Best Jason Craparo Podcasts (2025)

1
Every Design Choice Should Stop The Scroll Or It's Not Worth Making 41:05

9d ago41:05

41:05

What turns a property from a place to stay into a story worth sharing? Ben Wollf has cracked the code. The cofounder of Onera and Oasi transformed from a consultant to hospitality innovator by creating architectural marvels that guests can't help but photograph. They're experiential destinations designed to transport guests into dreamlike natural s…

1
Caribbean Hotels: Challenges and Opportunities to Future Proof | with Sanovnik Destang & Christus Gill 49:11

13d ago49:11

49:11

In this episode, we interview Sanovnik Destang, President of the Caribbean Hotel and Tourism Association and Executive Director at Bay Gardens Resorts, as well as Christus Gill, Information Technology Manager at Zoëtry® Marigot Bay St. Lucia. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to sc…

1
Failing Forward: How Ahmod Goins Creates Memorable Customer Experiences 47:14

16d ago47:14

47:14

Ahmod Goins shares his journey building G1 Productions and reveals how his 3C content system helps service-based businesses generate predictable leads. He discusses the importance of embracing failure, protecting your time, and creating content that captures attention while building emotional connections with your audience. • Consistency and learni…

1
Elevating Aparthotels for the Lean Lifestyle Segment | with Niko Karstikko 50:51

20d ago50:51

50:51

In this episode, we interview Niko Karstikko, Co-founded and CEO of Bob W, a climate-neutral hospitality brand blending hotel-quality service with the authenticity of short-term rentals. Under his leadership, Bob W has expanded across 10 countries in Europe, raised over €70 million in funding, and is redefining the guest experience through technolo…

1
Video is the Future of Hotel and Travel Websites | with Jason Craparo 46:13

1M ago46:13

46:13

In this episode, we interview Jason Craparo, CEO of Hovr. He previously held leadership roles at Juma Ventures and served on the City of San Diego's Equal Opportunity Commission. Jason earned his MBA from Babson College and is also a certified private pilot. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timele…

1
Return on Concierge and Engaging Guests for Total Revenues | with Alberto Santana 46:21

1M ago46:21

46:21

In this episode, we interview Alberto Santana, Chief Revenue Officer of Alliants. He is a native Miamian, travel enthusiast, and family man with a deep passion for hospitality finance. As an active member of the HFTP South Florida Chapter, he combines professional expertise with a love for exploration and community engagement. ************* LINKS …

1
Why 75% of Guests Return: The Britain Blueprint 45:32

1M ago45:32

45:32

Patrick Norton's journey from a towel boy in upstate New York to Chief Marketing Officer and owner-partner at Britain Resorts is a masterclass in hospitality leadership. After selling everything and moving to Myrtle Beach with just a hammock and clothes, Patrick applied to 150 resorts before landing at Compass Cove—beginning a remarkable 23-year re…

1
The Trillion Dollar Wellness Opportunity Across All Segments | with Lou Zameryka 1:26:56

2M ago1:26:56

1:26:56

In this episode, we interview Lou Zameryka, founder of Alively. He is a hospitality and travel industry veteran with over 25 years of experience, including 17 years at Booking.com, where he led global commercial strategy and team development. He has held leadership roles with HSMAI and is deeply committed to wellness and personal growth as a certif…

1
From Cancer Survivor To Adding $1 Million In Revenue In 12 Months! 41:28

2M ago41:28

41:28

🔥 FROM CANCER SURVIVOR TO HOSPITALITY GURU: How Mandy Murray Built a Million-Dollar Hotel Turnaround After beating cancer THREE TIMES in her twenties, Mandy Murray transformed her second chance at life into hospitality excellence. Watch as she reveals how she promised her husband "12 months to increase revenue by $1 million" at their boutique hotel…

1
Embedding Machine Learning into Websites, IBE, RMS and CRM | with Rod Jimenez 47:49

2M ago47:49

47:49

In this episode, we interview Rod Jimenez, CEO at SHR. A leading provider of technology solutions for the hospitality industry. Under his leadership, SHR has been at the forefront of creating advanced, AI-driven systems that empower hotels and casinos to enhance guest experiences and optimize operational performance. His strategic vision and focus …

1
How Smart Proptech Creates a Five-Star Experience | with Will Gilbert 39:44

2M ago39:44

39:44

In this episode, we interview Will Gilbert, Co-founder of Bodhi. He is a technology executive with expertise in software development, product management, and leadership. He has held various senior roles, including Vice President of Engineering and Chief Technology Officer, and has worked with companies in the technology and finance industries. He i…

1
Digital Signage to Enhance the Guest Experience | with Shawn O'Connell 39:21

3M ago39:21

39:21

In this episode, we interview Shawn O’Connell, Executive VP of Sales - Americas at Uniguest. He has held various executive roles, including Chief Marketing Officer and Vice President, and has worked with reputable companies in the technology and finance industries. O'Connell is also a strategic advisor and investor, supporting startups and growth-s…

1
Touchless Wellness as a Technology Category for All Hotels | with Tammy Pahel 58:59

3M ago58:59

58:59

In this wellness-focused episode, we interview Tammy Pahel, Vice President of Spa and Wellness at the Carillon Miami Wellness Resort. Pahel is a veteran spa director and development professional, including senior roles at Caesars Palace, Arizona Biltmore Resort & Spa, Henderson Beach Resort, Turnberry Isle Miami, Deer Lake Lodge & Spa and the Nemac…

1
Choose Your Hotel Tech Partners Wisely | with Damien Cazabonne 57:19

3M ago57:19

57:19

In this episode, we interview Damien Cazabonne, Global Manager of Marketplace Partnerships for Mews, discussing the nature of hotel technology strategic partnerships in 2025. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered aroun…

1
The Police Officer Who Became a Hotelier 38:57

3M ago38:57

38:57

What happens when a seasoned police officer steps away from law enforcement to save a family business in crisis? Andre Giannandrea, General Manager of the Post Hotel in Lake Louise, reveals his extraordinary journey from the Calgary Police Service to leading one of Canada's most prestigious luxury hotels. Now managing a Michelin-recognized property…

1
Mastering a Hotel Renovation Project | with Brad Fortner 39:10

3M ago39:10

39:10

In this episode, we interview Brad Fortner, marketing director at Team Hospitality Group LLC, a general contractor and construction firm that specializes in turnkey hotel renovation projects throughout the United States. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hosp…

1
High Heels and Windex: Finding Your Way in the Hospitality Industry 46:29

4M ago46:29

46:29

Jennifer Miller is a seasoned hospitality leader with over 30 years of expertise in commercial strategy, specializing in revenue management, call center operations, and hotel operations across both independent and branded hotels. As the Director of Revenue Management at Guest Services, Inc., Jennifer drives strategic initiatives to maximize revenue…

1
What Makes an Iconic Ski Resort with Fairmont Tremblant | with Anne Marie Johns 44:01

4M ago44:01

44:01

In this episode, we interview Anne Marie Johns, General Manager of Fairmont Tremblant, to discuss all the programming happening onsite at this iconic ski resort as well as what new features were launched as part of the recently completed, multi-year property improvement plan (PIP). ************* LINKS & RESOURCES ************* The GAIN Momentum Pod…

1
Discussing the Book "Unreasonable Hospitality" for Hotels | with Neil Foster 1:00:25

4M ago1:00:25

1:00:25

In our book series, Adam Mogelonsky and Neil Foster dig into Will Guidara’s seminal 2022 book, “Unreasonable Hospitality” and its applications for hotels, restaurants, tour operators and anyone else in the service industry around the world. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scal…

1
A Holistic View on Restaurant Tech | with Skip Kimpel 50:47

4M ago50:47

50:47

In this episode, we interview Skip Kimpel, GAIN’s Global Director of Restaurant Technology and Innovation. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelons…

1
From Hospitality Beginnings to Tech Innovations 55:09

5M ago55:09

55:09

Who is David Millili? With nearly 30 years of experience in hospitality technology, David's mission is to drive technological solutions, provide strategic support, and share my knowledge to help hotels thrive in an increasingly complex landscape. As the former CEO of LodgIQ, David brought an AI-driven commercial strategy platform to hoteliers, help…

1
Hotel Leadership in the Post-Material World | with Jannes Sörensen 1:06:18

5M ago1:06:18

1:06:18

In this episode, we interview Jannes Sörensen, founder of the Kepler International Hospitality Academy. Prior to this, Sörensen has a rich history of luxury hotel experience. He has held roles as a concierge at Hotel Adlon Berlin (Kempinski), Hotel George V Paris (Four Seasons), Hotel Arts Barcelona (Ritz-Carlton) and The Plaza Hotel (Fairmont). He…

1
Artificial Intelligence Changes the Entire Business Model | with Tata Crocombe 54:51

5M ago54:51

54:51

In this episode, we interview Tata Graham Crocombe, an independent hotel owner based out of the Cook Islands, including family-friendly The Rarotongan Beach Resort & Lagoonarium, the adults-only Sanctuary Rarotonga and Aitutaki Lagoon Private Island Resort. Besides operating three island resorts, Crocombe is also a prominent technologist and has ta…

1
The LinkedIn Executive and Best Practices for a B2B Marketplace | with Zoe Koumbouzi 42:11

5M ago42:11

42:11

In this Executive Series episode, we interview Zoe Koumbouzi, a fellow GAIN Advisor to discuss the growth of LinkedIn as a marketing tool for both individuals as well as B2B for vendors and travel or hospitality buyers. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospi…

1
Empathy-Driven Leadership, Team Well-Being, and the Power of Generosity in Hospitality 46:13

5M ago46:13

46:13

Chris Green is the founder of Cedar Road Investments, LLC, and W. Chris Green Advisory Services, bringing over 30 years of expertise in hospitality. He previously served as President of Remington Hospitality, overseeing 130+ properties across the US and Caribbean, and as CEO of Chesapeake Hospitality until their merger in 2022. Chris specializes in…

1
Flexible Accommodations at the Caribe Royale Orlando | with Amaury Piedra 42:40

6M ago42:40

42:40

In this episode, we interview Amaury Piedra, managing director at Caribe Royale Orlando, a 1,337-key, all-suite property that appeals to numerous customer segments and has recently relaunched after a sweeping renovation. Piedra brings a wealth of experience to leading this hotel through its reimaging which happened during the pandemic, including le…

1
Balancing Leadership Demands with Personal Peace 37:22

6M ago37:22

37:22

Mike Marshall, CEO, has spent over 35 years in the hotel industry, working in nearly every role and overseeing a portfolio of more than 175 properties. His experience spans luxury, limited-service, boutique, and non-branded hotels, giving him a unique perspective from the worker, operator, and owner viewpoints. A frequent speaker at top industry co…

1
Tech Advances and Women's Leadership in Aviation's Future 31:14

6M ago31:14

31:14

Amy Burr is President of JetBlue Ventures (JBV), the venture capital arm of JetBlue Airways, where she leads investments in early-stage startups in travel, hospitality, and transportation. She has been with JBV since 2018, previously serving as Managing Director of Operations and Partnerships, building a strong ecosystem of partners for portfolio c…

1
Crafting Connections: The Art of Hospitality and Storytelling 48:05

6M ago48:05

48:05

What happens when you mix art school aspirations with the vibrant world of hospitality? Discover the fascinating journey of Don Barnett, the charismatic Director of Sales and Marketing at London's iconic London House in Chicago. Transitioning from art to hospitality, Don's story is one of financial responsibility meeting personal passion, and how h…

1
The Philosophy and Psychology of Deploying New Technology | with Simone Puorto 46:08

6M ago46:08

46:08

At long last we interview fellow GAIN advisor, Simone Puorto, and author of “We Are The Glitch” (2024). Puorto is the founder of Travel Singularity and Rebyu, an innovative GPT-driven startup, as well as columnist for Hospitality Net and 10 Minutes News. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless l…

1
Founding and Leading with Integrity | with Sean Gorman 46:00

7M ago46:00

46:00

In this episode, we interview Sean Gorman, President and CEO of SafetyNet Access. Gorman has been CEO of SafetyNet Access for over 25 years. More recently, he has expanded this company with new divisions that include Select NetWorx, Amicus Networx and SNA Event Productions. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: fo…

1
We Are Selling Outcomes Not Technology | with Bryson Koehler 40:23

7M ago40:23

40:23

In this episode, we interview Bryson Koehler, CEO of Revinate. Koehler brings a wealth of technology experience to his current role at Revinate where his role is on driving positive outcomes for hotel clients through better use of data. He was SVP of global revenue and guest technology for InterContinental Hotel Group for over 10 years, and was chi…

1
The AI-Adjacent Executive and Using AI for Senior Hotel Roles | with Vincent Somsen 41:32

7M ago41:32

41:32

In this special episode of our Executive series with Vincent Somsen and Michael Goldrich, we look at how the latest artificial intelligence tools are changing the nature of work in hospitality leadership in the march towards an AI-adjacent workforce. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lesso…

1
The Medium Is Still the Message for Digital Marketing | with John Marraffino 42:27

7M ago42:27

42:27

In this episode, we interview John Marraffino, President of VMC Media, a travel media company that operates across a variety of markets, industries and channels for over the past three decades. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and techno…

1
Cash Flow Is King for Any Startup or Scaleup | with Ken & Mark Heymann 43:35

8M ago43:35

43:35

In this special episode, Adam Mogelonsky interviews the Heymann brothers, Ken and Mark, who are the founders of Unifocus and Heymann2 & Associates. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed …

1
Progressive Luxury with EAST Hotels and The House Collective | with Dean Winter 49:45

8M ago49:45

49:45

In this episode, we interview Dean Winter, Managing Director of Swire Hotels. Winter has a longstanding career in hotel operations and management. Working in the Food & Beverage department for Mandarin Oriental Hotel Group for over seven years before joining management at MOHG for five more years. After joining the operations team at Swire Properti…

1
The Transcontinental Executive and How Travel Tech Works | with Chris Tomseth 47:27

9M ago47:27

47:27

In this special episode of our Executive series with Chris Tomseth and Michael Goldrich, we focus on the current travel trends to see how they apply to the modern workforce wherein executives frequently travel to different continents to manage operations across multiple time zones. ************* LINKS & RESOURCES ************* The GAIN Momentum Pod…

1
The Choice to Scale After the Product Is Ready and Tested | with Omri Shalev 37:27

9M ago37:27

37:27

In this episode, we interview Omri Shalev, cofounder and CTO of Reeco. Shalev brings a diverse software engineering background before entering hospitality technology, including LeadDaWay, M.S Bit, HARMAN International and Microsoft. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a busi…

1
Rallying a Global Tech Company Around Waypoints | with Phelim Pekaar 36:48

9M ago36:48

36:48

In this episode, we interview Phelim Pekaar, CEO of P3, a hotel software company focused on the online guest journey and booking experience. Pekaar comes from a software engineering background, graduating from the University of Dublin before joining Jurys Doyle Hotel Group as a developer for over nine years. Pekaar founded P3 Hotel Software in 2001…

1
Discussing the Book "Ultra-Processed People" for Hotels | with Neil Foster 1:13:01

10M ago1:13:01

1:13:01

In this special episode, Adam Mogelonsky and Neil Foster discuss the book “Ultra-Processed People: Why We Can’t Stop Eating Food That Isn’t Food” (2023) by Chris van Tulleken. In this chat, we cover topics including ultra-processed foods, intermittent fasting, food environments, eating as identity and what hotels can do as food habits change. *****…

1
Pivoting a Tech Company into the Hospitality Industry | with Jeff Robbins 36:58

10M ago36:58

36:58

In this episode, we interviewJeff Robbins, founder of GuestInsight. Since its founding in late 1999, GuestInsight has excelled as a consumer market research platform leader, with tools specifically designed for hotel guest engagement and feedback. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons …

1
Living in Many Countries and Working at Many Companies | with Custódio Barreiros 39:03

10M ago39:03

39:03

In this episode, we interview Custódio Barreiros, founder and president of EIP MGT GmbH, a European hospitality firm focused on solving technological problems for the end users. Barreiros is a second-generation hotelier, having worked from an early age in hotels across the continent. On the hotel side, he has worked for Accor, Grange Hotels, Hilton…

1
Delivering Moments of Truth with Unified Data | with Daan de Bruijn 39:31

11M ago39:31

39:31

In this episode, we interview Daan de Bruijn, Cofounder of Bookboost. De Bruijn brings a diverse hospitality background before cofounding Bookboost CRM in early 2017. For non-hospitality experience, he worked as a research analyst at Rabobank Nederland, in customer loyalty at VenturesOne and at DDB Consulting based out of Amsterdam. ************* L…

1
The Nomad Executive and How to Work from Anywhere | with Michael Cohen 50:06

11M ago50:06

50:06

In this special episode, we sit down with GAIN Managing Partner, Michael Cohen, to discuss the emerging megatrend of being the ‘Nomad Executive’ and working while living aboard. Cohen goes into detail about his experiences over the past few years in founding and running a company while living in multiple different countries and time zones. ********…

1
The Growth of Remote Work and Virtual Companies | with Sondre Rasch 39:09

12M ago39:09

39:09

In this episode, we interview Sondre Rasch, Cofounder and CEO of SafetyWing. With SafetyWing, Rasch is building a platform to provide easily accessible travel medical insurance for remote workers and nomad executives. Prior to this, Rasch has cofounded three other software companies – SolidHost, NorJobs and Superside – while also acting as a policy…

1
Platforms for Enabling the Next Generation of Hoteliers | with Shane O'Flaherty 39:46

1y ago39:46

39:46

In this episode, we interview Shane O’Flaherty, the Global Director of Travel and Hospitality at Microsoft. O’Flaherty comes from a sales, marketing and customer relationship background prior to joining Microsoft in their travel division. His earlier background in hospitality includes acting as the Director of Business and Leisure Marketing at Pref…

1
Your Niche is How You Add the Most Value | with Jim Rowe 36:24

1y ago36:24

36:24

In this episode, we interview Jim Rowe, Senior Vice President of Sales & Marketing at Jonas Hospitality, Property Systems. Rowe is a seasoned veteran in the hospitality technology industry. He was a Delphi regional sales director at Newmarket International for four years, director of sales at Springer-Miller Systems for over two years and director …

1
How Technology Enables a New Breed of Hotel Brands | with Matthew Opferkuch 38:47

1y ago38:47

38:47

In this episode, we interview Matthew Opferkuch, CEO and cofounder of The Laundry Rooms. Opferkuch is a longstanding hotel operator and executive before cofounding The Laundry Rooms in August 2019. He held senior roles including director of F&B, hotel manager and general manager at Fairmont Hotels & Resorts for over 15 years. In 2006, he became the…

1
The Reason Behind Hotel Tech Integration Challenges | with Charlie Osmond 37:03

1y ago37:03

37:03

In this episode, we interview Charlie Osmond, cofounder of Triptease. Osmond brings a diverse background to Triptease, starting as an engineer in the British Army before cofounding Decidedly which he launched, grew and exited over 12 years. His next venture was FreshMinds Talent which, as before, he launched grew and exited over 12 years, while sim…

1
A Caribbean Hotelier's Perspective on Hotel Technology | with Nima Anwar 37:19

1y ago37:19

37:19

In this episode, we interview Nima Anvar, CEO of GuestChat. Anvar was the general manager of the Siesta Hotel in Grenada for over two decades before founding GuestChat in January 2021 as a hotel chatbot provider leveraging the latest in large language models. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timel…

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