Best ITX Corp Podcasts (2025)

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161 / 3 Core Tenets of Product Strategy and Execution, with Cassidy Fein 32:40

13d ago32:40

32:40

Cassidy Fein is currently leading growth for Autopatch within Windows Servicing and Delivery at Microsoft. Based in NYC, she has over 10 years of experience driving product innovation, scaling teams, and delivering customer-centric solutions. Throughout her career, she’s demonstrated a passion for empowering the next generation of product leaders, …

1
160 / Designing Your Career: Pro Tips for Navigating Today’s Job Market, with Sarah Doody 32:22

1M ago32:22

32:22

Sarah Doody, CEO of Career Strategy Lab, sat down with Product Momentum co-hosts Sean Murray and Dan Sharp to offer advice to UX designers out there who are frustrated by the volatility in today’s job market. Treat your career like a product you’re designing, Sarah says, and focus on the essential skills you need in a turbulent job market. This is …

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159 / How Agility Connects Organizational Strategy to Value Delivered, with Trisha Hall 34:19

2M ago34:19

34:19

In this episode, AgilityInsights’ Trisha Hall joins Paul Gebel for a first-ever joint podcast for Product Momentum — here, with Trisha’s Illuminating Insights. Trisha leads the enterprise solutions and government contracting team at AgilityInsights, and Paul is a VP of Delivery at ITX as well as long-time host of Product Momentum. In this inspiring…

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158 / Top 3 Mistakes Product Leaders Make – And How To Avoid Them, with Tami Reiss 22:06

2M ago22:06

22:06

Tami Reiss, also known as The Product Leader Coach, brings together the strategy, process, and mindset tools we need to perform our roles as product leaders with the ability to think and communicate like an executive. A coach is able to see the whole field, and they’re watching us, their player, from an outsider’s perspective. “Beyond that,” Tami s…

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157 / Applying Behavioral Science To Drive User Value, with Katie Dove 22:47

3M ago22:47

22:47

Katie Dove is an applied behavioral scientist and managing director of Irrational Labs, a product design and behavior change lab. She and her team help companies like Airbnb, Microsoft, and Uber answer the question, Why do our customers behave like they do? and then help them design creative solutions that work. We caught up with Katie for an in-pe…

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156 / Bruce McCarthy: Prioritizing Stakeholder Objectives Is the Hardest Job in Product 23:13

3M ago23:13

23:13

Bruce McCarthy is a renowned product leader at Product Culture, the organization he founded in 2018. He’s also the author of two books: Aligned (2024) and Product Roadmaps Relaunched (2018). Bruce sat down with the Product Momentum team for an in-person chat on the heels of his INDUSTRY Global keynote; our conversation focused on – Treating stakeho…

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155 / Integrating Product Management Principles into Education, with Brad Eiben 22:43

4M ago22:43

22:43

There was a time not long ago when a handful of Product Momentum guests (Rich Mironov and Marty Cagan to name just two) lamented the absence of any formalized university program dedicated solely to product managers. Lament no more, thanks to Brad Eiben and his colleagues at Carnegie Mellon University, where Brad is Executive Director of the Master …

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154 / How to Use AI: Separating the Hype from the Helpful, with Dan Chuparkoff 20:58

5M ago20:58

20:58

Dan Chuparkoff is a seasoned innovation leader with experience at Google, Atlassian, and McKinsey. The Product Momentum team caught up with him right after his keynote at INDUSTRY Global and talked about how product teams can get beyond the theoretical hype of AI and start zooming in on its immediate potential. His message was clear: while AI has t…

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153 / Building Products for Technical Audiences, with Bukky Adebayo and Rye Castillo 20:17

5M ago20:17

20:17

The Product Momentum team continues the series of conversations that we recorded at INDUSTRY Global; in today’s episode, Bukky Adebayo and Rye Castillo join Sean and Sean to talk about the challenges and opportunities that come with building products for technical audiences. Bukky is Chief of Staff, Digital Customer Experience at Autodesk, and Rye …

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152 / Matt LeMay: The Consequences of Low-Impact Work on Sound Product Management 25:29

6M ago25:29

25:29

In this episode of Product Momentum, we share our conversation with Matt LeMay, who had just delivered a keynote at INDUSTRY Global, entitled The Business is Your Business. About Matt LeMay Matt LeMay is an internationally recognized product leader, consultant, and author. His titles include Agile for Everybody, Product Management in Practice, and …

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151 / Helping Individual Contributors Into Management Roles, with Melika Hope 19:01

6M ago19:01

19:01

If you’re a product manager who’s making the transition from individual contributor (IC) to people manager, you not only need to be nailing your job, Melika Hope advises. “You have to be showing up as a leader.” Opportunities for practicing leadership aren’t confined to managerial roles, she adds. ICs can exhibit leader-like traits every day by tak…

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150 / Bob Moesta: Understanding Users’ Struggling Moments Is Our Job To Be Done 32:21

7M ago32:21

32:21

We didn’t realize it when we started recording this episode with Bob Moesta. But the moment our conversation ended, we knew his would serve as Product Momentum’s milestone 150th podcast! And what better topic to explore – and who better to explore it with – than a product manager’s job to be done with the champion of JTBD theory. As Bob explains, p…

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149 / How Curiosity + Passion Deliver Next-Gen Innovations, with Shikha Kapoor 25:34

7M ago25:34

25:34

Shikha Kapoor’s journey to Silicon Valley began in a small town in India, where she had only limited access to technology. She didn’t have access to the internet – or even to a computer. Now she’s a trailblazer in AI product management at Meta. Shikha credits a passion for learning, staying hungry, and maintaining a healthy curiosity as pillars in …

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148 / 3 Remedies that Boost Product Launch Success, with James Whitman 31:37

7M ago31:37

31:37

The success rate of new software products varies, depending on the criteria we used to define success. But a common statistic is unflattering: about 70% of new software releases fails to meet their initial expectations or goals. In this episode of Product Momentum – and in his new book, LAUNCH Code – James Whitman explains this phenomenon, describe…

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147 / ‘Useful Models’ That Boost Product Launch Success, with Itamar Gilad 39:52

8M ago39:52

39:52

What percentage of your software product launches have been successful? If you answered, “about 50%,” you’re ahead of the curve, says Itamar Gilad. Itamar is a product leadership coach and author who also held senior product management and engineering roles at Microsoft and Google, where he worked at YouTube and led parts of Gmail. In today’s conve…

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146 / How To Use Product Ops To Make Better, Faster Decisions, with Denise Tilles 27:27

8M ago27:27

27:27

Can Product Operations transform your role as a product manager? Denise Tilles, who quite literally wrote the book on the subject (Product Operations, with Melissa Perri), thinks so. Especially if you’re interested in making better decisions faster – and who of us isn’t? In her return visit to Product Momentum (having joined us from NY Product Conf…

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145 / Patricia Reiners Answers 3 Key Questions at the Intersection of UX and AI 30:10

9M ago30:10

30:10

In this episode of Product Momentum, Patricia Reiners chats with Paul Gebel and Brian Loughner (a Lead UX Designer at ITX); during the conversation, she tackles three critical topics that UX designers should consider when thinking about how best to interact with AI in their daily work, in their careers, and in their role as ethical humans. About Pa…

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144 / Embracing the Human Dynamic in Product Design, with Ryan Rumsey 27:09

9M ago27:09

27:09

In this episode, Paul and Sean catch up with Ryan Rumsey just moments after his poignant keynote at the 2024 ITX Product + Design Conference. During his keynote and follow-up conversation, Ryan explained that the biggest challenges product builders face are people challenges, “deeply rooted in our own personal experiences and feelings.” Ryan Rumsey…

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143 / John Maeda: Creativity, Risk, and the Role of AI 30:10

10M ago30:10

30:10

In this episode, John Maeda explains that software products are tools that help us achieve our broader goals – like caring for loved ones and strengthening our relationships – rather than the ultimate objective. So it’s no surprise that John frames artificial intelligence as a power tool that levels up our human potential to create an even better f…

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142 / Christian Idiodi, on Product Sense: Integrating Data and Intuition 36:01

10M ago36:01

36:01

In this episode of Product Momentum, Christian Idiodi shares insights gathered over his 20-year career as a product leader, leaning especially on the significance of human skills and highlighting the importance of product sense in product management. Christian Idiodi is a partner at Silicon Valley Product Group and co-author of TRANSFORMED, with Ma…

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141 / How To Build a Community of Practice, with ITX Leaders in Product + UX 36:56

11M ago36:56

36:56

Welcome to this special episode of Product Momentum, where four ITX leaders share their hands-on experience establishing (Upstate Product Meetup) and growing (Upstate UX Meetup, to nearly 600 members!) two Rochester-area communities of practice (CoP). Perhaps it was the recent conversations with Petra Wille and Jared Spool that inspired the idea fo…

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140 / Money Talks: Aligning Product Strategy + Business Goals, with Rich Mironov 34:32

11M ago34:32

34:32

What’s the best way to align product strategy with business goals? How can product managers communicate product value to the go-to-market side of the house? Rich Mironov, a 40-year veteran of product management and author of The Art of Product Management 2d, joins Product Momentum to address these and other vexing challenges in the world of product…

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139 / User Experience Research: AI’s New Frontier, with John Haggerty & Prerna Singh 34:37

11M ago34:37

34:37

Back in episode 132 of Product Momentum, Janna Bastow talked about using AI tools to do much of the “grunt work” product managers and UX researchers do so that they can spend more time on the higher-value work that’s actually helping to transform product building. In this episode, John Haggerty and Prerna Singh go a bit deeper explaining how AIs ca…

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138 / The Science Behind Building Better Products, with Holly Hester-Reilly 12:57

11M ago12:57

12:57

As Holly Hester-Reilly explains, “Intuition isn’t magic. People who have good product intuition know this, because they’ve worked hard over time through lots of hard practice to build it up – and build better products in the process.” Holly is the founder and CEO of H2R Product Science (and a good friend of Product Momentum). We jumped at the chanc…

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137 / 3 Tips for Fostering a Culture of Change, with Zoia Kozakov 18:19

11M ago18:19

18:19

Among the many hats product managers wear is that of change agent. In many respects, product management is change management. PMs always seem to be flexing their approach to new circumstances, adapting to evolving markets and technologies, and side-stepping organizational landmines. “It’s hard,” says Zoia Kozakov, “especially when the change you’re…

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136 / Product Operations: Why It’s More Important Now Than Ever, with Denise Tilles 15:52

12M ago15:52

15:52

As a profession, product managers have been battling through some pretty lean times of late. Layoffs in big tech, market uncertainty across the board, and steep competition for fewer vacancies keep many of us up at night. All the more reason, as Denise Tilles explains, that product operations is more important now than ever. In this episode of Prod…

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135 / The New PMO: Strategic Partner in Business Transformation, with Laura Barnard 34:50

12M ago34:50

34:50

In this episode of Product Momentum, Laura Barnard invites us to imagine the strong business outcomes our organizations can realize when we create space for strategy and execution to work in concert, instead of at odds. Founder of PMO Strategies and author of The Impact Engine (available Sept. 2024), Laura has been a driving force behind the integr…

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134 / Lessons in Product Leadership: The Art of Communication, with Gabrielle Bufrem 14:43

12M ago14:43

14:43

When you’re communicating as a product leader, how often do you consider what your audience needs to hear…at that precise moment in time? How do you deliver your message in a way that they can understand? Product coach Gabrielle Bufrem, in her keynote at the New York Product Conference (NYPC), says that “communication is effective only when it’s ac…

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133 / From Positioning to Sales Pitch: How to Make the Buying Process Easier, with April Dunford 18:15

12M ago18:15

18:15

As the saying goes, not to decide is to decide. And, as April Dunford explains in this episode of Product Momentum, ‘not to decide’ — that is, the customer’s own inability to make a decision — swipes 40-60% of the average B2B salesperson’s revenue pipeline. (source: The JOLT Effect, by Matthew Dixon). B2B selling is hard, but the purchase side of t…

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132 / 3 Ways AI Is Transforming Product Management, with Janna Bastow 34:59

1y ago34:59

34:59

Integrating AI tools into the product management workflow isn’t about cutting humans out of the loop. There’s nothing in the product manager playbook saying, “yeah, yeah, just build this idea and ship it.” Instead, as ProdPad co-founder and CEO Janna Bastow suggests, use AI tools to remove some of the grunt work so that we can spend more time worki…

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131 / Shift Left: Integrating a Security Mindset Early in the Software Development Life Cycle, with Paul Connaghan 27:28

1y ago27:28

27:28

When product development teams build new software tools and systems, they like to start with the end in mind by nudging quality assurance and security scanning closer to the early stages of the process. Paul Connaghan, Principal Application Security Consultant at RiverSafe in London, UK, says this “shift left” approach goes straight to the heart of…

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130 / Discovering the Essence of Product Strategy, with Roman Pichler 30:10

1y ago30:10

30:10

Product strategy is the guiding light that illuminates the path to success for any product. However, articulating and executing this strategy is often easier said than done, says product management expert Roman Pichler. In this episode of Product Momentum, Roman shares valuable insights into the essence of product strategy and how to effectively na…

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129 / Strategic UX: The Path to Outcome-Driven Design, with Jared Spool 38:23

1y ago38:23

38:23

When Jared Spool first visited Product Momentum a few years ago, he talked about the struggle designers feel when they’re directed to add new features to a design without first understanding the problem to be solved. “Great designers don’t fall in love with their solutions,” he advised us. “They fall in love with their problems.” In today’s episode…

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128 / Trusting Data Quality: The Key to AI’s Future, with Scott Ambler 32:48

1y ago32:48

32:48

Trust is the glue that sustains personal relationships. Likewise, trust in AI’s source data holds the key to its future and our confident use of it, says Scott Ambler, Agile data strategist, consulting methodologist, author, and keynote speaker. Trust takes years to build, seconds to break, and forever to repair. In this episode of Product Momentum…

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127 / How Holistic Leadership Builds Better Games – and Product Teams, with Ben Carcich and Aaron Smith 41:52

1+ y ago41:52

41:52

In this episode, Building Better Games co-founders Ben Carcich and Aaron Smith join Product Momentum, offering an inside look at the contributions the video game industry has brought to enterprise tech – and vice versa. Specifically, Ben and Aaron share a fresh take on how holistic leadership and product management help us build things that matter …

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126 / Community First: Flickr’s Approach to Product Management, with Stephanie Cantor 23:37

1+ y ago23:37

23:37

On the eve of its 20th anniversary, Flickr’s approach as a community-centric product continues to propel the company forward. For Stephanie Cantor, Flickr’s Senior Director of Product, the Flickr community extends beyond its 112 million global users; it is integral to the product itself. From ideation to prototyping, Flickr involves its users in ev…

1
125 / Product Management Communities of Practice, with Petra Wille 29:15

1+ y ago29:15

29:15

Product managers seem to enjoy talking about how tough it is to be a product manager. And it is no matter the context of your specific business. Fortunately, as the role becomes more professionalized – and more populated – product communities are popping up and providing ready access to others we can learn from, network with, and vent our frustrati…

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124 / Mastering Product Management: ‘Zooming Out’ for Strategic Clarity, with Shelly Kalish 24:20

1+ y ago24:20

24:20

In product, it’s easy to lock in on a user-focused or customer-centric mindset. Not necessarily a bad thing, but it can be if we lose sight of the bigger picture. As product managers, we have a business to run. We have team members to grow and develop. We’re responsible for broader financial metrics. Shelly Kalish describes this “zooming out” appro…

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123 / Essential Lessons in Digital Accessibility and Inclusive Design, with Dave Dame 26:27

1+ y ago26:27

26:27

“I have Cerebral Palsy,” says Dave Dame, Senior Director of Product Accessibility for Windows at Microsoft®. “But my money doesn’t. So if you want my money, you better build a product or a service I can use, or I’m going to spend my disposable income somewhere else.” Imagine hearing that from the estimated 2 billion individuals worldwide who identi…

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Special Edition / Audience-first Innovation: How to Use Data to Create People-Centric Products, with Quincy Olatunde 25:17

1+ y ago25:17

25:17

What’s the point of building a product if it doesn’t actually help to solve a user problem? And how do you grow and scale your product without understanding consumers’ behavior with it? Quincy Olatunde, Peacock’s VP of Products, Direct-to-Consumer explores these questions through the lens of data – what he calls the third leg of the 3-legged stool.…

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Special Edition / Revolutionize Your Product Development Process with Customer Feedback, with Jay Brewer & Zhuldyz Alimbek 31:55

1+ y ago31:55

31:55

It hurts to admit, but product designers and teams don’t always know what our users need. We need to seek out user feedback and create ways for them to tell us spontaneously, often in the heat of the moment. Houghton Mifflin Harcourt’s Jay Brewer & Zhuldyz Alimbek – fresh from the stage at Pendomonium 2023 – join Sean Flaherty and Kyle Psaty to tal…

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Special Edition / Taking an AI-first Approach to Product Development, with Yochai Konig 23:52

1+ y ago23:52

23:52

Yochai Konig, Vice President, Machine Learning & AI at Ada, has worked in product and specialized in AI-enabled capabilities for more than 2 decades. All of a sudden, it seems, the rest of the world is catching on. Yet despite the recent buzz, many remain confused about how AI truly works. There was a lot of effort to create AI by learning from how…

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Special Edition / Entering the Age of Intelligence, with Todd Olson & Trisha Price 22:23

1+ y ago22:23

22:23

If you believe all you read about AI, it’s easy to come away feeling that it’s the cure for all ills. But in many ways, it’s a solution in search of a problem. In this episode with Pendo CEO Todd Olson and CPO Trisha Price, we move past the hype to remind ourselves, as Todd says, “AI isn’t just magical pixie dust you can sprinkle onto your products…

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122 / The Human Connection: The Tie that Binds Product Teams + Users, with Christine Itwaru 28:22

1+ y ago28:22

28:22

In this episode, Christine Itwaru, Principal Strategist at Pendo, describes her journey from a product management role to product ops to strategy, tackling big-picture issues and leaves kernels of wisdom for us to use in our own product roles. Among them, how to strengthen the human connection between product teams and their users. Key takeaways fr…

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121 / A Gigantic Vision: Infusing Joy into Workplace Culture, with Michael Sacca & Chloe Oddleifson 28:07

1+ y ago28:07

28:07

Working in a startup brings the concept “CEO of the product” to a whole new level. Suddenly, as Gigantic CEO Michael Sacca and COO Chloe Oddleifson know well, you’re responsible for every aspect of your product’s development, launch, promotion, sales – and everything in between. Fun fact: there’s plenty to take away from the startup mindset for all…

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120 / Understanding Communication Structure To Effect Positive Change, with Marsha Acker 26:25

1+ y ago26:25

26:25

When we’re afraid to have difficult conversations, we hold ourselves back and create more frustration and work in the long run, says Marsha Acker, founder and CEO of Team Catapult. “We spend a lot of time trying to avoid conflict and the things that make us feel uncomfortable. And yet in our attempts to avoid all that, I think we create a lot of ex…

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119 / Building Resilient Organizations and Safe Cultures, with Alla Weinberg 21:26

1+ y ago21:26

21:26

Alla Weinberg, CEO of SPOKE & WHEEL, says that the key to designing relationships that resolve (even avoid) workplace tensions is to have different conversations than the ones we’re currently having. Our relentless focus on the work, she explains, distracts us from focusing on the people and making sure that we have created an organization where th…

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118 / Empathy, Transparency, and Intentionality in Product Management, with Devan Goldstein 25:51

1+ y ago25:51

25:51

Success as a product manager requires finding the right balance between solving user problems and meeting rigid business demands. For Devan Goldstein, a Group Product Manager at Trello (an Atlassian product), “product management’s fundamental accountability is to ensure that the business gets what it needs out of the teams it has put in place to do…

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117 / Re-Imagining the Future of Product, with Erica Orange 26:50

1+ y ago26:50

26:50

Vision and Strategy are terms often used interchangeably. It’s easy to do, especially when the future is racing toward us. But when we conflate the notion of vision and strategy — as Eastman Kodak learned the hard way years ago — we confuse our objective with the path to achieving it. We can we adjust our mindset to think in terms of re-imagining t…

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116 / Innovate with Empathy: Unpacking Trauma-Informed Design, with Matt Bernius 24:26

1+ y ago24:26

24:26

It can be overwhelming to think about all of the impacts – both positive and negative – that our products might have on those who use them. In this episode of Product Momentum, Paul is joined by Matt Bernius, friend of ITX and Principal User Researcher at Code for America. Matt discusses trauma-informed design in an approachable way that will chang…

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