Colin and Laura are expert crossword puzzle solvers. Join them as they solve the NYT Thursday puzzle, banter about work and life, and entertain you, the lovely listener. Email us at [email protected].
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Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.
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From the team that produces Modern Money SmartBrief -- and more than 40 other newsletters for some of the most influential organizations in Finance -- it's the Modern Money SmartPod. The term "Modern Money" means different things to different people, so co-hosts Colin Hogan and Sean McMahon will be bringing you news and interviews from every corner of the financial services world. From securities, futures and options, to venture capital, asset management and consumer banking, there is a lot ...
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InGoal Magazine is the World's most-read goaltending publication.
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Small Venue Music is a podcast dedicated to local musicians and the music venues in Richmond Virginia that provide a platform for these bands to showcase their talents. In this podcast, we’ll be talking to musicians, venue owners, and fans to get a better understanding of what makes these local scenes so special.
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Episode 305 of the InGoal Radio Podcast, presented by The Hockey Shop Source for Sports, features a fun and advice filled interview with 15-year NHL veteran Devan Dubnyk. In the feature interview presented by NHL Sense Arena, Dubnyk catches us up on his post playing days transition to media work, including sharing some fantastic breakdowns from the…
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#161: Marriott Acquires CitizenM, Resort Fees, Hotel Equities/Springboard Merger, Running Vacations and More | with Josiah Mackenzie
19:37
19:37
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19:37In this episode of Hospitality Hot Topics, Steve Carran and David Millili are once again joined by Josiah Mackenzie, Head of Marketing at Actabl, to break down the biggest stories in hospitality from May 2025. From Marriott’s bold acquisition of CitizenM to Airbnb’s major relaunch of Experiences, Josiah shares sharp insights into how innovation, sc…
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#160: Behind the Scenes at Virgin Voyages | with Colin Hughes
38:23
38:23
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38:23Get ready to set sail with one of the most innovative minds in hospitality. In this episode, we're joined by Colin Hughes, Director of Operations & Experience at Virgin Voyages. From spa decks to tattoo studios, Colin walks us through how Virgin is redefining the cruise experience, making it simpler, sexier, and more sustainable. We dive into: How …
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Episode 304 with Dan Stewart, St. Louis Blues development and AHL goalie coach
1:46:40
1:46:40
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1:46:40Episode 304 of the InGoal Radio Podcast, presented by The Hockey Shop Source for Sports, features a fantastic interview with St. Louis Blues development and AHL goalie coach Dan Stewart. In the feature interview presented by NHL Sense Arena, Stewart shares lessons and advice on the transition from private to junior to professional coaching, working…
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#159: How Creativity Fuels Independent Hospitality at Estancia La Jolla | with Eric Jenkins
11:07
11:07
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11:07In this episode, David and Steve sit down with Eric Jenkins, General Manager of Estancia La Jolla Hotel & Spa. From his roots in Savannah, Georgia, to his hands-in-the-soil leadership style in La Jolla, Eric shares his unconventional path through hospitality, starting as a fry cook and rising through the ranks to manage one of Southern California’s…
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#158: What Hotels Can Learn From Chick-fil-A Culture | with Nicholas Lawrence
40:31
40:31
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40:31What makes Chick-fil-A’s hospitality more than just good service? In this episode, we're joined by Nicholas Lawrence, Executive Director of People & Culture, Chick-fil-A Local Franchise - Indianapolis and the founder of Lawrence Leadership. Nick takes us behind the scenes of Chick-fil-A’s legendary hospitality culture—where “my pleasure” isn’t just…
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Episode 303 of the InGoal Radio Podcast, presented by The Hockey Shop Source for Sports, features a can't-miss interview with Seattle Kraken AHL and development goalie coach Colin Zulianello. In the feature interview presented by NHL Sense Arena, Zulianello catches us up on the family decisions that took him away from coaching professionals for thr…
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#157: Balancing High-Tech & High-Touch Hospitality | with Davis Howatt-Lambert
38:43
38:43
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38:43In this episode, David and Steve sit down with Davis Howatt-Lambert, VP of Marketing at Jonas Hospitality, to unpack how technology and human connection can co-exist in the future of hospitality. Davis shares his career journey from political science to hospitality tech, his love of golf and rock climbing, and how growing up in Edmonton shaped his …
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#156: How Culture & Creativity Influence Quixote's Menu | with Chef Jose Cepeda
12:14
12:14
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12:14In this episode, we sit down with Jose Cepeda, Executive Chef at Quixote in the LaFayette Hotel, San Diego. Jose shares how his culinary journey began in the kitchens of his grandmother and the streets of Mexico, selling rice pudding to support his family. He opens up about transforming personal hardship into artistic expression on every plate. Fro…
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Episode 302 of the InGoal Radio Podcast, presented by The Hockey Shop Source for Sports, features an advice and information-packed interview with Vegas Golden Knights prospect goalie Carl Lindbom. In the feature interview presented by NHL Sense Arena, Lindbom talks about the adjustments to playing in North America for the first time this season wit…
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ServiceNow's Ryan Clare on Capital Markets Tech: What's Now and What's Next
19:48
19:48
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19:48Technology has long been a key component of any operations strategy in financial services. But the recent rise of AI is changing the operations landscape at a rapid pace. Ryan Clare, Global Head of Capital Markets - Go To Market at ServiceNow, outlines how technology is powering today's markets and how AI is being leveraged to help operations evolv…
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#155: Meet the GM of The LaFayette Hotel | with Steve Slack
7:01
7:01
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7:01In this episode, we sit down with Steve Slack, General Manager of the iconic LaFayette Hotel in San Diego. From humble beginnings picking golf balls at a driving range to leading a $31 million hotel transformation, Steve shares his journey through the hospitality industry. We dive into the rich history of the LaFayette Hotel—from its golden age hos…
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Episode 301 of the InGoal Radio Podcast,, presented by The Hockey Shop Source for Sports, features a lesson-filled hour long interview with former NHL goalie and goalie coach Dwayne Roloson. In the feature interview presented by NHL Sense Arena, Roloson shares insights from 18 seasons playing in the NHL and, perhaps more fascinating, how he has sin…
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#154: Status of RevPAR, Canadians Avoiding US Travel, Sports Tourism & More | Hospitality Hot Topics
21:56
21:56
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21:56In this episode of Hospitality Hot Topics, hosts Steve Carran and David Millili are joined by Gabriel Perez from Indigo Road to unpack April’s biggest shifts in hospitality. They dive into why boutique hotels are leading in RevPAR despite growing consumer caution, the booming popularity of camping and outdoor experiences, and how sports tourism is …
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We're celebrating a huge milestone with Episode 300 of the InGoal Radio Podcast, presented by The Hockey Shop Source for Sports, and a future first ballot Hall of Fame guest in Marc-Andre Fleury. In the feature interview presented by NHL Sense Arena, Fleury shares advice and insights from a 22-season career that began as the No. 1 pick in the 2003 …
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#153: Developing & Building a Boutique Beach Hotel in Westhampton | with Elizabeth Bakhash
37:20
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37:20In this episode, we’re joined by Elizabeth Bakhash, co-owner of Three Ducks Hotel—a new 12-room boutique hotel in Westhampton that's redefining the luxury Hamptons experience. With a rich background in branding and real estate, Elizabeth shares how she’s building more than just a hotel—she’s curating a guest experience rooted in nature, local partn…
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#152: Inside BITAC Sales, Marketing, & Revenue Summit 2025
24:01
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24:01In this special episode of The Modern Hotelier, David Millili and Steve Carran take you behind the scenes at BITAC’s Sales, Marketing & Revenue Management Summit at the Hotel Fairmont Grand Del Mar in San Diego, CA. This episode is packed with insights, laughs, and moments that define what makes BITAC unlike any other event in hospitality. Featurin…
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#151: Diversity, Attracting Talent, and Creating Impact in Hospitality | with Anna Blue
47:55
47:55
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47:55In this episode, we sit down with powerhouse changemaker Anna Blue, whose journey from politics to hospitality is anything but ordinary. With roots in education policy, social impact, and gender equity, Anna brings a fresh and fearless perspective to an industry craving innovation and inclusivity. We talk about: Lessons from leading DEI, advocacy, …
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Episode 299 with Olaf Kolzig, 17-year NHL Veteran and Vezina Trophy Winner
1:43:38
1:43:38
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1:43:38Episode 298 of the InGoal Radio Podcast, presented by The Hockey Shop Source for Sports, features a fun and informative interview with 17-season NHL veteran Olaf Kolzig. In the feature interview presented by NHL Sense Arena, Kolzig shares stories from a career spent almost exclusively with the Washington Capitals, including the arrival of newly cro…
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#150: Using AI to Improve Your Revenue Strategy | with Andrew Rubinacci
11:58
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11:58In this episode, Steve and David sit down with Andrew Rubinacci, Chief Advisory Officer at FLYR, to unpack how AI and next-gen data systems are reshaping the hospitality industry. With a background spanning 35 years in commercial strategy, Andrew brings deep insight into why pulling reports for five hours a day is a thing of the past—and how hotels…
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#149: How a CDP Helps Hotels Drive Direct Revenue | with Heather Knutson
15:04
15:04
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15:04In this episode, we're joined by Heather Knutson, Senior Vice President of Sales and Marketing at Ascent360, live from her very first BITAC Conference! Heather shares her candid journey from googling “what is a CDP?” to leading one of the most advanced customer data platforms in hospitality. We dive into the real difference between a CRM and a CDP,…
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Episode 298 with Michael DiPietro of the Providence (and Boston) Bruins
1:52:53
1:52:53
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1:52:53Episode 298 of the InGoal Radio Podcast, presented by The Hockey Shop Source for Sports, features AHL All Star Michael DiPietro of the Providence (and Boston) Bruins. In the feature interview presented by NHL Sense Arena, DiPietro talks about bouncing back from a tough trade from the Vancouver Canucks team that drafted him to Boston, a journey that…
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#148: Building Relationships at BITAC | with Rich Viola
25:13
25:13
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25:13In this special episode, Steve and David sit down with Rich Viola, the visionary behind BITAC, for a heartwarming and eye-opening conversation about what makes business relationships actually meaningful. Rich shares the 21-year journey of creating BITAC—from its accidental beginnings as an online news platform to becoming a culture-shifting confere…
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#147: Innovating Meeting & Event Furniture in Hospitality | with Andrew Moffett
50:14
50:14
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50:14What do luxury kitchens, global events, and linen-less tables have in common? In this episode, Steve Carran and David Millili sit down with Andrew Moffett, Chief Brand Officer at Southern Aluminum, for a conversation full of passion, innovation, and a few surprises—like a deep dive into linen-less tables. Andrew takes us on his unique journey from …
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Episode 297 with Matt Weninger of Hockey Alberta and the Moose Jaw Warriors
1:40:39
1:40:39
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1:40:39Episode 297 of the InGoal Radio Podcast, presented by The Hockey Shop Source for Sports, features an informative interview with Matt Wenninger, goalie coach for the Moose Jaw Warriors of the Western Hockey League and goalie manager for Hockey Alberta. In the feature interview presented by NHL Sense Arena, Wenninger shares some great insights into h…
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#146: Digital Strategies that Drive Direct Bookings | with Charlie Osmond
41:38
41:38
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41:38In this episode hosts Steve Carran and David Millili sit down with Charlie Osmond, the passionate and pioneering co-founder of Triptease. From leading a regiment in the British Army to founding multiple companies straight out of Oxford, Charlie’s journey is anything but ordinary. We dive into: Charlie’s early days in the British Army and Oxford Yac…
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#145: Southwest & Spirit Shakeup, Hotels Design for Bleisure & Ride the Cruise Wave | March Hot Topics with Grey Raines
15:28
15:28
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15:28In this episode, we're looking back at the biggest hospitality headlines from March—joined by none other than Grey Raines, Managing Partner at Raines Company. Fresh off the Hunter Conference, Grey dives into everything from staffing shortages to hotel design trends and cruise-ship inspired stays. We chat about: The ongoing labour crunch in hotels—a…
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Episode 296 with Utah Hockey Club goalie Jaxson Stauber
1:10:30
1:10:30
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1:10:30Episode 296 of the InGoal Radio Podcast, presented by The Hockey Shop Source for Sports, features an interview with Utah Hockey Club goalie Jaxson Stauber. In the feature interview presented by NHL Sense Arena, Stauber takes us back to his early days growing up the son of a former NHL goalie, Robb Stauber, and his path from the USHL to the NCAA to …
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Episode 295 with Jared Waimon, goalie scout for the Tampa Bay Lightning.
1:50:58
1:50:58
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1:50:58Episode 295 of the InGoal Radio Podcast, presented by The Hockey Shop Source for Sports, features a loaded feature interview with Jared Waimon, goalie scout for the Tampa Bay Lightning. In the feature interview presented by NHL Sense Arena, Waimon takes us on a journey through his path from aspiring college goalie to goalie coach to NHL goalie scou…
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#144: Lessons from Starting & Growing Slice | with Ilir Sela
39:17
39:17
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39:17In this episode, David and Steve chat with Ilir Sela, the visionary Founder and CEO of Slice, a platform that empowers over 20,000 independent pizzerias and generates nearly $2 billion in sales. Ilir shares his incredible journey—from growing up in a small town in Macedonia to moving to New York City and embracing the entrepreneurial spirit that bu…
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Road Trip: Anthony Attia Recaps a Busy Week in Boca for Euronext
7:11
7:11
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7:11We wrap up our road trip to the International Futures Industry Conference via a conversation with Anthony Attia, the Global Head of Derivatives & Post Trade at Euronext. Anthony shares some of his key takeaways from a busy week in Boca, including: Discussions about the feasibility and business case for 24/7 trading at the industry level. Relatively…
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Road Trip: Robinhood's JB Mackenzie Tries to Predict the Future of Prediction Markets
15:38
15:38
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15:38The puns were flying around fast and furious on the final day of the 50th annual International Futures Industry Conference as JB Mackenzie from Robinhood joined the show to discuss the evolution of prediction markets. Prediction markets have made headlines in recent months around events like the presidential election, but as their popularity grows,…
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Road Trip: CME Group's Julie Winkler Discusses Data Trends and the Continued Rise of Retail
9:31
9:31
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9:31The continued growth of retail trading has been a hot topic this week at the 50th annual International Futures Industry Conference in Boca Raton, Florida. CME Group Chief Commercial Officer Julie Winkler stopped by the show to discuss what the exchange is doing to meet the needs of increasingly sophisticated retail traders. At the other end of the …
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Road Trip: ICE's Stuart Williams Dives Into the Data Side of Market Growth
9:28
9:28
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9:28Data has been woven into the DNA of Intercontinental Exchange (ICE) since its inception. And as markets continue to expand at a rapid pace, managing the underlying data in a resilient, scalable and accessible way remains a key priority for ICE. In this quick update from the sidelines of the 50th annual International Futures Industry Conference, ICE…
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FTSE Russell's Creighton Delves Into Digital Assets And 0DTE Options
10:08
10:08
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10:08To kick off the second day of the International Futures Industry Conference, Shawn Creighton, the Director of Index Derivatives Solutions at FTSE Russell, joins the show for the second year in a row to discuss the issues that are creating the most buzz at Boca50. During this quick, 10-minute podcast, Creighton delves into an array of topics, includ…
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#143: Leveraging Hospitality Management Technology to Improve Operations & Drive Profit | with Samuel Zats
34:33
34:33
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34:33In this episode, we sit down with Samuel Zats, co-founder and CEO of Craftable, a game-changing hospitality management platform. Sam shares his journey from working in his family’s café to founding a company that’s revolutionizing hotel and restaurant operations. We dive into: The power of AI in streamlining hotel and restaurant management How auto…
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Road Trip: SGX's Bill Gulya Shares Big Futures News from Boca
9:05
9:05
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9:05It's Day One at the International Futures Industry Conference and Bill Gulya, Managing Director and Head of the Americas at Singapore Exchange (SGX), kicked things off by joining this podcast to discuss a couple of announcements from SGX that are making their way into the headlines. SGX has a reputation for making big news each year at #FIABoca and…
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Episode 294 with Filip Gustavsson of the Minnesota Wild
1:15:20
1:15:20
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1:15:20Episode 294 of the InGoal Radio Podcast, presented by The Hockey Shop Source for Sports, features an interview with Filip Gustavsson of the Minnesota Wild. In the feature interview presented by NHL Sense Arena, Gustavsson shares some of the lessons he's learned from playing with Marc-Andre Fleury, including a few old school tricks that he has to be…
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Road Trip: FIA's Walt Lukken Outlines What to Expect at Boca 2025
11:24
11:24
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11:24In what has become an annual tradition for this podcast, Futures Industry Association President and CEO Walt Lukken stops by the show to preview what's in store at the annual International Futures Industry Conference in Boca Raton, Florida. It is the 50th anniversary of Boca, so this year's gathering is a big one. While the agenda is packed with fi…
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ICE's Paul Hamill Outlines What's Next for US Treasury Clearing
15:46
15:46
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15:46The SEC might have delayed the implementation of its US Treasury clearing mandate, but that doesn't mean market infrastructure experts will be taking much of a break in their preparations for the rule. Paul Hamill, the chief commercial officer at ICE Clear Credit, says the SEC's delay of at least one year will be leveraged to prepare the best possi…
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#142: How Hotels Can Improve Their Social Media Marketing | with Scott Eddy
47:04
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47:04In this episode, David and Steve sit down with Scott Eddy, one of the world's top social media influencers in hospitality, boasting over a million followers on X and Instagram. Scott’s journey is anything but conventional—he transitioned from investment banking to launching the first digital agency in Southeast Asia, and now he’s a full-time travel…
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#141: Transforming Hotel Websites into Direct Booking Machines | with Tarun Goyal
46:06
46:06
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46:06What if independent hotels could outsmart OTAs at their own game? In this episode of The Modern Hotelier, we sit down with Tarun Goyal, the founder & CEO of Simplotel, to uncover how hotels can increase direct bookings by leveraging the same digital strategies as major OTAs. Tarun shares his journey from Amazon and Expedia to building a tech-driven…
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Episode 293 of the InGoal Radio Podcast, presented by The Hockey Shop Source for Sports, features a fantastic, information packed interview with pro goalie and coach Connor LaCouvee. In the feature interview presented by NHL Sense Arena, LaCouvee returns three years after his InGoal debut to catch us up on life as a pro in Slovakia, as well as his …
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#140: 2025 Hospitality Conference & Events Guide | with Brent Hayhurst
13:40
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13:40This is our 2025 guide to the conference and events season in the Hospitality Industry. In the episode, Brent Hayhurst, the VP of Curator Hotel & Resort Collection joins us to take a look at some of the upcoming events and conferences in the Hospitality Industry. We breakdown upcoming events so you can see what events you should put on your calenda…
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#139: Building Technology to Help Hotels Elevate the Guest Experience & Drive Profit | with Jacob Messina
30:37
30:37
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30:37Join hosts David Millili and Steve Carran on this engaging episode of The Modern Hotelier as they sit down with Jacob Messina, CEO of Stayntouch. Jacob shares his unique journey from front desk operations in New York City to spearheading innovations in hospitality technology. In an in-depth conversation, he reveals how his hands-on experience in ho…
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Episode 292 with Matt Zaba, goalie coach of AHL Colorado Eagles
1:50:28
1:50:28
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1:50:28Episode 292 of the InGoal Radio Podcast, presented by The Hockey Shop Source for Sports, features a fun and informative conversation with Matt Zaba, goalie coach of AHL Colorado Eagles. In the feature interview presented by NHL Sense Arena, Zaba shares insights from his playing days, which included time (and 1 NHL game) with Henrik Lundqvist and Be…
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#138: Inside the Apartment-Style, Tech-enabled Hospitality Model of Mint House | with Christian Lee
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39:13In this episode, we’re joined by Christian Lee, CEO of Mint House, a pioneer in flexible living that’s revolutionizing the way we experience travel. Christian’s journey is anything but conventional, from growing up in Fargo, North Dakota, to living in Lahore, Pakistan, and climbing the corporate ladder from Citigroup to WeWork before landing at Min…
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#137: Behind Basecamp Resort's Development & Growth | with Sky McLean
23:09
23:09
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23:09How do you build a hospitality brand that combines the best of Airbnb and traditional hotels? In this episode, we sit down with Sky McLean, CEO and Founder of Basecamp Resorts, the fastest-growing hospitality brand in Western Canada. Sky shares her journey from real estate development to creating a hotel brand that blends the best of Airbnb and tra…
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Episode 291 with Calgary Flames AHL and Goalie Development Coach Mackenzie Skapski
1:52:14
1:52:14
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1:52:14Episode 291 of the InGoal Radio Podcast, presented by The Hockey Shop Source for Sports, features the return of Calgary Flames AHL and goalie development coach Mackenzie Skapski. In the feature interview presented by NHL Sense Arena, Skapski shares insights from his first two and a half seasons with the Flames, which followed a five-year pro career…
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#136: How Accor is Handling Procurement & Sustainability | with Caroline Tissot
26:29
26:29
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26:29In this episode of The Modern Hotelier, we welcome Caroline Tissot, Chief Procurement Officer at Accor, for an eye-opening conversation on procurement, sustainability, and the evolving landscape of the hospitality industry. Caroline shares her journey from consulting to leading procurement at one of the world’s largest hotel groups, giving insights…
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