transition to Arbitrum, how it leverages idle GPUs for cost-effective video transcoding, and its expansion into AI-powered video processing, which is …
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