Best fletch911 Podcasts (2025)

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TiPS Episode 25 0620 NENA 2025 Long Beach Preshow 4:53

9d ago4:53

4:53

In this episode of TiPS: Today in Public Safety, Fletch dives into everything you need to know about NENA 2025 in Long Beach, CA. From empowering breakouts to cutting-edge tech on the expo floor — this year’s event is shaping up to be a game-changer for the 9-1-1 community. Get the inside scoop before you hit the convention center! Check out the co…

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TiPS Episode 25 0618 Call Me Maybe – Will SWATTING Take a Turn for the Worse for NG911? 8:02

11d ago8:02

8:02

NG911 brings multimedia into the NG911 ECC—but with it, the threat of very realistic swatting also enters the space. In this matter-of-fact TiPS episode, host Fletch shares a dispatcher’s real story of how real a Multimedia SWATTING call can be, explores AI-human models for triaging calls, and addresses concerns related to wellness, policy, and cyb…

1
TiPS Episode 25 0616 From Guesswork to Precision - The Evolution of 911 Call Transfers 6:12

13d ago6:12

6:12

Legacy E911 transfers were functional but limited—often relying on selective transfer logic that assumed a lot and knew very little. In this episode, we explore how NG911’s Policy Routing Function (PRF) completely redefines how calls are routed and transferred, offering real-time decisions based on location, call type, and system status. 👨‍🚒 Real-w…

1
TiPS Episode 25 0613: Coffee, Chaos, and Call Queues – Some PSAP Coping Strategies 5:34

16d ago5:34

5:34

In toay's episode, Fletch tackles the stress of high call volumes and emotional triggers in PSAPs. He shares common, staff‑tested strategies—from quiet room time to peer support, and figuring out when self‑care starts with saying “Ok, I need a break. What you’ll learn: ✅ Common PSAP stress factors ✅ Spotting your triggers, before they spot you ✅ Qu…

1
TiPS Episode 25 0611 Triage by Algorithm: Can AI Sort Chaos Before It Hits the Console? 4:49

18d ago4:49

4:49

AI is changing the way emergencies are handled—from predictive triage to enterprise intelligence sent with the 911 call. In this episode, Fletch explains how AI, and NG911 are converging to improve outcomes and reduce dispatcher overload. ✅ Learn how data lakes fuel public safety decisions ✅ Understand response recommendations in real-time ✅ Explor…

1
TiPS Episode 25 0609 – LIS vs ALI: A Location Showdown in the 911 World 7:04

20d ago7:04

7:04

In this episode, Fletch breaks down the critical differences between the legacy ALI database and the NG911 Location Information Server (LIS). From static records to real-time geolocation, we explore why the LIS is a game-changer—and how this NG911 Functional Element helps turn basic coordinates into full situational awareness. 📍 Learn about: The li…

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TiPS Episode 25 0606 NG911 Surveillance Creep: When Transparency Becomes Tracking 6:16

23d ago6:16

6:16

NG911 was designed to improve emergency response—but does it open the privacy door? In this episode, Fletch dives into the good, the bad, and the slightly worrisome side of emergency tech. Discover how powerful data tools can turn helpful transparency into harmful tracking, and the oversight we need to maintain. 🧠 Topics: Multimedia & AI in NG911 L…

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TiPS Episode 25 0604 Generational Shift – Teaching Zoomers to Take 911 Calls 7:26

25d ago7:26

7:26

Zoomers . . . They’re fluent in emojis, born with smartphones in hand, and trained by TikTok—but can Gen Z really handle the life-or-death pressure of 911 call taking? In this episode of TiPS: Today in Public Safety, Fletch dives deep into the generational transformation happening inside PSAPs (Public Safety Answering Points). We explore how to tra…

1
TiPS Episode 25 0602 – Learning NG911 Byte by Byte: SRs and ESRPs Oh My! 8:33

27d ago8:33

8:33

Ever wonder how your 9-1-1 call finds its way to the right dispatcher? Spoiler alert: it's not pixie dust—it’s public safety tech at work. In this episode of TiPS: Today in Public Safety, Fletch takes you on a byte-by-byte tour comparing the legacy Selective Router (SR) with the Next Generation Emergency Services Routing Proxy (ESRP). 👴🏽 SR = Old-s…

1
TiPS Episode 25 0530 The Role of VR in Public Safety 6:43

1M ago6:43

6:43

In TiPS Episode 25 0530, Fletch explores how Virtual Reality is redefining first responder training programs. From active shooter simulations to fire evacuations and school reunification strategies, VR offers immersive, repeatable, and realistic drills that build confidence and muscle memory. Learn how this game-changing technology can boost your p…

1
TiPS Episode 25 0528: PANIC Button Pandemonium 6:56

1M ago6:56

6:56

Panic buttons—sounds simple, right? Press it and help magically arrives. Except when it doesn’t, or it does in the wrong way. In this episode, Fletch takes a humorous yet insightful dive into panic button technology, from famous commercials ("I've fallen, and I can't get up!") to real-world applications like silent alarms and active shooter alerts.…

1
TiPS Episode 25 0526 Urban Survival Why Satellites Beat Copper Wires Every Time 5:53

1M ago5:53

5:53

Natural disasters don’t discriminate—even urban areas are vulnerable. In this episode of TiPS: Today in Public Safety, host Fletch breaks down why analog emergency communications are becoming obsolete and how digital technologies, combined with satellite backups, ensure true resilience. Get smart, stay prepared, and discover why satellite solutions…

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TiPS Episode 25 0523 Fletch interviews ChatGPT on NG911 15:08

1M ago15:08

15:08

TiPS Episode 25: Fletch Interviews ChatGPT – AI’s Role in NG911 Emergency Dispatch In this insightful episode, Fletch engages in a compelling conversation with ChatGPT 4.5, exploring the transformative potential of artificial intelligence in Next Generation 911 (NG911) emergency dispatch systems. They delve into how AI can enhance real-time multili…

1
TiPS Episode 25 0521 Maps That Matter Teaming Up IoT and Public Safety 5:30

1M ago5:30

5:30

On today's episode of TiPS, Fletch breaks down the powerful collaboration between IoT-enabled private facilities and first responders. Listen and level up your emergency response strategies as you learn how interactive digital floor plans and live data sharing are reshaping emergency management. NG911 is enabling the next era of Public-Private Coll…

1
TiPS Episode 25 0519 Houston – We have a Connection - From SPACE! 7:25

1M ago7:25

7:25

When the going gets tough—and the cell towers go dark—satellite communications step up for emergency response. Join Fletch as he unpacks how satellite internet works, the real cost (and ROI) for public safety, new deployments like United Airlines, and whether “internet from space” is ready to be your agency’s next lifeline. Quirky, candid, and pack…

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TiPS Epiosode 25 0516 AI Lie Detectors in PSAPs – Science, Snake Oil, and Surveillance 5:26

1M ago5:26

5:26

🎙️ AI Lie Detectors in PSAPs – Science, Snake Oil, and Surveillance Can AI really spot a lie on a 9-1-1 call? Some startups say yes. Critics say "you’ve got to be kidding." In today’s TiPS episode, I unpack the promises and pitfalls of AI-powered deception detection in PSAPs—and what happens when machine learning meets life-and-death decisions. Fro…

1
TiPS Episode 25 0514: The EYES Have It: In Building Video for 911 6:37

2M ago6:37

6:37

👁️ Real-time video access for 9-1-1? YUUUUP! It’s here—and it’s changing the way we respond to emergencies. In Episode 25 0514 of TiPS: Today in Public Safety, Fletch dives into how 911inform’s Patented process for linking 911 calls from MLTS or Cellular phones automatically with their in-building video dashboard lets dispatchers verify threats, es…

1
TIPS EPISODE 25 0512 Reliance - Resilience - Redundant - Oh My! 6:13

2M ago6:13

6:13

🚨 New TiPS Episode! “RELIANT, RESILIENT, REDUNDANT – OH MY!” 🎙️ We take a step back and revisit the cloud craze. After examining the architecture and we stop nd ask: Did we solve anything? Or did we just shift all of our single points of failure skyward? ☁️ Here ar my TOP 5 things you need tp understand from your cloud provider, and it's NEVER to l…

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TiPS Episode 25 0507 – 911inform: Public Safety’s Universal Remote for Commercial Buildings 5:34

2M ago5:34

5:34

Remember juggling five remotes for your living room? Now imagine that—but during an active shooter call. In this episode, Fletch draws the connection between tech clutter and dispatch overload—and shows how the platform for 911inform puts it all back in one place for schools, healthcare facilities or any large corporate campus environment. Discover…

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TiPS Episode 25 0505 The Weaponization of 911 by SWATTING 6:56

2M ago6:56

6:56

Swatting has evolved from a simple prank to a purposeful weapon — and certain groups out there are using it to target and terrorize communities. In this episode, Fletch dives deep into how online networks weaponize emergency services, the role extremist groups play, and how advanced tech like 911inform is arming Public Safety with better tools to r…

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TiPS BONUS EPISODE Addressing the Challenges of the Aging Telecom Infrastructure for Emergency Services 6:47

2M ago6:47

6:47

🚨 New TiPS: Today in Public Safety BONUS Episode Drop! The nation’s 9-1-1 infrastructure is running on legacy systems older than disco. In TiPS Episode 25 0509, we break down the real risks of aging telecom, the “last mile” problem, and why NG911 isn’t just an upgrade—it’s a lifeline. 🎧 Tune in now and let’s give our emergency services not only a j…

1
TiPS Episode 25 0502 Developing Standards for Data Sharing With Emergency Services 6:08

2M ago6:08

6:08

In this TiPS: Today in Public Safety episode, Fletch explores the urgent need for developing standards around emergency data sharing — and why enterprise network representatives must be part of the conversation. Learn how the Emergency Incident Data Object (EIDO) is changing Public Safety interoperability forever. Listen now!…

1
TiPS Episode 25 0430 The GEOFENCE NG911's Public Safety Partnership Tool 6:54

2M ago6:54

6:54

🎙️ In this episode . . . Fletch explores the myth of "perfect" 911 location data — and the powerful role of geofencing and IoT integrations in today’s smarter Enterprise NG911 ready Public Safety solutions. Learn how NG911 solutions like 911inform provide real-time awareness, internal notifications, and building access support for faster, better em…

1
TiPS Episode 25 0428 Compliance is the Floor Not the Ceiling 7:05

2M ago7:05

7:05

In this episode of TiPS: Today in Public Safety, Fletch explores why meeting the minimum legal requirements of Kari’s Law and RAY BAUM’S Act is only the beginning—and why your enterprise needs to go further to truly protect your staff and visitors. From ethical dilemmas and misinformation to the chaos of BYOD and the legal gray zones, this episode …

1
TiPS Episode 25 0425 Legislative SPOTLIGHT: MICHIGAN'S NEW SWATTING LAW 5:29

2M ago5:29

5:29

In this episode of TiPS: Tooday in Public Safety, we examine Michigan Senate Bill 202 of 2025, a timely and critical legislative response to the growing threat of "swatting" — malicious false emergency calls that summon police to innocent people's homes. Introduced by Senator Dayna Polehanki, SB 202 aims to make swatting a felony with penalties tha…

1
TiPS Episode 25 0423 Attracting Tomorrows Workforce with Technology You Deploy in the Enterprise Workplace 6:22

2M ago6:22

6:22

The technology you deploy in the Enterprise DOES matter to your employees. In this episode, Fletch takes us back to 2008 when his daughter took the stage to talk to telecom engineers about how her generation communicates—and how that foresight shapes workforce expectations today. Learn why NG911 isn’t just about emergencies—it’s about attracting ta…

1
TiPS Episode 25 0421 AR/XR Tools for NG911 Situational Awareness 5:26

2M ago5:26

5:26

TiPS: Today in Public Safety – Episode 25 0421 Title: AR/XR Tools for NG911 Situational Awareness Host: Mark J. Fletcher, ENP In this episode, Fletch takes a quirky but informative look at how augmented and extended reality (AR/XR) will transform emergency response. From firefighter face masks displaying wireframes of buildings to first responders …

1
Episode preview for the week of 04-21 2:19

2M ago2:19

2:19

TIPS: TODAY IN PUBLIC SAFETY is hosted by Fletch, and sponsored by 911inform. Please enjoy this preview of the stories we've produced for this week. 911inform: Making Every Second Count - When it Matters Most™ We're the industry leader and proud to have implemented more 911 Geofences for Commercial Enterprises, Schools, and Hospitals than all other…

1
TiPS Episode 25 0418 – Understanding NG911 Migration – A Simple Explanation 7:05

2M ago7:05

7:05

In this episode of TiPS: Today in Public Safety, we tackle one of the biggest questions facing emergency services today: Why is the NG911 migration taking so long? Join Fletch as he simplifies the complex migration to NG911, breaking down the technology behind the initiative into easily digestible pieces. You'll finally understand why these upgrade…

1
TiPS Episode 25 0416 - The Modern Neighborhood Watch - Crowdsourcing Data 5:52

2M ago5:52

5:52

In this episode, Fletch breaks down how crowdsourcing multimedia and IoT data is helping Public Safety telecommunicators respond faster and more accurately during emergencies. 🚨 Real-time video feeds 🏢 Smart buildings & adjacent sensors 📉 Lower costs, smarter dispatching 📈 Better outcomes for everyone Watch the episode, subscribe for more insights,…

1
TIPS EPISODE 25 0414 Training the Next Generation-Educational Pathways 6:10

3M ago6:10

6:10

In this episode of TiPS: Today in Public Safety, @Fletch takes a sharp-witted and insightful look at how we can prepare the next generation of 911 professionals. From NG911 tech to cloud systems, education, cybersecurity, and even remote work—this isn’t just a call center anymore, it’s mission control. 🧠 Funny. Educational. Essential. 🎧 Subscribe f…

1
Episode Preview for the Week of 04-14 1:20

3M ago1:20

1:20

TIPS: TODAY IN PUBLIC SAFETY is hosted by Fletch, and sponsored by 911inform. Please enjoy this preview of the stories we've produced for this week. 911inform: Making Every Second Count - When it Matters Most™ We're the industry leader and proud to have implemented more 911 Geofences for Commercial Enterprises, Schools, and Hospitals than all other…

1
TiPS Episode 25 0411 - NG911 A Fabric of Intelligence 6:59

3M ago6:59

6:59

In this episode of TiPS: Today in Public Safety, Fletch breaks down the most asked question in Public Safety: What is NG911 and why should I care? We explore what an end-to-end (E2E) NG911 network really means, how it transforms data flow during emergencies, and how your smartwatch might just become a lifesaving informant. Learn how NG911 isn't jus…

1
TiPS Episode 25 0409 - Endangered Technology - Fairwell to DS1/T1's? 5:40

3M ago5:40

5:40

In today's critical episode of TiPS: Today in Public Safety, are we about to bid farewell to the once-mighty DS1 circuit? Are these critical circuits ALSO perilously close to extinction like POTS lines? In this episode we discover why legacy telecom infrastructure is becoming dangerously unreliable and financially unsustainable. Also, Fletch will e…

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TiPS Episode 25 0407 - Natl Public Safety Telecommunicator Week 2025 6:18

3M ago6:18

6:18

“Hold the Phone: It’s Your Week to Shine!” Welcome to National Public Safety Telecommunicators Week! In this episode, Fletch celebrates the incredible, unshakable, and often unsung heroes of the 9-1-1 world—dispatchers. Learn why this week matters, how to show your appreciation (without calling 9-1-1 to ask!), and how to make supporting these pros …

1
Episode Preview for the Week of 04-07 6:59

3M ago6:59

6:59

TIPS: TODAY IN PUBLIC SAFETY is hosted by Fletch, and sponsored by 911inform. Please enjoy this preview of the stories we've produced for this week. 911inform: Making Every Second Count - When it Matters Most™ We're the industry leader and proud to have implemented more 911 Geofences for Commercial Enterprises, Schools, and Hospitals than all other…

1
TiPS Episode 25 0404 - Proud to Be an ENP and Why Enterprises Should Care 6:57

3M ago6:57

6:57

In today's episode of TiPS: Today in Public Safety, Fletch, a 20+ year veteran ENP, explores the critical role of NENA’s respected Emergency Number Professionals (ENPs) certification for enterprise 911 deployments. Discover how historically poor 911 implementations have created unnecessary emergencies, how Kari’s Law and the RAY BAUM’S Act changed …

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TiPS Episode 25 0402 - Disability Access Finally Improved with NG911 7:37

3M ago7:37

7:37

In this episode of TiPS: Today in Public Safety, Fletch explores how Next Generation 911 (NG911) is enhancing emergency service accessibility for the Deaf, DeafBlind, and Hard of Hearing community. Join us as he discusses the technological advancements, legislative impacts, and the ongoing efforts to create a more inclusive public safety system. Do…

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TiPS Episode 25 0401 Food for Thought: Apple's Edible IoT Revolution 5:53

3M ago5:53

5:53

In this Special Edition of TiPS: Today in Public Safety, @911inform's Fletch uncovers Apple's newest innovation—edible, micro-nano CHIPS embedded in your snacks. Discover how these futuristic "Apple CHIP Apple Chips" might track your biometrics, location, and maybe even order you a therapy Labradoodle named CHASE. Is this real tech or just a perfec…

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TiPS Episode 25 0331 - NG911 AI - Assistive Interactions 6:35

3M ago6:35

6:35

In this episode, "NG911 AI: Assistive Interactions," we're diving deep into how Artificial Intelligence reshapes emergency communications. Think AI will replace the 911 call-taker? Not so fast! We're unpacking myths, truths, and realities of AI as your new digital dispatcher co-pilot. Discover how AI technologies—powered by Large Language Models—ca…

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Episode Preview for the week of 03-31 2:08

3M ago2:08

2:08

TIPS: TODAY IN PUBLIC SAFETY is hosted by Fletch, and sponsored by 911inform. Please enjoy this preview of the stories we've produced for this week. 911inform: Making Every Second Count - When it Matters Most™ We're the industry leader and proud to have implemented more 911 Geofences for Commercial Enterprises, Schools, and Hospitals than all other…

1
TiPS Episode 25 0328 SWATTING - When a Hoax Becomes a Felony 6:34

3M ago6:34

6:34

🚨 Swatting: When a Simple Hoax Become a Felony 🚨 In this eye-opening episode of 'Tips Today in Public Safety,' host Mark Fletcher, a NENA-certified Emergency Number Professional (ENP), delves into the alarming rise of swatting incidents. Discover how this dangerous prank has evolved into a serious crime, targeting individuals from online gamers to …

1
TiPS Episode 25 0326 CODE 3 and Carbon Free NG911 5:05

3M ago5:05

5:05

🚔 Ever wonder if your local police fleet could help fight climate change? Welcome to today’s TiPS episode, where we explore how Next-Generation 911 may drastically cut fuel consumption, reduce the carbon footprint, and even save money for use in Public Safety tech upgrades. Maybe Fletch reaches a little far but thinks outside the box as he rational…

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TiPS Episode 25 0324 Using NG911 for Predictive Analytics in Emergency Management 5:05

3M ago5:05

5:05

🔔 Ever wondered how emergency services can predict calls before they happen? Welcome to predictive analytics powered by NG911! In this episode of TiPS: Today in Public Safety, Fletch explores how data science, IoT, and machine learning are transforming emergency management. From understanding call patterns to operationalizing AI-driven insights, fi…

1
Episode Preview or the week of 03-24 2:07

3M ago2:07

2:07

TIPS: TODAY IN PUBLIC SAFETY is hosted by Fletch, and sponsored by 911inform. Please enjoy this preview of the stories we've produced for this week. 911inform: Making Every Second Count - When it Matters Most™ We're the industry leader and proud to have implemented more 911 Geofences for Commercial Enterprises, Schools, and Hospitals than all other…

1
TiPS Episode 25 0321 Should Social Media Integrate Directly with NG911? 6:04

3M ago6:04

6:04

Should social media posts trigger an automatic 9-1-1 response? On this episode of TiPS: Today in Public Safety, @911inform's VP of Public Safety, @Fletch dives into the provocative question of integrating social media directly with #NG911. Could real-time emergency alerts generated by tweets and posts save lives—or would it create more chaos and co…

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TiPS Episode 25 0319 Why NG911 is Critical for Assisted Living and Elderly Care Facilities 5:15

3M ago5:15

5:15

Every second counts during a medical emergency—especially in assisted living and elderly care facilities. Traditional 9-1-1 systems often fall short in accurately pinpointing caller locations, putting elderly residents at risk. In this episode of TiPS: Today in Public Safety, Fletch discusses why implementing NG911 solutions is essential for elderc…

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TiPS Episode 25 0317 Enhancing NG911 with Biometric Authentication 6:34

3M ago6:34

6:34

In this TiPS: Today in Public Safety episode, Fletch explores a new solution to the outdated process of verifying 9-1-1 caller locations. With more people working remotely and living mobile lives, traditional Caller ID verification no longer works effectively. Could biometric authentication and Hardware ID Tokens offer a reliable, secure, and accur…

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Episode Preview for the week of 03/15 2:07

4M ago2:07

2:07

TIPS: TODAY IN PUBLIC SAFETY is hosted by Fletch, and sponsored by 911inform. Please enjoy this preview of the stories we've produced for this week. 911inform: Making Every Second Count - When it Matters Most™ We're the industry leader and proud to have implemented more 911 Geofences for Commercial Enterprises, Schools, and Hospitals than all other…

1
TiPS Episode 25 0314 - Feeding Realtime Crime Centers w/ 911inform IoT Data 6:36

4M ago6:36

6:36

Discover how Real-Time Crime Centers (RTCCs) are revolutionizing public safety by integrating advanced technology like AI-driven analytics, facial recognition, and real-time surveillance to proactively combat crime. Join Mark Fletcher (Fletch), ENP, VP of Public Safety at @911inform, on TiPS: Today in Public Safety as he explores how RTCCs operate,…

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