TiPS Episode 25 0514: The EYES Have It: In Building Video For 911 TiPS Today In Public Safety With Fletch podcast

5:34

In toay's episode, Fletch tackles the stress of high call volumes and emotional triggers in PSAPs. He shares common, staff‑tested strategies—from quiet room time to peer support, and figuring out when self‑care starts with saying “Ok, I need a break. What you’ll learn: ✅ Common PSAP stress factors ✅ Spotting your triggers, before they spot you ✅ Quiet zones & downtime protocols ✅ Peer support—how to encourage it, ditching the “weak” stigma ✅ Denial signs—and how rewards can re‑engage staff Episode Highlights: 0:30 Stressors in the PSAP 1:00 Trigger events & detection 2:00 Quiet rooms & in‑house support 3:00 Peer support & stigma 4:00 Denial recognition & reward systems 4:45 Closing & Takeaways 👉 Don’t forget to like, subscribe, and hit that notification bell! Check out the full series of episodes at 911TiPS.com Would you like to sponsor future episodes? Flexible options are available.…

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TiPS Episode 25 0611 Triage by Algorithm: Can AI Sort Chaos Before It Hits the Console? 4:49

4 days ago4:49

4:49

AI is changing the way emergencies are handled—from predictive triage to enterprise intelligence sent with the 911 call. In this episode, Fletch explains how AI, and NG911 are converging to improve outcomes and reduce dispatcher overload. ✅ Learn how data lakes fuel public safety decisions ✅ Understand response recommendations in real-time ✅ Explore the concept of a “single pane of glass” dashboard 🚨 Subscribe for weekly insights into emergency communications! 🎧 Full archive: 911tips.com 💼 Blogs by Fletch: Fletch.tv #NG911 #AI #EmergencyResponse #PublicSafetyTech…

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TiPS Episode 25 0609 – LIS vs ALI: A Location Showdown in the 911 World 7:04

6 days ago7:04

7:04

In this episode, Fletch breaks down the critical differences between the legacy ALI database and the NG911 Location Information Server (LIS). From static records to real-time geolocation, we explore why the LIS is a game-changer—and how this NG911 Functional Element helps turn basic coordinates into full situational awareness. 📍 Learn about: The limitations of ALI The power of real-time LIS data How enterprise LIS helps behind the firewall Why NG911 is more than just an address—it’s the full picture Listen now and upgrade your understanding of NG911 location services. 🎙️ More episodes: 911tips.com 📢 More Blogs on Fletch.tv…

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TiPS Episode 25 0606 NG911 Surveillance Creep: When Transparency Becomes Tracking 6:16

9 days ago6:16

6:16

NG911 was designed to improve emergency response—but does it open the privacy door? In this episode, Fletch dives into the good, the bad, and the slightly worrisome side of emergency tech. Discover how powerful data tools can turn helpful transparency into harmful tracking, and the oversight we need to maintain. 🧠 Topics: Multimedia & AI in NG911 Location data & metadata privacy Real-world implications of “surveillance creep” Tips for communities and agencies 🎙️ Hosted by Fletch Episode Archive: www.911tips.com…

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TiPS Episode 25 0604 Generational Shift – Teaching Zoomers to Take 911 Calls 7:26

11 days ago7:26

7:26

Zoomers . . . They’re fluent in emojis, born with smartphones in hand, and trained by TikTok—but can Gen Z really handle the life-or-death pressure of 911 call taking? In this episode of TiPS: Today in Public Safety , Fletch dives deep into the generational transformation happening inside PSAPs (Public Safety Answering Points). We explore how to train the TikTok generation with the tools and tactics that resonate—interactive, immersive, and tech-integrated learning. And most importantly—we show how the 911inform Emergency Event Management Solution turns nervous newbies into confident call takers. 👾 Key Topics Covered: How Gen Z learns (hint: it's not PowerPoint) Simulation-based training, gamification, and soft skill coaching Real-world example of a school lockdown managed by a Zoomer dispatcher How 911inform gives dispatchers real-time visibility into events—maps, cameras, occupancy, door status & more 📲 Want to see what the future of 911 looks like? Watch now and learn how technology + talent = next-level emergency response. 🔗 Listen to more episodes at: https://911tips.com 📢 Follow Fletch on social media: @Fletch911 💡 Learn more about 911inform’s platform: https://911inform.com #TiPSPodcast #NG911 #911inform #PublicSafety #GenZ #EmergencyDispatch #PSAP #NextGeneration911 #911Training #EmergencyCommunications #SchoolSafety #CallTakerLife…

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TiPS Episode 25 0602 – Learning NG911 Byte by Byte: SRs and ESRPs Oh My! 8:33

13 days ago8:33

8:33

Ever wonder how your 9-1-1 call finds its way to the right dispatcher? Spoiler alert: it's not pixie dust—it’s public safety tech at work. In this episode of TiPS: Today in Public Safety , Fletch takes you on a byte-by-byte tour comparing the legacy Selective Router (SR) with the Next Generation Emergency Services Routing Proxy (ESRP). 👴🏽 SR = Old-school, rigid, like using MapQuest in 2025 🚀 ESRP = IP-based, location-aware, and basically Waze for emergency calls You’ll learn: ✅ How NG911 routes calls using real-time location, not just phone numbers ✅ Why ESRPs are more resilient, flexible, and scalable ✅ The role of GIS, PRF, ECRF, and LVF in modern emergency routing ✅ Why PSAPs and ENTERPRISE IT teams need to understand this shift—NOW Whether you're a call taker, IT leader, or just a curious human who likes knowing how the magic happens — this episode will leave you smarter (and possibly more sarcastic). 🔗 Full episode archive at: https://911tips.com 📌 #NG911 #EmergencyServices #911Tech #PublicSafety #ESRP #SelectiveRouter #E911 #NextGeneration911 #GIS #ESInet #EmergencyDispatch #PSAP #911Inform #FletchENP #911Routing #911TipsPodcast…

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TiPS Episode 25 0530 The Role of VR in Public Safety 6:43

16 days ago6:43

6:43

In TiPS Episode 25 0530, Fletch explores how Virtual Reality is redefining first responder training programs. From active shooter simulations to fire evacuations and school reunification strategies, VR offers immersive, repeatable, and realistic drills that build confidence and muscle memory. Learn how this game-changing technology can boost your preparedness and community support., and how this is available TODAY in the @911inform platform.…

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TiPS Episode 25 0528: PANIC Button Pandemonium 6:56

18 days ago6:56

6:56

Panic buttons—sounds simple, right? Press it and help magically arrives. Except when it doesn’t, or it does in the wrong way. In this episode, Fletch takes a humorous yet insightful dive into panic button technology, from famous commercials ("I've fallen, and I can't get up!") to real-world applications like silent alarms and active shooter alerts. Discover critical decision points, like loud vs. quiet alerts and multi-purpose confusion vs. single-use simplicity. Sponsored by @911inform, the most popular for NG911 command and control to manage emergency communications effectively. Subscribe for more practical, current takes on public safety.…

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TiPS Episode 25 0526 Urban Survival Why Satellites Beat Copper Wires Every Time 5:53

20 days ago5:53

5:53

Natural disasters don’t discriminate—even urban areas are vulnerable. In this episode of TiPS: Today in Public Safety, host Fletch breaks down why analog emergency communications are becoming obsolete and how digital technologies, combined with satellite backups, ensure true resilience. Get smart, stay prepared, and discover why satellite solutions might just save your city. Like, comment, subscribe, and hit the notification bell to stay updated! #PublicSafety #UrbanPlanning #DisasterPreparedness #EmergencyCommunications…

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TiPS Episode 25 0523 Fletch interviews ChatGPT on NG911 15:08

23 days ago15:08

15:08

TiPS Episode 25: Fletch Interviews ChatGPT – AI’s Role in NG911 Emergency Dispatch In this insightful episode, Fletch engages in a compelling conversation with ChatGPT 4.5, exploring the transformative potential of artificial intelligence in Next Generation 911 (NG911) emergency dispatch systems. They delve into how AI can enhance real-time multilingual translation, optimize call triage and routing, and bolster situational awareness through multimedia data analysis. The discussion also addresses critical concerns such as maintaining empathy in high-stress situations, mitigating biases, and ensuring ethical AI integration. This episode offers a nuanced perspective on how AI can augment human dispatchers, aiming for a more responsive, efficient, and inclusive emergency communication system. Key Topics Covered: Real-time multilingual translation and transcription Efficient call triage and routing Enhanced situational awareness through multimedia data Simulating empathy in AI responses Addressing AI biases and hallucinations Scenarios necessitating human intervention Ethical considerations in AI integration Tune in to explore how AI is shaping the future of emergency response. 🔗 Social Media Posts LinkedIn 🚨 Exploring AI's Impact on Emergency Dispatch 🚨 In TiPS Episode 25, Fletch sits down with ChatGPT 4.5 to discuss the evolving role of artificial intelligence in Next Generation 911 (NG911) systems. They examine how AI can assist with real-time translations, efficient call routing, and enhancing situational awareness, while also tackling challenges like maintaining empathy and mitigating biases. 🎧 Listen to the full episode here: [Insert Link] #AI #NG911 #EmergencyServices #PublicSafety #ArtificialIntelligence Facebook 🚨 New Episode Alert: TiPS Episode 25 🚨 Join Fletch as he interviews ChatGPT 4.5 about the integration of AI in NG911 emergency dispatch systems. Discover how AI can revolutionize emergency response through real-time translations, improved call triage, and more. 🎧 Listen now: [Insert Link] #TiPSPodcast #AIinEmergencyServices #NG911 #PublicSafety Twitter 🚨 New Episode: TiPS Ep. 25 0523 Fletch interviews ChatGPT on NG911🚨 WHAT DOES AI THINK OF ITSELF?! Fletch interviews ChatGPT 4.5 on AI's role in NG911 emergency dispatch—covering real-time translation, call triage, empathy, and ethics. #AI #NG911 #EmergencyDispatch #TiPSPodcast…

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TiPS Episode 25 0521 Maps That Matter Teaming Up IoT and Public Safety 5:30

25 days ago5:30

5:30

On today's episode of TiPS, Fletch breaks down the powerful collaboration between IoT-enabled private facilities and first responders. Listen and level up your emergency response strategies as you learn how interactive digital floor plans and live data sharing are reshaping emergency management. NG911 is enabling the next era of Public-Private Collaboration! IoT-powered buildings, along with NG911 public safety deployments, are creating more innovative, faster emergency responses. Don't miss this exciting super-tech of the future on this latest TiPS episode!…

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TiPS Episode 25 0519 Houston – We have a Connection - From SPACE! 7:25

27 days ago7:25

7:25

When the going gets tough—and the cell towers go dark—satellite communications step up for emergency response. Join Fletch as he unpacks how satellite internet works, the real cost (and ROI) for public safety, new deployments like United Airlines, and whether “internet from space” is ready to be your agency’s next lifeline. Quirky, candid, and packed with actionable insights for anyone in NG911, PSAPs, or emergency management. And some lessons learned for commercial communications as well. Internet, and connectivity from SPACE is here!…

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TiPS Epiosode 25 0516 AI Lie Detectors in PSAPs – Science, Snake Oil, and Surveillance 5:26

30 days ago5:26

5:26

🎙️ AI Lie Detectors in PSAPs – Science, Snake Oil, and Surveillance Can AI really spot a lie on a 9-1-1 call? Some startups say yes. Critics say "you’ve got to be kidding." In today’s TiPS episode, I unpack the promises and pitfalls of AI-powered deception detection in PSAPs—and what happens when machine learning meets life-and-death decisions. From call triage bias to privacy red flags, this tech could help… or harm. 🔍 Let’s separate science from science fiction. 🎧 Listen now: 911tips.com #NG911 #EmergencyCommunications #PublicSafety #AIin911 #TiPS #911inform #FirstResponders #Dispatch…

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TiPS Episode 25 0514: The EYES Have It: In Building Video for 911 6:37

5 weeks ago6:37

6:37

👁️ Real-time video access for 9-1-1? YUUUUP! It’s here—and it’s changing the way we respond to emergencies. In Episode 25 0514 of TiPS: Today in Public Safety , Fletch dives into how 911inform’s Patented process for linking 911 calls from MLTS or Cellular phones automatically with their in-building video dashboard lets dispatchers verify threats, escalate smarter, and help minimize or prevent the recent rash of SWATTING chaos. 🎧 Listen below or see all of our episodes on http://911tips.com #NG911 #EmergencyResponse #SwattingPrevention #911inform #PublicSafetyTech #SituationalAwareness #FletchTiPS…

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TIPS EPISODE 25 0512 Reliance - Resilience - Redundant - Oh My! 6:13

5 weeks ago6:13