159 / How Agility Connects Organizational Strategy to Value Delivered, with Trisha Hall

Product Momentum Podcast

In this episode, AgilityInsights’ Trisha Hall joins Paul Gebel for a first-ever joint podcast for Product Momentum — here, with Trisha’s Illuminating Insights. Trisha leads the enterprise solutions and government contracting team at AgilityInsights, and Paul is a VP of Delivery at ITX as well as long-time host of Product Momentum. In this inspiring conversation between friends and colleagues, Paul and Trisha explore the deep connection between organizational agility and the delivery of business value. They also discuss the role AI can play to generate user insights that help product teams convert strategy to desired outcomes.
AgilityInsights’ Rebrand + Platform Evolution
As Trisha explains, AgilityInsights (formerly known as AgilityHealth) recently went through a rebrand that included an extensive evolution of their platform and managed services AgilityInsights is better positioned to help business leaders gain insights into the value their teams are delivering. “We can’t continue to create these spinning tornadoes of work inside of our information technology organizations,” Trisha adds. “We’re focused on how we can use the data we gather to deliver value to our client organizations.”
Not surprisingly, AI has found a role to play here.
Leveraging Data to Facilitate Conversation
Armed with more than 12 million data points in their team health radar alone, AgilityInsights is working with AI tools – embedded directly into their platform – harvesting this customer feedback to help business leaders understand where they need to lean in and which obstacles need to be removed so that their teams can continue to excel.
Importantly, a human remains in the decisionmaking loop. “It’s really about having that conversation with leaders about what is most valuable – not whose project is most important. Those are two very different things.”

ITX’s Product + Design Conference returns to Rochester, June 25-26. Interested in learning who will be keynoting? Find out here!

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