The Business Lab is a sponsored podcast produced by Insights, the custom content division of MIT Technology Review. The Business Lab podcast features a 30-minute conversation with either an executive from the sponsor partner or a technologist with expertise in a relevant technology area. The discussion focuses on technology topics that matter to today’s enterprise decision-makers. Laurel Ruma, MIT Technology Review’s custom content director for the United States, is the host.
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Minds Worth Meeting is a timely discussion forum hosted by the speakers agency and public relations experts at Stern Strategy Group. Bringing together the world’s top thought leaders; from business leaders to technology analysts, academics, and researchers, Minds Worth Meeting features accessible, down-to-earth conversations about some of the most important topics of the day with the experts and leaders who are the top authorities in their fields. The Stern Strategy Group team features the S ...
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Looking Ahead to What’s in Store for Tech in 2025 With Futurist Mark Esposito
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37:42Few could predict the speed with which generative AI evolved in 2024, surprising even top global experts. Could we see similar explosive capability growth in 2025? On this bonus New Year episode of Minds Worth Meeting, Justin Louis sits down with Mark Esposito, a faculty associate at Harvard’s Berkman Klein Center for Internet and Society and direc…
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Fueling the future of digital transformation
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38:07Our topic today is digital transformation, from back office operations to infrastructure in the field like oil rigs, companies continue to look for ways to increase profit, meet sustainability goals, and invest in the latest and greatest technology. Two words for you: enabling innovation. My guest is Luis Niño, who is the digital manager of technol…
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Revisit the Best Moments from Minds Worth Meeting Season 4
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20:00This season on Minds Worth Meeting, we talked to global experts including renowned thought leaders from Stern Strategy Group’s exclusive roster of speakers and advisors about everything from leading with purpose to digital exhaustion, protecting reputation and more. Now, we’re taking a look back at our favorite moments to share the best of Minds Wo…
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Cloud transformation clears businesses for digital takeoff
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28:19In an age where customer experience can make or break a business, Cathay Pacific is embracing cloud transformation to enhance service delivery and revolutionize operations from the inside out. It's not just technology companies that are facing pressure to deliver better customer service, do more with data, and improve agility. An almost 80-year-old…
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Learn How to Play ‘The Reputation Game’ With Oxford’s Rupert Younger
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39:39It’s always been vital to stay on top of reputation management, both individually and organizationally. Today, though, bad actors can tarnish a reputation in the blink of an eye thanks to social media and artificial intelligence. On this episode of Minds Worth Meeting, we sit down with the founding director of the Oxford University Centre for Corpo…
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Is It Time for Performance Reviews to Be Put Out to Pasture? Leadership Expert and Author Ashley Goodall Explains
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30:40From an employee standpoint, constant upheaval and the specter of having to sit down with the boss multiple times a year to be graded via performance review is a recipe for organizational disaster. In this episode of Minds Worth Meeting, former Cisco and Deloitte HR executive and author, Ashley Goodall joins Justin Louis to discuss his latest book,…
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Megan Reitz on Open Dialogue, Spaciousness and the Conversations We Need to Have
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36:47
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36:47Speaking up – and empowering your employees to speak up – is a vital prerequisite for a company culture that supports innovation. In this episode of Minds Worth Meeting, Justin Louis and Meg Virag sit down with Oxford University Saïd Business School associate fellow, Megan Reitz. We discuss the importance of how leaders “show up” to work, why we al…
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How to Supercharge Strategy While Avoiding Digital Exhaustion with UCSB's Paul Leonardi
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35:52Successfully leading a business in the AI-heavy digital age requires a new mindset. In this episode of Minds Worth Meeting, Justin Louis sits down with University of California Santa Barbara professor and Technology Management department chair, Paul Leonardi. We talk about how to cultivate a digital mindset and why it’s so important to do so, he sh…
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Finding the Friction Sweet Spot with MIT's Renée Richardson Gosline
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39:41
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39:41The conventional wisdom in business is that friction is a bad thing that must be removed for processes to move forward smoothly. In this episode of Minds Worth Meeting, Whitney Jennings has a fascinating conversation with MIT researcher and head of the Human-First AI group at the school's Initiative on the Digital Economy, Renée Richardson Gosline.…
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Are You a Plumber or a Poet? AI, Purpose and Leadership With Harvard’s Ranjay Gulati
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36:05How can leaders engage people both rationally and emotionally? In this episode of Minds Worth Meeting, Whitney Jennings and Justin Louis sit down with Harvard Business School professor Ranjay Gulati. We talk about corporate purpose, artificial intelligence leadership and Ranjay shares the inspiring story of how his mother’s passion became a global …
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Transforming the energy industry through disruptive innovation
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22:46Our topic today is disruptive innovation in the energy industry and beyond. We use energy every day. It powers our homes, buildings, economies, and lifestyles, but where it came from or how our use affects the global energy ecosystem is changing, and our energy ecosystem needs to change with it. My guest is Nadège Petit, the chief innovation office…
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Purpose-built AI builds better customer experiences
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24:27Successfully improving customer satisfaction through AI means becoming data-driven, prioritizing employee feedback and resources, and letting business goals guide technology deployment, says senior product marketing manager at NICE, Michele Carlson.By MIT Technology Review Insights
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Scaling customer experiences with data and AI
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28:40Integrating data and AI solutions throughout the customer experience journey can enable enterprises to become predictive and proactive, says vice president of product marketing at NICE, Andy Traba.By MIT Technology Review Insights
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What do the geek takeover, rethinking economies, unparalleled resilience, appreciating nostalgia while understanding our past and ensuring recognition and dignity for all have in common? They’re just a few of the memorable lessons we learned this past season on Minds Worth Meeting. Join us as our hosts Whitney Jennings and Justin Louis take a look …
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Conversational AI revolutionizes the customer experience landscape
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23:10AI can create seamless customer and employee experiences but it’s important to balance automation and human touch, says head of marketing, digital & AI at NICE, Elizabeth Tobey.By MIT Technology Review Insights
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Operationalizing data allows enterprises to optimize decision-making, deliver growth, and improve customer experiences, according to Mark Birkhead, firmwide chief data officer at JPMorgan Chase.By MIT Technology Review Insights
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Seeing Others Can Help Heal a Divided World, but How? Harvard's Michèle Lamont Tells Us
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34:36How can something seemingly as simple as recognition help to heal society's deep divides? In this episode of Minds Worth Meeting, Whitney Jennings has a conversation with sociologist and Harvard University professor Michèle Lamont. She tells us how taking the time to see others and give recognition and dignity to all can redefine the workplace, and…
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Providing the right products at the right time with machine learning
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29:01Amid shifting customer needs, CPG enterprises look to machine learning to bolster their data strategy, says global head of MLOps and platforms at Kraft Heinz Company, Jorge Balestra.By MIT Technology Review Insights
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How Can You Become a Great Boss and a 'Good-ish' Person? Dolly Chugh Explains
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40:14How can we become ‘good-ish’ people? For that matter, what is a ‘good-ish’ person? In this episode of Minds Worth Meeting, Whitney Jennings and Justin Louis speak with NYU Stern School of Business professor and social psychologist Dolly Chugh. She explains how being a ‘good-ish’ person allow us to better relate to others, become great leaders and u…
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Deploying blockchain technology can bolster innovation and create a more secure way to bank, according to Suresh Shetty, the CTO at Onyx by JP Morgan at JPMorgan Chase.By MIT Technology Review Insights
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Learn How To Nurture Hope From Great Adversity With Tova Friedman
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27:34It is possible to spread a message of hope from the greatest adversity possible. In this inspirational episode of Minds Worth Meeting, Justin Louis and guest host Meg Virag speak with Holocaust survivor Tova Friedman about how to find hope in times of darkness. In this episode: Tova tells us about the emotional process of writing her memoir, “The D…
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Start with data to build a better supply chain
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20:32Successful digital transformation starts with the right team, an agile mentality, and a strong data foundation, says global digital solutions manager of procurement and supply chain at bp, Raimundo Martinez.By MIT Technology Review Insights
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Deploying high-performance, energy-efficient AI
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29:09Investments into downsized infrastructure can help enterprises reap the benefits of AI while mitigating energy consumption, says corporate VP and GM of data center platform engineering and architecture at Intel, Zane Ball.By MIT Technology Review Insights
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Are There Economic Alternatives That Actually Work? Author Nick Romeo Says Yes
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30:48
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30:48Economics is inseparable from politics and philosophy, but we don’t have to be prisoners to what are assumed to be inevitable economic laws. As we kick off our third season of Minds Worth Meeting, Justin Louis speaks with journalist and UC Berkeley Graduate School of Journalism lecturer Nick Romeo about his new book, "The Alternative: How to Build …
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Developing climate solutions with green software
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26:12
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26:12Deploying sustainable software practices can reduce emissions and infuse greater efficiency, resiliency, and cost-effectiveness.By MIT Technology Review Insights
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Immersive AR/VR technologies can add greater value across workplaces and customer interactions, according to global head of Immersive Technology Research at JPMorgan Chase, Blair MacIntyre.By MIT Technology Review Insights
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Companies that are run by geeks are some of the most innovative, agile and scalable organizations today. In this episode of Minds Worth Meeting, Justin Louis speaks with renowned MIT researcher Andrew McAfee, author of “The Geek Way: The Radical Mindset that Drives Extraordinary Results.” In this episode: Andy explains what “geeky leadership” is an…
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Sustainable computing practices have the power to both infuse operational efficiencies and greatly reduce energy consumption, says Jen Huffstetler, chief product sustainability officer at Intel.By MIT Technology Review Insights
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Enabling enterprise growth with data intelligence
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24:00Data — how it’s stored and managed — has become a key competitive differentiator. As global data continues to grow exponentially, organizations face many hurdles between piling up historical data, real-time data streams from IoT sensors, and building data-driven supply chains. Senior vice president of product engineering at Hitachi Vantara, Bharti …
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The road to decarbonization is daunting, especially while trying to keep pace with innovation. According to the director of data platform product marketing at Hitachi Vantara, Ian Clatworthy, companies need to take their own initiative when it comes to sustainability measures and just start somewhere.…
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Using data, AI, and cloud to transform real estate
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17:52AI can enable business transformation to deliver positive outcomes and propel sustainability goals. Delivering the best outcomes means optimizing operations and forging clear digital strategies for business transformation that are focused on resolving client and business challenges.By MIT Technology Review Insights
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Optimizing platforms offers customers and stakeholders a better way to bank
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29:33Implementing strong working methodologies, cost-efficient cloud migrations, and emerging AI and machine learning tools build better experiences at J.P. Morgan Private Bank.By MIT Technology Review Insights
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Migrating to the cloud transforms business
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29:08In 2017, BP took on a cloud-first approach that committed to building any new hardware or system builds on the cloud. Just a year prior, only 2% of BP applications lived on the cloud. At the close of 2022, 90% of BP applications had migrated to cloud environments, changing product and service integration and BP’s overall digital operating model. Cl…
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The Best of Minds Worth Meeting Season Two
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22:17Exponential technology, modern communication and failing well – those were the themes we touched on in the second season of Minds Worth Meeting. Today, we’re taking a look back at the fascinating conversations we had with our expert guests to bring you the best of the season. In this episode: We revisit our conversation with technology analyst, inv…
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Is It Possible To Fail Well? Amy Edmondson Teaches Us How
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30:44"Failure" doesn't have to be a bad word. In fact, failing well can lead to unexpected positive breakthroughs. In this episode of Minds Worth Meeting, Whitney Jennings speaks with Harvard Business School's Amy Edmondson, author of the upcoming book "Right Kind of Wrong: The Science of Failing Well". In this episode: Amy discusses the origins of her …
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Reid Blackman Explains the Importance of Evaluating Ethical AI
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28:05Artificial intelligence is spreading fast, but are ethical safeguards spreading as quickly as they should be? In this episode of Minds Worth Meeting, Justin Louis speaks with the founder and CEO of Virtue Ethics Consultancy and author of “Ethical Machines” Reid Blackman. In this episode: Reid explains why the issue of ethics in AI has become so muc…
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Good governance essential for enterprises deploying AI
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28:22Building fair and transparent systems with artificial intelligence has become an imperative for enterprises. AI can help enterprises create personalized customer experiences, streamline back-office operations from onboarding documents to internal training, prevent fraud, and automate compliance processes. But deploying intricate AI ecosystems with …
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From securing a hybrid workforce to building pipelines for ever-increasing data streams and keeping multiple mission-critical systems up and running, the modern IT department faces numerous pressures. As director of IT for the packaged food company Conagra, Amit Khot is optimistic about the ways modern technology solutions and infrastructure can en…
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From traditional manufacturing companies using AI in robots to build smart factories to tech startups developing automated customer service and chatbots, AI is becoming pervasive across industries. “AI is no longer just in assistant mode, but is now playing autonomous roles in robotics, driving, knowledge generation, simulating our hands, feet, and…
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What Do the AI and Robots of Tomorrow Have in Store? OSU Dean Ayanna Howard Tells Us
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22:16Have you ever wished you could sit down and have a conversation with one of the top robotics and AI engineers in the world? In this episode of Minds Worth Meeting we do exactly that when Whitney Jennings speaks with former NASA engineer and the current Dean of The Ohio State University's College of Engineering, Dr. Ayanna Howard. In this episode: A…
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Can Artificial Intelligence Be Creative? Columbia University’s Hod Lipson Makes the Case
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30:06Is AI on the path to sentience? This time on Minds Worth Meeting, Justin Louis speaks with the director of Columbia University’s Creative Machines Lab, Hod Lipson. In this episode: Hod talks about the speed with which artificial intelligence is advancing right now and tells us that we shouldn’t think about AI as a “thing” but as a “journey”. Hod, w…
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Public Relations Expert Mark Beal Helps Us Decode Gen-Z
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35:20Public relations , marketing, and Gen-Z expert Mark Beal joins Stern PR's Kenny Conrade this episode of Minds Worth Meeting. Mark, a public relations professor at Rutgers University, has published several books for and about Gen-Z, including 101 Lessons They Never Taught You In College, 101 Lessons They Never Taught You In High School About Going T…
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What Is the Future of Tech and Innovation? Azeem Azhar Takes an Exponential View
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26:32Exponentialist Azeem Azhar, bestselling author of “The Exponential Age” and author of the Exponential View newsletter joins host Justin Louis on the first episode of season two of Minds Worth Meeting to discuss the future of technology and innovation. In this episode, Azeem discusses what the future of the world's most complex technologies like art…
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The UAE’s transition to a net-zero future
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29:27As the impacts of climate change like desertification, biodiversity loss, pollution, and severe weather persist, the United Arab Emirates (UAE) is approaching the green transition and decarbonization with a great sense of urgency. Between its ratification of the 2015 Paris Agreement, its $160 billion investment in renewables over the next 30 years,…
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In this final episode of season one, hosts Whitney Jennings, Justin Louis, and Kenny Conrade look back at some of the top contributions of guests from Minds Worth Meeting season 1 which focused on female experts and thought-leaders. Guests featured include: Zoe Chance, expert on the power of influence and decision-making and author of Influence Is …
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How Can AI and Human Emotions Complement Each Other? Nirit Pisano Explains
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28:56Dr. Nirit Pisano, licensed clinical psychologist and the Chief Psychology Officer of Cognovi Labs, an award winning psychology-infused AI platform, joins host Kenny Conrade on Minds Worth Meeting to discuss several hot-button issues in AI, the workplace, and human emotions and psychology. In this episode, Nirit discusses the work she is doing at Co…
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Seizing "a watershed moment" for enterprise sustainability efforts
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27:05Commitments toward sustainability have become a greater priority in recent years as enterprises look to comply with environmental, social, and governance standards. However, many enterprises are finding that meeting sustainability goals not only aligns with compliance but also offers opportunities to drive new value, growth, and revenue streams. “J…
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Columbia Business School’s Sheena Iyengar Explains How To Open Our Little Black Box of Creativity
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31:30Sheena Iyengar, Columbia Business School professor and a global authority on decision-making and choice, joins host Whitney Jennings on this week's episode of Minds Worth Meeting. In this episode, Sheena discusses her best-selling book, "The Art of Choosing," as well as her new book "Think Bigger," which was recently released this year. Sheena disc…
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Enabling the next iteration of the internet: The metaverse
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34:42As real and virtual worlds continue to overlap, customers are drawn in by the metaverse and its potential of highly functional and immersive environments. Conceptions of the metaverse may seem fanciful, but the metaverse promises to be the next revolution of the internet, says Denise Zheng, managing director for the Metaverse Continuum Business Gro…
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Making the world a data-driven place with the cloud
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26:29As businesses look to get the greatest value from their data, investments in cloud infrastructure from customer relationship management (CRM) systems to email to points of sale can help make data more accessible and bolster innovation, says PwC principal in the analytics insights practice, Anil Nagaraj and Microsoft director of product management A…
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