The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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<div class="span index">1</div> <span><a class="" data-remote="true" data-type="html" href="/series/ted-business">TED Business</a></span>
Whatever your business conundrum, there’s a TED Talk for that—whether you want to learn how to land that promotion, set smart goals, undo injustice at work, or unlock the next big innovation. Every Monday, host Modupe Akinola of Columbia Business School presents the most powerful and surprising ideas that illuminate the business world. After the talk, you'll get a mini-lesson from Modupe on how to apply the ideas in your own life. Because business evolves every day, and our ideas about it should, too. Follow Modupe on Instagram @mnakinola and LinkedIn @mnakinola Hosted on Acast. See acast.com/privacy for more information.
Start with data to build a better supply chain
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Successful digital transformation starts with the right team, an agile mentality, and a strong data foundation, says global digital solutions manager of procurement and supply chain at bp, Raimundo Martinez.
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94 episodes
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Manage episode 395959478 series 3491233
Content provided by MIT Technology Review Insights. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by MIT Technology Review Insights or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Successful digital transformation starts with the right team, an agile mentality, and a strong data foundation, says global digital solutions manager of procurement and supply chain at bp, Raimundo Martinez.
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94 episodes
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Business Lab
In the U.S., two-thirds of the country’s 150,000 convenience stores are run by independent operators. Mom-and-pop shops, powered by personal relationships and local knowledge, are the backbone of the convenience sector. These neighborhood operators have long lacked the resources needed to compete with larger chains when it comes to technology, operations, and customer loyalty programs. As consumer expectations evolve, many small business owners find themselves grappling with outdated systems, rising costs, and limited digital tools to keep up. “What would happen if these small operations could combine their knowledge of their market, of their neighborhood, with the state-of-the-art technology?” asks GM of digital products, mobility, and convenience for the Americas at bp, Tarang Sethia. That question is shaping a years-long, multi-pronged initiative to bring modern retail tools, like cloud-connected point-of-sale systems and personalized AI, into the hands of local convenience store operators, without stripping their independence. Sethia’s mission is to close the digital gap. bp's newly launched Earnify app centralizes loyalty rewards for convenience stores across the country, helping independent stores build repeat business with data-informed promotions. Behind the scenes, a cloud-based operating system can proactively monitor store operations and infrastructure to automate fixes to routine issues and reduce costly downtime. This is especially critical for businesses that double as their own IT departments. "We've aggregated all of that into one offering for our customers. We proactively monitor it. We fix it. We take ownership of making sure that these systems are up. We make sure that the systems are personalizing offers for the customers," says Sethia. But the goal isn’t to corporatize corner stores. “We want them to stay local,” says Sethia. “We want them to stay the mom-and-pop store operator that their customers trust, but we are providing them the tools to run their stores more efficiently and to delight their guests.” From personalizing promotions to proactively resolving technical issues to optimizing in-store inventory, the success of AI should be measured, says Sethia, by its ability to make frontline workers more effective and customers more loyal. The future, Sethia believes, lies in thoughtful integration of technology that centers humans rather than replacing them. “AI and other technologies should help us create an ecosystem that does not replace humans, but actually augments their ability to serve consumers and to serve the consumers so well that the consumers don't go back to their old ways.” This episode of Business Lab is produced in association with Infosys Cobalt.…
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Business Lab
1 Fueling the future of digital transformation 38:07
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Play Later Play Later Lists Like LikedOur topic today is digital transformation, from back office operations to infrastructure in the field like oil rigs, companies continue to look for ways to increase profit, meet sustainability goals, and invest in the latest and greatest technology. Two words for you: enabling innovation. My guest is Luis Niño, who is the digital manager of technology ventures, and innovation at Chevron. This podcast is produced in association with Infosys Cobalt.…
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Business Lab
1 Cloud transformation clears businesses for digital takeoff 28:19
28:19 Play Later Play Later Lists Like Liked28:19
Play Later Play Later Lists Like LikedIn an age where customer experience can make or break a business, Cathay Pacific is embracing cloud transformation to enhance service delivery and revolutionize operations from the inside out. It's not just technology companies that are facing pressure to deliver better customer service, do more with data, and improve agility. An almost 80-year-old airline, Cathay Pacific embarked on its digital transformation journey in 2014, spurred by a critical IT disruption that became the catalyst for revamping their technology. By embracing the cloud, the airline has not only streamlined operations but also paved the way for innovative solutions like DevSecOps and AI integration. This shift has enabled Cathay to deliver faster, more reliable services to both passengers and staff, while maintaining a robust security framework in an increasingly digital world. According to Rajeev Nair, general manager of IT infrastructure and security at Cathay Pacific, becoming a digital-first airline was met with early resistance from both business and technical teams. The early stages required a lot of heavy lifting as they shifted legacy apps first from their server room to a dedicated data center and then to the cloud. From there began the process of modernization that Cathay Pacific, now in its final stages of this transformation, continues to fine tune. The cloud migration also helped Cathay align with their ESG goals. “Two years ago, if you asked me what IT could do for sustainability, we would’ve been clueless,” says Nair. However, through cloud-first strategies and green IT practices, the airline has made notable strides in reducing its carbon footprint. Currently, the business is in the process of moving to a smaller data center, reducing physical infrastructure and its carbon emissions significantly by 2025. The broader benefits of this cloud transformation for Cathay Pacific go beyond sustainability. Agility, time-to-market, and operational efficiency have improved drastically. "If you ask many of the enterprises, they would probably say that shifting to the cloud is all about cost-saving," says Nair. "But for me, those are secondary aspects and the key is about how to enable the business to be more agile and nimble so that the business capability could be delivered much faster by IT and the technology team." By 2025, Cathay Pacific aims to have 100% of their business applications running on the cloud, significantly enhancing their agility, customer service, and cost efficiency, says Nair. As Cathay Pacific continues its digital evolution, Nair remains focused on future-proofing the airline through emerging technologies. Looking ahead, he is particularly excited about the potential of AI, generative AI, and virtual reality to further enhance both customer experience and internal operations. From more immersive VR-based training for cabin crew to enabling passengers to preview in-flight products before boarding, these innovations are set to redefine how the airline engages with its customers and staff. "We have been exploring that for quite some time, but we believe that it will continue to be a mainstream technology that can change the way we serve the customer," says Nair. This episode of Business Lab is produced in association with Infosys Cobalt.…
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Business Lab
1 Transforming the energy industry through disruptive innovation 22:46
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Play Later Play Later Lists Like LikedOur topic today is disruptive innovation in the energy industry and beyond. We use energy every day. It powers our homes, buildings, economies, and lifestyles, but where it came from or how our use affects the global energy ecosystem is changing, and our energy ecosystem needs to change with it. My guest is Nadège Petit, the chief innovation officer at Schneider Electric.…
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Business Lab
1 Purpose-built AI builds better customer experiences 24:27
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Play Later Play Later Lists Like LikedSuccessfully improving customer satisfaction through AI means becoming data-driven, prioritizing employee feedback and resources, and letting business goals guide technology deployment, says senior product marketing manager at NICE, Michele Carlson.
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Business Lab
1 Scaling customer experiences with data and AI 28:40
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Play Later Play Later Lists Like LikedIntegrating data and AI solutions throughout the customer experience journey can enable enterprises to become predictive and proactive, says vice president of product marketing at NICE, Andy Traba.
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Business Lab
1 Conversational AI revolutionizes the customer experience landscape 23:10
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Play Later Play Later Lists Like LikedAI can create seamless customer and employee experiences but it’s important to balance automation and human touch, says head of marketing, digital & AI at NICE, Elizabeth Tobey.
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Business Lab
Operationalizing data allows enterprises to optimize decision-making, deliver growth, and improve customer experiences, according to Mark Birkhead, firmwide chief data officer at JPMorgan Chase.
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Business Lab
1 Providing the right products at the right time with machine learning 29:01
29:01 Play Later Play Later Lists Like Liked29:01
Play Later Play Later Lists Like LikedAmid shifting customer needs, CPG enterprises look to machine learning to bolster their data strategy, says global head of MLOps and platforms at Kraft Heinz Company, Jorge Balestra.
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Business Lab
Deploying blockchain technology can bolster innovation and create a more secure way to bank, according to Suresh Shetty, the CTO at Onyx by JP Morgan at JPMorgan Chase.
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Business Lab
1 Start with data to build a better supply chain 20:32
20:32 Play Later Play Later Lists Like Liked20:32
Play Later Play Later Lists Like LikedSuccessful digital transformation starts with the right team, an agile mentality, and a strong data foundation, says global digital solutions manager of procurement and supply chain at bp, Raimundo Martinez.
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Business Lab
1 Deploying high-performance, energy-efficient AI 29:09
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Play Later Play Later Lists Like LikedInvestments into downsized infrastructure can help enterprises reap the benefits of AI while mitigating energy consumption, says corporate VP and GM of data center platform engineering and architecture at Intel, Zane Ball.
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Business Lab
1 Developing climate solutions with green software 26:12
26:12 Play Later Play Later Lists Like Liked26:12
Play Later Play Later Lists Like LikedDeploying sustainable software practices can reduce emissions and infuse greater efficiency, resiliency, and cost-effectiveness.
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Business Lab
Immersive AR/VR technologies can add greater value across workplaces and customer interactions, according to global head of Immersive Technology Research at JPMorgan Chase, Blair MacIntyre.
Sustainable computing practices have the power to both infuse operational efficiencies and greatly reduce energy consumption, says Jen Huffstetler, chief product sustainability officer at Intel.
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The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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continue reading
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Get the most out of your home theater with the latest advances, product reviews, and all things audio and video. Every Thursday, Scott Wilkinson shares his expertise, energy, and enthusiasm about how to make your A/V system sound and look its best. In this short-format podcast, Scott brings you news, reviews, interviews, and commentary, and answers your questions. You can join Club TWiT for $7 a month and get ad-free audio and video feeds for all our shows plus everything else the club offer ...
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
The director’s commentary track for Daring Fireball. Long digressions on Apple, technology, design, movies, and more.
…
continue reading
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…
continue reading
Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Rae Johnston and guests take a fun, deep dive into how technology is reshaping our lives.
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continue reading
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…
continue reading
Redefining AI is the 2024 New York Digital Award winning tech podcast! Discover a whole new take on Artificial Intelligence in joining host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and ...
…
continue reading
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