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Joining the Dots

Matt Jessop & Al Kingsley

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”Joining the Dots” focuses on the many challenges facing education and how different approaches and innovations are required to meet these challenges, which, due to their interconnectedness, are also challenges facing all sorts of educational establishments, educators, parents and families, businesses and the economy as a whole. Co-hosts Matt Jessop and Al Kingsley, have discussions with innovative educators, business leaders, policymakers, and other stakeholders and guests.
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The purpose of this podcast is to explore ideas both strange and common, to explore different peoples opinions, hobbies, and lifestyles. This podcast is not limited to any one sub-genre or subcategory, each episode has the potential to be anything.
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Talent Hub Talk

Ben Duncombe: Salesforce, Sales Force, CRM, Data

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Talent Hub Talk is a podcast dedicated to giving you your Salesforce fix, featuring insights and real-life stories from Trailblazers, community leaders and those in the ecosystem with a valuable perspective to share. Talent Hub Talk is a podcast brought to you by Ben Duncombe, Founder of Talent Hub, the Salesforce Recruitment Experts.
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In this conversation, Dan Godden shares his unique journey into the Salesforce ecosystem, transitioning from a primary school teacher and pastor to a change management specialist. He discusses the importance of change management in technology adoption, the challenges faced in the Salesforce ecosystem, and the common pitfalls that lead to poor user …
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In this week’s episode of the Talent Hub Talk podcast, we’re joined by Alice Jessop, a Technical Program Manager and the author of Salesforce Security, An Admins Guide. In the conversation we cover Alice's early career, how she found her way into Salesforce, career pivots she made to move out of Salesforce, what brought her back and how she came to…
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In this thought-provoking episode of Joining the Dots, Al Kingsley and Matt Jessop are joined by global education innovator and learner-centred strategist Carla Aerts. With decades of experience in EdTech, AI, and digital learning, Carla brings a passionate, challenging, and compassionate lens to the big question: what is education really for? 🧠 Fr…
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🎙️ Joining the Dots – Episode: Bridging Business, Education & Innovation with Naomi Timperley Hosts: Al Kingsley & Matt Jessop | Guest: Naomi Timperley In this energising episode, Al and Matt are joined by powerhouse Naomi Timperley—innovation consultant, tech community builder, and passionate advocate for youth and entrepreneurship. Naomi shares h…
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In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey. Part 2 focuses on the results from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2025-anz-salesforce-market-survey/ In this podcast, listen to Ben's response to the data, what he believes i…
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In this lively and thoughtful episode, Al Kingsley and Matt Jessop are joined by educator and co-founder of Natterhub, Caroline Allams. Together, they dive into the evolving challenges and opportunities in education, especially around digital safety, parental engagement, and the impact of technology on both learning and wellbeing. Caroline shares h…
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In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by Part 2 next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2025-…
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In this episode, Matt Jessop and Al Kingsley sit down with Hugh Viney, founder and CEO of Minerva’s Virtual Academy (MVA) — one of the UK’s fastest-growing online schools. From launching with just four students in 2021 to educating over 1,100 full-time learners globally, Hugh shares MVA’s unique hybrid model blending 60% asynchronous and 40% synchr…
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In this episode of Joining the Dots, Al Kingsley and Matt Jessop sit down with Paul Glossop from the University of Derby to explore the growing cracks in our education system, especially around attendance, SEND provision, and the rigidity of traditional pathways. From rising parental disillusionment to the potential of online schools, they tackle b…
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Rethinking the Purpose of Education In this episode of the Joining the Dots podcast, Al Kingsley and Matt Jessop sit down with the legendary Professor Mick Waters—renowned curriculum expert and co-author of About Our Schools—to ask the big questions shaping education today. 💡 What is the true purpose of schooling in the 21st century? 📉 Are PISA ran…
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In this thought-provoking episode of the "Joining the Dots" podcast, hosts Matt Jessop and Al Kingsley chat with Dr. Nick Jackson, AI expert and co-author of "The Next Words: AI and Teachers." Diving into the dynamic intersection of artificial intelligence and education, Nick challenges us to move beyond the superficial integration of AI, urging ed…
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In today’s episode, Ben summarises the first quarter of 2025, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers, what people are looking for in new roles, which technologies people are excited about, and what the market sentiment looks like as we head into Q2. You can find more content fr…
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In this lively episode, hosts Al Kingsley and Matt Jessop sit down with Jonny Clark—angel investor, CEO of the not-for-profit venture firm Capital Enterprise, and a driving force across multiple UK startup scenes. Jonny shares candid views on why London-based companies often scale faster than those in the north, pointing to policy, infrastructure, …
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In this week's episode of the Talent Hub Talk podcast, we’re joined by Param Singh, Business Systems Manager for Salesforce at Australia Post. Throughout the episode, we discuss Param's background, his move into leadership, and what it has been like to manage a giant Salesforce environment. We unpack what a Center of Excellence is, how you prioriti…
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The Future of Tech in Education with Miles Berry In this thought-provoking episode, Matt Jessop and Al Kingsley sit down with Miles Berry, Professor of Computing Education at the University of Roehampton and a leading voice in education, computing, and teacher training. They dive into the evolving role of technology in schools, questioning whether …
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In this week’s Talent Hub Talk podcast episode, we’re joined by Michael Sullivan or Sully, as he is widely known across the Salesforce ecosystem. Sully is the Chief Growth Officer and co-owner of Think Beyond, an Australian-based Salesforce partner. Through the episode, Sully shares his career journey, how he ended up in sales and how he found his …
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In this episode, Edmund Barnett-Ward joins Matt Jessop and Al Kingsley for an in-depth conversation about the state of Ofsted and school accountability in England. Edmund, known for his advocacy following the tragic death of headteacher Ruth Perry, shares his insights on the flaws in Ofsted's inspection framework, its lack of independent oversight,…
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In this episode of Join the Dots, hosts Al Kingsley and Matt Jessop are joined by Mark Martin (The Urban Teacher, Assistant Professor of Computer Science & Education Practice) for a thought-provoking discussion on the evolving role of technology, AI, and EdTech in education. The conversation explores how schools can meaningfully integrate AI, the p…
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Welcome to the 250th episode of the podcast! In this week’s episode of Talent Hub Talk, we catch up with Matt Robison, who reflects on his journey over the past year with Lightbox Logic. We discuss the milestones achieved, the challenges faced in the first year of business, and the importance of working on the business rather than just in it. Matt …
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In this inspiring episode, Matt Jessop and Al Kingsley discuss with Dave McPartlin what it really takes to run a school that puts children and community first—often in spite of rigid frameworks and outdated policies. From racing office chairs down school corridors to taking students to New York, Dave shares how his school, Flakefleet Primary, is pu…
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Empowering Digital Skills & Agency in Education with John Sibbald🎙️ In this episode, Matt Jessop and Al Kingsley sit down with John Sibbald to explore the transformative work happening in Greater Manchester around digital skills, project-based learning, and industry engagement in schools. John shares insights on the MBAC initiative, which bridges t…
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In this week’s episode of Talent Hub Talk, the three Founders of carbonx discuss their journey from the Salesforce ecosystem to launching their own consulting firm. Ian Calpin, Vladimir Silak and Rich Wright explore the challenges and opportunities in the market, emphasising the importance of aligning visions, defining roles, and differentiating th…
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Bridging Education, Industry, and Technology with Brilliant In this episode, Martyn Collins, founder of the Brilliant Festival, joins Matt Jessop and Al Kingsley to discuss the festival's mission and its growing impact on the education sector. Brilliant was created to address the talent and skills gap between industry and education, fostering colla…
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Happy New Year and welcome back to the podcast! In this week’s episode of Talent Hub Talk, Ben provides an overview of the ANZ Salesforce market for Q4 2024, highlighting an increase in job vacancies despite ongoing redundancies. He discusses the rising interest in Agentforce as a key topic for 2025 and the shift in job market trends towards more p…
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Episode 2 of the "Joining the Dots" Podcast, with Matt Jessop and Al Kingsley, with guest Daniel Swako CEO and Founder of Shipshape Venture Capital. Shipshape.vc is a free investor search engine that enables you to search investors and investments by topics. There were 3 major themes that weaved throughout our conversation: The Need for Evolution i…
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In this week’s episode of Talent Hub Talk, Kei Lee shares his journey from DJ to successful Marketing Capability Lead, emphasising the importance of customer satisfaction and effective communication in consulting. He discusses the skills necessary for success, including empathy, care, and capability, and introduces his 'Golden Triangle' framework f…
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In this week’s episode, we welcome back Sebastian Wagner, someone I really love catching up with and always learn a lot from. If you don't know Seb, he is the Founder of FlowRepublic and has coached 77 Salesforce CTAs through their journey from aspiring CTAs to passing the Review Board. Today, Seb shares information on his experience writing The So…
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A great inaugural episode of the "Joining the Dots" podcast with the lovely Dan Fitzpatrick. We talk about education perspectives around the world, the role AI has taken in accelerating discussions around the broader education landscape, its potential for positive impact, and perspectives, as well as a broad look at what the future of education cou…
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In today's episode, Ben runs through a summary of our 2024 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect. Make sure you download your copy from our website so that you have it to hand here: https://talent-hub.com.au/2024-anz-salary-r…
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In today's episode, Ben Duncombe is joined by Naomi Aldred, Managing Director @ Accenture and Head of Salesforce Business Group for Southeast Asia. Naomi talks through her early career, and how she found her way into sales and then into the Salesforce ecosystem. She discusses leadership styles, how the Salesforce market has evolved and the increase…
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In today’s episode, Ben summarises the third quarter of 2024, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers, which sectors are hiring, which technologies people are excited about, plus what market sentiment is looking like as we head into Q4. You can find more content from us at Talen…
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In today's episode we're joined by Svet Voloshin, Salesforce CTA and Technical Architect for Booz Allen Hamilton in the US. Svet talks through his journey, having started as an accidental Admin after an entrepreneurial venture ended, how moving into Consulting helped him and how he was thrown in at the deep end but was able to quickly progress into…
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In this week's episode of Talent Hub Talk, Reid Meldrum shares his extensive career journey from corporate roles to becoming a managing director at Sqware Peg, a Salesforce consulting partner. He discusses the challenges and strategies involved in transitioning from corporate to consulting, the importance of cash flow and profitability, and the sig…
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In this week’s episode of the Talent Hub Talk, Ben provides insights and tips for those struggling to find a new role in the Salesforce ecosystem. He emphasises the importance of optimising and updating documents and profiles, leveraging existing networks for referrals, taking proactive control of the job search, actively learning and developing sk…
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In today's episode we're joined by Chad Lieberman, Founder and CEO of FutureFuture. Chad has been a Salesforce specialist for over 12 years, often working at the forefront of the technology and solving problems with the latest that Salesforce has to offer. Chad talks through some of the biggest challenges he has faced over the years, how he approac…
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In today's episode, we’re joined by Mikel Lindsaar, CEO and founder of StoreConnect. Mickel talks us through his background and how he came to work in the software space, and we look at where the idea for StoreConnect came from, as Mikel explains the journey from idea to product to customer. Mikel talks through the decision to stop doing implementa…
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In today's episode, we’re joined by Kerry Townsend. Kerry is a Salesforce MVP Hall of Famer, organiser of several Salesforce User Groups and community events, and now published author, having released the Salesforce Sales Cloud Implementation Handbook. In the episode, we explore Kerry's background, where the idea for the book came from, and then de…
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In today’s episode, Ben summarises the second quarter of 2024, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers and which specific job titles are being advertised, which sectors are hiring, whether contracts are being extended, plus what market sentiment is looking like as we head into Q…
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In today's episode, we’re joined by Michal Komarzynski. Michal is the Global Lead for CPQ and Salesforce Industries at IBM, currently based out of Miami. We discussed Michal's background and consulting career to date, specialising in CRM Systems for Telecommunications companies. He shares his experience working in different countries and the cultur…
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In this week's episode, Ben discusses potential red flags which, over his years of experience working in the Salesforce recruitment space, can often be telltale signs that somebody's experience might need investigating further. He highlights the issue of candidates holding multiple jobs simultaneously and the challenges of detecting this. He also a…
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In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2024-anz-salesforce-market-survey/ In this podcast, listen to Ben's response to the data, what he b…
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In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2024-anz-sal…
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In today's episode, we’re joined by Vipul Jain, Australia's latest Salesforce Certified Technical Architect, to discuss his early career, what first attracted him to a role in IT and how he came to find the Salesforce ecosystem. He explains how he made the transition from Developer to Architect, and what he learned from moving to Australia. Vipul s…
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In today's episode, we’re joined by Matt Robison. Matt is the founder of Lightbox Logic and the creator of Marketing Cloud Connect Toolbox, which has recently been listed on the Salesforce AppExchange. Matt came back on the show to tell us all about his journey of building the Marketing Cloud Connect Toolbox, where the idea came from, how he approa…
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In today’s episode, we summarise the first quarter of 2024, the pace of market activity and the speed of hiring processes. We discuss Salesforce salaries, the split between contract and permanent opportunities, job application numbers and the number of relevant candidates for Salesforce roles. We look at which specific types of Salesforce partners …
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In this week’s episode, we’re joined by Nikhil Karkra, who shares his journey as a Front-end Developer in the Salesforce ecosystem. He discusses his education and early career, including his transition to IT and front-end development. Nikhil explains the role of a Front-end Developer in Salesforce and the challenges they face, such as keeping up wi…
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In today’s episode, Andy Forbes and Joseph Kubon discuss the impact of AI on Salesforce professionals and the role of consultants in the AI era. They share insights into how they met and their journey of writing a book on AI in 'ChatGPT for Accelerating Salesforce Development', with authors Philip Safir and Francisco Falder. They explain how AI can…
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In today’s episode of Talent Hub Talk, we’re joined by Eduardo Ferrao. Eduardo is a Senior Salesforce Healthcare Consultant and has an incredible story from working as a Pediatric ICU Nurse to transitioning into systems and now delivering Salesforce Health Cloud transformations. It was fascinating to hear more about Eduardo and his journey and how …
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In today's episode of Talent Hub Talk, we’re delighted to be joined by Jennifer Tai, an experienced senior Salesforce Business Analyst who has been in the Salesforce ecosystem for many years. In this conversation, Jen shares her journey from Computer Engineering to becoming a Business Analyst in the Salesforce ecosystem. She discusses the evolving …
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In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, October to December 2023 as we finish up the calendar year. He touches on job vacancies, which type of Salesforce consultancies he’s seen grow, as well as scale back, and analyzes why this might be. We look at what has been key to hiring successful…
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